At anytime you can go in to your billing settings and change your subscription tier.
Heidi Health offers flexible subscription plans, allowing users to move between tiers as their needs evolve. Understanding the implications of these changes beforehand ensures a smooth transition.
Before making changes to your subscription tier, it's important to understand how the changes will affect your account features and content retention.
Step-by-Step Instructions to change your subscription tier:
Go to Billing Portal
In the Web Version of Heidi Navigate to the billing portal by going to:
- Settings -> Billing:
Once there, you can "Manage my billing" from your Heidi account settings
View Subscription Options
On the subscription overview page (Image 1), click "Update subscription".
Select Your preferred plan
In the update screen (Image 2):
Find the plan you are looking for.
Click Select under the plan you wish to change to.
Confirm Update
Review the pricing and click Continue to proceed.
Follow prompts to finalise the change.
Verify Change
Return to the Account page.
Check that it now shows the correct plan.
Feature Adjustments with Downgrade
When downgrading your subscription, some features may no longer be available.
Retention of Content Post-Downgrade
When transitioning between plans, Heidi Health ensures that your account remains intact and your content is preserved.