# Help Center | Heidi > Advice and answers from the Heidi Team ## العربية ### البدء مع Heidi - [البدء مع Heidi](https://support.heidihealth.com/ar/articles/8906419-البدء-مع-heidi.md): كل ما تحتاج إلى معرفته للبدء مع Heidi! - [كيف أستخدم Heidi؟](https://support.heidihealth.com/ar/articles/9392602-كيف-أستخدم-heidi.md): بعض الأساسيات حول كيفية استخدام Heidi ومقدمة موجزة عن الأدوات. - [كيفية تطبيق Heidi في عيادتك](https://support.heidihealth.com/ar/articles/8885096-كيفية-تطبيق-heidi-في-عيادتك.md): بعض الأشياء للبدء إذا كنت تفكر في استخدام Heidi في عيادتك. - [في أي إعدادات الرعاية الصحية يمكن استخدام Heidi؟](https://support.heidihealth.com/ar/articles/8974442-في-أي-إعدادات-الرعاية-الصحية-يمكن-استخدام-heidi.md): اكتشف ما إذا كانت Heidi مناسبة لبيئة الرعاية الصحية والتخصص الخاص بك. - [استخدم Heidi في كل مكان](https://support.heidihealth.com/ar/articles/10078486-استخدم-heidi-في-كل-مكان.md): البدء مع تطبيقات Heidi: سطح المكتب والجوال. - [تطبيق سطح المكتب](https://support.heidihealth.com/ar/articles/10060391-تطبيق-سطح-المكتب.md): تطبيق Heidi Desktop مصمم للتكامل بسلاسة مع استشارات الطب عن بعد وخدمات الاتصال عبر الإنترنت الأخرى، مما يتيح لك استخدام سماعات الرأس - [تطبيق Heidi للهاتف](https://support.heidihealth.com/ar/articles/9908824-تطبيق-heidi-للهاتف.md): التقط الجلسات، وأنشئ الملاحظات، والوصول إلى وثائقك السريرية أينما كنت مع تطبيقات iOS وAndroid لدينا: مصممة للعمل جنبًا إلى جنب مع Heidi على سطح المكتب أو الويب. - [امتداد Heidi Chrome](https://support.heidihealth.com/ar/articles/10053308-امتداد-heidi-chrome.md): كل ما تحتاج إلى معرفته عن امتداد Heidi Chrome - [كيف يمكنني تقديم تعليقات؟](https://support.heidihealth.com/ar/articles/8984257-كيف-يمكنني-تقديم-تعليقات.md): نحن نقدّر تعليقاتك حقاً، ونسعى باستمرار للتحسن! - [برنامج الإحالة](https://support.heidihealth.com/ar/articles/8849714-برنامج-الإحالة.md): قم بإنشاء ومشاركة 'رابط الإحالة' الفريد الخاص بك لدعوة الزملاء والأقران إلى تطبيق Heidi، وكن في انتظار المكافآت. - [Heidi Clinician للمتخصصين الجدد](https://support.heidihealth.com/ar/articles/10575365-heidi-clinician-للمتخصصين-الجدد.md): كيفية الحصول على اشتراك Heidi Clinician لمدة سنة واحدة، للطلاب والمسجلين والمقيمين - [ما هو Heidi؟](https://support.heidihealth.com/ar/articles/8885059-ما-هو-heidi.md): الأساسيات - إذا كنت بحاجة إلى مساعدة في الاختيار، أو لإقناع زميل أو مدير. - [إعادة تصميم هيدي: مظهر محدث وسير عمل بدون تغيير](https://support.heidihealth.com/ar/articles/12440730-إعادة-تصميم-هيدي-مظهر-محدث-وسير-عمل-بدون-تغيير.md) - [استخدام Heidi عبر أجهزة متعددة](https://support.heidihealth.com/ar/articles/13679763-استخدام-heidi-عبر-أجهزة-متعددة.md): متابعة جلسة عبر أجهزة متعددة. ### إرشادات Heidi - [تعرّف على Heidi: شريكك في الرعاية الذكية](https://support.heidihealth.com/ar/articles/14648376-تعرّف-على-heidi-شريكك-في-الرعاية-الذكية.md): ترحيب من فريق Heidi — مقاطع فيديو تقديمية من Tom و Simon و Hannah. - [إعداد حسابك على Heidi](https://support.heidihealth.com/ar/articles/14648388-إعداد-حسابك-على-heidi.md): إعداد حساب خطوة بخطوة للمستخدمين الفرديين والمسؤولين. - [بناء سير عملك](https://support.heidihealth.com/ar/articles/14648403-بناء-سير-عملك.md): حيث يمكنك استخدام Heidi وكيفية اختيار الوضع المناسب لممارستك. - [كيف تحمي Heidi بيانات الخاصة بك](https://support.heidihealth.com/ar/articles/14648423-كيف-تحمي-heidi-بيانات-الخاصة-بك.md): نظرة عامة على أمان البيانات والامتثال والضمانات القانونية في Heidi. - [البدء مع Heidi](https://support.heidihealth.com/ar/articles/14648425-البدء-مع-heidi.md): مقدمة المنصة التي تغطي Evidence و Tasks و Templates و Settings و Memory والمزيد. - [البدء مع Heidi للمؤسسات](https://support.heidihealth.com/ar/articles/14648430-البدء-مع-heidi-للمؤسسات.md): نظرة عامة على النشر وإعداد المسؤول العام والمصادقة الفردية/المصادقة متعددة العوامل وإدارة المستخدمين والامتثال. - [اجعل هيدي تبدو مثلك](https://support.heidihealth.com/ar/articles/14648434-اجعل-هيدي-تبدو-مثلك.md): خصص مخرجات هيدي لتتطابق مع صوتك وأسلوبك الطبي. - [أكمل جلستك الأولى](https://support.heidihealth.com/ar/articles/14648439-أكمل-جلستك-الأولى.md): شرح موجه لجلستك الأولى مع Heidi، من البداية إلى النهاية. - [القوالب 101: الأساسيات](https://support.heidihealth.com/ar/articles/14648446-القوالب-101-الأساسيات.md): كل ما تحتاج إلى معرفته لبدء استخدام قوالب Heidi بفعالية. - [القوالب 102: الذهاب أبعد مع القوالب](https://support.heidihealth.com/ar/articles/14648449-القوالب-102-الذهاب-أبعد-مع-القوالب.md): تقنيات متقدمة، بالإضافة إلى روابط لنظرة عامة على القالب و Template Academy. - [تمكين فريقك باستخدام Heidi for Enterprise](https://support.heidihealth.com/ar/articles/14648454-تمكين-فريقك-باستخدام-heidi-for-enterprise.md): إرشادات متعلقة بالإعداد الأولي وتمكين الفريق خاصة بـ Enterprise. - [المسؤولون: إدارة فريقك](https://support.heidihealth.com/ar/articles/14648633-المسؤولون-إدارة-فريقك.md): أدوات وإعدادات لإدارة فريقك داخل Heidi. - [المسؤولون: إعدادات المنظمة والتوفير](https://support.heidihealth.com/ar/articles/14648705-المسؤولون-إعدادات-المنظمة-والتوفير.md): كيفية توفير الحسابات وإدارة التراخيص لمنظمتك. - [افتح العبوة وتعرّف على Remote الخاص بك](https://support.heidihealth.com/ar/articles/15282420-افتح-العبوة-وتعرّف-على-remote-الخاص-بك.md): تعرّف على Heidi Remote: محتويات العبوة والزرّان اللذان ستستخدمهما في كل جلسة. - [الإعداد والتوصيل وبدء جلستك الأولى](https://support.heidihealth.com/ar/articles/15282523-الإعداد-والتوصيل-وبدء-جلستك-الأولى.md): كيفية إقران Heidi Remote بتطبيقك، وإجراء جلسة تجريبية، وفهم كيفية مزامنة التفريغ الصوتي. - [نطاق البلوتوث وطرق الارتداء](https://support.heidihealth.com/ar/articles/15282628-نطاق-البلوتوث-وطرق-الارتداء.md): يحدد الموضع جودة الصوت، وجودة الصوت تحدد ملاحظاتك. تغطي هذه الإرشادات التموضع الذكي وكيف يؤثر نطاق البلوتوث على جلساتك. - [استكشاف أخطاء جلسة Remote وإصلاحها](https://support.heidihealth.com/ar/articles/15283168-استكشاف-أخطاء-جلسة-remote-وإصلاحها.md): كيفية استكشاف أخطاء الجلسة المفقودة أو غير المتزامنة وإصلاحها، وما يجب فعله إذا استمرت المشكلة. - [الاستعلام مع الأدلة](https://support.heidihealth.com/ar/articles/14648712-الاستعلام-مع-الأدلة.md): ابدأ مع ميزة الأدلة من Heidi. - [احصل على المزيد من هيدي](https://support.heidihealth.com/ar/articles/14648718-احصل-على-المزيد-من-هيدي.md): نصائح متقدمة: السياق والتخصيص وملفات المريض والأكواد وإعدادات اللغة. - [قم بربط هيدي بأنظمتك](https://support.heidihealth.com/ar/articles/14648724-قم-بربط-هيدي-بأنظمتك.md): دليل لتكامل هيدي مع أنظمتك السريرية الحالية. - [نصائح استكشاف الأخطاء الأساسية](https://support.heidihealth.com/ar/articles/14648735-نصائح-استكشاف-الأخطاء-الأساسية.md): حلول لأكثر مشاكل وأسئلة Heidi شيوعًا. ### ميزات Heidi - [قاموس ميزات هيدي](https://support.heidihealth.com/ar/articles/8840280-قاموس-ميزات-هيدي.md): نظرة عامة على ميزات هيدي. - [ما هو Ask Heidi؟](https://support.heidihealth.com/ar/articles/8974408-ما-هو-ask-heidi.md): شريكك في الذكاء الاصطناعي للدعم السريري الموثوق والمهام الإدارية والتوثيق. - [ما هو "السياق"؟](https://support.heidihealth.com/ar/articles/8974419-ما-هو-السياق.md): كيفية الحصول على أقصى استفادة من ميزة "السياق" في هيدي. - [ما هي قوالب الملاحظات المختلفة؟](https://support.heidihealth.com/ar/articles/8984082-ما-هي-قوالب-الملاحظات-المختلفة.md) - [ما معنى أنماط الصوت المختلفة؟](https://support.heidihealth.com/ar/articles/8984114-ما-معنى-أنماط-الصوت-المختلفة.md): فهم الفروقات بين كل من أنماط الصوت المتاحة في Heidi. - [البدء مع القوالب](https://support.heidihealth.com/ar/articles/8974437-البدء-مع-القوالب.md): كل ما تحتاج إلى معرفته عن القوالس في Heidi: ما هي عليه، وكيفية استخدامها في جلسة، وكيفية إنشاء وتحريرها، وكيفية إدارة إعداداتك. - [ما هو HOPC؟](https://support.heidihealth.com/ar/articles/8984149-ما-هو-hopc.md) - [ما هي ملاحظات SOAP؟](https://support.heidihealth.com/ar/articles/8984151-ما-هي-ملاحظات-soap.md) - [الإملاء في Heidi: أيها تستخدم؟](https://support.heidihealth.com/ar/articles/8974388-الإملاء-في-heidi-أيها-تستخدم.md): نظرة عامة مفصّلة على ميزات الإملاء لدينا. - [ما هو Default Scribe؟ FKA Brain](https://support.heidihealth.com/ar/articles/10454775-ما-هو-default-scribe-fka-brain.md): يشير Brain إلى ميزة قديمة يتم إيقافها، بالنسبة لذكر ميزة brain نستخدم الآن "Default Scribe" - [مختبرات Heidi](https://support.heidihealth.com/ar/articles/9913259-مختبرات-heidi.md): Heidi Labs هي مجموعة الميزات التجريبية لدينا حيث نقدم ميزات جديدة ومثيرة للحصول على ملاحظات مبكرة من مستخدمينا. - [اختصارات لوحة المفاتيح](https://support.heidihealth.com/ar/articles/9890245-اختصارات-لوحة-المفاتيح.md) - [الذاكرة](https://support.heidihealth.com/ar/articles/9913729-الذاكرة.md): الذاكرة هي ميزة تسمح لك بتقديم تعليقات مخصصة للذكاء الاصطناعي حول كيفية إنشاء ملاحظاتك. - [تنسيق النصوص الغنية - غامق ومائل](https://support.heidihealth.com/ar/articles/9890499-تنسيق-النصوص-الغنية-غامق-ومائل.md): اجعل ملاحظاتك غامقة ومائلة حيث تريد - [بدء استخدام قوالب المجتمع](https://support.heidihealth.com/ar/articles/9747185-بدء-استخدام-قوالب-المجتمع.md): نظرة عامة مفصلة على مجتمع قوالب هايدي. - [إدارة جلسات المرضى الخاصة بك](https://support.heidihealth.com/ar/articles/10122397-إدارة-جلسات-المرضى-الخاصة-بك.md): ميزة لإدارة المرضى وربط الجلسات وتمكين المهنيين الصحيين من إنشاء وتحديث وتنظيم معلومات المريض بسلاسة - [الترميز](https://support.heidihealth.com/ar/articles/10383059-الترميز.md): توليد رموز سريرية دقيقة وموثوقة إلى جانب ملاحظاتك. - [كاتب الملاحظات والأسلوب](https://support.heidihealth.com/ar/articles/11016947-كاتب-الملاحظات-والأسلوب.md) - [الترميز الطبي](https://support.heidihealth.com/ar/articles/11142087-الترميز-الطبي.md): كل ما تحتاج إلى معرفته حول الترميز الطبي في Heidi - [الإملاء](https://support.heidihealth.com/ar/articles/11129458-الإملاء.md): استخدم صوتك لكتابة النصوص وتعديلها في Heidi وخارجها. اضغط مع الاستمرار على مفتاح ساخن للإملاء، أو استخدم أيقونة الميكروفون إذا كنت تفضل بدء الإملاء وإيقافه يدويًا. - [مهام Heidi](https://support.heidihealth.com/ar/articles/11519782-مهام-heidi.md): التقط إجراءات المتابعة مباشرةً من ملاحظاتك، وأدِرها أثناء عملك، واحتفظ بكل شيء في قائمة منظمة واحدة. - [النماذج](https://support.heidihealth.com/ar/articles/11668834-النماذج.md): أنشئ قوالب نماذج PDF قابلة للملء في Heidi وحفظها وملأها تلقائياً في ثوان باستخدام معلومات الجلسة الخاصة بك. - [التخصيص](https://support.heidihealth.com/ar/articles/11989443-التخصيص.md): يتكيف Heidi مع أسلوبك الشخصي بمرور الوقت، مما يطبق تلقائياً المصطلحات والتنسيق المفضل لديك على جميع ملاحظاتك المستقبلية. - [خطة إدارة الرعاية المزمنة للطبيب العام \(GPCCMP\)](https://support.heidihealth.com/ar/articles/12973522-خطة-إدارة-الرعاية-المزمنة-للطبيب-العام-gpccmp.md): يوضح هذا الدليل الخطوات اللازمة لاستخدام ميزة GPCCMP بشكل فعال للتخطيط للرعاية المزمنة قبل الموعد مع المريض وأثناءه وبعده. يتيح للأطباء دمج ملاحظاتهم والسياق السريري وخطط الرعاية في مكان واحد. - [Heidi Verify](https://support.heidihealth.com/ar/articles/14698472-heidi-verify.md) - [صورة داخل صورة](https://support.heidihealth.com/ar/articles/14836214-صورة-داخل-صورة.md): تحقق من أن Heidi يجري التفريغ الصوتي بنظرة سريعة عند التبديل إلى تطبيقات أخرى، باستخدام ميزة الصورة داخل الصورة. - [انتهاء وصول الأدلة التكميلي: إجابات على أسئلتك](https://support.heidihealth.com/ar/articles/15199801-انتهاء-وصول-الأدلة-التكميلي-إجابات-على-أسئلتك.md): ما الذي يتغير عند انتهاء وصولك التكميلي إلى الأدلة لمدة 90 يومًا، وما الذي ستحتفظ به، وكيفية الترقية إذا كنت تريد الاحتفاظ بميزات الأدلة المميزة. ### أكاديمية القوالب في Heidi Health - [إنشاء القوالب في Heidi: دليل أساسي](https://support.heidihealth.com/ar/articles/9803972-إنشاء-القوالب-في-heidi-دليل-أساسي.md): ابدأ بأساسيات إنشاء القوالب في Heidi. - [تحسين قوالب Heidi الخاصة بك: دليل المستوى المتوسط](https://support.heidihealth.com/ar/articles/9817515-تحسين-قوالب-heidi-الخاصة-بك-دليل-المستوى-المتوسط.md): حسّن قوالبك بشكل أكبر، بمجرد أن تكون بصيراً مع الأساسيات. - [إتقان قوالب Heidi الخاصة بك: دليل متقدم](https://support.heidihealth.com/ar/articles/9817523-إتقان-قوالب-heidi-الخاصة-بك-دليل-متقدم.md): لممارسي الرعاية الصحية الذين يريدون قوالس ديناميكية وذكية تتكيف مع سيناريوهات سريرية مختلفة. - [إنشاء وتعديل القوالس](https://support.heidihealth.com/ar/articles/13123938-إنشاء-وتعديل-القوالس.md): دليل شامل لإنشاء وتعديل القوالس باستخدام تجربة تعديل القوالس الجديدة في Heidi. ### Heidi Remote - [البدء مع Heidi Remote](https://support.heidihealth.com/ar/articles/14130260-البدء-مع-heidi-remote.md): تعرف على كيفية إعداد وتحضير Heidi Remote الخاص بك قبل جلستك الأولى. - [استخدام Heidi Remote: التفريغ الصوتي والمزامنة وإعادة التعيين](https://support.heidihealth.com/ar/articles/14130337-استخدام-heidi-remote-التفريغ-الصوتي-والمزامنة-وإعادة-التعيين.md): تعرف على كيفية إجراء التفريغ الصوتي للجلسات وفهم مؤشرات الإضاءة LED ومزامنة الجلسات مع تطبيق Heidi وشحن جهازك والحفاظ على نظافته. - [Heidi Remote: الشحن والمبالغ المسترجعة والضمان](https://support.heidihealth.com/ar/articles/14130352-heidi-remote-الشحن-والمبالغ-المسترجعة-والضمان.md): تعرّف على ما يمكن توقعه عند شحن طلبك، وكيفية طلب استرداد الأموال، وما يشمله ضمان المنتج. - [دليل استكشاف أخطاء Heidi Remote وإصلاحها](https://support.heidihealth.com/ar/articles/15199028-دليل-استكشاف-أخطاء-heidi-remote-وإصلاحها.md): تتضمن هذه المقالة الأسئلة الشائعة وخطوات استكشاف الأخطاء وإصلاحها لجهاز Remote الخاص بك. ### الامتثال والبيانات والخصوصية - [البيانات والأمان في هيدي هيلث](https://support.heidihealth.com/ar/articles/8885107-البيانات-والأمان-في-هيدي-هيلث.md) - [هل تمتثل Heidi لأنظمة خصوصية الرعاية الصحية؟](https://support.heidihealth.com/ar/articles/8885110-هل-تمتثل-heidi-لأنظمة-خصوصية-الرعاية-الصحية.md) - [الحصول على موافقة المريض](https://support.heidihealth.com/ar/articles/8973150-الحصول-على-موافقة-المريض.md): هل أحتاج إلى الحصول على موافقة من مرضاي لاستخدام هيدي معهم؟ - [هل تم الموافقة على هيدي من قبل منظمات الدفاع الطبي؟](https://support.heidihealth.com/ar/articles/9067976-هل-تم-الموافقة-على-هيدي-من-قبل-منظمات-الدفاع-الطبي.md) - [استخدام هيدي ضمن إرشادات NHS](https://support.heidihealth.com/ar/articles/11998932-استخدام-هيدي-ضمن-إرشادات-nhs.md): دليل حول كيفية هيكلة القوالس وموجهات الذكاء الاصطناعي الخاصة بك بأمان. - [الالتزام الكندي بالخصوصية والأمان](https://support.heidihealth.com/ar/articles/12310195-الالتزام-الكندي-بالخصوصية-والأمان.md) - [الإبلاغ عن شكوى أجهزة طبية أو حادثة خطيرة محتملة](https://support.heidihealth.com/ar/articles/13035721-الإبلاغ-عن-شكوى-أجهزة-طبية-أو-حادثة-خطيرة-محتملة.md) ### الخطط والتسعير والفواتير - [أي خطة Heidi مناسبة لك؟](https://support.heidihealth.com/ar/articles/8885129-أي-خطة-heidi-مناسبة-لك.md): نظرة عامة على خطط الاشتراك في Heidi وما هو مشمول في كل مستوى. - [خطط Heidi للتسعير والتكلفة والميزات](https://support.heidihealth.com/ar/articles/8885030-خطط-heidi-للتسعير-والتكلفة-والميزات.md): اكتشف ما يناسبك عبر خطط Heidi المجانية والمدفوعة وفريق العمل. - [💳 ما الفرق بين معالجة Basic والمعالجة ذات الأولوية؟](https://support.heidihealth.com/ar/articles/8885153-ما-الفرق-بين-معالجة-basic-والمعالجة-ذات-الأولوية.md) - [تغيير اشتراك Heidi الخاص بك](https://support.heidihealth.com/ar/articles/10997994-تغيير-اشتراك-heidi-الخاص-بك.md): تغيير اشتراك Heidi Health الخاص بك - [تغييرات خطة Heidi: الأسماء والميزات والأسئلة الشائعة](https://support.heidihealth.com/ar/articles/13921980-تغييرات-خطة-heidi-الأسماء-والميزات-والأسئلة-الشائعة.md): فهم مستويات اشتراك Heidi بعد التحديث في فبراير 2026 ### استخدام Heidi للاستشارات الخاصة بك - [استرداد جلساتك وحذفها](https://support.heidihealth.com/ar/articles/8885146-استرداد-جلساتك-وحذفها.md): يشرح هذا المقال كيفية البحث عن ملاحظات الاستشارة واستردادها، وكيفية حذف الجلسات. - [مقدمة إلى الجلسات السريرية](https://support.heidihealth.com/ar/articles/8987709-مقدمة-إلى-الجلسات-السريرية.md) - [إرسال الملاحظات عبر البريد الإلكتروني](https://support.heidihealth.com/ar/articles/8984219-إرسال-الملاحظات-عبر-البريد-الإلكتروني.md) - [استخدام Heidi في الطب عن بُعد](https://support.heidihealth.com/ar/articles/9765598-استخدام-heidi-في-الطب-عن-بُعد.md): لتحقيق أقصى استفادة من تجربة الطب عن بُعد باستخدام Heidi، اتبع هذه الإرشادات: - [إنشاء ملاحظة قبل الجلسة](https://support.heidihealth.com/ar/articles/13088525-إنشاء-ملاحظة-قبل-الجلسة.md): دليل شامل لإنشاء ملاحظة من السياق في أي وقت والاستمرار في التوثيق بسلاسة بإضافة نسخة صوتية في نفس الجلسة. - [المرضى](https://support.heidihealth.com/ar/articles/15467820-المرضى.md): تغطي هذه المقالة كل شيء في ميزة المريض: الشريط الجانبي للمرضى، وما يتم تخزينه في المريض، والمستندات على مستوى المريض، والاستخراج التلقائي، وربط الجلسات، والاحتفاظ بالبيانات. ### إعدادات الحساب - [كيف أعيد تعيين كلمة المرور الخاصة بي؟](https://support.heidihealth.com/ar/articles/8906355-كيف-أعيد-تعيين-كلمة-المرور-الخاصة-بي.md) - [كيف يمكنني تحديث معلومات حسابي الشخصية؟](https://support.heidihealth.com/ar/articles/8906346-كيف-يمكنني-تحديث-معلومات-حسابي-الشخصية.md) - [المصادقة متعددة العوامل \(MFA\) في Heidi](https://support.heidihealth.com/ar/articles/10763751-المصادقة-متعددة-العوامل-mfa-في-heidi.md): إعداد واستكشاف أخطاء وتعطيل المصادقة متعددة العوامل - [تسجيل الخروج من جميع الأجهزة](https://support.heidihealth.com/ar/articles/15500697-تسجيل-الخروج-من-جميع-الأجهزة.md): تعرّف على كيفية تسجيل الخروج من حساب Heidi الخاص بك عبر جميع الأجهز - [تحديث تسجيل الدخول الاجتماعي عبر Apple \(يوليو - أغسطس 2026\)](https://support.heidihealth.com/ar/articles/15724473-تحديث-تسجيل-الدخول-الاجتماعي-عبر-apple-يوليو-أغسطس-2026.md): ستحصل حسابات تسجيل الدخول الاجتماعي عبر Apple على تجربة تسجيل دخول محدّثة طوال شهري يوليو وأغسطس. ### استكشاف الأخطاء وإصلاحها - [مشكلة تسجيل الدخول وجدار الحماية لتقنية المعلومات](https://support.heidihealth.com/ar/articles/8987799-مشكلة-تسجيل-الدخول-وجدار-الحماية-لتقنية-المعلومات.md): حل مشاكل الاتصال الناجمة عن جدران الحماية، أو استكشف أخطاء تسجيل الدخول، أو ابحث عن النطاقات الصحيحة لإدراجها في القائمة البيضاء لاستخدام Heidi. - [كيفية فصل جلسات المريض المدمجة في Heidi](https://support.heidihealth.com/ar/articles/10089949-كيفية-فصل-جلسات-المريض-المدمجة-في-heidi.md): استكشاف الأخطاء للحالات التي تكون فيها 2 \(أو عدة\) زيارات للمريض مختلطة في جلسة واحدة - [حل تضاربات الميكروفون والصوت في Heidi على Windows](https://support.heidihealth.com/ar/articles/10247745-حل-تضاربات-الميكروفون-والصوت-في-heidi-على-windows.md): استكشف الأخطاء والمشاكل التي تحدث عندما لا تتمكن Heidi من الوصول إلى الميكروفون الخاص بك، وينطبق هذا فقط على مستخدمي Windows. - [استكشاف أخطاء Norton يحظر تنزيل Heidi](https://support.heidihealth.com/ar/articles/10396763-استكشاف-أخطاء-norton-يحظر-تنزيل-heidi.md): المساعدة في الحماية من الفيروسات التي تحظر تنزيل سطح المكتب - [استكشاف أخطاء الميكروفون والمشاكل الصوتية في Heidi](https://support.heidihealth.com/ar/articles/11016383-استكشاف-أخطاء-الميكروفون-والمشاكل-الصوتية-في-heidi.md): فعّل أذونات الميكروفون، واختر الإدخال الصحيح، وتأكد من أن الميكروفون نشط، وحسّن جودة الصوت عبر جميع الأجهزة والمتصفحات. - [استكشاف أخطاء توليد وإخراج التفريغ](https://support.heidihealth.com/ar/articles/10819594-استكشاف-أخطاء-توليد-وإخراج-التفريغ.md): ابدأ هنا إذا كانت نسختك المكتوبة غير كاملة أو غير دقيقة أو مفقودة تماماً. - [استكشاف مشاكل مخرجات الملاحظة](https://support.heidihealth.com/ar/articles/11016623-استكشاف-مشاكل-مخرجات-الملاحظة.md): اتبع هذه الخطوات لإصلاح الملاحظات المفقودة أو غير الكاملة أو غير الدقيقة من جلستك. - [استكشاف الأخطاء: عدم استقبال رموز المصادقة متعددة العوامل \(الرسائل النصية أو البريد الإلكتروني\)](https://support.heidihealth.com/ar/articles/11967179-استكشاف-الأخطاء-عدم-استقبال-رموز-المصادقة-متعددة-العوامل-الرسائل-النصية-أو-البريد-الإلكتروني.md): المستخدمون الذين لا يستطيعون حالياً تسجيل الدخول لأن رمز المصادقة متعددة العوامل الخاص بهم لم يصل. - [كيفية مسح ذاكرة التخزين المؤقت للمتصفح](https://support.heidihealth.com/ar/articles/12296451-كيفية-مسح-ذاكرة-التخزين-المؤقت-للمتصفح.md): مسح ذاكرة التخزين المؤقت عبر موفري المتصفحات المختلفين، يغطي هذا Firefox و Google Chrome و Microsoft Edge. - [كيف يمكنني استكشاف أخطاء تطبيق Heidi Health iPad عندما يكون عالقًا في شاشة الترحيب أو التحديث؟](https://support.heidihealth.com/ar/articles/12687551-كيف-يمكنني-استكشاف-أخطاء-تطبيق-heidi-health-ipad-عندما-يكون-عالقًا-في-شاشة-الترحيب-أو-التحديث.md) - [كيف يمكنني استكشاف أخطاء تطبيق Heidi Health عند تجميده على شاشة "مرحباً بك في عصر جديد من Heidi"؟](https://support.heidihealth.com/ar/articles/12687558-كيف-يمكنني-استكشاف-أخطاء-تطبيق-heidi-health-عند-تجميده-على-شاشة-مرحباً-بك-في-عصر-جديد-من-heidi.md) - [لماذا قد تفشل تطبيق Heidi Health في التقاط صوت الميكروفون، وكيف يمكنني حل هذه