Du kan legge til en pasient ved å bruke navn eller en nøkkel du vil gjenkjenne, slik at du senere kan knytte tilbake til tidligere pasientsesjoneer for den brukeren.

You can start a session from the green button in your top right corner. When Heidi is transcribing, you'll see the button change to red with the text 'Transcribing'. Press this to stop transcribing.

You can press resume to resume transcribing at anytime.

Each time you stop transcribing, Heidi will send the transcript to our AI model and create your note. You'll need to press "sync changes" in order to carry these changes through to any documents you have created. For Android device users, avoid letting your phone lock or go to sleep during a session, as this can interrupt audio input and result in incomplete transcripts. Keeping your device active ensures the integrity of your session recordings.

A note is the main clinical summary that Heidi generates based on your transcribed session, this is typically the one that would go into your health record (i.e. fil/praksisstøttesystem/EMR/EPJ) og er beregnet for at andre behandlere skal kunne lese det som dokumentasjon av din behandling.

When you stop transcribing, you will be prompted to select a template to create your note from.

Templates are a key feature of Heidi that allow you to customize notes and documents to look and feel exactly the way you want. The template defines the structure, content and general formatting of the note.
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Templates can include things like as headings, (e.g: History, Examination, Impression, Plan or Subjective, Objective) as well as instructions for Heidi to follow regarding what is in each section.

Heidi provides some of the most commonly used note templates for you such as:

You can also create a custom template to generate a note exactly the way you like it. Using a custom template will consume a Pro Action.

A document is an artifact that you can create in addition to the note, such as a discharge summary, medical certificate, referral letter or a patient handout.

Documents are created based on what is in the note, the transcript, and any information added in the 'Context' tab. Det er derfor best å forsikre deg om at du er fornøyd med notatet ditt før du oppretter dokumenter.

To create a document, click ‘Create’ on the top right and select the template you would like to use. The document will automatically open in a new tab on the Heidi canvas.

To delete a document you have created, simply click the ‘X’ next to the tab.

Creating a document consumes a Pro Action on Heidi. To create unlimited documents, upgrade to Heidi Pro.

When you set a document template as your default, Heidi generates two notes when you end the session: your specialty note and your chosen document. Creating a clinical note first ensures your documents are accurate and efficiently created.
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Live transcription provides you with a real-time view of your conversations during patient sessions, allowing you to see exactly what's being captured as you speak.

During your patient consultation, you'll see a live transcript panel displaying your conversation as it happens. This runs alongside our standard AI note generation process.

The transcript updates word-by-word in real-time, giving you immediate visibility into what's being captured and allowing you to make adjustments if needed.

You can customise how Live Transcription appears during your sessions:

Settings → Display Settings → Toggle OFF: "Open live transcription in split view"

With this option, live transcription will continue running in the background - simply click the 'Transcription' tab whenever you want to view it.

Heidi has four features that can perform a dictation service. The primary feature is Dictate — a hotkey-based tool that transcribes your voice as text wherever your cursor is, across any application on your computer (via the Desktop App) or anywhere inside Heidi (via the browser). Recommended for every clinician.

The other three are surface-specific:

Session Dictation — A pre-session dictation mode set via the arrow on the green Transcribe button. Heidi listens and produces a word-for-word document in the Note tab when the session ends. Best for letters, operative notes, and reports — not patient sessions.

Inline Dictation — A microphone icon inside the Note or Context tab of an existing session that dictates speech directly into that field in real time. (In the Note tab, the icon only becomes operable once Heidi has generated a note for the session.)

Mobile Dictation — Dictation on Heidi's iOS and Android apps — either the in-app Dictate toggle within a session (which generates a word-for-word document the same way as Session Dictation on desktop), or your device's keyboard microphone (which dictates directly into any Heidi text field).

The style panel helps you to further customise your note to sound just the way you like it.
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Du kan fullt ut tilpasse utdata for å samsvare med din personlige stil.

For Pro Users, Scribe comes in two options:

For Free users, the Free Scribe is designed to be very fast and works well for most simple sessions.

hvis du regelmessig trenger mer pålitelig ytelse for detaljerte eller lange notater,anbefaler vi at du oppgraderer til en pro-abonnement.

You can select from the following voice presets:

Or create a custom voice by adjusting the configuration below the presets to have finer control on the level of detail, formatting, and whether quotes are used in your note.

Voice is only available when using a note template. To increase the level of detail in a document, customize the template instructions.
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<>Du må lagre spørsmålet ditt før du kan se svaret. Du kan lagre spørsmålet ditt ved å klikke på "lagre"-knappen.

