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Heidi Rebrand: Updated Look, Workflows Unchanged

Updated over 3 months ago

Heidi's New Look: Same Trusted Experience

Starting 6 October 2025, Heidi will have a fresh design across the web, iOS, desktop apps, Chrome extension, and widgets. You’ll see a new logo, fonts, and updated colours, all without changing the workflows you already know and trust.

What’s New?

  • A fresh new Heidi logo, fonts and lighter colour palette.

  • Updated design across all platforms: web, desktop, iOS, Chrome extension, and widgets.

  • All your familiar workflows remain exactly the same.

What Hasn’t Changed

  • Workflows: All your note-taking, session, and template workflows remain exactly the same.

  • Usability: Functionality hasn’t changed—everything works just as you’re used to.

  • Data: Your notes, templates, and history are safe and right where you left them.

Why the New Look?

  • To reflect Heidi’s growth from a simple note-taking tool into a care partner supporting you at every stage of care.

  • To give back more time — Heidi has already saved clinicians 8+ million hours of admin work over the past year.

  • To deepen support for clinicians by keeping the design modern, light, and accessible.

Before

After

FAQs

Will my notes, templates, or patient data change?

All of your existing notes, templates, and patient data remain exactly the same. This update is purely visual—your work and information are untouched.

Do I need to reinstall the app?

You don’t need to do anything beyond updating to the latest version from the App Store, or your desktop app.

Have any features or workflows changed?

Everything you rely on works just as before. The new design simply makes navigation clearer and everyday actions smoother.

Does this affect integrations (e.g., Chrome extension, EHR systems)?

Not in function. Over time, you may notice the refreshed look in integrations, but all features will continue working as expected.

Can I switch back to the old design?

The new design is here to stay and has been updated to be more user-friendly, with a cleaner layout and smoother navigation across all platforms. Your workflows, notes, templates, and data remain exactly the same, and these updates also help us roll out future improvements more easily.

What about the Android app?

The Android app will receive the new design in a future update. We’ll share more details as soon as it’s available.

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