Skip to main content

Adding Heidi to eCW Via Vim: For Existing Vim Users

For organizations already using Vim: This guide shows Practice Admins and end users how to add Heidi to your existing Vim Connect setup so your team can access it directly in eClinicalWorks.

Updated over 2 months ago

New to Vim?

  • For organisations new to Vim read here

  • For individual users new to Vim read here

Two Ways to Add Heidi to eCW through Vim

You can request Heidi access from two places:

  1. Vim Console Marketplace - Through Vim's Admin Console

  2. Vim Canvas Marketplace - Directly in your eCW interface (Organization Admin Only)


Option 1: Add Heidi via Canvas Marketplace (In eCW)

Console Account Owners, Account Admins and Vim Connect end users can use this method.

Step 1: Open the Marketplace

  • Log into eClinicalWorks

  • Click the Vim heart icon and select "Marketplace" or "Browse Apps"

Step 2: Find and Request Heidi

  • Search for "Heidi" or browse available applications

  • Click on the Heidi listing and click "Add Now"

  • Review Heidi's terms of service and privacy policy. Accept EHR permissions.

Step 3: Select Users

  • Choose which users in your organization should have access to Heidi

  • Or select "Add All Users” and confirm your selections

Step 4: Users Get Notified

Your team members will receive a notification next time they log into eCW letting them know Heidi is ready to use.


Option 2: Add Heidi via Console Marketplace

Only Console Account Owners and Account Admins

Step 1: Log Into Vim Console

  • Go to Vim's Admin Console and log in with your admin credentials

  • Click "Application Marketplace" in the left menu

Step 2: Find and Request Heidi

  • Search for "Heidi" and click on the Heidi listing

  • Click "Add Now" or "Request to Add"

Step 3: Review and Accept

  • Review terms of service and privacy policy

  • Accept EHR permissions

  • Submit your request

Step 4: Manage User Access

  • After adding Heidi, you can manage which users have access

  • Go to user management in the Console

  • Assign Heidi to specific users or your entire organization


What Happens Next?

If you clicked "Add Now":

  • Heidi is instantly available to your selected users

  • Users will see a notification in eCW next time they log in

  • They can start using Heidi immediately


Start Using Heidi in eCW

Check out this guide to learn how to start using Heidi in eCW and start recording your sessions!


Need Help?

Questions about adding apps in Vim: Email [email protected]

Already a Heidi customer? Contact your Heidi account manager

Heidi Subscription Questions: Reach out to Heidi support

Did this answer your question?