المشكلة؟](https://support.heidihealth.com/ar/articles/13925343-لماذا-قد-تفشل-تطبيق-heidi-health-في-التقاط-صوت-الميكروفون-وكيف-يمكنني-حل-هذه-المشكلة.md) ### الفرق والمنظمات - [فرق Heidi](https://support.heidihealth.com/ar/articles/9560724-فرق-heidi.md): كل ما تحتاج لمعرفته عن فرق Heidi - [إدارة النماذج في فريقك](https://support.heidihealth.com/ar/articles/9587992-إدارة-النماذج-في-فريقك.md): تتناول هذه المقالة كيفية قيام المسؤولين ومديري القوالب بإنشاء القوالب وتعديلها والتحكم في إمكانية رؤيتها وحذفها ونسخها عبر الفريق. - [أدوار المستخدم](https://support.heidihealth.com/ar/articles/10382257-أدوار-المستخدم.md): تستخدم Heidi نظام التحكم في الوصول المبني على الأدوار لإدارة ما يمكن لكل عضو في الفريق رؤيته والقيام به. تغطي هذه المقالة الأدوار المتاحة وصلاحياتها وكيفية تعيينها. - [مشاركة جلسة داخل مؤسستك](https://support.heidihealth.com/ar/articles/14883844-مشاركة-جلسة-داخل-مؤسستك.md): تتيح لك مشاركة الجلسة المباشرة منح أعضاء الفريق المحددين الوصول إلى جلسات فردية، مع التحكم في ما يمكنهم فعله. - [تسجيل خروج أعضاء مؤسستك عن بُعد](https://support.heidihealth.com/ar/articles/15528181-تسجيل-خروج-أعضاء-مؤسستك-عن-بُعد.md): سجّل خروج أعضاء مؤسستك عبر جميع أجهزتهم، دون الحاجة إلى الوصول المادي إلى الجهاز. ### عمليات التكامل - [نظرة عامة على عمليات تكامل Heidi](https://support.heidihealth.com/ar/articles/14075160-نظرة-عامة-على-عمليات-تكامل-heidi.md): كل ما تحتاج إلى معرفته عن عمليات تكامل Heidi - [دفع ملاحظتك إلى نظام السجل الطبي الإلكتروني](https://support.heidihealth.com/ar/articles/10514525-دفع-ملاحظتك-إلى-نظام-السجل-الطبي-الإلكتروني.md) - [دفع ملاحظات الجلسة إلى السجل الصحي الإلكتروني على الهاتف المحمول](https://support.heidihealth.com/ar/articles/15371497-دفع-ملاحظات-الجلسة-إلى-السجل-الصحي-الإلكتروني-على-الهاتف-المحمول.md): تغطي هذه المقالة كيفية دفع الملاحظات إلى السجل الصحي الإلكتروني من تطبيق Heidi للهاتف، والتكاملات المدعومة، والقيود الحالية. - [Athena](https://support.heidihealth.com/ar/articles/10352786-athena.md): شرح تفصيلي حول كيفية البدء في استخدام تكامل Athena الخاص بك. - [أفضل الممارسات](https://support.heidihealth.com/ar/articles/9382109-أفضل-الممارسات.md): شرح تفصيلي حول كيفية البدء مع تكامل Best Practice الخاص بـ Heidi Scribe. - [Cliniko](https://support.heidihealth.com/ar/articles/9576012-cliniko.md): شرح تفصيلي للبدء في استخدام تكامل Cliniko — لكلٍّ من Heidi Scribe وHeidi Comms. - [Medical Director - عملية تسجيل الدخول / التسجيل](https://support.heidihealth.com/ar/articles/9928949-medical-director-عملية-تسجيل-الدخول-التسجيل.md): Medical Director - كيفية تسجيل الدخول / التسجيل في Heidi وترقية الاشتراك - [Nookal](https://support.heidihealth.com/ar/articles/11745292-nookal.md): يتكامل Heidi بسلاسة مع Nookal، مما يتيح لك دفع الملاحظات السريرية التي تم إنشاؤها بواسطة الذكاء الاصطناعي مباشرة إلى ملف عميلك بنقرة واحدة. - [Gentu](https://support.heidihealth.com/ar/articles/11827255-gentu.md): يتكامل Heidi بسلاسة مع Gentu، مما يتيح لك دفع الملاحظات السريرية والرسائل التي تم إنشاؤها بواسطة الذكاء الاصطناعي إلى ملف المريض بنقرة واحدة. - [دليل أداة Heidi - تسجيل الدخول / الاشتراك وترقية الاشتراك](https://support.heidihealth.com/ar/articles/9914512-دليل-أداة-heidi-تسجيل-الدخول-الاشتراك-وترقية-الاشتراك.md): توفر هذه الصفحة دليلاً حول كيفية تسجيل الدخول أو الاشتراك في Heidi عبر الأداة المدمجة. - [CareStack](https://support.heidihealth.com/ar/articles/11882349-carestack.md): يتكامل Heidi مع CareStack لإنشاء ملاحظات سريرية في الوقت الفعلي باستخدام الذكاء الاصطناعي، مباشرة من استشاراتك. - [Halaxy](https://support.heidihealth.com/ar/articles/10094086-halaxy.md): شرح تفصيلي للبدء في استخدام تكاملك مع Halaxy. - [MediOffice](https://support.heidihealth.com/ar/articles/11881635-medioffice.md): سجل الاستشارات وأنشئ ملاحظات بالذكاء الاصطناعي مباشرة ضمن زيارات MediOffice. - [MediRecords](https://support.heidihealth.com/ar/articles/10101429-medirecords.md): تقودك هذه المقالة خلال استخدام Heidi Widget في MediRecords لتوثيق واستشارات فعّالة ومتكاملة. - [Zedmed](https://support.heidihealth.com/ar/articles/11881775-zedmed.md): سجل الاستشارات وأنشئ ملاحظات ذكية الذكاء الاصطناعي مباشرة في زيارات Zedmed. - [تثبيت Vim لتكامل Heidi-eCW: لمسؤولي المؤسسة](https://support.heidihealth.com/ar/articles/12819017-تثبيت-vim-لتكامل-heidi-ecw-لمسؤولي-المؤسسة.md): يوفر هذا الدليل تعليمات لمسؤولي مؤسسات eClinicalWorks لنشر Vim في مؤسستهم للوصول إلى تكامل Heidi. - [استخدام Heidi داخل eClinicalWorks عبر Vim](https://support.heidihealth.com/ar/articles/12855448-استخدام-heidi-داخل-eclinicalworks-عبر-vim.md): سيوجهك هذا الدليل حول كيفية إعداد تكامل Heidi—eClinicalWorks، وكيفية استخدام توثيق Heidi المدعوم بالذكاء الاصطناعي داخل eClinicalWorks. - [كيفية تثبيت Vim لتكامل Heidi-eCW: للمستخدمين الفرديين](https://support.heidihealth.com/ar/articles/12855515-كيفية-تثبيت-vim-لتكامل-heidi-ecw-للمستخدمين-الفرديين.md): للممارسين المستقلين: هذا الدليل مخصص للأطباء الفرديين الذين يرغبون في استخدام تكامل Heidi مباشرة في eClinicalWorks. ستقوم بإعداد حساب Vim الخاص بك للوصول إلى التكامل. - [إضافة Heidi إلى eCW عبر Vim: للمستخدمين الحاليين في Vim](https://support.heidihealth.com/ar/articles/12858875-إضافة-heidi-إلى-ecw-عبر-vim-للمستخدمين-الحاليين-في-vim.md): للمؤسسات التي تستخدم بالفعل Vim: يوضح هذا الدليل لمسؤولي الممارسة والمستخدمين النهائيين كيفية إضافة Heidi إلى إعداد Vim Connect الحالي الخاص بك حتى يتمكن فريقك من الوصول إليه مباشرة في eClinicalWorks. - [Biocanic](https://support.heidihealth.com/ar/articles/13222743-biocanic.md): يتيح تكامل Heidi مع Biocanic لك إنشاء ملاحظات سريرية منظمة وتعمل بالذكاء الاصطناعي أثناء جلسات عملائك، مباشرة من داخل منصة Biocanic. - [Genie](https://support.heidihealth.com/ar/articles/13433628-genie.md): إنشاء ملاحظات وخطابات عالية الجودة بسهولة في تطبيق Heidi Desktop وإرسالها إلى Genie بنقرة واحدة. - [تكامل Veradigm و Heidi](https://support.heidihealth.com/ar/articles/13521195-تكامل-veradigm-و-heidi.md): مزامنة الملاحظات السريرية من Heidi مباشرة إلى لقاءات Veradigm - [تكامل Accuro](https://support.heidihealth.com/ar/articles/15583675-تكامل-accuro.md): كيف يتكامل Heidi Health مع السجل الطبي الإلكتروني Accuro EMR، وما هي المتطلبات وخطوات الوصول؟ ### Heidi الأدلة - [البدء مع Heidi الأدلة](https://support.heidihealth.com/ar/articles/13191359-البدء-مع-heidi-الأدلة.md): احصل على إجابات سريرية مستقلة وغير محدودة في Heidi. - [Heidi Evidence: UK and EU](https://support.heidihealth.com/ar/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. ومع ذلك، هناك اختلافات مهمة مقارنة بالمناطق الأخرى. These restrictions apply to all UK and EU accounts, regardless of plan tier. - [إدارة مكتبة الأدلة والتحكم في المصادر](https://support.heidihealth.com/ar/articles/15595402-إدارة-مكتبة-الأدلة-والتحكم-في-المصادر.md): قم بتحميل المستندات وبناء المجموعات واختيار المصادر الموثوقة التي تبحث فيها Heidi الأدلة. للممارسين الصحيين الأفراد ومسؤولي العيادات. ## Català ### Primers passos amb Heidi - [Configurar Heidi](https://support.heidihealth.com/ca/articles/8906419-configurar-heidi.md): Tot el que necessites saber per començar a utilitzar Heidi! - [Com es fa servir Heidi?](https://support.heidihealth.com/ca/articles/9392602-com-es-fa-servir-heidi.md): Alguns dels fonaments per usar Heidi i una breu introducció de les seves eines. - [Com implementar Heidi a la teva clínica](https://support.heidihealth.com/ca/articles/8885096-com-implementar-heidi-a-la-teva-clinica.md): Quatre coses a tenir en compte si estàs considerant usar Heidi a la teva clínica. - [En quins entorns de salut es pot usar Heidi?](https://support.heidihealth.com/ca/articles/8974442-en-quins-entorns-de-salut-es-pot-usar-heidi.md): Esbrina si Heidi és adequat per al teu entorn de salut i especialitat. - [Utilitza Heidi a tot arreu](https://support.heidihealth.com/ca/articles/10078486-utilitza-heidi-a-tot-arreu.md): Primeres passes amb les aplicacions de Heidi: escriptori i mòbil. - [Aplicació d'escriptori](https://support.heidihealth.com/ca/articles/10060391-aplicacio-d-escriptori.md): L'aplicació Heidi d'escriptori està dissenyada per integrar-se perfectament amb serveis de telemedicina i altres videotrucades en línia, permetent-te utilitzar auriculars - [Aplicació mòbil Heidi](https://support.heidihealth.com/ca/articles/9908824-aplicacio-mobil-heidi.md): Captura sessions, genera notes i accedeix a la teva documentació clínica des de qualsevol lloc amb les nostres apps per a iOS i Android: dissenyades per funcionar juntament amb Heidi a l'escriptori... - [Extensió Chrome de Heidi](https://support.heidihealth.com/ca/articles/10053308-extensio-chrome-de-heidi.md): Tot el que necessites saber sobre l'extensió Chrome de Heidi - [Com puc proporcionar comentaris?](https://support.heidihealth.com/ca/articles/8984257-com-puc-proporcionar-comentaris.md): Valorem molt els vostres comentaris i sempre busquem millorar! - [Programa de recomanacions](https://support.heidihealth.com/ca/articles/8849714-programa-de-recomanacions.md): Genera i comparteix el teu únic 'Enllaç de Recomanació' per convidar col·legues i companys a l'aplicació Heidi, i rebeix una recompensa. - [Heidi professional sanitari per a metges en formació](https://support.heidihealth.com/ca/articles/10575365-heidi-professional-sanitari-per-a-metges-en-formacio.md): Com obtenir una subscripció a Heidi professional sanitari durant un any, per a estudiants, residents i metges en formació - [Què és Heidi?](https://support.heidihealth.com/ca/articles/8885059-que-es-heidi.md): Els conceptes bàsics - si necessites ajuda per escollir, o per convèncer un col·lega o un director. - [Canvi d'imatge de Heidi: Aspecte actualitzat, fluxos de treball inalterades](https://support.heidihealth.com/ca/articles/12440730-canvi-d-imatge-de-heidi-aspecte-actualitzat-fluxos-de-treball-inalterades.md) - [Utilitzar Heidi en múltiples dispositius](https://support.heidihealth.com/ca/articles/13679763-utilitzar-heidi-en-multiples-dispositius.md): Continuant una sessió en múltiples dispositius. ### Guies de Heidi - [Coneix Heidi: El teu soci d'atenció per a la IA](https://support.heidihealth.com/ca/articles/14648376-coneix-heidi-el-teu-soci-d-atencio-per-a-la-ia.md): Una benvinguda de l'equip de Heidi — presentacions en vídeo de Tom, Simon i Hannah. - [Configuració del vostre compte de Heidi](https://support.heidihealth.com/ca/articles/14648388-configuracio-del-vostre-compte-de-heidi.md): Configuració del compte pas a pas per a usuaris individuals i administradors. - [Construcció del teu flux de treball](https://support.heidihealth.com/ca/articles/14648403-construccio-del-teu-flux-de-treball.md): On utilitzar Heidi i com triar el mode adequat per a la teva equip professional. - [Com protegeix Heidi les teves dades](https://support.heidihealth.com/ca/articles/14648423-com-protegeix-heidi-les-teves-dades.md): Una visió general de la seguretat de les dades, el compliment normatiu i les salvaguardes legals de Heidi. - [Primers passos amb Heidi](https://support.heidihealth.com/ca/articles/14648425-primers-passos-amb-heidi.md): Introducció a la plataforma que cobreix Evidence, Tasques, Plantilles, Configuració, Memòria i molt més. - [Primers passos amb Heidi per a Empresa](https://support.heidihealth.com/ca/articles/14648430-primers-passos-amb-heidi-per-a-empresa.md): Visió general del desplegament, configuració d'admin global, SSO/MFA, gestió d'usuaris i compliment normatiu. - [Fes que Heidi soni com tu](https://support.heidihealth.com/ca/articles/14648434-fes-que-heidi-soni-com-tu.md): Personalitza el resultat de Heidi per adaptar-lo a la teva veu i estil clínic. - [Completeu la vostra primera sessió](https://support.heidihealth.com/ca/articles/14648439-completeu-la-vostra-primera-sessio.md): Un guia pas a pas de la vostra primera sessió de Heidi, de principi a fi. - [Plantilles 101: Els Fonaments](https://support.heidihealth.com/ca/articles/14648446-plantilles-101-els-fonaments.md): Tot el que necessites saber per començar a utilitzar les plantilles de Heidi de manera efectiva. - [Plantilles 102: Aprofundir en les Plantilles](https://support.heidihealth.com/ca/articles/14648449-plantilles-102-aprofundir-en-les-plantilles.md): Tècniques avançades, més enllaços a la Descripció General de Plantilles i Template Academy. - [Capacitar l'equip amb Heidi for Enterprise](https://support.heidihealth.com/ca/articles/14648454-capacitar-l-equip-amb-heidi-for-enterprise.md): Orientacions específiques de l'empresa per a incorporació i capacitació d'equips. - [Admins: Gestiona el teu equip](https://support.heidihealth.com/ca/articles/14648633-admins-gestiona-el-teu-equip.md): Eines i configuracions per gestionar el teu equip dins de Heidi. - [Admins: Configuració de l'organització i provisió](https://support.heidihealth.com/ca/articles/14648705-admins-configuracio-de-l-organitzacio-i-provisio.md): Com aprovisionar comptes i gestionar llicències per a la vostra organització. - [Desemballa i coneix el teu Remote](https://support.heidihealth.com/ca/articles/15282420-desemballa-i-coneix-el-teu-remote.md): Conegueu Heidi Remote: què hi ha a la caixa i els dos botons que utilitzareu en cada sessió. - [Configuració, connexió i inici de la teva primera sessió](https://support.heidihealth.com/ca/articles/15282523-configuracio-connexio-i-inici-de-la-teva-primera-sessio.md): Com vincular Heidi Remote a la teva aplicació, fer una sessió de prova i entendre com es sincronitzen les teves transcripcions. - [Abast de Bluetooth i maneres de portar el dispositiu](https://support.heidihealth.com/ca/articles/15282628-abast-de-bluetooth-i-maneres-de-portar-el-dispositiu.md): La col·locació determina la qualitat d'àudio, i la qualitat d'àudio determina les vostres notes. Aquesta guia tracta el posicionament intel·ligent i com l'abast de Bluetooth afecta les vostres sess... - [Resolució de problemes de sessions del Remote](https://support.heidihealth.com/ca/articles/15283168-resolucio-de-problemes-de-sessions-del-remote.md): Com resoldre una sessió desapareguda o no sincronitzada, i què fer si el problema persisteix. - [Consulta amb Evidence](https://support.heidihealth.com/ca/articles/14648712-consulta-amb-evidence.md): Comenceu amb la funcionalitat Evidence de Heidi. - [Obteniu Més de Heidi](https://support.heidihealth.com/ca/articles/14648718-obteniu-mes-de-heidi.md): Consells avançats: context, personalització, perfils del pacient, codificació i configuració d'idioma. - [Connecta Heidi als teus sistemes](https://support.heidihealth.com/ca/articles/14648724-connecta-heidi-als-teus-sistemes.md): Una guia per integrar Heidi amb els teus sistemes clínics existents. - [Consells principals de solució de problemes](https://support.heidihealth.com/ca/articles/14648735-consells-principals-de-solucio-de-problemes.md): Solucions als problemes i preguntes més comunes de Heidi. ### Funcionalitats de Heidi - [Diccionari de funcionalitats de Heidi](https://support.heidihealth.com/ca/articles/8840280-diccionari-de-funcionalitats-de-heidi.md): Una visió general de les funcionalitats de Heidi. - [Què és Pregunta a Heidi?](https://support.heidihealth.com/ca/articles/8974408-que-es-pregunta-a-heidi.md): El vostre soci IA per a suport clínic de confiança, tasques administratives i documentació. - [Què és «Context»?](https://support.heidihealth.com/ca/articles/8974419-que-es-context.md): Com obtenir el màxim de la funció «Context» de Heidi. - [Quines són les diferents plantilles de notes?](https://support.heidihealth.com/ca/articles/8984082-quines-son-les-diferents-plantilles-de-notes.md) - [Què signifiquen els diferents Estils de Veu?](https://support.heidihealth.com/ca/articles/8984114-que-signifiquen-els-diferents-estils-de-veu.md): Comprendre les diferències entre cadascun dels Estils de Veu disponibles dins de Heidi. - [Comença a utilitzar les plantilles](https://support.heidihealth.com/ca/articles/8974437-comenca-a-utilitzar-les-plantilles.md): Tot allò que necessites saber sobre plantilles a Heidi: què són, com utilitzar-les en una sessió, com crear-les i editar-les, i com gestionar la teva configuració. - [Què és HOPC?](https://support.heidihealth.com/ca/articles/8984149-que-es-hopc.md) - [Què és SOAP?](https://support.heidihealth.com/ca/articles/8984151-que-es-soap.md) - [Dictat a Heidi: quina funció estàs utilitzant?](https://support.heidihealth.com/ca/articles/8974388-dictat-a-heidi-quina-funcio-estas-utilitzant.md): Descripció general detallada de les nostres funcionalitats de dictat. - [Què és el Redactor per defecte? Anteriorment anomenat Redactor](https://support.heidihealth.com/ca/articles/10454775-que-es-el-redactor-per-defecte-anteriorment-anomenat-redactor.md): El Redactor es refereix a una funcionalitat antiga que es discontinuarà. Per a qualsevol menció d'aquesta funcionalitat anterior, utilitzem "Redactor per defecte" - [Heidi Labs](https://support.heidihealth.com/ca/articles/9913259-heidi-labs.md): Heidi Labs és el nostre conjunt de funcionalitats experimentals on presentem noves característiques emocionants per obtenir retroalimentació primerenca dels nostres usuaris. - [Accessos ràpids de teclat](https://support.heidihealth.com/ca/articles/9890245-accessos-rapids-de-teclat.md) - [Memòria](https://support.heidihealth.com/ca/articles/9913729-memoria.md): La Memòria és una funcionalitat que et permet proporcionar retroalimentació personalitzada a la IA sobre com vols que es generin les teves notes. - [Format de text enriquit - Negreta i cursiva](https://support.heidihealth.com/ca/articles/9890499-format-de-text-enriquit-negreta-i-cursiva.md): Posa en negreta i italitza les teves notes on vulguis - [Introducció a les plantilles de la comunitat](https://support.heidihealth.com/ca/articles/9747185-introduccio-a-les-plantilles-de-la-comunitat.md): Descripció detallada de la comunitat de plantilles de Heidi. - [Gestió de les teves sessions de pacients](https://support.heidihealth.com/ca/articles/10122397-gestio-de-les-teves-sessions-de-pacients.md): Una funcionalitat per gestionar pacients, vincular sessions i permetre als professionals sanitaris crear, actualitzar i organitzar informació de pacients sense problemes - [Codificació](https://support.heidihealth.com/ca/articles/10383059-codificacio.md): Generació de codificacions clíniques exactes i fiables al costat de les teves notes. - [Redactor i Veu](https://support.heidihealth.com/ca/articles/11016947-redactor-i-veu.md) - [Codificació mèdica](https://support.heidihealth.com/ca/articles/11142087-codificacio-medica.md): Tot el que necessites saber sobre la codificació mèdica a Heidi - [Dictat](https://support.heidihealth.com/ca/articles/11129458-dictat.md): Utilitza la teva veu per escriure i editar text a Heidi i més enllà. Premeu i manteniu premuda una drecera de teclat per dictar, o utilitzeu la icona del micròfon si preferiu iniciar i aturar el di... - [Tasques de Heidi](https://support.heidihealth.com/ca/articles/11519782-tasques-de-heidi.md): Captura accions de seguiment directament de les teves notes, gestiona-les mentre treballes i mantén-ho tot en una llista organitzada. - [Formularis](https://support.heidihealth.com/ca/articles/11668834-formularis.md): Crea plantilles de formulari PDF per omplir a Heidi, desa-les i omple-les automàticament en pocs segons usant la informació de la teva sessió. - [Personalització](https://support.heidihealth.com/ca/articles/11989443-personalitzacio.md): Heidi s'adapta al teu estil personal amb el temps, aplicant automàticament la teva terminologia i formatació preferides a totes les teves futures notes. - [Heidi Verify](https://support.heidihealth.com/ca/articles/14698472-heidi-verify.md) - [Picture-in-Picture](https://support.heidihealth.com/ca/articles/14836214-picture-in-picture.md): Comprova d'un cop d'ull que Heidi està transcrivint quan canvies a altres aplicacions, utilitzant Picture-in-Picture. - [Fi de l'accés gratuït a Evidence: les vostres preguntes, respostes](https://support.heidihealth.com/ca/articles/15199801-fi-de-l-acces-gratuit-a-evidence-les-vostres-preguntes-respostes.md): Què canvia quan finalitza el vostre accés gratuït de 90 dies a Evidence, què conserveu i com actualitzar el pla si voleu mantenir les funcions premium d'Evidence. ### Template Academy de Heidi Health - [Crear plantilles a Heidi: Una guia bàsica](https://support.heidihealth.com/ca/articles/9803972-crear-plantilles-a-heidi-una-guia-basica.md): Comença