The 'Context' tab, to the left of the Note tab, is where you can add any additional information that you would like to include in the note that wasn't transcribed within the session. This could be patient history, a note for yourself, or anything else that wasn't spoken aloud. When using Heidi's Desktop App without integration into an EMR, ensure essential patient details are included manually. This can be done by dictating or typing the information at the start of the session or adding it during or after the session via the 'Context' tab.

Some clinicians like to paste in the patient's medical history from their EMR, just be sure to mention in the context that it is patient history rather than something discussed within the session.

You can add context anytime before, during or after a session. .

You can create a note from a previously recorded session by selecting "Upload session audio" from the dropdown next to "Start transcribing"

You can choose from a wide and growing selection of languages for both transcription (input language) and note or document generation (output language).
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For example, if you conduct a consultation in Spanish but want the final note in English, simply set Spanish as the input language and English as the output language.
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You can set default input and output languages within preferences.

To export a note or document, click on the more options menu, click export as, then select a file type. Heidi currently supports exporting as PDF or doc.x formats. The file will be saved to your downloads folder.

Automatically detects clinical follow-up actions (e.g. tests, referrals, reviews) from your session notes and compiles them into a personal task list. Tasks can be managed during sessions or centrally via a Master Task List, with filtering, categorisation, and full edit control. Each task links back to the original note for easy context. Available on the web app only.

You can bold, underline or italicize content within the Heidi text editor by highlighting it, then selecting the formatting you would like. If you always want certain sections to have specific formatting, you can add it into the template.

Add commonly misspelled words or preferred abbreviations, and Heidi will automatically correct or shorten these in your outputs. You can find your replacements in the Memory tab.
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​We’ve provided you with some great suggestions below!

If you notice a misspelled word or a phrase you'd prefer to abbreviate during your session, simply right-click on it and click on the 'Find & Replace' icon.
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You can then choose to apply the change to all instances within your current output, across all outputs in your session, or for all future occurrences by adding it to your word library.
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You also have the option to match the exact casing of your replacement if needed.

Use Split Screen to view multiple Heidi tabs at once.

To enter split screen, simply right-click on the tab you want to split and select either "right" or "left" from the options. This will determine which side of the screen the tab will appear on.

You can also adjust the size of each window by clicking in the center and dragging left or right. This allows you to customise the split screen to your liking, making it easier to view and work with multiple tabs at once.
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An example of how you may apply split screen, perhaps you want to have your transcript on the left hand side to do a quality check while you are checking your note in the right hand window.
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You could quickly shift between Context to add a bit more details if it wasn't in the transcript, and needs to be pulled into the note.

tekstsnutt er tilpassede, forhåndslagrede tekstfragmenter som du kan utløse i notatene og dokumentasjonen din med en stenografi. I fanen «minne» finner du «tekstsnutt» dine. Du kan legge til så mange tekstsnutt som du vil ved å inkludere stenografien og innholdet. For å sette inn tekstsnutten din i et notat, skriver du ganske enkelt en fremskutt strek etterfulgt av den aktuelle stenografien (f.eks. /normROC).

Her er et eksempel:

stenografi: /normROS

innhold:

• generelt: ingen feber, kulderisting, tretthet eller vektendringer
• hud: ingen utslag, lesjon eller pruritus
• hent:
- hode: ingen hodepine eller svimmelhet
- øyne: ingen synsforstyrrelser eller øyesmerter
- øren: ingen hørseltap eller tinnitus
- nese: ingen overflødighet eller rhinorrhea
- hals: ingen sår hals eller heshet
• kardiovaskulært: ingen brystsmerter, hjertebank eller ødem
• respiratorisk: ingen hoste, tungpustethet eller hvesing
• gastrointestinalt: ingen abdominal smerte, kvalme, oppkasting eller endringer i avføringsmønster
• genitourinært: ingen dysuri, hyppighet eller hastighet
• muskuloskelettal: ingen leddsmerte, hevelse eller muskelsmerte
• nevrologisk: ingen svakhet, tåthet eller prikkelsesømfintlighet
• psykiatrisk: ingen depresjon, angst eller søvnforstyrrelser
• endokrint: ingen varme- eller kuldeintolerans, overdreven tørst eller hyppig vannlating
• hematologisk: ingen lett blåmerking eller blødning
• immunologisk: ingen gjentatte infeksjoner eller allergier

når du redigerer notatene dine, hvis du vil inkludere en normal gjennomgang av systemer, skriver du ganske enkelt «/normROS» og deretter «Enter», og innholdet vil bli lagd til notatet.