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How to install Vim for Heidi-eCW integration: For Organization Users

This guide is for eClinicalWorks users who are part of an organization or practice that has installed Vim middleware. It provides instructions on how to install Vim Connect on your workstation, so you can access the Heidi Widget integration within eCW.

Updated over 2 months ago

Before You Start

  • You must be part of an eCW practice or organization team that has set up Vim. See here for details.

  • You will need your organization key, which is provided by your organization administrator.

  • If you are a solo practitioners, you can access the Vim integration installation here.

  • 5 minutes to complete the installation on a desktop computer.


This guide covers Vim Connect installation for:


1. Windows Installation

Step-by-step instructions for installing Vim Connect on a Windows device using the MSI installer.

Step 1a: Download Vim Connect

Step 1b: Install

  • Open the downloaded file and select Run

  • Enter your organization key when prompted.

πŸ’‘Your Organization Key is a unique code that links the install to your practice. It is provided to you by your provided to you by your Organization Admin β€” copy and paste carefully to avoid errors.

  • Wait for installation to complete (closes automatically)

Step 1c: Launch & Verify

  • Open Windows Start Menu, search for "Vim" and launch Vim Connect

  • Look for the blue Vim heart icon in your system tray (bottom-right corner)

  • Important: close all chrome browsers and restart Chrome again

  • Click the Extensions icon (puzzle piece) and pin Vim Connect

Step 1d: You're Ready

  • Log into eClinicalWorks as normal

  • The Vim heart icon will appear in your EHR - you're all set!

πŸ’‘ See the Vim Practice Knowledge Hub for more details on installing Vim Connect for Windows.


2. Mac Installation

Step-by-step instructions for installing Vim Connect on a Mac using the Chrome browser extension.

Step 2a: Download Extension

  • Close eClinicalWorks if it's open

  • Open Chrome and go to vim.health/web

  • Click "Add to Chrome" in the Chrome Web Store

  • Click Add Extension

Step 2b: Enter Organization Key

  • Click the Extensions icon (puzzle piece) and pin Vim Connect for easier access to the extension.

  • Click the Vim heart icon in your Chrome toolbar. You’ll see a field to enter your Organization ID - click the pencil icon to edit.

  • Paste your organization key and click the checkmark

πŸ’‘Your Organization Key is a unique code that links the install to your practice. It's only needed once β€” copy and paste carefully to avoid errors.

Step 2c: Refresh your browser

  • Important: close all chrome browsers and restart Chrome again

  • Log into eClinicalWorks as normal β€” you may be asked to complete a one-time only VIm login.

  • The Vim heart icon will appear in your EHR in the top right corner - you're all set!

πŸ’‘ See the Vim Practice Knowledge Hub for more details on installing Vim Connect for Mac.


3. Microsoft Edge Installation

Step 3a: Download Extension

  • Open Microsoft Edge and go to vim.health/web

  • Click "Get" in the Chrome Web Store

  • Confirm installation

Step 3b: Enter Organization Key

  • Click the Extensions icon (puzzle piece) and pin Vim Connect

  • Click the Vim heart icon in your Edge toolbar

  • Click the pencil icon to open settings

  • Paste your organization key and click the checkmark

Step 3c: You're Ready

  • Close and restart Edge

  • Log into eClinicalWorks as normal

  • The Vim heart icon will appear in your EHR - you're all set!

πŸ’‘ See the Vim Practice Knowledge Hub for more details on installing Vim Connect for Microsoft Edge.


Next: Finished installing Vim - see how to use the integration:

After you've finished installing Vim Connect, see this guide to learn how to get started with Heidi in eCW.


Need Help?

Can't find your organization key? Contact your Organization Admin or Practice Champion.

Vim installation issues? Visit the Vim Practice Knowledge Base or email [email protected]

Questions about using eCW and Heidi? Contact Heidi support or your Heidi Account Rep.

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