amb els fonaments de la creació de plantilles a Heidi. - [Millorar les teves plantilles de Heidi: Una guia intermèdia](https://support.heidihealth.com/ca/articles/9817515-millorar-les-teves-plantilles-de-heidi-una-guia-intermedia.md): Perfecciona encara més les teves plantilles un cop tinguis controlats els conceptes bàsics. - [Dominar les teves plantilles de Heidi: Una guia avançada](https://support.heidihealth.com/ca/articles/9817523-dominar-les-teves-plantilles-de-heidi-una-guia-avancada.md): Per a professionals que volen plantilles dinàmiques i intel·ligents que s'adaptin a diferents escenaris clínics. - [Crear i editar plantilles](https://support.heidihealth.com/ca/articles/13123938-crear-i-editar-plantilles.md): Guia completa per crear i editar plantilles usant la nova experiència d'edició de plantilles a Heidi. ### Heidi Remote - [Primers passos amb Heidi Remote](https://support.heidihealth.com/ca/articles/14130260-primers-passos-amb-heidi-remote.md): Aprèn com configurar i preparar el teu Heidi Remote abans de la teva primera sessió. - [Ús de Heidi Remote: transcripció, sincronització i reassignació](https://support.heidihealth.com/ca/articles/14130337-us-de-heidi-remote-transcripcio-sincronitzacio-i-reassignacio.md): Apreneu com transcriure sessions, enteneu els llums indicadors LED, sincronitzeu sessions a l'aplicació Heidi, carregueu el vostre Remote i mantingueu-lo net. - [Heidi Remote: enviament, reembolsos i garantia](https://support.heidihealth.com/ca/articles/14130352-heidi-remote-enviament-reembolsos-i-garantia.md): Entén què esperar quan la teva comanda estigui en camí, com sol·licitar un reemborsament i què està cobert per la garantia. - [Guia de resolució de problemes de Heidi Remote](https://support.heidihealth.com/ca/articles/15199028-guia-de-resolucio-de-problemes-de-heidi-remote.md): Aquest article inclou preguntes freqüents i passos per a la resolució de problemes del vostre Remote. ### Compliment normatiu, Dades i Privadesa - [Dades i seguretat a Heidi Health](https://support.heidihealth.com/ca/articles/8885107-dades-i-seguretat-a-heidi-health.md) - [Heidi compleix amb la normativa de privadesa sanitària?](https://support.heidihealth.com/ca/articles/8885110-heidi-compleix-amb-la-normativa-de-privadesa-sanitaria.md) - [Obtenir el consentiment del pacient](https://support.heidihealth.com/ca/articles/8973150-obtenir-el-consentiment-del-pacient.md): He d'obtenir el consentiment dels meus pacients per utilitzar Heidi amb ells? - [Les organitzacions de defensa mèdica donen el vistiplau a Heidi?](https://support.heidihealth.com/ca/articles/9067976-les-organitzacions-de-defensa-medica-donen-el-vistiplau-a-heidi.md) - [Utilitzar Heidi dins de les directrius de l'NHS](https://support.heidihealth.com/ca/articles/11998932-utilitzar-heidi-dins-de-les-directrius-de-l-nhs.md): Una guia sobre com estructurar les teves plantilles i instruccions d'IA de manera segura. - [Compromís canadenc amb la privadesa i la seguretat](https://support.heidihealth.com/ca/articles/12310195-compromis-canadenc-amb-la-privadesa-i-la-seguretat.md) - [Reportar una Queixa de Dispositiu Mèdic o un Potencial Incident Greu](https://support.heidihealth.com/ca/articles/13035721-reportar-una-queixa-de-dispositiu-medic-o-un-potencial-incident-greu.md) ### Plàs, preus i facturació - [Quin és el pla de Heidi adequat per a tu?](https://support.heidihealth.com/ca/articles/8885129-quin-es-el-pla-de-heidi-adequat-per-a-tu.md): Una descripció general dels plans de subscripció de Heidi i el que s'inclou en cada nivell. - [Plans de preus de Heidi, cost i funcions](https://support.heidihealth.com/ca/articles/8885030-plans-de-preus-de-heidi-cost-i-funcions.md): Descobreix què és adequat per a tu entre els plans Gratis, de pagament i d'equip de Heidi. - [💳 Quina és la diferència entre el tractament bàsic i el prioritari?](https://support.heidihealth.com/ca/articles/8885153-quina-es-la-diferencia-entre-el-tractament-basic-i-el-prioritari.md) - [Canviar la teva subscripció de Heidi](https://support.heidihealth.com/ca/articles/10997994-canviar-la-teva-subscripcio-de-heidi.md): Canviar la teva subscripció de Heidi Health - [Canvis de plans Heidi: Noms, funcionalitats i preguntes freqüents](https://support.heidihealth.com/ca/articles/13921980-canvis-de-plans-heidi-noms-funcionalitats-i-preguntes-frequents.md): Entendre els nivells de subscripció de Heidi seguint l'actualització de febrer de 2026 ### Fer servir Heidi per a les teves consultes - [Recupera i elimina les teves sessions](https://support.heidihealth.com/ca/articles/8885146-recupera-i-elimina-les-teves-sessions.md): Aquest article explica com trobar i recuperar notes de consulta i com eliminar sessions. - [Introducció a les sessions clíniques](https://support.heidihealth.com/ca/articles/8987709-introduccio-a-les-sessions-cliniques.md) - [Enviar notes per correu electrònic](https://support.heidihealth.com/ca/articles/8984219-enviar-notes-per-correu-electronic.md) - [Utilitza Heidi en telemedicina](https://support.heidihealth.com/ca/articles/9765598-utilitza-heidi-en-telemedicina.md): Per maximitzar la teva experiència de telemedicina utilitzant Heidi, segueix aquestes directrius: - [Crear una nota de pre-sessió](https://support.heidihealth.com/ca/articles/13088525-crear-una-nota-de-pre-sessio.md): Guia completa per crear una nota desde el context en qualsevol moment i continua documentant sense interrupcions afegint transcripció en la mateixa sessió. ### Configuració del compte - [Com reinicio la meva contrasenya?](https://support.heidihealth.com/ca/articles/8906355-com-reinicio-la-meva-contrasenya.md) - [Com puc actualitzar la informació personal del meu compte?](https://support.heidihealth.com/ca/articles/8906346-com-puc-actualitzar-la-informacio-personal-del-meu-compte.md) - [Autenticació multifactor \(MFA\) a Heidi](https://support.heidihealth.com/ca/articles/10763751-autenticacio-multifactor-mfa-a-heidi.md): Configuració, solució de problemes i inhabilitació de MFA - [Tanca la sessió a tots els dispositius](https://support.heidihealth.com/ca/articles/15500697-tanca-la-sessio-a-tots-els-dispositius.md): Aprèn a tancar la sessió del teu compte de Heidi a tots els disposi - [Actualització de l'inici de sessió social d'Apple \(juliol-agost 2026\)](https://support.heidihealth.com/ca/articles/15724473-actualitzacio-de-l-inici-de-sessio-social-d-apple-juliol-agost-2026.md): Els comptes d'inici de sessió social d'Apple tindran una experiència d'inici de sessió actualitzada durant tot el juliol i l'agost. ### Resolució de problemes - [Problema d'accés i firewall de TI](https://support.heidihealth.com/ca/articles/8987799-problema-d-acces-i-firewall-de-ti.md): Resol problemes de connectivitat causats per firewalls, soluciona errors d'accés o troba els dominis correctes a permetre per a l'ús de Heidi. - [Com separar sessions de pacients fusionades a Heidi](https://support.heidihealth.com/ca/articles/10089949-com-separar-sessions-de-pacients-fusionades-a-heidi.md): Resolució de problemes per quan tens 2 \(o més\) visites de pacients barrejades en una sessió - [Resol els conflictes de micròfon i àudio per a Heidi a Windows](https://support.heidihealth.com/ca/articles/10247745-resol-els-conflictes-de-microfon-i-audio-per-a-heidi-a-windows.md): Soluciona els problemes que sorgeixen quan Heidi no pot accedir al teu micròfon, només rellevant per a usuaris de Windows. - [Resolució de problemes: Norton bloqueja la descàrrega de Heidi](https://support.heidihealth.com/ca/articles/10396763-resolucio-de-problemes-norton-bloqueja-la-descarrega-de-heidi.md): Ajuda amb antivirus bloquejant la descàrrega de l'escriptori - [Solució de problemes del micròfon i problemes d'àudio a Heidi](https://support.heidihealth.com/ca/articles/11016383-solucio-de-problemes-del-microfon-i-problemes-d-audio-a-heidi.md): Activa els permisos del micròfon, selecciona l'entrada correcta, confirma que el micròfon està actiu i millora la qualitat del so en tots els dispositius i navegadors. - [Resolució de problemes de generació de transcripció i resultats](https://support.heidihealth.com/ca/articles/10819594-resolucio-de-problemes-de-generacio-de-transcripcio-i-resultats.md): Comença aquí si la teva transcripció sembla incompleta, inexacta o falta del tot. - [Resolució de Problemes de Resultat de Notes](https://support.heidihealth.com/ca/articles/11016623-resolucio-de-problemes-de-resultat-de-notes.md): Segueix aquests passos per corregir notes que falten, incompletes o inexactes de la teva sessió. - [Resolució de problemes: No reps codis de l'MFA \(SMS o correu electrònic\)](https://support.heidihealth.com/ca/articles/11967179-resolucio-de-problemes-no-reps-codis-de-l-mfa-sms-o-correu-electronic.md): Usuaris que actualment no poden accedir perquè el seu codi de l'MFA no arriba. - [Com esborrar la memòria cau del navegador](https://support.heidihealth.com/ca/articles/12296451-com-esborrar-la-memoria-cau-del-navegador.md): Esborrar la memòria cau en navegadors diferents, coberts aquí: Firefox, Google Chrome i Microsoft Edge. - [Com puc resoldre els problemes de l'app Heidi Health de l'iPad atrapada a la pantalla de benvinguda o actualització?](https://support.heidihealth.com/ca/articles/12687551-com-puc-resoldre-els-problemes-de-l-app-heidi-health-de-l-ipad-atrapada-a-la-pantalla-de-benvinguda-o-actualitzacio.md) - [Com puc solucionar els problemes de congelació de l'aplicació Heidi Health a la pantalla "Benvingut a una nova era de Heidi"?](https://support.heidihealth.com/ca/articles/12687558-com-puc-solucionar-els-problemes-de-congelacio-de-l-aplicacio-heidi-health-a-la-pantalla-benvingut-a-una-nova-era-de-heidi.md) - [Per què podria Heidi Health no capturar l'àudio del micròfon i com puc resoldre-ho?](https://support.heidihealth.com/ca/articles/13925343-per-que-podria-heidi-health-no-capturar-l-audio-del-microfon-i-com-puc-resoldre-ho.md) ### Equips i Organitzacions - [Equips de Heidi](https://support.heidihealth.com/ca/articles/9560724-equips-de-heidi.md): Tot el que necessites saber sobre els equips de Heidi - [Gestionar plantilles a l'equip](https://support.heidihealth.com/ca/articles/9587992-gestionar-plantilles-a-l-equip.md): Aquest article explica com els administradors i els gestors de plantilles poden crear, editar, controlar la visibilitat, eliminar i duplicar plantilles a tot l'equip. - [Rols d'usuari](https://support.heidihealth.com/ca/articles/10382257-rols-d-usuari.md): Heidi utilitza el control d'accés basat en rols per gestionar el que cada membre de l'equip pot veure i fer. Aquest article cobreix els rols disponibles, els seus permisos i com assignar-los. - [Compartiu una sessió dins de la vostra organització](https://support.heidihealth.com/ca/articles/14883844-compartiu-una-sessio-dins-de-la-vostra-organitzacio.md): La compartició directa de sessions us permet donar accés a membres específics de l'equip a sessions individuals, amb control sobre el que poden fer. - [Tanqueu la sessió dels membres de la vostra organització de manera remota](https://support.heidihealth.com/ca/articles/15528181-tanqueu-la-sessio-dels-membres-de-la-vostra-organitzacio-de-manera-remota.md): Tanqueu la sessió dels membres de la vostra organització en tots els seus dispositius, sense necessitat d'accés físic al dispositiu. ### Integracions - [Descripció general d'integracions de Heidi](https://support.heidihealth.com/ca/articles/14075160-descripcio-general-d-integracions-de-heidi.md): Tot el que necessiteu saber sobre les integracions de Heidi - [Empenta la teva nota a un HES](https://support.heidihealth.com/ca/articles/10514525-empenta-la-teva-nota-a-un-hes.md) - [Envieu notes de sessió al vostre HES des del mòbil](https://support.heidihealth.com/ca/articles/15371497-envieu-notes-de-sessio-al-vostre-hes-des-del-mobil.md): Aquest article explica com enviar notes al vostre HES des de l'aplicació Heidi per a mòbil, quines integracions són compatibles i les limitacions actuals. - [Athena](https://support.heidihealth.com/ca/articles/10352786-athena.md): Una explicació detallada sobre com començar amb la teva integració d'Athena. - [Best Practice](https://support.heidihealth.com/ca/articles/9382109-best-practice.md): Una explicació detallada sobre com començar amb la teva integració de Best Clíniques per a Heidi Redactor. - [Cliniko](https://support.heidihealth.com/ca/articles/9576012-cliniko.md): Una explicació detallada sobre com començar amb la teva integració de Cliniko — tant per a Heidi Scribe com per a Heidi Comms. - [Medical Director - Procés d'inici de sessió / Registre](https://support.heidihealth.com/ca/articles/9928949-medical-director-proces-d-inici-de-sessio-registre.md): Medical Director - Com iniciar sessió a Heidi o registrar-te i actualitzar la subscripció - [Nookal](https://support.heidihealth.com/ca/articles/11745292-nookal.md): Heidi s'integra perfectament amb Nookal, permetent-te enviar notes clíniques generades per IA directament al fitxer del teu client amb un sol clic. - [Gentu](https://support.heidihealth.com/ca/articles/11827255-gentu.md): Heidi s'integra perfectament amb Gentu, permetent-te enviar notes clíniques i cartes generades per IA al fitxer del pacient amb un sol clic. - [Guia del Widget de Heidi - Inicia sessió / Registra't i millora la subscripció](https://support.heidihealth.com/ca/articles/9914512-guia-del-widget-de-heidi-inicia-sessio-registra-t-i-millora-la-subscripcio.md): Aquesta pàgina proporciona una guia sobre com iniciar sessió o registrar-te a Heidi a través del Widget integrat. - [CareStack](https://support.heidihealth.com/ca/articles/11882349-carestack.md): Heidi s'integra amb CareStack per generar notes clíniques en temps real amb IA, directament des de les teves consultes. - [Halaxy](https://support.heidihealth.com/ca/articles/10094086-halaxy.md): Un explicador detallat sobre com començar amb la teva integració de Halaxy. - [MediOffice](https://support.heidihealth.com/ca/articles/11881635-medioffice.md): Enregistra consultes i genera notes amb IA directament dins de les visites de MediOffice. - [MediRecords](https://support.heidihealth.com/ca/articles/10101429-medirecords.md): Aquest article et guia per utilitzar el widget de Heidi a MediRecords per a una documentació i consultes eficients i integrades. - [Zedmed](https://support.heidihealth.com/ca/articles/11881775-zedmed.md): Enregistra consultes i genera notes d'IA directament dins de les visites de Zedmed. - [Instal·lar Vim per a la integració de Heidi-eCW: Per a administradors de l'organització](https://support.heidihealth.com/ca/articles/12819017-instal-lar-vim-per-a-la-integracio-de-heidi-ecw-per-a-administradors-de-l-organitzacio.md): Aquesta guia proporciona instruccions per als administradors de l'organització d'eClinicalWorks per desplegar Vim a la seva organització per accedir a la integració de Heidi. - [Ús de Heidi dins d'eClinicalWorks via Vim](https://support.heidihealth.com/ca/articles/12855448-us-de-heidi-dins-d-eclinicalworks-via-vim.md): Aquesta guia t'instruirà sobre com configurar la integració de Heidi—eClinicalWorks, i com usar la documentació amb IA de Heidi dins d'eClinicalWorks. - [Com instal·lar Vim per a la integració de Heidi-eCW: Per a usuaris individuals](https://support.heidihealth.com/ca/articles/12855515-com-instal-lar-vim-per-a-la-integracio-de-heidi-ecw-per-a-usuaris-individuals.md): Per a professionals individuals: Aquesta guia és per a professionals sanitaris individuals que volen utilitzar la integració de Heidi directament a eClinicalWorks. Configurarás el teu propi compte ... - [Biocanic](https://support.heidihealth.com/ca/articles/13222743-biocanic.md): La integració de Heidi per a Biocanic et permet generar notes clíniques estructurades i potenciades per IA durant les sessions amb clients, directament des de la plataforma Biocanic. - [Genie](https://support.heidihealth.com/ca/articles/13433628-genie.md): Crea notes i cartes d'alta qualitat sense esforç a l'Aplicació Heidi Desktop i envia a Genie amb un clic. - [Integració de Veradigm i Heidi](https://support.heidihealth.com/ca/articles/13521195-integracio-de-veradigm-i-heidi.md): Sincronitza notes clíniques de Heidi directament en les trobades de Veradigm - [Integració amb Accuro](https://support.heidihealth.com/ca/articles/15583675-integracio-amb-accuro.md): Com s'integra Heidi Health amb Accuro HES, i quins són els requisits i els passos per a l'accés? ### Heidi Evidence - [Comença amb Heidi Evidence](https://support.heidihealth.com/ca/articles/13191359-comenca-amb-heidi-evidence.md): Obtingueu respostes clíniques independents i il·limitades a Heidi. - [Heidi Evidence: UK and EU](https://support.heidihealth.com/ca/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. Però hi ha diferències importants en comparació amb altres regions. These restrictions apply to all UK and EU accounts, regardles... - [Gestió de la vostra biblioteca d'Evidence i la selecció de fonts d'informació](https://support.heidihealth.com/ca/articles/15595402-gestio-de-la-vostra-biblioteca-d-evidence-i-la-seleccio-de-fonts-d-informacio.md): Pugeu documents, creeu col·leccions i trieu les fonts de confiança que cerca Heidi Evidence. Per a professionals sanitaris individuals i administradors de Clíniques. ## Dansk ### Kom i gang med Heidi - [Kom godt i gang med Heidi](https://support.heidihealth.com/da/articles/8906419-kom-godt-i-gang-med-heidi.md): Alt, hvad du behøver at vide for at komme i gang med Heidi! - [Hvordan bruger jeg Heidi?](https://support.heidihealth.com/da/articles/9392602-hvordan-bruger-jeg-heidi.md): Noget af det grundlæggende ved, hvordan man bruger Heidi, og en kort introduktion til værktøjerne. - [Sådan implementeres Heidi i din praksis](https://support.heidihealth.com/da/articles/8885096-sadan-implementeres-heidi-i-din-praksis.md): Et par ting, du skal bruge for at komme i gang, hvis du overvejer at bruge Heidi i din praksis. - [Hvilke sundhedsvæsensindstillinger kan Heidi bruges i?](https://support.heidihealth.com/da/articles/8974442-hvilke-sundhedsvaesensindstillinger-kan-heidi-bruges-i.md): Find ud af, om Heidi er den rette til dit sundhedsvæsenmiljø og specialitet. - [Brug Heidi overalt](https://support.heidihealth.com/da/articles/10078486-brug-heidi-overalt.md): Kom i gang med Heidis apps: desktop og mobil. - [Desktop-applikation](https://support.heidihealth.com/da/articles/10060391-desktop-applikation.md): Heidi Desktop-appen er designet til at integreres problemfrit med telemedicin og andre online-telefonitjenester, så du kan bruge headset - [Heidi-mobilapp](https://support.heidihealth.com/da/articles/9908824-heidi-mobilapp.md): Optag sessioner, generer notater og få adgang til din kliniske dokumentation på farten med vores iOS- og Android-apps: designet til at fungere sammen med Heidi på skrivebordet eller nettet. - [Heidi Chrome Extension](https://support.heidihealth.com/da/articles/10053308-heidi-chrome-extension.md): Alt, hvad du har brug for at vide om Heidi Chrome Extension - [Hvordan kan jeg give feedback?](https://support.heidihealth.com/da/articles/8984257-hvordan-kan-jeg-give-feedback.md): Vi værdsætter virkelig din feedback og stræber altid efter at blive bedre! - [Henvisningsprogram](https://support.heidihealth.com/da/articles/8849714-henvisningsprogram.md): Generer og del dit unikke 'Henvisningslink' for at invitere kolleger og fagfæller til Heidi-appen og få belønning. - [Heidi Clinician for kandidater](https://support.heidihealth.com/da/articles/10575365-heidi-clinician-for-kandidater.md): Sådan får du Heidi Clinician i et år – for studerende, kandidater og læger i speciallægeuddannelse - [Hvad er Heidi?](https://support.heidihealth.com/da/articles/8885059-hvad-er-heidi.md): Det grundlæggende – hvis du skal have hjælp til at vælge, eller for at overbevise en kollega eller leder. - [Heidis redesign: Opdateret design, arbejdsgange uændret](https://support.heidihealth.com/da/articles/12440730-heidis-redesign-opdateret-design-arbejdsgange-uaendret.md) - [Brug af Heidi på tværs af flere