Du er i gang med operativ aktivitet med og kjører nå — nå er det tid til å sikre at du får det meste ut av det. Dette artikkelen dekker funksjonene som gjør den største forskjellen på kvaliteten på dine notat og effektiviteten av arbeidsflyten din.
Del 1 – Tilleggsinformasjon, maler og detaljinnstillinger
<>Du må lagre spørsmålet ditt før du kan se svaret. Du kan lagre spørsmålet ditt ved å klikke på "lagre"-knappen.
Tilleggsinformasjon er den eneste mest virkningsfulle funksjonen for å forbedre kvaliteten på notatene dine. Det lar deg laste opp all pasientkorrespondanse — utskrivningssammendrag, skanningsresultater, overvåkingsdata, brev — slik at Heidi kan innlemme denne informasjonen i notatet ditt uten at du trenger å nevne det under konsultasjonen.
For eksempel, hvis du sier "skanninga di var normal" under en økt, uten tilleggsinformasjon vil ikke kollegene dine som leser notatet vite hvilken skanning, når den ble gjort, eller hva den viste. Last opp skanningsresultatet til tilleggsinformasjon og Heidi vil automatisk hente skanningstypen, datoen og funnene.
💡 Merk: Heidi kan ikke lese kompleks bildebehandling som røntgenbilder. Resultater og funn må være tydelig angitt i tekst for at Heidi skal kunne innlemme dem i notatet ditt.
Slik legger du til tilleggsinformasjon:
Åpne tilleggsinformasjonspanelet i økten din
Last opp relevante filer — utskrivningssammendrag, undersøkelsesresultater, henvisningsbrev, overvåkingsdata
Alternativt kan du skrive inn notater direkte — for eksempel modusen du arbeider i, eller korte kliniske observasjoner
Hvis det er flere personer på rommet, angi dem i tilleggsinformasjonen (f.eks. pasientnavn + medfølgende forelder eller omsorgsperson). Heidi vil da korrekt tilordne hvem som sa hva under konsultasjonen
💡 Tips: Du kan laste opp tilleggsinformasjon fra Heidis mobilapp, og den vil være tilgjengelig når du åpner økten på skrivebordet.
Valg av riktig mal
En av de vanligste feilene er å prøve å få en enkel mal til å fungere for alle konsultasjonstyper. En flerforhold mal som fungerer godt for en 15-minutters legereseptkonsultasjon med tre separate bekymringer, vil ikke gi deg det beste resultatet for en 30-minutters enkelemne-opplæringssesjon — og omvendt.
Den bedre tilnærmingen er å bygge opp et bibliotek med maler over tid, slik at du kan velge den mest aktuelle for hver spesifikk konsultasjon.
To change your template before generating a note:
Select the template picker within your session
Browse your template library and choose the template that best fits the consultation type
Generate your note
💡 If you're not getting the output you want, changing the template is often the fix. See Getting Started with Templates for how to build and refine your template library.
Detail settings
If Heidi isn't capturing all the detail you'd like in your notes, the detail setting is the first thing to check — before assuming it's a template issue.
Find the detail setting within your session controls
Select from Brief, Goldilocks, or Detailed
If you're missing information, dial up to Detailed and regenerate your note
If your notes are too long, dial back to Brief
💡 If you've adjusted the detail setting and you're still not seeing the information you want, that's when it becomes a template issue — and you can address that by updating your template structure.
Del 2 – oppgaver, personalisering, og koding
oppgaver
After a session, Heidi automatically detects the letters and documents you need to generate — referral letters, patient explainers, GP letters, and more — and lists them as tasks.
To use tasks:
After your session, open the Tasks panel
Review the documents Heidi has detected and suggested
Click to generate any document — it will open in a new tab within seconds
Edit the document using Scribe if needed
When ready, copy and paste it, send it as an email, or export as a PDF or Word document
Each completed task is ticked off automatically
💡 Tip: You can also access Tasks for previous patients to make sure nothing has been missed at the end of a busy clinic.
personlige tilpasninger
⚠️ Personalisation is currently in beta. Head to Settings → Heidi Labs to toggle it on, and review all generated notes carefully to ensure they meet your standards.
