What is Heidi?
What is Heidi?
Heidi is an AI medical scribe platform that assists clinicians by automating the creation of clinical notes during patient visits. Heidi streamlines documentation by recording consultations, generating notes that sound just like you, and allowing you to edit your notes with AI. Heidi还允许你根据你的记录自动生成文档,如转诊信和患者摘要。
这有助于临床医生节省时间、更专注于患者,并高效地处理文档工作。 The platform also features top-notch privacy and security measures to safeguard sensitive medical data.
You can learn more about how Heidi works and what Heidi can do in this article.
What is the difference between Heidi Free, Heidi Pro and Heidi Practice?
What is the difference between Heidi Free, Heidi Pro and Heidi Practice?
Our Free version lets you generate unlimited notes, forever - you don't even need to enter your credit card!
Free users will get standard processing speed for note generation (in peak hours this may slow down the time to generate a note) and will receive 10 Pro Actions you can use towards document templates & AI prompts.
Heidi Free: Unlimited notes, produce custom templates, 10 x Pro Actions
Heidi Pro: Unlimited notes, unlimited dictation, unlimited pro actions, priority customer support.
Heidi Practice: Unlimited notes, unlimited dictation, unlimited pro actions, priority customer support, team billing, team template sharing, team session sharing.
Find more information in this article.
What do I need to start using Heidi?
What do I need to start using Heidi?
Web Browser (eg. Chrome): Heidi runs as a stand-alone tool located in your web browser. We are currently working on an app that we hope to share widely soon.
Mobile App: You can download the app on your preferred mobile device by following the links below:
iOS: Download from the App Store here
Android: Download from the Google Play Store here
Once downloaded, log in with your existing account to access all your data and continue working seamlessly across your devices.
WiFi 或蜂窝网络：您需要 WiFi 来运行 Heidi，因此如果您在 WiFi 覆盖率较低的地区，可以尝试使用此工具来录制音频。 然后，在 WiFi 覆盖后，通过上传支持的音频文件格式（如 MP3、WAV、M4A 等）的咨询录音，使用 Heidi 生成访问后的笔记/文档。
工作正常的麦克风：Heidi 需要访问您的麦克风以进行转录和口述功能，这是生成笔记的方式，允许您使用并受益于 Heidi 提供的所有功能。 For TeleHealth appointments, you can open Heidi in another browser window to transcribe your live meeting notes. At the moment, Heidi doesn't support headphones/earphones for TeleHealth consults, so you'll need to play out loud/on loud speaker.
How do I use Heidi?
How do I use Heidi?
第 1 步：登录 Heidi
Simply log in here to unlock all the powerful features of Heidi Organisation.
第 2 步：转录会话
在页面的侧边栏开启“新会话”，然后单击“开始翻译”。 让 Heidi 在您咨询期间进行转录，并在咨询期间或之后向
步骤3:生成记录
,然后选择您希望Heidi生成的记录类型(例如SOAP或H&P)。 然后让Heidi施展魔法，在短短几秒内生成完美的记录!
步骤4:自定义您的模板
更进一步，通过自定义您自己的模板来满足需求，以便Heidi每次都能用您自己的风格写出完美的记录。 创建模板 您可以随时从现有的示例记录或从头开始。 该模板将在您希望为任何未来或过去的会议创建新记录或文档时在您的库中可用。 下面有更多信息!
Do I need to obtain patient consent before using Heidi in a session?
Do I need to obtain patient consent before using Heidi in a session?
Heidi recommends you to seek consent from your patients. 我们拥有信息表和书面同意表,如果您愿意,可以通过此链接与患者分享。 However, as we service care providers all around the globe, there are jurisdictions where consent to use a product like Heidi is not mandated and therefore those doctors may choose not to obtain formal consent.
In terms of patient confidentiality, the short story is we’ve built Heidi to be as medically compliant as any other tool you use day to day (e.g. your EHR/PMS, etc). We de-identify data, do end to end encryption, and are compliant with HIPAA, GDPR, PIPEDA and Australian Privacy Principles requirements.
Find more information in this article.
How do I make a template?
How do I make a template?
As a user within a Heidi Organisation you'll receive priority template support. Please share any template questions via the blue chat widget on the bottom right corner of your Heidi screen. If your team admin has set up standardized team templates, those will be made available to you within the "Templates" tab in Heidi.