enheder](https://support.heidihealth.com/da/articles/13679763-brug-af-heidi-pa-tvaers-af-flere-enheder.md): Fortsættelse af en seance på tværs af flere enheder. ### Heidi-vejledninger - [Møt Heidi: Dit AI Care Partner](https://support.heidihealth.com/da/articles/14648376-mot-heidi-dit-ai-care-partner.md): En velkommen fra Heidi-teamet — videointroduktioner fra Tom, Simon og Hannah. - [Opsætning af din Heidi-konto](https://support.heidihealth.com/da/articles/14648388-opsaetning-af-din-heidi-konto.md): Trinvis kontoopsætning for individuelle brugere og administratorer. - [Opbygning af din workflow](https://support.heidihealth.com/da/articles/14648403-opbygning-af-din-workflow.md): Hvor du kan anvende Heidi, og hvordan du vælger den rigtige tilstand til din praksis. - [Sådan beskytter Heidi dine data](https://support.heidihealth.com/da/articles/14648423-sadan-beskytter-heidi-dine-data.md): Et overblik over Heidis datasikkerhed, compliance og juridiske sikkerhedsforanstaltninger. - [Kom i gang med Heidi](https://support.heidihealth.com/da/articles/14648425-kom-i-gang-med-heidi.md): Platformintroduktion, der dækker Evidence, Opgaver, Skabeloner, Indstillinger, Hukommelse og mere. - [Kom i gang med Heidi til Enterprise](https://support.heidihealth.com/da/articles/14648430-kom-i-gang-med-heidi-til-enterprise.md): Oversigt over implementering, global admin-opsætning, SSO/MFA, brugerstyring og compliance. - [Få Heidi til at lyde som dig](https://support.heidihealth.com/da/articles/14648434-fa-heidi-til-at-lyde-som-dig.md): Personalisér Heidis output, så det stemmer overens med din kliniske stemme og stil. - [Gennemfør din første session](https://support.heidihealth.com/da/articles/14648439-gennemfor-din-forste-session.md): En guidet gennemgang af din allerførste Heidi-session fra start til slut. - [Skabeloner 101: Grundlæggende](https://support.heidihealth.com/da/articles/14648446-skabeloner-101-grundlaeggende.md): Alt hvad du behøver at vide for at begynde at bruge Heidi-skabeloner effektivt. - [Skabeloner 102: Gå videre med skabeloner](https://support.heidihealth.com/da/articles/14648449-skabeloner-102-ga-videre-med-skabeloner.md): Avancerede teknikker plus links til skabelonoversigt og skabelonakademi. - [Aktivering af dit Team med Heidi for Enterprise](https://support.heidihealth.com/da/articles/14648454-aktivering-af-dit-team-med-heidi-for-enterprise.md): Enterprise-specifik vejledning til tilmelding og teamenabling. - [Admins: Administrer dit team](https://support.heidihealth.com/da/articles/14648633-admins-administrer-dit-team.md): Værktøjer og indstillinger til administration af dit team inden for Heidi. - [Admins: Organisationsindstillinger og provisionering](https://support.heidihealth.com/da/articles/14648705-admins-organisationsindstillinger-og-provisionering.md): Sådan klargør du konti og administrerer licenser for din organisation. - [Udpak og mød din Remote](https://support.heidihealth.com/da/articles/15282420-udpak-og-mod-din-remote.md): Lær Heidi Remote at kende: hvad der er i æsken og de to knapper, du vil bruge hver session. - [Konfiguration, forbindelse og start af din første session](https://support.heidihealth.com/da/articles/15282523-konfiguration-forbindelse-og-start-af-din-forste-session.md): Sådan parrer du Heidi Remote med din app, kører en testsession og forstår, hvordan dine transskriberinger synkroniseres. - [Bluetooth-rækkevidde og måder at bære på](https://support.heidihealth.com/da/articles/15282628-bluetooth-raekkevidde-og-mader-at-baere-pa.md): Placering driver lydkvalitet, og lydkvalitet driver dine notater. Denne vejledning dækker smart positionering og hvordan Bluetooth-rækkevidde påvirker dine sessioner. - [Fejlfinding af Remote-session](https://support.heidihealth.com/da/articles/15283168-fejlfinding-af-remote-session.md): Sådan fejlfinder du en manglende eller usynkroniseret session, og hvad du gør, hvis problemet fortsætter. - [Forespørgsel med Evidence](https://support.heidihealth.com/da/articles/14648712-foresporgsel-med-evidence.md): Kom i gang med Heidis Evidence-funktion. - [Få mere ud af Heidi](https://support.heidihealth.com/da/articles/14648718-fa-mere-ud-af-heidi.md): Avancerede tips: kontekst, personalisering, patientprofiler, kodning og sprogindstillinger. - [Forbind Heidi til dine systemer](https://support.heidihealth.com/da/articles/14648724-forbind-heidi-til-dine-systemer.md): En vejledning til integration af Heidi med dine eksisterende kliniske systemer. - [Bedste fejlfindingstips](https://support.heidihealth.com/da/articles/14648735-bedste-fejlfindingstips.md): Løsninger på de mest almindelige Heidi-problemer og spørgsmål. ### Heidis funktioner - [Heidi's funktionsordbog](https://support.heidihealth.com/da/articles/8840280-heidi-s-funktionsordbog.md): En oversigt over Heidi's funktioner. - [Hvad er Spørg Heidi?](https://support.heidihealth.com/da/articles/8974408-hvad-er-sporg-heidi.md): Din AI-partner til pålidelig klinisk support, administrativ opgaver og dokumentation. - [Hvad er "Kontekst"?](https://support.heidihealth.com/da/articles/8974419-hvad-er-kontekst.md): Sådan får du mest ud af Heidis "Kontekst"-funktion. - [Hvad er de forskellige notatskabeloner?](https://support.heidihealth.com/da/articles/8984082-hvad-er-de-forskellige-notatskabeloner.md) - [Hvad betyder de forskellige stemmestyler?](https://support.heidihealth.com/da/articles/8984114-hvad-betyder-de-forskellige-stemmestyler.md): Forstå forskellen mellem hver af de stemmer, der er tilgængelige i Heidi. - [Kom i gang med skabeloner](https://support.heidihealth.com/da/articles/8974437-kom-i-gang-med-skabeloner.md): Alt, hvad du behøver at vide om skabeloner i Heidi: hvad de er, hvordan du bruger dem i en session, hvordan du opretter og redigerer dem, og hvordan du administrerer dine indstillinger. - [Hvad er HOPC?](https://support.heidihealth.com/da/articles/8984149-hvad-er-hopc.md) - [Hvad er SOAP?](https://support.heidihealth.com/da/articles/8984151-hvad-er-soap.md) - [Diktering i Heidi: hvilken funktion bruger du?](https://support.heidihealth.com/da/articles/8974388-diktering-i-heidi-hvilken-funktion-bruger-du.md): Dybdegående oversigt over vores dikterings-funktioner. - [Hvad er Default Scribe? Tidligere Brain](https://support.heidihealth.com/da/articles/10454775-hvad-er-default-scribe-tidligere-brain.md): Brain refererer til en gammel funktion, der bliver slukket, og vi bruger nu "Default Scribe" til omtale af brain-funktionen - [Heidi Labs](https://support.heidihealth.com/da/articles/9913259-heidi-labs.md): Heidi Labs er vores eksperimentelle funktionssæt, hvor vi introducerer spændende nye funktioner for at få tidlig feedback fra vores brugere. - [Tastaturgenveje](https://support.heidihealth.com/da/articles/9890245-tastaturgenveje.md) - [Hukommelse](https://support.heidihealth.com/da/articles/9913729-hukommelse.md): Hukommelse er en funktion, som giver dig mulighed for at give personaliseret feedback til AI'en om, hvordan du ønsker dine notater skal genereres. - [Rich Text-formatering - Fed og kursiv](https://support.heidihealth.com/da/articles/9890499-rich-text-formatering-fed-og-kursiv.md): Fremhæv og kursivér dine notater, hvor du ønsker det - [Kom i gang med skabeloner fra fællesskabet](https://support.heidihealth.com/da/articles/9747185-kom-i-gang-med-skabeloner-fra-faellesskabet.md): Detaljeret oversigt over Heidi-skabelonfællesskabet. - [Administration af dine patientseancer](https://support.heidihealth.com/da/articles/10122397-administration-af-dine-patientseancer.md): En funktion til administration af patienter, forbindelse af seancer og giver klinikere mulighed for at oprette, opdatere og organisere patientinformationer problemfrit - [Kodning](https://support.heidihealth.com/da/articles/10383059-kodning.md): Generering af nøjagtige og pålidelige kliniske koder sammen med dine notat. - [Scribe og Voice](https://support.heidihealth.com/da/articles/11016947-scribe-og-voice.md) - [Medicinsk kodning](https://support.heidihealth.com/da/articles/11142087-medicinsk-kodning.md): Alt, hvad du behøver at vide om medicinsk kodning i Heidi - [Diktér](https://support.heidihealth.com/da/articles/11129458-dikter.md): Brug din stemme til at skrive og redigere tekst i Heidi og videre. Tryk og hold en genvejstast nede for at diktere, eller brug mikrofonikonet, hvis du foretrækker manuelt at starte og stoppe dikter... - [Heidi Opgaver](https://support.heidihealth.com/da/articles/11519782-heidi-opgaver.md): Registrér opfølgningshandlinger direkte fra dine notater, administrer dem, mens du arbejder, og hold alt samlet i én organiseret liste. - [Formularer](https://support.heidihealth.com/da/articles/11668834-formularer.md): Opret udfyldelige PDF-formularskabeloner i Heidi, gem dem, og udfyld dem automatisk på få sekunder ved hjælp af dine sessionoplysninger. - [Personalisering](https://support.heidihealth.com/da/articles/11989443-personalisering.md): Heidi tilpasser sig din personlige stil over tid og anvender automatisk din foretrukne terminologi og formatering på alle dine fremtidige notater. - [Heidi Verify](https://support.heidihealth.com/da/articles/14698472-heidi-verify.md) - [Picture-in-Picture](https://support.heidihealth.com/da/articles/14836214-picture-in-picture.md): Kontroller med et blik, at Heidi transskriberer, når du skifter til andre apps, ved hjælp af Picture-in-Picture. - [Gratis Evidence-adgang udløber: dine spørgsmål besvaret](https://support.heidihealth.com/da/articles/15199801-gratis-evidence-adgang-udlober-dine-sporgsmal-besvaret.md): Hvad der ændrer sig, når din 90-dages gratis Evidence-adgang ophører, hvad du beholder, og hvordan du opgraderer, hvis du ønsker at beholde premium Evidence-funktioner. ### Heidi Healths skabelonakademi - [Oprettelse af skabeloner i Heidi: En grundlæggende vejledning](https://support.heidihealth.com/da/articles/9803972-oprettelse-af-skabeloner-i-heidi-en-grundlaeggende-vejledning.md): Begynd med grundlæggende elementer i oprettelse af skabeloner i Heidi. - [Forbedring af dine Heidi-skabeloner: En vejledning på mellemniveau](https://support.heidihealth.com/da/articles/9817515-forbedring-af-dine-heidi-skabeloner-en-vejledning-pa-mellemniveau.md): Juster dine skabeloner yderligere, når du får en fornemmelse for grundlæggende principper. - [Beherskelse af dine Heidi-skabeloner: En avanceret vejledning](https://support.heidihealth.com/da/articles/9817523-beherskelse-af-dine-heidi-skabeloner-en-avanceret-vejledning.md): For praktikere, der ønsker dynamiske, intelligente skabeloner, der tilpasser sig forskellige kliniske scenarier. - [Oprettelse og redigering af skabeloner](https://support.heidihealth.com/da/articles/13123938-oprettelse-og-redigering-af-skabeloner.md): Fuldstændig vejledning til oprettelse og redigering af skabeloner ved hjælp af den nye skabelonredigeringsfunktion i Heidi. ### Heidi Remote - [Kom i gang med Heidi Remote](https://support.heidihealth.com/da/articles/14130260-kom-i-gang-med-heidi-remote.md): Lær, hvordan du opsætter og forbereder din Heidi Remote før din første session. - [Brug af Heidi Remote: transskribering, synkronisering og omtildeling](https://support.heidihealth.com/da/articles/14130337-brug-af-heidi-remote-transskribering-synkronisering-og-omtildeling.md): Lær, hvordan du transskriberer sessioner, forstår LED-indikatorfysikken, synkroniserer sessioner til Heidi-appen, oplader din Remote og holder den ren. - [Heidi Remote: forsendelse, refunderinger og garanti](https://support.heidihealth.com/da/articles/14130352-heidi-remote-forsendelse-refunderinger-og-garanti.md): Forstå, hvad du kan forvente, når din ordre er på vej, hvordan du anmoder om en refusion, og hvad der er dækket under garantien. - [Heidi Remote fejlfindingsvejledning](https://support.heidihealth.com/da/articles/15199028-heidi-remote-fejlfindingsvejledning.md): Denne artikel indeholder ofte stillede spørgsmål og fejlfindingstrin til din Remote. ### Compliance, data og databeskyttelse - [Data og sikkerhed på Heidi Health](https://support.heidihealth.com/da/articles/8885107-data-og-sikkerhed-pa-heidi-health.md) - [Overholder Heidi regler for sundhedsdatabeskyttelse?](https://support.heidihealth.com/da/articles/8885110-overholder-heidi-regler-for-sundhedsdatabeskyttelse.md) - [Indhentelse af patientsamtykke](https://support.heidihealth.com/da/articles/8973150-indhentelse-af-patientsamtykke.md): Skal jeg få samtykke fra mine patienter for at bruge Heidi med dem? - [Er Heidi godkendt af Medical Defence Organisations?](https://support.heidihealth.com/da/articles/9067976-er-heidi-godkendt-af-medical-defence-organisations.md) - [Brug af Heidi inden for NHS-vejledninger](https://support.heidihealth.com/da/articles/11998932-brug-af-heidi-inden-for-nhs-vejledninger.md): En vejledning om, hvordan du sikkert strukturerer dine skabeloner og AI-prompts. - [Canadisk forpligtelse til databeskyttelse og sikkerhed](https://support.heidihealth.com/da/articles/12310195-canadisk-forpligtelse-til-databeskyttelse-og-sikkerhed.md) - [Indberetning af klage over medicinsk enhed eller potentiel alvorlig hændelse](https://support.heidihealth.com/da/articles/13035721-indberetning-af-klage-over-medicinsk-enhed-eller-potentiel-alvorlig-haendelse.md) ### Abonnementer, priser og fakturering - [Hvilket Heidi-abonnement passer til dig?](https://support.heidihealth.com/da/articles/8885129-hvilket-heidi-abonnement-passer-til-dig.md): En oversigt over Heidis abonnementplaner og hvad der er inkluderet på hvert niveau. - [Heidis prisabonnementer, omkostninger og funktioner](https://support.heidihealth.com/da/articles/8885030-heidis-prisabonnementer-omkostninger-og-funktioner.md): Find ud af, hvad der passer til dig på tværs af Heidis gratis, betalte og teamabonnementer. - [💳 Hvad er forskellen mellem grundlæggende og prioriteret behandling?](https://support.heidihealth.com/da/articles/8885153-hvad-er-forskellen-mellem-grundlaeggende-og-prioriteret-behandling.md) - [Ændring af dit Heidi-abonnement](https://support.heidihealth.com/da/articles/10997994-aendring-af-dit-heidi-abonnement.md): Ændring af dit Heidi Health-abonnement - [Heidi pakkeskift: Navne, funktioner og ofte stillede spørgsmål](https://support.heidihealth.com/da/articles/13921980-heidi-pakkeskift-navne-funktioner-og-ofte-stillede-sporgsmal.md): Forståelse af Heidis abonnementstrin efter opdateringen i februar 2026 ### Brug Heidi til dine konsultationer - [Hent og slet dine sessioner](https://support.heidihealth.com/da/articles/8885146-hent-og-slet-dine-sessioner.md): Denne artikel forklarer, hvordan du finder og henter konsultationsnotater, og hvordan du sletter sessioner. - [En introduktion til kliniske sessioner](https://support.heidihealth.com/da/articles/8987709-en-introduktion-til-kliniske-sessioner.md) - [Send notater via e-mail og deling](https://support.heidihealth.com/da/articles/8984219-send-notater-via-e-mail-og-deling.md) - [Brug af Heidi til telemedicin](https://support.heidihealth.com/da/articles/9765598-brug-af-heidi-til-telemedicin.md): For at få mest muligt ud af din telemedicinsk oplevelse ved hjælp af Heidi skal du følge disse retningslinjer: - [Oprettelse af et præ-session-notat](https://support.heidihealth.com/da/articles/13088525-oprettelse-af-et-prae-session-notat.md): Komplet vejledning til oprettelse af et notat fra kontekst når som helst og fortsæt med at dokumentere problemfrit ved at tilføje transskription i samme session. ### Kontoindstillinger - [Hvordan nulstiller jeg min adgangskode?](https://support.heidihealth.com/da/articles/8906355-hvordan-nulstiller-jeg-min-adgangskode.md) - [Hvordan kan jeg opdatere mine personlige oplysninger på min konto?](https://support.heidihealth.com/da/articles/8906346-hvordan-kan-jeg-opdatere-mine-personlige-oplysninger-pa-min-konto.md) - [Godkendelse med flere faktorer \(MFA\) i Heidi](https://support.heidihealth.com/da/articles/10763751-godkendelse-med-flere-faktorer-mfa-i-heidi.md): Opsætning, fejlfinding og deaktivering af MFA - [Log ud fra alle enheder](https://support.heidihealth.com/da/articles/15500697-log-ud-fra-alle-enheder.md): Lær, hvordan du logger ud af din Heidi-konto på tværs af alle aktive - [Apple Social-Sign-In-opdatering \(juli–aug. 2026\)](https://support.heidihealth.com/da/articles/15724473-apple-social-sign-in-opdatering-juli-aug-2026.md): Apple Social-Sign-In-konti vil have en opdateret loginoplevelse i løbet af juli og august. ### Fejlfinding - [Loginproblem og IT-firewall](https://support.heidihealth.com/da/articles/8987799-loginproblem-og-it-firewall.md): Løs forbindelsesproblemer forårsaget af firewalls, fejlfind loginne fejl eller find de rigtige domæner, der skal whitelist-es til brug af Heidi. - [Sådan adskiller du flet sammen patientseancer i Heidi](https://support.heidihealth.com/da/articles/10089949-sadan-adskiller-du-flet-sammen-patientseancer-i-heidi.md): Fejlfinding for når du har 2 \(eller mange\) patientbesøg blandet sammen i en seance - [Løsning af mikrofon- og lydkonflikter til Heidi på Windows](https://support.heidihealth.com/da/articles/10247745-losning-af-mikrofon-og-lydkonflikter-til-heidi-pa-windows.md): Afhjælp problemer, der opstår, når Heidi ikke kan få adgang til din mikrofon, kun relevant for Windows-brugere. - [Fejlfinding: Norton blokerer Heidi-download](https://support.heidihealth.com/da/articles/10396763-fejlfinding-norton-blokerer-heidi-download.md): Hjælp til antivirus blokerer downloadet af desktop - [Fejlfinding af mikrofon- og lydproblemer i Heidi](https://support.heidihealth.com/da/articles/11016383-fejlfinding-af-mikrofon-og-lydproblemer-i-heidi.md): Aktivér mikrofonilladelser, vælg det rigtige input, bekræft, at dit mikrofon er aktivt, og forbedre lydkvaliteten på tværs af alle enheder og browsere. - [Fejlfinding af transskriberingsgenerering og outputproblemer](https://support.heidihealth.com/da/articles/10819594-fejlfinding-af-transskriberingsgenerering-og-outputproblemer.md): Start her, hvis din transskribering ser ufuldstændig ud, er unøjagtig eller helt mangler. - [Fejlfinding af problemer med notatoutput](https://support.heidihealth.com/da/articles/11016623-fejlfinding-af-problemer-med-notatoutput.md): Følg disse trin for at løse manglende, ufuldstændige eller unøjagtige notater fra din session. - [Fejlfinding: Modtager ikke MFA-koder \(SMS eller e-mail\)](https://support.heidihealth.com/da/articles/11967179-fejlfinding-modtager-ikke-mfa-koder-sms-eller-e-mail.md): Brugere, der i øjeblikket ikke kan logge ind, fordi deres MFA-kode ikke ankommer. - [Sådan rydder du dit browserens cache](https://support.heidihealth.com/da/articles/12296451-sadan-rydder-du-dit-browserens-cache.md): Ryd dit cache på tværs af forskellige browsere, som omfatter Firefox, Google Chrome og Microsoft Edge. - [Hvordan kan jeg foretage fejlfinding af Heidi Health iPad-appen, der hænger på velkomst- eller opdateringsskærmen?](https://support.heidihealth.com/da/articles/12687551-hvordan-kan-jeg-foretage-fejlfinding-af-heidi-health-ipad-appen-der-haenger-pa-velkomst-eller-opdateringsskaermen.md) - [Hvordan fejlfinder jeg Heidi Health-appen, der fryser på skærmen "Velkommen til en ny æra af Heidi"?](https://support.heidihealth.com/da/articles/12687558-hvordan-fejlfinder-jeg-heidi-health-appen-der-fryser-pa-skaermen-velkommen-til-en-ny-aera-af-heidi.md) - [Hvorfor kan Heidi Health ikke optage mikrofonauten, og hvordan løser jeg det?](https://support.heidihealth.com/da/articles/13925343-hvorfor-kan-heidi-health-ikke-optage-mikrofonauten-og-hvordan-loser-jeg-det.md) ### Teams og organisationer - [Heidi Teams](https://support.heidihealth.com/da/articles/9560724-heidi-teams.md): Alt det, du behøver at vide om Heidi Teams - [Administration af skabeloner i dit team](https://support.heidihealth.com/da/articles/9587992-administration-af-skabeloner-i-dit-team.md): Denne artikel beskriver, hvordan administratorer og Skabelonmanagere kan oprette, redigere, kontrollere synlighed af, slette og duplikere skabeloner på tværs af teamet. - [Brugerroller](https://support.heidihealth.com/da/articles/10382257-brugerroller.md): Heidi bruger rollebaseret