Personalisations is how Heidi learns your style over time. Every edit you make to a note within Heidi — bolding headings, swapping words for abbreviations, adjusting phrasing or formatting — is observed and remembered. Over time, Heidi builds a set of rules based on your preferences and applies them automatically.
To review your personalisations:
Navigate to the Personalisations section within your note panel
Review the observations Heidi has recorded
Click through any observation to see the evidence behind it
Mark any incorrect observations as inactive, or leave accurate ones as active
💡 Important: For Personalisations to work, edits need to be made within Heidi — not in your EHR after copying the note across. The more you edit within Heidi, the faster and more accurately it learns.
koding
If you need diagnostic codes, Heidi can generate them automatically from your consultation.
Select the Coding panel in the bottom right of your session
Choose your coding set — for example, ICD-10
Heidi will return a stack-ranked list of codes, sorted by high, medium, and low relevance
Confirm all suggested codes at once, or manually select only the ones you want
Confirmed codes are automatically added to the bottom of your consultation note
Del 3 – pasientprofiler, språkinnstillinger, og Be
Patient profiles
⚠️ Enhanced patient profile features — including auto-detection of medications and allergies — are currently available as an early access feature. To enable them, head to Settings → Heidi Labs and toggle on Patient Profiles. Please review all detected information carefully to ensure it is accurate before use.
Heidi automatically detects and saves key patient information — medications, allergies, past history, date of birth, address, and other identifiers — to a patient profile. This information is then pulled automatically into any referral letter or document you generate, so you're not manually filling in patient details every time.
For returning patients, all previously captured information is carried through and kept up to date on the profile. You can also select previous sessions in context, making all prior notes and uploaded documents available at the click of a button.
To set up and use patient profiles:
After a session, confirm that Heidi has detected and saved the correct patient information
For returning patients, open their profile before or during the session to review carried-through information
In the context panel, select previous sessions to pull in prior notes and context
Note status
If you're working in a collaborative practice environment, note status lets you and your colleagues know where a note is in the review process.
Draft — mark a note as drafted to indicate it hasn't been fully reviewed. Colleagues will see this status and know to exercise extra caution when referencing it.
Approved — mark a note as approved once you've reviewed and finalised it, so colleagues can rely on it with confidence.
To update note status, select the Status button within the note and choose the appropriate state.
Language settings
If you practice in multiple languages, Heidi supports up to three input languages and allows you to set a separate output language for your notes.
To configure language settings:
Navigate to your language settings
Select up to three input languages that Heidi will listen for during a session
Select your preferred output language for generated notes
If you work in a linguistically diverse setting, enable Auto-detect — Heidi will automatically identify the languages spoken and transcribe accordingly, outputting in your chosen language
Upcoming patients (non-integrated)
If you're using Heidi without an EHR integration, you can upload your appointment book at the start of the day — either as a screenshot or a CSV file. Heidi will create a session tab for each patient, ready to go, so you can simply click and start without creating sessions manually for every appointment.
Navigate to the Upcoming patients section
Upload a screenshot or CSV of your appointment book
Heidi will generate a session tab for each patient, pre-labelled and ready to use
Using Evidence during a consultation
You don't need to leave your session to access clinical evidence. Using the Ask Heidi chat bar, you can ask clinical questions in real time — before the patient leaves the room.
Examples of what you can ask:
"Am I missing anything in the initial management plan?"
"Have I followed the appropriate guidelines for this presentation?"
"What's the next best antibiotic if my patient has a penicillin allergy?"
"Calculate the renal-adjusted dose for this patient"
Heidi will run an evidence search, show you the guidelines and resources it has reviewed, and give you a summary — all without leaving the session.
You can also use the Ask Heidi bar to make quick edits to your note — for example, "un-bold the headings" — and Heidi will regenerate the note with your requested changes applied.
💡 Availability note: Using Evidence during a consultation via the Ask Heidi chat bar is not currently available for users in the UK, EU, or South Africa. For users in other regions, in-session Evidence is available on paid plans — free plan users are limited to 10 uses per month. Evidence outside of sessions remains available on all plans and in all regions.