模板是Heidi的一个重要部分，允许您创建完全符合您喜好的记录和文档。 给Heidi正确的指令以确保您的模板正确生成可能会涉及一些试错,因为大语言模型使用计算机语言而不是人类语言。 因此，学习如何以 Heidi 的人工智能能理解的方式与其沟通是很重要的！ 您可以通过使用不同的组件来完成此操作，例如：
(圆括号) - 为AI提供清晰的指令,说明如何处理相关信息。 例如：(仅当在转录文本、背景说明或临床记录中明确提及时才包含，否则留空。)
[方括号] - 作为 Heidi 填充信息到模板中的占位符。 例如：[描述患者的方案]。
例如：
纯文本 - 用于您想在模板中使用的任何标题,以表示部分。
您可以在模板结构中使用这些组件，以便 Heidi 准确理解您希望如何生成模板。 以下是在模板中使用不同组件的示例：
有时众所周知,大语言模型可能会有一些小故障。 但别担心，我们的团队每天都在审查Heidi的输出并对Heidi进行培训! 如果Heidi可能会说一些有点奇怪的话,为了避免您的模板出现任何幻觉,我们建议在所有自定义模板的底部放置以下AI指令:
(永远不要编造您自己的患者详情、评估、方案、干预措施、评价和继续护理计划 - 仅使用录音记录、上下文笔记或临床记录作为您的记录中包含的信息的参考。 如果与占位符相关的任何信息未在记录、上下文笔记或临床记录中明确提及,您不能在输出中声明该信息未明确提及,只需将相关占位符或部分留空。)
For further details please follow this article.
Is Heidi compatible with mobile?
Is Heidi compatible with mobile?
Yes it is! You can access Heidi using any internet browser you have on your mobile.
You can then access your notes and previous sessions via desktop when you need to, as all your devices will sync to your account.
You can also get Heidi through the app store. Getting started with our app is easy. You can download the app on your preferred mobile device by following the links below:
iOS: Download from the App Store here
Android: Download from the Google Play Store here
💡 Find out more about the Heidi App here
Heidi on Mobile will sync up with your desktop version, as long as you are logged in with the same account. This means when you log back onto your computer, all of your notes and previous sessions will be found there.
How do I enable microphone access to Heidi?
How do I enable microphone access to Heidi?
Heidi requires access to your microphone for the transcribe and dictate functions, which is how notes are generated, allowing you to use and benefit from all the features that Heidi offers. If your notes aren't generating it could be that you haven't enabled microphone access!
Please confirm double check the following items:
Ensure your microphone is properly connected.
Ensure the correct microphone is selected in the pop-up that appears once you start a new session.
Enable your browser's access to your microphone via system preferences.
For further details please follow this article.
Can Heidi integrate with my EMR?
Can Heidi integrate with my EMR?
作为独立产品,您可以在注册后立即开始使用 Heidi。 我们正在积极开发与不同 EMR 系统的集成。
如果您想讨论与您的 EMR 的集成,请联系我们 - 我们很乐意与您交流! You can reach out to us to discuss further via the blue chat widget on the bottom right corner of your Heidi screen.
My note is not generating - what should I do?
My note is not generating - what should I do?
If you consult notes are not generating, this can be due to several reasons:
Your voice volume during the session recording is too weak for the system to recognise. Heidi requires access to your microphone for the transcribe and dictate functions, which is how notes are generated. Please make sure that the microphone is unobstructed during the session.
Your internet connection is unstable. You'll need WiFi to run Heidi, so if you are in areas of low WiFi cover you can try using this to record audio. Then, use Heidi for notes/documents after the visit once you have WiFi cover by uploading the recording of the consult in a supported audio file format such as MP3, WAV, M4A, etc.
You selected the wrong voice input (microphone). Please double-check that you select the correct microphone in the pop-up that appears once you start a new session.
If problems persist after following the troubleshooting above, please reach out to us via the blue chat widget on the bottom right corner of your Heidi screen or by contacting [email protected].
What is the Ask Heidi bar?
What is the Ask Heidi bar?
'Ask Heidi' is an AI prompt bar where you can type in an instruction for Heidi to do just about anything!
You can Ask Heidi to edit your note, add billing codes, as well as ask questions about what happened in the consult or find general information for you.
Please read this article for further information on Ask Heidi.