adgangsstyring til at administrere, hvad hvert teammedlem kan se og gøre. Denne artikel dækker de tilgængelige roller, deres tilladelser og hvordan man tildeler dem. - [Del en session inden for din organisation](https://support.heidihealth.com/da/articles/14883844-del-en-session-inden-for-din-organisation.md): Direkte sessionsdeling giver dig mulighed for at give specifikke teammedlemmer adgang til individuelle sessioner med kontrol over, hvad de kan gøre. - [Log din organisations medlemmer ud eksternt](https://support.heidihealth.com/da/articles/15528181-log-din-organisations-medlemmer-ud-eksternt.md): Log medlemmer af din organisation ud på tværs af alle deres enheder, uden at have fysisk adgang til enheden. ### Integrationer - [Heidi-integrationer – Oversigt](https://support.heidihealth.com/da/articles/14075160-heidi-integrationer-oversigt.md): Alt det, du behøver at vide om Heidi-integrationer - [Sending af dit notat til en elektronisk lægejournal](https://support.heidihealth.com/da/articles/10514525-sending-af-dit-notat-til-en-elektronisk-laegejournal.md) - [Skub sessionsnotater til din EPJ på mobil](https://support.heidihealth.com/da/articles/15371497-skub-sessionsnotater-til-din-epj-pa-mobil.md): Denne artikel beskriver, hvordan du skubber notater til din EPJ fra Heidis mobilapp, hvilke integrationer der understøttes, og de nuværende begrænsninger. - [Athena](https://support.heidihealth.com/da/articles/10352786-athena.md): En detaljeret vejledning til at komme i gang med din Athena-integration. - [Best Practice](https://support.heidihealth.com/da/articles/9382109-best-practice.md): En detaljeret vejledning til at komme i gang med din Best Practice-integration til Heidi Scribe. - [Cliniko](https://support.heidihealth.com/da/articles/9576012-cliniko.md): En detaljeret vejledning til at komme i gang med din Cliniko-integration — til både Heidi Scribe og Heidi Comms. - [Medical Director - Log ind / Tilmeld dig](https://support.heidihealth.com/da/articles/9928949-medical-director-log-ind-tilmeld-dig.md): Medical Director - sådan logger du ind / tilmelder dig Heidi og opgraderer dit abonnement - [Nookal](https://support.heidihealth.com/da/articles/11745292-nookal.md): Heidi integreres problemfrit med Nookal, så du kan skubbe AI-genererede kliniske notater direkte ind i klientens fil med ét klik. - [Gentu](https://support.heidihealth.com/da/articles/11827255-gentu.md): Heidi integreres problemfrit med Gentu, hvilket giver dig mulighed for at sende AI-genererede kliniske notater og breve til patientens journal med et enkelt klik. - [Heidi Widget - Log ind / Tilmeld dig og opgrader abonnementsvejledning](https://support.heidihealth.com/da/articles/9914512-heidi-widget-log-ind-tilmeld-dig-og-opgrader-abonnementsvejledning.md): Denne side indeholder en vejledning til, hvordan du logger ind eller tilmelder dig Heidi via det integrerede Widget. - [CareStack](https://support.heidihealth.com/da/articles/11882349-carestack.md): Heidi integreres med CareStack for at generere kliniske notater i realtid ved hjælp af AI direkte fra dine konsultationer. - [Halaxy](https://support.heidihealth.com/da/articles/10094086-halaxy.md): Detaljeret vejledning til at komme i gang med din Halaxy-integration. - [MediOffice](https://support.heidihealth.com/da/articles/11881635-medioffice.md): Optag konsultationer og generer AI-notater direkte inden for MediOffice-besøg. - [MediRecords](https://support.heidihealth.com/da/articles/10101429-medirecords.md): Denne artikel guider dig igennem brugen af Heidi-widget i MediRecords til effektiv og integreret dokumentation og konsultationer. - [Zedmed](https://support.heidihealth.com/da/articles/11881775-zedmed.md): Optag konsultationer og generer AI-notater direkte inden for Zedmed-besøg. - [Installation af Vim til Heidi-eCW-integration: For organisationsadministratorer](https://support.heidihealth.com/da/articles/12819017-installation-af-vim-til-heidi-ecw-integration-for-organisationsadministratorer.md): Denne vejledning giver instruktioner til eClinicalWorks-organisationsadministratorer for at udrulte Vim i deres organisation for adgang til Heidi-integrationen. - [Brug af Heidi i eClinicalWorks via Vim](https://support.heidihealth.com/da/articles/12855448-brug-af-heidi-i-eclinicalworks-via-vim.md): Denne vejledning instruerer dig i, hvordan du konfigurerer Heidi—eClinicalWorks-integreringen og bruger Heidis AI-drevet dokumentation i eClinicalWorks. - [Sådan installeres Vim til Heidi-eCW-integration: For individuelle brugere](https://support.heidihealth.com/da/articles/12855515-sadan-installeres-vim-til-heidi-ecw-integration-for-individuelle-brugere.md): For solo-praktikere: Denne vejledning er til individuelle klinikere, der gerne vil bruge Heidi-integrationen direkte i eClinicalWorks. Du opretter din egen Vim-konto for at få adgang til integratio... - [Tilføjelse af Heidi til eCW via Vim: For eksisterende Vim-brugere](https://support.heidihealth.com/da/articles/12858875-tilfojelse-af-heidi-til-ecw-via-vim-for-eksisterende-vim-brugere.md): For organisationer, der allerede bruger Vim: Denne vejledning viser praksis-administratorer og slutbrugere, hvordan du tilføjer Heidi til dit eksisterende Vim Connect-setup, så dit team kan få adga... - [Biocanic](https://support.heidihealth.com/da/articles/13222743-biocanic.md): Heidi-integrationen til Biocanic giver dig mulighed for at generere strukturerede, AI-drevne kliniske notater under dine klientsessioner direkte fra Biocanic-platformen. - [Genie](https://support.heidihealth.com/da/articles/13433628-genie.md): Opret problemfrit højkvalitetnotater og breve i Heidi Desktop App og send til Genie med et enkelt klik. - [Veradigm og Heidi integration](https://support.heidihealth.com/da/articles/13521195-veradigm-og-heidi-integration.md): Synkroniser kliniske notater fra Heidi direkte ind i Veradigm-møder - [Accuro-integration](https://support.heidihealth.com/da/articles/15583675-accuro-integration.md): Hvordan integrerer Heidi Health med Accuro elektronisk lægejournal, og hvad er kravene og trinene for adgang? ### Heidi Evidence - [Kom godt i gang med Heidi Evidence](https://support.heidihealth.com/da/articles/13191359-kom-godt-i-gang-med-heidi-evidence.md): Få uafhængige, ubegrænsede kliniske svar i Heidi. - [Heidi Evidence: UK and EU](https://support.heidihealth.com/da/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. Der er dog vigtige forskelle sammenlignet med andre regioner. These restrictions apply to all UK and EU accounts, regardless of p... - [Administrering af dit Evidence Library og kildekontrol](https://support.heidihealth.com/da/articles/15595402-administrering-af-dit-evidence-library-og-kildekontrol.md): Upload dokumenter, opbyg samlinger og vælg de pålidelige kilder, Heidi Evidence søger i. For individuelle behandlere og Practice-administratorer. ## Nederlands ### Aan de slag met Heidi - [Aan de slag met Heidi](https://support.heidihealth.com/nl/articles/8906419-aan-de-slag-met-heidi.md): Alles wat u moet weten om aan de slag te gaan met Heidi! - [Hoe gebruik ik Heidi?](https://support.heidihealth.com/nl/articles/9392602-hoe-gebruik-ik-heidi.md): Enkele basisgegevens over hoe u Heidi gebruikt en een korte introductie tot de tools. - [Hoe u Heidi in uw praktijk implementeert](https://support.heidihealth.com/nl/articles/8885096-hoe-u-heidi-in-uw-praktijk-implementeert.md): Enkele zaken om aan de slag te gaan als u overweegt Heidi in uw praktijk te gebruiken. - [In welke gezondheidszorginstellingen kan Heidi worden gebruikt?](https://support.heidihealth.com/nl/articles/8974442-in-welke-gezondheidszorginstellingen-kan-heidi-worden-gebruikt.md): Ontdek of Heidi geschikt is voor uw gezondheidszorgomgeving en specialisme. - [Gebruik Heidi overal](https://support.heidihealth.com/nl/articles/10078486-gebruik-heidi-overal.md): Aan de slag met de apps van Heidi: desktop en mobiel. - [Desktop-toepassing](https://support.heidihealth.com/nl/articles/10060391-desktop-toepassing.md): De Heidi Desktop-app is ontworpen om naadloos te integreren met telegezondheidszorg en andere online communicatieservices, zodat u koptelefoons kunt gebruiken - [Heidi-app](https://support.heidihealth.com/nl/articles/9908824-heidi-app.md): Leg sessies vast, genereer notities en toegang uw klinische documentatie onderweg met onze iOS- en Android-apps: ontworpen om samen te werken met Heidi op desktop of web. - [Heidi Chrome-extensie](https://support.heidihealth.com/nl/articles/10053308-heidi-chrome-extensie.md): Alles wat u moet weten over de Heidi Chrome-extensie - [Hoe kan ik feedback geven?](https://support.heidihealth.com/nl/articles/8984257-hoe-kan-ik-feedback-geven.md): We waarderen uw feedback echt en streven altijd naar verbetering! - [Doorverwijzingsprogramma](https://support.heidihealth.com/nl/articles/8849714-doorverwijzingsprogramma.md): Genereer en deel uw unieke 'Verwijzingslink' om collega's en peers uit te nodigen voor de Heidi-app en wees beloond. - [Heidi Clinician voor starters](https://support.heidihealth.com/nl/articles/10575365-heidi-clinician-voor-starters.md): Hoe je Heidi Clinician voor een jaar krijgt, voor studenten, arts-assistenten en basisartsen - [Wat is Heidi?](https://support.heidihealth.com/nl/articles/8885059-wat-is-heidi.md): De basis - als u hulp nodig hebt bij het kiezen, of om een collega of manager te overtuigen. - [Heidi-rebranding: Bijgewerkt uiterlijk, workflows ongewijzigd](https://support.heidihealth.com/nl/articles/12440730-heidi-rebranding-bijgewerkt-uiterlijk-workflows-ongewijzigd.md) - [Heidi op meerdere apparaten gebruiken](https://support.heidihealth.com/nl/articles/13679763-heidi-op-meerdere-apparaten-gebruiken.md): Een sessie op meerdere apparaten voortzetten. ### Heidi-handleidingen - [Ontmoet Heidi: Jouw AI Care Partner](https://support.heidihealth.com/nl/articles/14648376-ontmoet-heidi-jouw-ai-care-partner.md): Een welkom van het Heidi-team — video-introductie van Tom, Simon en Hannah. - [Uw Heidi-account instellen](https://support.heidihealth.com/nl/articles/14648388-uw-heidi-account-instellen.md): Stapsgewijze accountinstelling voor individuele gebruikers en beheerders. - [Uw werkstroom opbouwen](https://support.heidihealth.com/nl/articles/14648403-uw-werkstroom-opbouwen.md): Waar Heidi moet worden gebruikt en hoe u de juiste modus voor uw practice kiest. - [Hoe Heidi uw gegevens beschermt](https://support.heidihealth.com/nl/articles/14648423-hoe-heidi-uw-gegevens-beschermt.md): Een overzicht van de gegevensbeveiliging, naleving en juridische waarborgen van Heidi. - [Aan de slag met Heidi](https://support.heidihealth.com/nl/articles/14648425-aan-de-slag-met-heidi.md): Platform-introductie met Evidence, Tasks, Templates, Settings, Memory en meer. - [Aan de slag met Heidi voor Enterprise](https://support.heidihealth.com/nl/articles/14648430-aan-de-slag-met-heidi-voor-enterprise.md): Implementatieoverzicht, globale admin-instellingen, SSO/MFA, gebruikersbeheer en naleving. - [Maak Heidi op je manier klinken](https://support.heidihealth.com/nl/articles/14648434-maak-heidi-op-je-manier-klinken.md): Pas Heidi's uitvoer aan uw klinische stem en stijl aan. - [Voltooi uw eerste sessie](https://support.heidihealth.com/nl/articles/14648439-voltooi-uw-eerste-sessie.md): Een begeleide rondleiding door uw allereerste Heidi-sessie, van begin tot eind. - [Sjablonen 101: De basis](https://support.heidihealth.com/nl/articles/14648446-sjablonen-101-de-basis.md): Alles wat je moet weten om Heidi-sjablonen effectief te gaan gebruiken. - [Sjablonen 102: verder gaan met sjablonen](https://support.heidihealth.com/nl/articles/14648449-sjablonen-102-verder-gaan-met-sjablonen.md): Geavanceerde technieken, plus koppelingen naar het sjabloonoverzicht en de sjabloonacademie. - [Uw team inschakelen met Heidi for Enterprise](https://support.heidihealth.com/nl/articles/14648454-uw-team-inschakelen-met-heidi-for-enterprise.md): Enterprise-specifieke onboarding- en team-enablement-richtlijnen. - [Admins: Beheer uw team](https://support.heidihealth.com/nl/articles/14648633-admins-beheer-uw-team.md): Tools en instellingen voor het beheren van uw team in Heidi. - [Admins: Organisatie-instellingen en provisioning](https://support.heidihealth.com/nl/articles/14648705-admins-organisatie-instellingen-en-provisioning.md): Hoe u accounts kunt inrichten en licenties voor uw organisatie kunt beheren. - [Uitpakken en kennismaken met uw Remote](https://support.heidihealth.com/nl/articles/15282420-uitpakken-en-kennismaken-met-uw-remote.md): Maak kennis met de Heidi Remote: wat er in de doos zit en de twee knoppen die u elke sessie gebruikt. - [Instellen, verbinden en uw eerste sessie starten](https://support.heidihealth.com/nl/articles/15282523-instellen-verbinden-en-uw-eerste-sessie-starten.md): Hoe u Heidi Remote koppelt aan uw app, een testsessie uitvoert en begrijpt hoe uw transcripties worden gesynchroniseerd. - [Bluetooth-bereik en manieren om te dragen](https://support.heidihealth.com/nl/articles/15282628-bluetooth-bereik-en-manieren-om-te-dragen.md): Plaatsing bepaalt de audiokwaliteit, en audiokwaliteit bepaalt uw notities. Deze handleiding behandelt slimme positionering en hoe Bluetooth-bereik uw sessies beïnvloedt. - [Probleemoplossing voor Remote-sessies](https://support.heidihealth.com/nl/articles/15283168-probleemoplossing-voor-remote-sessies.md): Hoe u een ontbrekende of niet-gesynchroniseerde sessie kunt oplossen en wat u kunt doen als het probleem aanhoudt. - [Query met Evidence](https://support.heidihealth.com/nl/articles/14648712-query-met-evidence.md): Aan de slag met de Evidence-functie van Heidi. - [Meer uit Heidi halen](https://support.heidihealth.com/nl/articles/14648718-meer-uit-heidi-halen.md): Geavanceerde tips: context, personalisatie, patiëntprofielen, codes en taalinstellingen. - [Verbind Heidi met uw systemen](https://support.heidihealth.com/nl/articles/14648724-verbind-heidi-met-uw-systemen.md): Een gids voor het integreren van Heidi met uw bestaande klinische systemen. - [Belangrijkste tips voor probleemoplossing](https://support.heidihealth.com/nl/articles/14648735-belangrijkste-tips-voor-probleemoplossing.md): Oplossingen voor de meest voorkomende Heidi-problemen en vragen. ### Heidi's Functies - [Heidi's functieverkennis](https://support.heidihealth.com/nl/articles/8840280-heidi-s-functieverkennis.md): Een overzicht van Heidi's functies. - [Wat is Vraag het Heidi?](https://support.heidihealth.com/nl/articles/8974408-wat-is-vraag-het-heidi.md): Uw AI-partner voor betrouwbare klinische ondersteuning, administratieve taken en documentatie. - [Wat is "Context"?](https://support.heidihealth.com/nl/articles/8974419-wat-is-context.md): Hoe u het meeste uit de "Context"-functie van Heidi haalt. - [Wat zijn de verschillende notitiesjablonen?](https://support.heidihealth.com/nl/articles/8984082-wat-zijn-de-verschillende-notitiesjablonen.md) - [Wat betekenen de verschillende stemstijlen?](https://support.heidihealth.com/nl/articles/8984114-wat-betekenen-de-verschillende-stemstijlen.md): Begrijp het verschil tussen elk van de Voice Styles die beschikbaar zijn in Heidi. - [Aan de slag met sjablonen](https://support.heidihealth.com/nl/articles/8974437-aan-de-slag-met-sjablonen.md): Alles wat je moet weten over sjablonen in Heidi: wat ze zijn, hoe je ze in een sessie gebruikt, hoe je ze maakt en bewerkt, en hoe je je instellingen beheert. - [Wat is HOPC?](https://support.heidihealth.com/nl/articles/8984149-wat-is-hopc.md) - [Wat is SOAP?](https://support.heidihealth.com/nl/articles/8984151-wat-is-soap.md) - [Dicteren in Heidi: welke gebruikt u?](https://support.heidihealth.com/nl/articles/8974388-dicteren-in-heidi-welke-gebruikt-u.md): Uitgebreid overzicht van onze dicteerfuncties. - [Wat is Default Scribe? Voorheen Brain](https://support.heidihealth.com/nl/articles/10454775-wat-is-default-scribe-voorheen-brain.md): Brain verwijst naar een oude functie die wordt uitgeschakeld. Voor vermelding van de brain-functie gebruiken we nu "Default Scribe" - [Heidi Labs](https://support.heidihealth.com/nl/articles/9913259-heidi-labs.md): Heidi Labs is onze experimentele functieset waarin we spannende, nieuwe functies introduceren voor vroegtijdige feedback van onze gebruikers. - [Snelkoppelingen](https://support.heidihealth.com/nl/articles/9890245-snelkoppelingen.md) - [Geheugen](https://support.heidihealth.com/nl/articles/9913729-geheugen.md): Geheugen is een functie waarmee u persoonlijke feedback aan de AI kunt geven over hoe u uw notities gegenereerd wilt hebben. - [Rijke tekstopmaak - Vetgedrukt en cursief](https://support.heidihealth.com/nl/articles/9890499-rijke-tekstopmaak-vetgedrukt-en-cursief.md): Zet uw notities waar u wilt in vetgedrukt en cursief - [Aan de slag met Sjablooncommunity](https://support.heidihealth.com/nl/articles/9747185-aan-de-slag-met-sjablooncommunity.md): Gedetailleerd overzicht van Heidi's Sjablooncommunity. - [Uw patiëntsessies beheren](https://support.heidihealth.com/nl/articles/10122397-uw-patientsessies-beheren.md): Een functie voor het beheren van patiënten, het koppelen van sessies en het stellen van clinici in staat om patiëntinformatie naadloos te maken, bij te werken en in te delen - [Codering](https://support.heidihealth.com/nl/articles/10383059-codering.md): Nauwkeurige en betrouwbare klinische coderingen naast uw notities. - [Schrijven en Stem](https://support.heidihealth.com/nl/articles/11016947-schrijven-en-stem.md) - [Medische codering](https://support.heidihealth.com/nl/articles/11142087-medische-codering.md): Alles wat u moet weten over medische codering in Heidi - [Dicteren](https://support.heidihealth.com/nl/articles/11129458-dicteren.md): Gebruik je stijl om tekst te schrijven en te bewerken in Heidi, en daarbuiten. Houd een sneltoets ingedrukt om te dicteren, of gebruik het microfoonpictogram als je de voorkeur geeft aan handmatig ... - [Heidi-taken](https://support.heidihealth.com/nl/articles/11519782-heidi-taken.md): Leg follow-up acties rechtstreeks vast vanuit uw notities, beheer ze terwijl u werkt en houd alles bij in één overzichtelijke lijst. - [Formulieren](https://support.heidihealth.com/nl/articles/11668834-formulieren.md): Maak invulbare PDF-formuliersjablonen in Heidi, sla ze op en vul ze automatisch in enkele seconden in met behulp van uw sessieinformatie. - [Personalisatie](https://support.heidihealth.com/nl/articles/11989443-personalisatie.md): Heidi past zich over tijd aan uw persoonlijke stijl aan en past automatisch uw voorkeurtermijnologie en opmaak toe op al uw toekomstige notities. - [Heidi Verify](https://support.heidihealth.com/nl/articles/14698472-heidi-verify.md) - [Picture-in-Picture](https://support.heidihealth.com/nl/articles/14836214-picture-in-picture.md): Controleer in één oogopslag of Heidi transcribeert wanneer je overschakelt naar andere apps, met behulp van Picture-in-Picture. - [Einde van gratis Evidence-toegang: uw vragen beantwoord](https://support.heidihealth.com/nl/articles/15199801-einde-van-gratis-evidence-toegang-uw-vragen-beantwoord.md): Wat er verandert wanneer uw gratis Evidence-toegang van 90 dagen eindigt, wat u behoudt en hoe u kunt upgraden als u premium Evidence-functies wilt behouden. ### Heidi Health's Sjabloonacademie - [Sjablonen maken in Heidi: een basisgids](https://support.heidihealth.com/nl/articles/9803972-sjablonen-maken-in-heidi-een-basisgids.md): Begin met de basisbeginselen van het maken van sjablonen in Heidi. - [Uw Heidi-sjablonen verbeteren: een handleiding voor gevorderden](https://support.heidihealth.com/nl/articles/9817515-uw-heidi-sjablonen-verbeteren-een-handleiding-voor-gevorderden.md): Verfijn uw sjablonen verder, zodra u de basisprincipes onder de knie hebt. - [Beheers uw Heidi-sjablonen: een geavanceerde gids](https://support.heidihealth.com/nl/articles/9817523-beheers-uw-heidi-sjablonen-een-geavanceerde-gids.md): Voor professionals die dynamische, intelligente sjablonen willen die zich aanpassen aan verschillende klinische scenario's. - [Sjablonen maken en bewerken](https://support.heidihealth.com/nl/articles/13123938-sjablonen-maken-en-bewerken.md): Volledige