Heidi's platform apps, including desktop and mobile (iOS and Android), are designed to enhance your Heidi experience across devices. Below, you’ll find everything you need to get started with each app.
Check out the demo from our CEO Dr Tom Kelly:
1. Heidi Mobile App
The Heidi mobile app offers the flexibility to record sessions on-the-go, even in low-bandwidth or offline environments. Unlike the web app, Heidi on mobile enables you to switch apps, lock your screen, and keep recording seamlessly.
Find out more about the mobile app here
Key Features:
Offline & Low Bandwidth: Perfect for locations with limited internet access.
Background Recording: Allows screen locking and app switching without interrupting recordings.
Easy Session Management: Start new sessions, access past recordings, and generate notes—all from your mobile device.
How to Get Started:
Download the Mobile App from our Downloads page, or search Heidi in the app store.
Log in to access your sessions and settings.
Start Recording: Begin a new session or select a past recording to review.
Feedback & More: Use the feedback option to share your thoughts and experiences with us.
2. Heidi Desktop App
For a more stable, enhanced experience, the Heidi desktop app is available on both Windows and Mac. Designed especially for telehealth, it supports Bluetooth headphones and reduces the chance of interruptions from other applications.
Find out more about the desktop app here
Key Features:
Bluetooth Headphones Support: Enables recording even with Bluetooth devices, ensuring a seamless experience.
System-Level Audio Capture: Heidi can capture audio directly from your system, allowing smooth operation in multitasking situations.
Increased Stability: Ideal for those who use Heidi extensively or in telehealth settings.
How to Get Started:
Download and install the Heidi desktop app from our website.
Set up your audio preferences to ensure Heidi captures all essential conversations.
Start Recording: Begin your session and let Heidi transcribe in the background.
Review & Note Generation: Once your session ends, Heidi will automatically generate a structured note based on your conversation.
💡 For everyday use in tele health or for a more reliable experience, the desktop app is generally more stable than the web browser.
General Tips
For Telehealth Users: We recommend the desktop app for stable performance and Bluetooth compatibility.
For Mobile Use: Use the mobile app for convenient recording on-the-go, even with app switching or screen locking.
For low network coverage: Use the Heidi Mobile app, it will use your local system to keep a backup of the transcription until you go online. Once you are online just hit resume on that session, and stop and it will produce the transcript for you.
Need Assistance?
Our Support Team is here to help with any questions or feedback!
You can reach out through the Help section in each app or via the following link.
We’re eager to hear about your experience and any suggestions you have for improvement.
Thank you for being a part of Heidi’s journey, and we hope you enjoy these new tools!