gids voor het maken en bewerken van sjablonen met behulp van de nieuwe sjabloonbewerkingservaring in Heidi. ### Heidi Remote - [Aan de slag met Heidi Remote](https://support.heidihealth.com/nl/articles/14130260-aan-de-slag-met-heidi-remote.md): Leer hoe u uw Heidi Remote instelt en voorbereidt voor uw eerste sessie. - [Heidi Remote gebruiken: transcriberen, synchroniseren en opnieuw toewijzen](https://support.heidihealth.com/nl/articles/14130337-heidi-remote-gebruiken-transcriberen-synchroniseren-en-opnieuw-toewijzen.md): Lees hoe u sessies kunt transcriberen, de LED-indicatorlampjes begrijpt, sessies met de Heidi-app synchroniseert, uw Remote oplaadt en schoon houdt. - [Heidi Remote: verzending, terugbetalingen en garantie](https://support.heidihealth.com/nl/articles/14130352-heidi-remote-verzending-terugbetalingen-en-garantie.md): Begrijp wat u kunt verwachten wanneer uw bestelling onderweg is, hoe u een terugbetaling kunt aanvragen en wat onder de garantie valt. - [Heidi Remote Probleemoplossingshandleiding](https://support.heidihealth.com/nl/articles/15199028-heidi-remote-probleemoplossingshandleiding.md): Dit artikel bevat veelgestelde vragen en stappen voor probleemoplossing voor uw Remote. ### Naleving, Gegevens & Privacy - [Gegevens & Veiligheid bij Heidi Health](https://support.heidihealth.com/nl/articles/8885107-gegevens-veiligheid-bij-heidi-health.md) - [Is Heidi compliant met regelgeving op het gebied van privacybescherming in de gezondheidszorg?](https://support.heidihealth.com/nl/articles/8885110-is-heidi-compliant-met-regelgeving-op-het-gebied-van-privacybescherming-in-de-gezondheidszorg.md) - [Patiënttoestemming inhalen](https://support.heidihealth.com/nl/articles/8973150-patienttoestemming-inhalen.md): Moet ik toestemming van mijn patiënten krijgen om Heidi met hen te gebruiken? - [Is Heidi goedgekeurd door Medical Defence Organisations?](https://support.heidihealth.com/nl/articles/9067976-is-heidi-goedgekeurd-door-medical-defence-organisations.md) - [Heidi gebruiken volgens NHS-richtlijnen](https://support.heidihealth.com/nl/articles/11998932-heidi-gebruiken-volgens-nhs-richtlijnen.md): Een gids over hoe je sjablonen en AI-prompts veilig structureert. - [Canadese toewijding aan privacy en veiligheid](https://support.heidihealth.com/nl/articles/12310195-canadese-toewijding-aan-privacy-en-veiligheid.md) - [Een klacht over een medisch hulpmiddel of mogelijk ernstig voorval melden](https://support.heidihealth.com/nl/articles/13035721-een-klacht-over-een-medisch-hulpmiddel-of-mogelijk-ernstig-voorval-melden.md) ### Abonnementen, prijzen & facturering - [Welk Heidi-plan is het juiste voor u?](https://support.heidihealth.com/nl/articles/8885129-welk-heidi-plan-is-het-juiste-voor-u.md): Een overzicht van Heidi's abonnementplannen en wat inbegrepen is op elk niveau. - [Heidi's tariefplannen, kosten en functies](https://support.heidihealth.com/nl/articles/8885030-heidi-s-tariefplannen-kosten-en-functies.md): Ontdek wat het juiste is voor u in de Free, betaalde en teamabonnementen van Heidi. - [💳 Wat is het verschil tussen Basic en Priority Processing?](https://support.heidihealth.com/nl/articles/8885153-wat-is-het-verschil-tussen-basic-en-priority-processing.md) - [Uw Heidi-abonnement wijzigen](https://support.heidihealth.com/nl/articles/10997994-uw-heidi-abonnement-wijzigen.md): Uw Heidi Health-abonnement wijzigen - [Heidi-planwijzigingen: Namen, functies en veelgestelde vragen](https://support.heidihealth.com/nl/articles/13921980-heidi-planwijzigingen-namen-functies-en-veelgestelde-vragen.md): De abonnementstiers van Heidi begrijpen na de update in februari 2026 ### Heidi gebruiken voor uw consulten - [Uw sessies ophalen en verwijderen](https://support.heidihealth.com/nl/articles/8885146-uw-sessies-ophalen-en-verwijderen.md): Dit artikel legt uit hoe u consultatienotities kunt vinden en ophalen en hoe u sessies kunt verwijderen. - [Een inleiding tot klinische sessies](https://support.heidihealth.com/nl/articles/8987709-een-inleiding-tot-klinische-sessies.md) - [E-mailen en versturen van notities](https://support.heidihealth.com/nl/articles/8984219-e-mailen-en-versturen-van-notities.md) - [Heidi gebruiken in telegezondheidszorg](https://support.heidihealth.com/nl/articles/9765598-heidi-gebruiken-in-telegezondheidszorg.md): Volg deze richtlijnen om uw telegezondheidszorgervaringen met Heidi te maximaliseren: - [Een pre-sessie notitie maken](https://support.heidihealth.com/nl/articles/13088525-een-pre-sessie-notitie-maken.md): Volledige gids voor het maken van een notitie vanuit context op elk moment en het naadloos doorgaan met documentatie door transcriptie in dezelfde sessie toe te voegen. - [Patiënten](https://support.heidihealth.com/nl/articles/15467820-patienten.md): Dit artikel behandelt alles over de patiëntfunctie: de patiëntensidebar, wat er in een patiënt wordt opgeslagen, documenten op patiëntniveau, automatische extractie, sessiekoppeling en gegevensbehoud. ### Accountinstellingen - [Hoe stel ik mijn wachtwoord opnieuw in?](https://support.heidihealth.com/nl/articles/8906355-hoe-stel-ik-mijn-wachtwoord-opnieuw-in.md) - [Hoe kan ik mijn persoonlijke informatie in mijn account bijwerken?](https://support.heidihealth.com/nl/articles/8906346-hoe-kan-ik-mijn-persoonlijke-informatie-in-mijn-account-bijwerken.md) - [Multi-Factor Authentication \(MFA\) in Heidi](https://support.heidihealth.com/nl/articles/10763751-multi-factor-authentication-mfa-in-heidi.md): MFA instellen, problemen oplossen en uitschakelen - [Afmelden op alle apparaten](https://support.heidihealth.com/nl/articles/15500697-afmelden-op-alle-apparaten.md): Leer hoe u zich afmeldt bij uw Heidi-account op alle actiev - [Apple Social-Sign-In Update \(juli-aug 2026\)](https://support.heidihealth.com/nl/articles/15724473-apple-social-sign-in-update-juli-aug-2026.md): Apple Social-Sign-In-accounts krijgen gedurende de maanden juli en augustus een bijgewerkte inlogervaring. ### Probleemoplossing - [⚠️ Aanmeldprobleem en IT-firewall](https://support.heidihealth.com/nl/articles/8987799-aanmeldprobleem-en-it-firewall.md): Los connectiviteitsproblemen op die door firewalls worden veroorzaakt, los aanmeldfouten op of vind de juiste domeinen om op de whitelist te zetten voor het gebruik van Heidi. - [Hoe samengevoegde patiëntsessies in Heidi scheiden](https://support.heidihealth.com/nl/articles/10089949-hoe-samengevoegde-patientsessies-in-heidi-scheiden.md): Probleemoplossing voor wanneer u 2 \(of meer\) patiëntbezoeken door elkaar in één sessie hebt - [Microfooon- en audiocconflicten voor Heidi op Windows oplossen](https://support.heidihealth.com/nl/articles/10247745-microfooon-en-audiocconflicten-voor-heidi-op-windows-oplossen.md): Los problemen op die ontstaan wanneer Heidi geen toegang tot uw microfoon kan krijgen. Dit is alleen relevant voor Windows-gebruikers. - [Probleemoplossing Norton blokkeert Heidi-download](https://support.heidihealth.com/nl/articles/10396763-probleemoplossing-norton-blokkeert-heidi-download.md): Hulp bij antivirus dat het downloaden van de desktop blokkeert - [Microfoon- en audioproblemen in Heidi oplossen](https://support.heidihealth.com/nl/articles/11016383-microfoon-en-audioproblemen-in-heidi-oplossen.md): Schakel microfoonmachtigingen in, selecteer de juiste invoer, bevestig dat uw microfoon actief is, en verbeter de geluidskwaliteit op alle apparaten en browsers. - [⚠️ Problemen met transcriptgeneratie en -uitvoer oplossen](https://support.heidihealth.com/nl/articles/10819594-problemen-met-transcriptgeneratie-en-uitvoer-oplossen.md): Begin hier als uw transcript onvolledig of onnauwkeurig lijkt, of als het geheel ontbreekt. - [Problemen met notitie-uitvoer oplossen](https://support.heidihealth.com/nl/articles/11016623-problemen-met-notitie-uitvoer-oplossen.md): Volg deze stappen om ontbrekende, onvolledig of onjuiste notities uit uw sessie op te lossen. - [Probleemoplossing: MFA-coderingen niet ontvangen \(SMS of e-mail\)](https://support.heidihealth.com/nl/articles/11967179-probleemoplossing-mfa-coderingen-niet-ontvangen-sms-of-e-mail.md): Gebruikers die zich momenteel niet kunnen aanmelden omdat hun MFA-codering niet aankomt. - [Uw browsercache verwijderen](https://support.heidihealth.com/nl/articles/12296451-uw-browsercache-verwijderen.md): Het verwijderen van uw cache op verschillende browsers, inclusief Firefox, Google Chrome en Microsoft Edge. - [Hoe kan ik problemen met de Heidi Health iPad-app oplossen die vastgelopen is op het welkoms- of updatescherm?](https://support.heidihealth.com/nl/articles/12687551-hoe-kan-ik-problemen-met-de-heidi-health-ipad-app-oplossen-die-vastgelopen-is-op-het-welkoms-of-updatescherm.md) - [Hoe kan ik het vastlopen van de Heidi Health-app op het scherm "Welkom bij een nieuw tijdperk van Heidi" oplossen?](https://support.heidihealth.com/nl/articles/12687558-hoe-kan-ik-het-vastlopen-van-de-heidi-health-app-op-het-scherm-welkom-bij-een-nieuw-tijdperk-van-heidi-oplossen.md) - [Waarom kan Heidi Health mogelijk geen audio van de microfoon vastleggen, en hoe kan ik dit oplossen?](https://support.heidihealth.com/nl/articles/13925343-waarom-kan-heidi-health-mogelijk-geen-audio-van-de-microfoon-vastleggen-en-hoe-kan-ik-dit-oplossen.md) ### Teams en Organisaties - [Heidi Teams](https://support.heidihealth.com/nl/articles/9560724-heidi-teams.md): Alles wat u moet weten over Heidi Teams - [Sjablonen in uw team beheren](https://support.heidihealth.com/nl/articles/9587992-sjablonen-in-uw-team-beheren.md): Dit artikel behandelt hoe beheerders en Sjabloonbeheerders sjablonen in het team kunnen maken, bewerken, de zichtbaarheid kunnen beheren, verwijderen en dupliceren. - [Gebruikersrollen](https://support.heidihealth.com/nl/articles/10382257-gebruikersrollen.md): Heidi gebruikt op rollen gebaseerde toegangscontrole om te beheren wat elk teamlid kan zien en doen. Dit artikel behandelt de beschikbare rollen, hun rechten en hoe u deze kunt toewijzen. - [Een sessie delen binnen uw organisatie](https://support.heidihealth.com/nl/articles/14883844-een-sessie-delen-binnen-uw-organisatie.md): Met directe sessiedeling kunt u specifieke teamleden toegang geven tot individuele sessies, met controle over wat ze kunnen doen. - [Log de leden van uw organisatie op afstand uit](https://support.heidihealth.com/nl/articles/15528181-log-de-leden-van-uw-organisatie-op-afstand-uit.md): Meld leden van uw organisatie af op al hun apparaten, zonder fysieke toegang tot het apparaat nodig te hebben. ### Integraties - [Heidi-integratiesoverzicht](https://support.heidihealth.com/nl/articles/14075160-heidi-integratiesoverzicht.md): Alles wat u moet weten over Heidi-integraties - [Uw notitie naar een EMD verzenden](https://support.heidihealth.com/nl/articles/10514525-uw-notitie-naar-een-emd-verzenden.md) - [Sessienotities naar je EPD pushen op mobiel](https://support.heidihealth.com/nl/articles/15371497-sessienotities-naar-je-epd-pushen-op-mobiel.md): Dit artikel behandelt hoe je notities naar je EPD \(elektronisch patiëntendossier\) kunt pushen vanuit de Heidi Mobile-app, welke integraties worden ondersteund en de huidige beperkingen. - [Athena](https://support.heidihealth.com/nl/articles/10352786-athena.md): Een gedetailleerde uitleg over het aan de slag gaan met uw Athena-integratie. - [Best Practice](https://support.heidihealth.com/nl/articles/9382109-best-practice.md): Een gedetailleerde uitleg over het aan de slag gaan met uw Best Practice-integratie voor Heidi Scribe. - [Cliniko](https://support.heidihealth.com/nl/articles/9576012-cliniko.md): Een gedetailleerde uitleg over het aan de slag gaan met uw Cliniko-integratie — voor zowel Heidi Scribe als Heidi Comms. - [Medical Director - Inloggen / Aanmelden](https://support.heidihealth.com/nl/articles/9928949-medical-director-inloggen-aanmelden.md): Medical Director - hoe u zich aanmeldt bij Heidi en uw abonnement upgradet - [Nookal](https://support.heidihealth.com/nl/articles/11745292-nookal.md): Heidi is naadloos geïntegreerd met Nookal, waardoor u AI-gegenereerde klinische aantekeningen rechtstreeks met één klik in het bestand van uw cliënt kunt plaatsen. - [Gentu](https://support.heidihealth.com/nl/articles/11827255-gentu.md): Heidi integreert naadloos met Gentu, zodat u gegenereerde klinische aantekeningen en brieven met één klik in het patiëntendossier kunt pushen. - [Heidi Widget - Inloggen / Registreren en Upgrade-abonnement handleiding](https://support.heidihealth.com/nl/articles/9914512-heidi-widget-inloggen-registreren-en-upgrade-abonnement-handleiding.md): Deze pagina biedt een handleiding voor het inloggen of registreren bij Heidi via de geïntegreerde Widget. - [CareStack](https://support.heidihealth.com/nl/articles/11882349-carestack.md): Heidi integreert met CareStack om in realtime klinische aantekeningen te genereren met AI, rechtstreeks vanuit uw consultaties. - [Halaxy](https://support.heidihealth.com/nl/articles/10094086-halaxy.md): Een gedetailleerde uitleg over het aan de slag gaan met uw Halaxy-integratie. - [MediOffice](https://support.heidihealth.com/nl/articles/11881635-medioffice.md): Neem consultaties op en genereer AI-aantekeningen rechtstreeks in MediOffice-bezoeken. - [MediRecords](https://support.heidihealth.com/nl/articles/10101429-medirecords.md): Dit artikel begeleidt u bij het gebruik van de Heidi-widget in MediRecords voor efficiënte, geïntegreerde documentatie en consulten. - [Zedmed](https://support.heidihealth.com/nl/articles/11881775-zedmed.md): Neem raadplegingen op en genereer AI-aantekeningen rechtstreeks in Zedmed-bezoeken. - [Vim installeren voor Heidi-eCW-integratie: Voor organisatiebeheerders](https://support.heidihealth.com/nl/articles/12819017-vim-installeren-voor-heidi-ecw-integratie-voor-organisatiebeheerders.md): Deze handleiding biedt instructies voor beheerders van eClinicalWorks-organisaties voor de implementatie van Vim in hun organisatie voor toegang tot de Heidi-integratie. - [Heidi gebruiken binnen eClinicalWorks via Vim](https://support.heidihealth.com/nl/articles/12855448-heidi-gebruiken-binnen-eclinicalworks-via-vim.md): Deze handleiding geeft instructies voor het instellen van de Heidi—eClinicalWorks-integratie en hoe u Heidi's AI-aangedreven documentatie binnen eClinicalWorks gebruikt. - [Vim installeren voor Heidi-eCW-integratie: Voor individuele gebruikers](https://support.heidihealth.com/nl/articles/12855515-vim-installeren-voor-heidi-ecw-integratie-voor-individuele-gebruikers.md): Voor zelfstandige professionals: Deze handleiding is voor individuele clinici die de Heidi-integratie rechtstreeks in eClinicalWorks willen gebruiken. U stelt uw eigen Vim-account in om toegang te ... - [Heidi toevoegen aan eCW via Vim: voor bestaande Vim-gebruikers](https://support.heidihealth.com/nl/articles/12858875-heidi-toevoegen-aan-ecw-via-vim-voor-bestaande-vim-gebruikers.md): Voor organisaties die al Vim gebruiken: Deze handleiding laat Practice Admins en end users zien hoe u Heidi aan uw bestaande Vim Connect-setup toevoegt, zodat uw team er rechtstreeks in eClinicalWo... - [Biocanic](https://support.heidihealth.com/nl/articles/13222743-biocanic.md): De Heidi-integratie voor Biocanic stelt u in staat om gestructureerde, AI-ondersteunde klinische notities te genereren tijdens uw clientsessies, rechtstreeks binnen het Biocanic-platform. - [Genie](https://support.heidihealth.com/nl/articles/13433628-genie.md): Maak op naadloze wijze hoogwaardige aantekeningen en brieven in de Heidi Desktop-app en push deze met één klik naar Genie. - [Veradigm en Heidi-integratie](https://support.heidihealth.com/nl/articles/13521195-veradigm-en-heidi-integratie.md): Synchroniseer klinische aantekeningen van Heidi rechtstreeks in Veradigm encounters - [Accuro-integratie](https://support.heidihealth.com/nl/articles/15583675-accuro-integratie.md): Hoe integreert Heidi Health met Accuro EMD, en wat zijn de vereisten en stappen voor toegang? ### Heidi Evidence - [Aan de slag met Heidi Evidence](https://support.heidihealth.com/nl/articles/13191359-aan-de-slag-met-heidi-evidence.md): Onafhankelijke, onbeperkte klinische antwoorden in Heidi. - [Heidi Evidence: UK and EU](https://support.heidihealth.com/nl/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. Er zijn echter belangrijke verschillen in vergelijking met andere regio's. These restrictions apply to all UK and EU accounts, re... - [Je Evidence Library en Bronnenbeheer beheren](https://support.heidihealth.com/nl/articles/15595402-je-evidence-library-en-bronnenbeheer-beheren.md): Upload documenten, bouw collecties op en kies de vertrouwde bronnen die Heidi Evidence doorzoekt. Voor individuele behandelaars en praktijkbeheerders. ## English ### Getting started with Heidi - [Getting set up with Heidi](https://support.heidihealth.com/en/articles/8906419-getting-set-up-with-heidi.md): All you need to know to get started with Heidi! - [How do I use Heidi?](https://support.heidihealth.com/en/articles/9392602-how-do-i-use-heidi.md): Some of the basics of how to use Heidi in and a brief intro to the tools. - [How to implement Heidi in your practice](https://support.heidihealth.com/en/articles/8885096-how-to-implement-heidi-in-your-practice.md): A few things to get started if you're considering using Heidi in your practice. - [Which healthcare settings can Heidi be used in?](https://support.heidihealth.com/en/articles/8974442-which-healthcare-settings-can-heidi-be-used-in.md): Find out if Heidi is right for your healthcare environment, and specialty. - [Use Heidi Everywhere](https://support.heidihealth.com/en/articles/10078486-use-heidi-everywhere.md): Getting Started with Heidi’s Apps: desktop and mobile. - [Desktop Application](https://support.heidihealth.com/en/articles/10060391-desktop-application.md): The Heidi Desktop App is designed to integrate seamlessly with Telehealth and other online calling services, allowing you to use headsets - [Heidi Mobile App](https://support.heidihealth.com/en/articles/9908824-heidi-mobile-app.md): Capture sessions, generate notes, and access your clinical documentation on the go with our iOS and Android apps: designed to work alongside Heidi on desktop or web. - [How can I give feedback?](https://support.heidihealth.com/en/articles/8984257-how-can-i-give-feedback.md): We really value your feedback and are always striving for improvement! - [Referral Program](https://support.heidihealth.com/en/articles/8849714-referral-program.md): Generate and share your unique ‘Referral Link’ to invite colleagues and peers to the Heidi app, and be rewarded. - [Heidi Clinician for Juniors](https://support.heidihealth.com/en/articles/10575365-heidi-clinician-for-juniors.md): How to get a Heidi Clinician subscription for a year, for Students, Registrars, and Residents - [What is Heidi?](https://support.heidihealth.com/en/articles/8885059-what-is-heidi.md): The basics - if you need help choosing, or to convince a colleague, or a manager. - [Using Heidi Across Multiple Devices](https://support.heidihealth.com/en/articles/13679763-using-heidi-across-multiple-devices.md): Continuing a session across multiple devices. ### Heidi Guides - [Meet Heidi: Your AI Care Partner](https://support.heidihealth.com/en/articles/14648376-meet-heidi-your-ai-care-partner.md): A welcome from the Heidi team — video introductions from Tom, Simon and Hannah. - [Set-up Your Heidi Account](https://support.heidihealth.com/en/articles/14648388-set-up-your-heidi-account.md): Step-by-step account setup for individual users and administrators. - [Building Your Workflow](https://support.heidihealth.com/en/articles/14648403-building-your-workflow.md): Where to utilise Heidi, and how to choose the right mode for your practice. - [How Heidi Protects Your Data](https://support.heidihealth.com/en/articles/14648423-how-heidi-protects-your-data.md): An overview of Heidi's data security, compliance, and legal safeguards. - [Getting Started with Heidi](https://support.heidihealth.com/en/articles/14648425-getting-started-with-heidi.md): Platform intro covering Evidence, Tasks, Templates, Settings, Memory, and more. - [Getting Started with Heidi for Enterprise](https://support.heidihealth.com/en/articles/14648430-getting-started-with-heidi-for-enterprise.md): Deployment overview, global admin setup, SSO/MFA, user management, and compliance. - [Make Heidi Sound Like You](https://support.heidihealth.com/en/articles/14648434-make-heidi-sound-like-you.md): Personalise Heidi's output to match your clinical voice and style. - [Complete Your First Session](https://support.heidihealth.com/en/articles/14648439-complete-your-first-session.md): A guided walkthrough of your very first Heidi session, from start to finish. - [Templates 101: The Basics](https://support.heidihealth.com/en/articles/14648446-templates-101-the-basics.md): Everything you need to know to begin using Heidi templates effectively. - [Templates 102: Going Further with Templates](https://support.heidihealth.com/en/articles/14648449-templates-102-going-further-with-templates.md): Advanced techniques, plus links to the Template Overview and Template Academy. - [Enabling your Team with Heidi for Enterprise](https://support.heidihealth.com/en/articles/14648454-enabling-your-team-with-heidi-for-enterprise.md): Enterprise-specific onboarding and team enablement guidance. - [Admins: Manage Your Team](https://support.heidihealth.com/en/articles/14648633-admins-manage-your-team.md): Tools and settings for managing your team within Heidi. - [Admins: Organisation Settings and Provisioning](https://support.heidihealth.com/en/articles/14648705-admins-organisation-settings-and-provisioning.md): How to provision accounts and manage licenses for your organisation. - [Unbox and Meet Your Remote](https://support.heidihealth.com/en/articles/15282420-unbox-and-meet-your-remote.md): Get to know Heidi Remote: what's in the box and the two buttons you'll use every session. - [Set-up, Connect and Start Your First Session](https://support.heidihealth.com/en/articles/15282523-set-up-connect-and-start-your-first-session.md): How to pair Heidi Remote to your app, run a test session, and understand how your transcriptions sync. - [Bluetooth Range & Ways to Wear](https://support.heidihealth.com/en/articles/15282628-bluetooth-range-ways-to-wear.md): Placement drives audio quality, and audio quality drives your notes. This guide covers smart positioning and how Bluetooth range affects your sessions. - [Remote Session Troubleshooting](https://support.heidihealth.com/en/articles/15283168-remote-session-troubleshooting.md): How to troubleshoot a missing or unsynced session, and what to do if the problem persists. - [Query with Evidence](https://support.heidihealth.com/en/articles/14648712-query-with-evidence.md): Get started with Heidi's Evidence feature. - [Get More out of Heidi](https://support.heidihealth.com/en/articles/14648718-get-more-out-of-heidi.md): Advanced tips: context, personalisation, patient profiles, codes, and language settings. - [Connect Heidi to Your Systems](https://support.heidihealth.com/en/articles/14648724-connect-heidi-to-your-systems.md): A guide to integrating Heidi with your existing clinical systems. - [Top Troubleshooting Tips](https://support.heidihealth.com/en/articles/14648735-top-troubleshooting-tips.md): Solutions to the most common Heidi issues and questions. ### Heidi's Features - [Heidi's Feature Dictionary](https://support.heidihealth.com/en/articles/8840280-heidi-s-feature-dictionary.md): An overview of Heidi's features. - [Managing Sessions](https://support.heidihealth.com/en/articles/15964719-managing-sessions.md): This guide covers how to navigate and manage patient sessions in Heidi, including the session list sidebar and full-page table view, linking patient profiles, using status labels, and filtering and... - [What is Ask Heidi?](https://support.heidihealth.com/en/articles/8974408-what-is-ask-heidi.md): Your AI partner for trusted clinical support, admin tasks and documentation. - [What is "Context”?](https://support.heidihealth.com/en/articles/8974419-what-is-context.md): How to get the most out of Heidi's 'Context' feature. - [What are the different Note templates?](https://support.heidihealth.com/en/articles/8984082-what-are-the-different-note-templates.md) - [What do the different Voice Styles mean?](https://support.heidihealth.com/en/articles/8984114-what-do-the-different-voice-styles-mean.md): Understand the difference between each of the Voice Styles available within Heidi. - [Get Started with Templates](https://support.heidihealth.com/en/articles/8974437-get-started-with-templates.md): Everything you need to know about templates in Heidi: what they are, how to use them in a session, how to create and edit them, and how to manage your settings. - [What is HOPC?](https://support.heidihealth.com/en/articles/8984149-what-is-hopc.md) - [What is SOAP?](https://support.heidihealth.com/en/articles/8984151-what-is-soap.md) - [Dictating in Heidi: which one are you using?](https://support.heidihealth.com/en/articles/8974388-dictating-in-heidi-which-one-are-you-using.md): In-depth overview of our dictation features. - [What is Default Scribe? FKA Brain](https://support.heidihealth.com/en/articles/10454775-what-is-default-scribe-fka-brain.md): Brain refers to an old feature that is being turned off, for mention of the brain feature we now use "Default Scribe" - [Heidi Labs](https://support.heidihealth.com/en/articles/9913259-heidi-labs.md): Heidi Labs is our experimental feature set where we introduce exciting, new features for early feedback from our users. - [Keyboard Shortcuts](https://support.heidihealth.com/en/articles/9890245-keyboard-shortcuts.md) - [Memory and Defaults](https://support.heidihealth.com/en/articles/9913729-memory-and-defaults.md): Memory and Defaults allow you to provide personalised feedback to the AI on how you want your notes to be generated. You have full control over these settings, and you can update or delete them at ... - [Rich Text Formatting - Bold & Italics](https://support.heidihealth.com/en/articles/9890499-rich-text-formatting-bold-italics.md): Bold, and italicise your notes where you want it - [Getting started with Community Templates](https://support.heidihealth.com/en/articles/9747185-getting-started-with-community-templates.md): Detailed overview of Heidi's Templates Community. - [Coding](https://support.heidihealth.com/en/articles/10383059-coding.md): Generating accurate and reliable clinical codes alongside your notes. - [Scribe and Voice](https://support.heidihealth.com/en/articles/11016947-scribe-and-voice.md) - [Medical Coding](https://support.heidihealth.com/en/articles/11142087-medical-coding.md): All you need to know about medical coding in Heidi - [Dictate](https://support.heidihealth.com/en/articles/11129458-dictate.md): Use your voice to write and edit text in Heidi, and beyond. Press and hold a hotkey to dictate, or use the microphone icon if you prefer to manually start and stop dictation. - [Heidi Tasks](https://support.heidihealth.com/en/articles/11519782-heidi-tasks.md): Capture follow-up actions straight from your notes, manage them as you work, and keep everything in one organised list. - [Forms](https://support.heidihealth.com/en/articles/11668834-forms.md): Create fillable PDF form templates in Heidi, save them, or use a pre-filled form from our Templates library. From a note, let Heidi auto-fill them within seconds using your session information. - [Personalisation](https://support.heidihealth.com/en/articles/11989443-personalisation.md): Heidi adapts to your personal style over time, automatically applying your preferred terminology and formatting to all your future notes. - [GP Chronic Care Management Plan \(GPCCMP\)](https://support.heidihealth.com/en/articles/12973522-gp-chronic-care-management-plan-gpccmp.md): This guide outlines the steps to effectively use the GPCCMP feature for chronic care planning before, during and after patient appointments. It allows clinicians to consolidate their notes, clinica... - [Heidi Verify](https://support.heidihealth.com/en/articles/14698472-heidi-verify.md): Heidi Verify adds an extra layer of AI-powered review to your generated notes. It analyses your note against your source documents - transcript and clinical context - and flags potential discrepanc... - [Picture-in-Picture](https://support.heidihealth.com/en/articles/14836214-picture-in-picture.md): Check Heidi is transcribing at a glance when you switch to other apps, using Picture-in-Picture. - [Complementary Evidence access ending: your questions answered](https://support.heidihealth.com/en/articles/15199801-complementary-evidence-access-ending-your-questions-answered.md): What changes when your 90-day complementary Evidence access ends, what you keep, and how to upgrade if you want to retain premium Evidence features. - [Adaptive Learning](https://support.heidihealth.com/en/articles/16144711-adaptive-learning.md): This article describes what Adaptive Learning, how it works and FAQs. ### Heidi Health's Template Academy - [Creating Templates in Heidi: A Basic Guide](https://support.heidihealth.com/en/articles/9803972-creating-templates-in-heidi-a-basic-guide.md): Begin with the basics of creating templates in Heidi. - [Improving your Heidi Templates: An Intermediate Guide](https://support.heidihealth.com/en/articles/9817515-improving-your-heidi-templates-an-intermediate-guide.md): Further refine your templates, once you have a feel for the basics. - [Mastering your Heidi Templates: An Advanced Guide](https://support.heidihealth.com/en/articles/9817523-mastering-your-heidi-templates-an-advanced-guide.md): For practitioners who want dynamic, intelligent templates that adapt to different clinical scenarios. ### Heidi Remote - [Getting started with Heidi Remote](https://support.heidihealth.com/en/articles/14130260-getting-started-with-heidi-remote.md): Learn how to set-up and prepare your Heidi Remote ahead of your first session. - [Using Heidi Remote: transcribing, syncing, and re-assigning](https://support.heidihealth.com/en/articles/14130337-using-heidi-remote-transcribing-syncing-and-re-assigning.md): Learn how to transcribe sessions, understand the LED indicator lights, sync sessions to the Heidi app, charge your Remote, and keep it clean. - [Heidi Remote: shipping, refunds, and warranty](https://support.heidihealth.com/en/articles/14130352-heidi-remote-shipping-refunds-and-warranty.md): Understand what to expect when your order is on its way, how to request a refund, and what is covered under the warranty. - [Heidi Remote Troubleshooting Guide](https://support.heidihealth.com/en/articles/15199028-heidi-remote-troubleshooting-guide.md): This articles includes frequently asked questions and troubleshooting steps for your Remote. ### Compliance, Data & Privacy - [Data & Security at Heidi Health](https://support.heidihealth.com/en/articles/8885107-data-security-at-heidi-health.md) - [Is Heidi compliant with healthcare privacy regulations?](https://support.heidihealth.com/en/articles/8885110-is-heidi-compliant-with-healthcare-privacy-regulations.md) - [Obtaining Patient Consent](https://support.heidihealth.com/en/articles/8973150-obtaining-patient-consent.md): Do I need to get consent from my patients to use Heidi with them? - [Is Heidi approved by Medical Defence Organisations?](https://support.heidihealth.com/en/articles/9067976-is-heidi-approved-by-medical-defence-organisations.md) - [Using Heidi within the NHS Guidelines](https://support.heidihealth.com/en/articles/11998932-using-heidi-within-the-nhs-guidelines.md): A guide on how to structure your templates and AI prompts safely. - [Canadian Commitment to Privacy & Security](https://support.heidihealth.com/en/articles/12310195-canadian-commitment-to-privacy-security.md) - [Reporting a Medical Device Complaint or Potential Serious Incident](https://support.heidihealth.com/en/articles/13035721-reporting-a-medical-device-complaint-or-potential-serious-incident.md) ### Plans, pricing & billing - [Which Heidi plan is right for you?](https://support.heidihealth.com/en/articles/8885129-which-heidi-plan-is-right-for-you.md): An overview of Heidi's subscription plans and what's included at each level. - [Heidi's Pricing Plans: Cost and Features](https://support.heidihealth.com/en/articles/8885030-heidi-s-pricing-plans-cost-and-features.md): Find out what's right for you across Heidi's Free, paid, and team plans. - [Changing your Heidi subscription](https://support.heidihealth.com/en/articles/10997994-changing-your-heidi-subscription.md): Changing your Heidi Health subscription - [Heidi Plan Changes: Names, Features & FAQs](https://support.heidihealth.com/en/articles/13921980-heidi-plan-changes-names-features-faqs.md): Understanding Heidi's Subscription tiers following the update in February 2026 ### Using Heidi for Your Consults - [Retrieve and delete your sessions](https://support.heidihealth.com/en/articles/8885146-retrieve-and-delete-your-sessions.md): This article explains how to find and retrieve consultation notes and how to delete sessions. - [An introduction to clinical sessions](https://support.heidihealth.com/en/articles/8987709-an-introduction-to-clinical-sessions.md) - [Emailing & Sending notes](https://support.heidihealth.com/en/articles/8984219-emailing-sending-notes.md) - [Using Heidi in Telehealth](https://support.heidihealth.com/en/articles/9765598-using-heidi-in-telehealth.md): To maximize your telehealth experience using Heidi, follow these guidelines: - [Creating a Pre-session note](https://support.heidihealth.com/en/articles/13088525-creating-a-pre-session-note.md): Complete guide to creating a note from context at any time and continue documenting seamlessly by adding transcription in the same session. - [Patients](https://support.heidihealth.com/en/articles/15467820-patients.md): This article covers everything in the Patient feature: the Patients sidebar, what’s stored in a Patient, patient-level documents, auto-extraction, session linkage, and data retention. ### Account settings - [How do I reset my password?](https://support.heidihealth.com/en/articles/8906355-how-do-i-reset-my-password.md) - [How can I update my personal information on my account?](https://support.heidihealth.com/en/articles/8906346-how-can-i-update-my-personal-information-on-my-account.md) - [Multi-Factor Authentication \(MFA\) in Heidi](https://support.heidihealth.com/en/articles/10763751-multi-factor-authentication-mfa-in-heidi.md): Enabling MFA, Troubleshooting, and Disabling - [Log out from all devices](https://support.heidihealth.com/en/articles/15500697-log-out-from-all-devices.md): Learn how to log out of your Heidi account across all activ - [Apple Social-Sign-In Update \(July-Aug 2026\)](https://support.heidihealth.com/en/articles/15724473-apple-social-sign-in-update-july-aug-2026.md): Apple Social-Sign-In accounts will have an updated login experience throughout July and August. ### Troubleshooting - [Log-in Issue & IT firewall](https://support.heidihealth.com/en/articles/8987799-log-in-issue-it-firewall.md): Resolve connectivity issues caused by firewalls, troubleshoot login errors, or find the correct domains to whitelist for Heidi usage. - [How to Separate Merged Patient Sessions in Heidi](https://support.heidihealth.com/en/articles/10089949-how-to-separate-merged-patient-sessions-in-heidi.md): Troubleshooting for when you have 2 \(or many\) patient visits mixed up in one session - [Resolving Microphone and Audio Conflicts for Heidi on Windows](https://support.heidihealth.com/en/articles/10247745-resolving-microphone-and-audio-conflicts-for-heidi-on-windows.md): Troubleshoot issues that arise when Heidi can not gain access to your microphone, only relevant for windows users. - [Troubleshooting Norton Blocking the Heidi Download](https://support.heidihealth.com/en/articles/10396763-troubleshooting-norton-blocking-the-heidi-download.md): Help with antivirus blocking the download of the desktop - [Troubleshooting Microphone and Audio Issues in Heidi](https://support.heidihealth.com/en/articles/11016383-troubleshooting-microphone-and-audio-issues-in-heidi.md): Enable microphone permissions, select the right input, confirm your mic is active, and improve sound quality across all devices and browsers. - [Troubleshooting Transcript Generation & Output Issues](https://support.heidihealth.com/en/articles/10819594-troubleshooting-transcript-generation-output-issues.md): Start here if your transcript looks incomplete, inaccurate, or is missing entirely. - [Troubleshooting Note Output Issues](https://support.heidihealth.com/en/articles/11016623-troubleshooting-note-output-issues.md): Fix notes that are missing sections, incomplete, inaccurate, or not following the template structure. - [Troubleshooting: Not Receiving MFA Codes \(SMS or Email\)](https://support.heidihealth.com/en/articles/11967179-troubleshooting-not-receiving-mfa-codes-sms-or-email.md): Users who are currently unable to log in because their MFA code is not arriving. - [How to Clear Your Browser Cache](https://support.heidihealth.com/en/articles/12296451-how-to-clear-your-browser-cache.md): Clearing your cache across different browser providers, covered in this is Firefox, Google Chrome, and Microsoft Edge. - [How can I troubleshoot the Heidi Health iPad app being stuck on the welcome or update screen?](https://support.heidihealth.com/en/articles/12687551-how-can-i-troubleshoot-the-heidi-health-ipad-app-being-stuck-on-the-welcome-or-update-screen.md) - [How can I troubleshoot the Heidi Health app freezing on the 'Welcome to a new era of Heidi' screen?](https://support.heidihealth.com/en/articles/12687558-how-can-i-troubleshoot-the-heidi-health-app-freezing-on-the-welcome-to-a-new-era-of-heidi-screen.md) - [Why might Heidi Health fail to capture microphone audio, and how can I resolve this?](https://support.heidihealth.com/en/articles/13925343-why-might-heidi-health-fail-to-capture-microphone-audio-and-how-can-i-resolve-this.md) - [Troubleshooting Missing Sessions](https://support.heidihealth.com/en/articles/15939505-troubleshooting-missing-sessions.md): Information you need to troubleshoot missing sessions, retention periods, and differentiating transcript issues from sessiongs missing entirely. ### Teams and Organisations - [Heidi Teams](https://support.heidihealth.com/en/articles/9560724-heidi-teams.md): All you need to know about Heidi Teams - [Managing Templates In Your Team](https://support.heidihealth.com/en/articles/9587992-managing-templates-in-your-team.md): This article covers how Administrators and Template Managers can create, edit, control visibility of, delete, and duplicate templates across the team. - [User Roles](https://support.heidihealth.com/en/articles/10382257-user-roles.md): Heidi uses role-based access control to manage what each team member can see and do. This article covers the available roles, their permissions, and how to assign them. - [Share a Session Within Your Organisation](https://support.heidihealth.com/en/articles/14883844-share-a-session-within-your-organisation.md): Direct session sharing lets Heidi users on teams or in organisations share individual sessions with specific colleagues. Rather than giving your whole team access to all sessions, you can share sel... - [Log out your organisation's members remotely](https://support.heidihealth.com/en/articles/15528181-log-out-your-organisation-s-members-remotely.md): Sign out members of your organisation across all their devices, without needing physical access to the device. ### Integrations - [Heidi Integrations Overview](https://support.heidihealth.com/en/articles/14075160-heidi-integrations-overview.md): All you need to know about Heidi Integrations - [Pushing your note to an EMR](https://support.heidihealth.com/en/articles/10514525-pushing-your-note-to-an-emr.md): You can now link sections of your note to push directly into EMRs. Supported EMR for this feature is currently AthenaHealth - [Push Session Notes to your EHR on Mobile](https://support.heidihealth.com/en/articles/15371497-push-session-notes-to-your-ehr-on-mobile.md): This article covers how to push notes to your EHR from the Heidi mobile app, which integrations are supported, and current limitations. - [Athena](https://support.heidihealth.com/en/articles/10352786-athena.md): A detailed explainer on getting started with your Athena integration. - [Best Practice](https://support.heidihealth.com/en/articles/9382109-best-practice.md): A detailed explainer on getting started with your Best Practice integration for Heidi Scribe. - [Cliniko](https://support.heidihealth.com/en/articles/9576012-cliniko.md): A detailed explainer on getting started with your Cliniko integration for both Heidi Scribe. - [Medical Director - Log in / Sign up process](https://support.heidihealth.com/en/articles/9928949-medical-director-log-in-sign-up-process.md): Medical Director - how to log in / sign up to Heidi and upgrade subscription - [Nookal](https://support.heidihealth.com/en/articles/11745292-nookal.md): Heidi integrates seamlessly with Nookal, letting you push AI-generated clinical notes directly into your client’s file with one click. - [Gentu](https://support.heidihealth.com/en/articles/11827255-gentu.md): Heidi integrates seamlessly with Gentu, letting you push AI-generated clinical notes and letters into your patient’s file with one click. - [Heidi Widget - Log in / Sign up and Upgrade subscription guide](https://support.heidihealth.com/en/articles/9914512-heidi-widget-log-in-sign-up-and-upgrade-subscription-guide.md): This page provides a guide on how to log in or sign up to Heidi via the integrated Widget. - [CareStack](https://support.heidihealth.com/en/articles/11882349-carestack.md): Heidi integrates with CareStack to generate real-time clinical notes using AI, directly from your consultations. - [Halaxy](https://support.heidihealth.com/en/articles/10094086-halaxy.md): A detailed explainer on getting started with your Halaxy integration. - [MediOffice](https://support.heidihealth.com/en/articles/11881635-medioffice.md): Transcribe consults and generate AI notes directly within MediOffice visits. - [MediRecords](https://support.heidihealth.com/en/articles/10101429-medirecords.md): This article walks you through using the Heidi Widget in MediRecords for efficient, integrated documentation and consultations. - [Zedmed](https://support.heidihealth.com/en/articles/11881775-zedmed.md): Transcribe consults and generate AI notes directly within Zedmed visits. - [Installing Vim for Heidi-eCW Integration: For Organization Admins](https://support.heidihealth.com/en/articles/12819017-installing-vim-for-heidi-ecw-integration-for-organization-admins.md): This guide provides instructions for eClinicalWorks organization administrators to deploy Vim in their Organization for access to the Heidi integration. - [How to install Vim for Heidi-eCW integration: For Organization Users](https://support.heidihealth.com/en/articles/12819188-how-to-install-vim-for-heidi-ecw-integration-for-organization-users.md): This guide is for eClinicalWorks users who are part of an organization or practice that has installed Vim middleware. It provides instructions on how to install Vim Connect on your workstation, so ... - [Using Heidi within eClinicalWorks via Vim](https://support.heidihealth.com/en/articles/12855448-using-heidi-within-eclinicalworks-via-vim.md): This guide will instruct you on how to set up the Heidi—eClinicalWorks integration, and how to use Heidi's AI-powered documentation within eClinicalWorks. - [How to install Vim for Heidi-eCW integration: For Individual Users](https://support.heidihealth.com/en/articles/12855515-how-to-install-vim-for-heidi-ecw-integration-for-individual-users.md): For solo practitioners: This guide is for individual clinicians who want to use the Heidi integration directly in eClinicalWorks. You'll set up your own Vim account to access the integration. - [Adding Heidi to eCW Via Vim: For Existing Vim Users](https://support.heidihealth.com/en/articles/12858875-adding-heidi-to-ecw-via-vim-for-existing-vim-users.md): For organizations already using Vim: This guide shows Practice Admins and end users how to add Heidi to your existing Vim Connect setup so your team can access it directly in eClinicalWorks. - [Biocanic](https://support.heidihealth.com/en/articles/13222743-biocanic.md): The Heidi integration for Biocanic allows you to generate structured, AI-powered clinical notes during your client sessions, directly from within the Biocanic platform. - [Genie](https://support.heidihealth.com/en/articles/13433628-genie.md): Seamlessly create high quality notes and letters in the Heidi Desktop App and push to Genie with one-click. - [Veradigm and Heidi integration](https://support.heidihealth.com/en/articles/13521195-veradigm-and-heidi-integration.md): Sync clinical notes from Heidi directly into Veradigm encounters - [Accuro Integration](https://support.heidihealth.com/en/articles/15583675-accuro-integration.md): How Does Heidi Health Integrate with Accuro EMR, and What Are the Requirements and Steps for Access? ### Heidi Evidence - [Get started with Heidi Evidence](https://support.heidihealth.com/en/articles/13191359-get-started-with-heidi-evidence.md): Get independent, unlimited clinical answers in Heidi. - [Heidi Evidence: UK and EU](https://support.heidihealth.com/en/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. However, there are important differences compared to other regions. These restrictions apply to all UK and EU accounts, regardles... - [Heidi Evidence - FAQs](https://support.heidihealth.com/en/articles/15939824-heidi-evidence-faqs.md): Frequently Asked Questions for the Heidi Evidence Product - [Managing your Evidence Library and source control](https://support.heidihealth.com/en/articles/15595402-managing-your-evidence-library-and-source-control.md): Upload documents, build collections and choose the trusted sources Heidi Evidence searches. For individual clinicians and practice admins. - [Citation labels in Heidi Evidence](https://support.heidihealth.com/en/articles/16028724-citation-labels-in-heidi-evidence.md): To help you understand the labels in Evidence outputs, to read the reliability, Impact Factor and region labels on your Evidence sources. ## Suomi ### Heidi-sovelluksen käytön aloittaminen - [Heidin käytön aloittaminen](https://support.heidihealth.com/fi/articles/8906419-heidin-kayton-aloittaminen.md): Kaikki, mitä sinun tarvitsee tietää Heidin käyttöönotosta. - [Miten Heidiä käytetään?](https://support.heidihealth.com/fi/articles/9392602-miten-heidia-kaytetaan.md): Heidin käytön perusteita ja työkalujen lyhyt esittely. - [Kuinka ottaa Heidi käyttöön klinikassasi](https://support.heidihealth.com/fi/articles/8885096-kuinka-ottaa-heidi-kayttoon-klinikassasi.md): Muutamia asioita, joista kannattaa aloittaa, jos harkitset Heidin käyttöä klinikassasi. - [Millaisissa terveydenhuollon ympäristöissä Heidi-palvelua voidaan käyttää?](https://support.heidihealth.com/fi/articles/8974442-millaisissa-terveydenhuollon-ymparistoissa-heidi-palvelua-voidaan-kayttaa.md): Tutustu siihen, soveltuuko Heidi-palvelu sinun terveydenhuollon ympäristöosi ja erityisalaasi. - [Käytä Heitiä kaikkialla](https://support.heidihealth.com/fi/articles/10078486-kayta-heitia-kaikkialla.md): Aloittaminen Heidin sovellusten kanssa: työpöytä ja mobiili. - [Työpöytäsovellus](https://support.heidihealth.com/fi/articles/10060391-tyopoytasovellus.md): Heidi Desktop -sovellus on suunniteltu integroitumaan saumattomasti etäterveydenhuoltoon ja muihin verkkopalveluihin, mikä mahdollistaa kuulokkeiden käytön - [Heidi-mobiilisovellus](https://support.heidihealth.com/fi/articles/9908824-heidi-mobiilisovellus.md): Tallenna istuntoja, luo muistiinpanoja ja käytä klinikkadokumentaatiotasi liikkeellä iOS- ja Android-sovelluksillamme: suunniteltu toimimaan Heidin rinnalla tietokoneella tai verkossa. - [Heidi Chrome -laajennus](https://support.heidihealth.com/fi/articles/10053308-heidi-chrome-laajennus.md): Kaikki mitä sinun tulee tietää Heidi Chrome -laajennuksesta - [Kuinka voin antaa palautetta?](https://support.heidihealth.com/fi/articles/8984257-kuinka-voin-antaa-palautetta.md): Arvostamme palautettasi todella ja pyrimme jatkuvaan parantamiseen! - [Suositteluohjelma](https://support.heidihealth.com/fi/articles/8849714-suositteluohjelma.md): Luo ja jaa ainutlaatuinen suosittelulinkki kutsuaksesi kollegoja ja verkostonsa muita asiantuntijoita Heidi-sovellukseen ja saa palkkio. - [Heidi Clinician juniorill](https://support.heidihealth.com/fi/articles/10575365-heidi-clinician-juniorill.md): Kuinka saada Heidi Clinician -tilaus vuodeksi: opiskelijoille, assistenteille ja residenteille - [Mikä on Heidi?](https://support.heidihealth.com/fi/articles/8885059-mika-on-heidi.md): Perusteet – jos tarvitset apua valinnassa tai haluat vakuuttaa kollegan tai esihenkilösi. - [Heidin uudelleenbrändi: päivitetty ulkoasu, työkulut muuttumatta](https://support.heidihealth.com/fi/articles/12440730-heidin-uudelleenbrandi-paivitetty-ulkoasu-tyokulut-muuttumatta.md) - [Heidin käyttäminen useiden laitteiden välillä](https://support.heidihealth.com/fi/articles/13679763-heidin-kayttaminen-useiden-laitteiden-valilla.md): Istunnon jatkaminen useiden laitteiden välillä. ### Heidi-oppaat - [Tapaa Heidi: Sinun AI-hoitokumppani](https://support.heidihealth.com/fi/articles/14648376-tapaa-heidi-sinun-ai-hoitokumppani.md): Tervetuloa Heidin tiimiltä — videokutsuista Tomilta, Simonilta ja Hannahilta. - [Aseta Heidi-tilisi](https://support.heidihealth.com/fi/articles/14648388-aseta-heidi-tilisi.md): Vaiheittainen tilin perustaminen yksittäisille käyttäjille ja ylläpitäjille. - [Työnkulun rakentaminen](https://support.heidihealth.com/fi/articles/14648403-tyonkulun-rakentaminen.md): Missä hyödyntää Heidiä ja kuinka valita oikea tila käytännölleen. - [Kuinka Heidi suojaa tietojasi](https://support.heidihealth.com/fi/articles/14648423-kuinka-heidi-suojaa-tietojasi.md): Yleiskatsaus Heidin tietoturvaan, vaatimustenmukaisuuteen ja oikeudellisiin suojauksiin. - [Heidin käytön aloittaminen](https://support.heidihealth.com/fi/articles/14648425-heidin-kayton-aloittaminen.md): Alustan esittely, joka kattaa Evidence-kohdan, tehtävät, mallit, asetukset, muistin ja paljon muuta. - [Heidi-sovelluksen käytön aloittaminen – Enterprise](https://support.heidihealth.com/fi/articles/14648430-heidi-sovelluksen-kayton-aloittaminen-enterprise.md): Käyttöönottokatsaus, yleisen ylläpitäjän määritys, SSO/MFA, käyttäjien hallinta ja vaatimustenmukaisuus. - [Tee Heidista sinua](https://support.heidihealth.com/fi/articles/14648434-tee-heidista-sinua.md): Personalisoi Heidin tuotos vastaamaan kliinistä ääntäsi ja tyyliäsi. - [Viimeistele ensimmäinen istuntosi](https://support.heidihealth.com/fi/articles/14648439-viimeistele-ensimmainen-istuntosi.md): Ohjattu opastus ensimmäisestä Heidi-istunnostasi alusta loppuun. - [Mallit 101: Perusteet](https://support.heidihealth.com/fi/articles/14648446-mallit-101-perusteet.md): Kaikki mitä sinun täytyy tietää Heidi-mallien tehokkaasta käytöstä. - [Mallit 102: Mallien edistyneet teknikat](https://support.heidihealth.com/fi/articles/14648449-mallit-102-mallien-edistyneet-teknikat.md): Edistyneet teknikat sekä linkit Mallien yleiskatsaukseen ja Mallien Akatemiaaan. - [Tiimisi ottaminen käyttöön Heidi Enterprise -palvelussa](https://support.heidihealth.com/fi/articles/14648454-tiimisi-ottaminen-kayttoon-heidi-enterprise-palvelussa.md): Enterprise-spesifinen perehdytys ja tiimin käyttöönotto-opastus. - [Ylläpitäjät: Hallitse tiimejäsi](https://support.heidihealth.com/fi/articles/14648633-yllapitajat-hallitse-tiimejasi.md): Työkalut ja asetukset tiimin hallintaan Heidin sisällä. - [Ylläpitäjät: Organisaation asetukset ja käyttöönotto](https://support.heidihealth.com/fi/articles/14648705-yllapitajat-organisaation-asetukset-ja-kayttoonotto.md): Kuinka ottaa tilit käyttöön ja hallita organisaatiosi lisenssejä. - [Avaa pakkaus ja tutustu Remoteen](https://support.heidihealth.com/fi/articles/15282420-avaa-pakkaus-ja-tutustu-remoteen.md): Tutustu Heidi Remoteen: mitä pakkauksessa on ja kaksi painiketta, joita käytät jokaisessa istunnossa. - [Asennus, yhdistäminen ja ensimmäisen istunnon aloittaminen](https://support.heidihealth.com/fi/articles/15282523-asennus-yhdistaminen-ja-ensimmaisen-istunnon-aloittaminen.md): Ohjeet Heidi Remoten pariliittämiseen sovellukseesi, testiistunnon suorittamiseen ja transkriptioiden synkronoinnin ymmärtämiseen. - [Bluetooth-kantama ja kantotavat](https://support.heidihealth.com/fi/articles/15282628-bluetooth-kantama-ja-kantotavat.md): Sijoittelu vaikuttaa äänenlaatuun, ja äänenlaatu vaikuttaa muistiinpanoihisi. Tämä opas käsittelee älykästä sijoittelua ja sitä, miten Bluetooth-kantama vaikuttaa istuntoihisi. - [Remote-istunnon vianmääritys](https://support.heidihealth.com/fi/articles/15283168-remote-istunnon-vianmaaritys.md): Ohjeet puuttuvan tai synkronoimattoman istunnon vianmääritykseen ja toimintaohjeet ongelman jatkuessa. - [Tee kyselyitä Evidence-ominaisuudella](https://support.heidihealth.com/fi/articles/14648712-tee-kyselyita-evidence-ominaisuudella.md): Aloita Heidin Evidence-ominaisuuden käyttäminen. - [Saa enemmän irti Heidista](https://support.heidihealth.com/fi/articles/14648718-saa-enemman-irti-heidista.md): Edistyneet vinkit: konteksti, personointi, potilasprofiilit, koodaus ja kieliset asetukset. - [Yhdistä Heidi omiin järjestelmiisi](https://support.heidihealth.com/fi/articles/14648724-yhdista-heidi-omiin-jarjestelmiisi.md): Opas Heidin integroimisesta olemassa oleviin kliinisiin järjestelmiin. - [Parhaat vianmääritysvinkit](https://support.heidihealth.com/fi/articles/14648735-parhaat-vianmaaritysvinkit.md): Ratkaisut Heidin yleisimpiin ongelmiin ja kysymyksiin. ### Heidin ominaisuudet - [Heidin ominaisuuksien sanakirja](https://support.heidihealth.com/fi/articles/8840280-heidin-ominaisuuksien-sanakirja.md): Yleiskatsaus Heidin ominaisuuksiin. - [Mikä on Kysy Heidiltä?](https://support.heidihealth.com/fi/articles/8974408-mika-on-kysy-heidilta.md): Sinun tekoälyavustajasi luotettuun kliiniseen tukeen, hallinnollisiin tehtäviin ja dokumentaatioon. - [Mikä on "Context"?](https://support.heidihealth.com/fi/articles/8974419-mika-on-context.md): Kuinka saat eniten irti Heidin "Context"-ominaisuudesta. - [Mitkä ovat erilaiset merkintämallit?](https://support.heidihealth.com/fi/articles/8984082-mitka-ovat-erilaiset-merkintamallit.md) - [Mitä eri tyylillä tarkoitetaan?](https://support.heidihealth.com/fi/articles/8984114-mita-eri-tyylilla-tarkoitetaan.md): Ymmärrä ero kunkin Heidin sisällä saatavilla olevan puhutyylin välillä. - [Aloita mallien käyttö](https://support.heidihealth.com/fi/articles/8974437-aloita-mallien-kaytto.md): Kaikki mitä sinun täytyy tietää Heidi:n malleista: mitä ne ovat, kuinka niitä käytetään istunnossa, kuinka niitä luodaan ja muokataan, ja kuinka hallitaan asetuksesi. - [Mikä on HOPC?](https://support.heidihealth.com/fi/articles/8984149-mika-on-hopc.md) - [Mikä on SOAP?](https://support.heidihealth.com/fi/articles/8984151-mika-on-soap.md) - [Sanelu Heidissä: mitä ominaisuutta käytät?](https://support.heidihealth.com/fi/articles/8974388-sanelu-heidissa-mita-ominaisuutta-kaytat.md): Syvällinen yleiskatsaus saneluominaisuuksiin. - [Mikä on Default Scribe? Entinen nimi: Brain](https://support.heidihealth.com/fi/articles/10454775-mika-on-default-scribe-entinen-nimi-brain.md): Brain viittaa vanhaan ominaisuuteen, joka poistetaan käytöstä. Brain-ominaisuudesta puhuessa käytetään nyt termia "Default Scribe". - [Heidi Labs](https://support.heidihealth.com/fi/articles/9913259-heidi-labs.md): Heidi Labs on kokeellinen ominaisuusjoukko, jossa esittelemme uusia ja mielenkiintoisia ominaisuuksia käyttäjien varhaiselle palautteelle. - [Pikanäppäimet](https://support.heidihealth.com/fi/articles/9890245-pikanappaimet.md) - [Muisti](https://support.heidihealth.com/fi/articles/9913729-muisti.md): Muisti on ominaisuus, joka antaa sinulle mahdollisuuden antaa henkilökohtaista palautetta tekoälylle siitä, miten haluat muistiinpanojasi luotavan. - [Rikkaan tekstin muotoilu - lihavuus ja kursivointi](https://support.heidihealth.com/fi/articles/9890499-rikkaan-tekstin-muotoilu-lihavuus-ja-kursivointi.md): Lihavoi ja kursivoida muistiinpanot siellä, missä haluat - [Yhteisön mallien käytön aloittaminen](https://support.heidihealth.com/fi/articles/9747185-yhteison-mallien-kayton-aloittaminen.md): Heidi-malliyhteisön yksityiskohtainen yleiskatsaus. - [Potilaisistuntojen hallinta](https://support.heidihealth.com/fi/articles/10122397-potilaisistuntojen-hallinta.md): Ominaisuus potilaitenhallintaan, istuntojen linkittämiseen ja hoitohenkilöstölle mahdollisuus luoda, päivittää ja järjestää potilastietoja saumattomasti - [Koodaus](https://support.heidihealth.com/fi/articles/10383059-koodaus.md): Tarkkoja ja luotettavia kliinisiä koodeja muistiinpanojesi rinnalla. - [Kirjaaja ja tyyli](https://support.heidihealth.com/fi/articles/11016947-kirjaaja-ja-tyyli.md) - [Lääketieteellinen koodaus](https://support.heidihealth.com/fi/articles/11142087-laaketieteellinen-koodaus.md): Kaikki mitä sinun tulee tietää lääketieteellisestä koodauksesta Heidissa - [Sanelu](https://support.heidihealth.com/fi/articles/11129458-sanelu.md): Käytä ääntäsi tekstin kirjoittamiseen ja muokkaamiseen Heidissä ja sen ulkopuolella. Pidä pikanäppäintä painettuna sanellaksesi, tai käytä mikrofonikuvaketta, jos haluat käynnistää ja lopettaa sane... - [Heidin tehtävät](https://support.heidihealth.com/fi/articles/11519782-heidin-tehtavat.md): Tallenna jatkotoiminnot suoraan muistiinpanoistasi, hallitse niitä työskennellessäsi ja pidä kaikki yhdessä organisoidussa luettelossa. - [Lomakkeet](https://support.heidihealth.com/fi/articles/11668834-lomakkeet.md): Voit luoda täytettäviä PDF-lomakemalleja Heidissä, tallentaa ne ja täyttää ne muutamassa sekunnissa istunnon tiedoilla. - [Personointi](https://support.heidihealth.com/fi/articles/11989443-personointi.md): Heidi mukautuu henkilökohtaiseen tyyliisi ajan myötä ja soveltaa automaattisesti haluamaasi terminologiaa ja muotoilua kaikkiin tuleviin muistiinpanoihisi. - [Heidi Verify](https://support.heidihealth.com/fi/articles/14698472-heidi-verify.md) - [Kuva kuvassa](https://support.heidihealth.com/fi/articles/14836214-kuva-kuvassa.md): Tarkista yhdellä silmäyksellä, onko Heidi transkriboimassa, kun vaihdat toisiin sovelluksiin, käyttämällä Picture-in-Picture-ominaisuutta. - [Ilmaisen Evidence-käyttöoikeuden päättyminen: kysymyksiisi vastataan](https://support.heidihealth.com/fi/articles/15199801-ilmaisen-evidence-kayttooikeuden-paattyminen-kysymyksiisi-vastataan.md): Mitä muuttuu, kun 90 päivän ilmainen Evidence-käyttöoikeutesi päättyy, mitä säilät ja miten päivität, jos haluat säilyttää premium Evidence -ominaisuudet. ### Heidi Healthin malliakatemian - [Mallien luominen Heidissä: perusopas](https://support.heidihealth.com/fi/articles/9803972-mallien-luominen-heidissa-perusopas.md): Aloita Heidi-mallien luomisen perusteista. - [Heidi-mallien parantaminen: keskitason opas](https://support.heidihealth.com/fi/articles/9817515-heidi-mallien-parantaminen-keskitason-opas.md): Kun perusteet ovat hallussa, voit alkaa hienosäätää mallejasi. - [Heidin mallien hallitseminen: edistynyt opas](https://support.heidihealth.com/fi/articles/9817523-heidin-mallien-hallitseminen-edistynyt-opas.md): Hoitajille, jotka haluavat dynaamisia, älykkäitä malleja, jotka mukautuvat erilaisiin kliinisiin tilanteisiin. - [Mallien luominen ja muokkaaminen](https://support.heidihealth.com/fi/articles/13123938-mallien-luominen-ja-muokkaaminen.md): Täydellinen opas mallien luomiseen ja muokkaamiseen käyttäen Heidi-uutta mallin muokkaus-kokemusta. ### Heidi Remote - [Heidi Remoten käytön aloittaminen](https://support.heidihealth.com/fi/articles/14130260-heidi-remoten-kayton-aloittaminen.md): Opi asettamaan ja valmistamaan Heidi Remote ensimmäistä istuntoasi varten. - [Heidi Remote -käyttö: transkriptio, synkronointi ja uudelleenmäärittäminen](https://support.heidihealth.com/fi/articles/14130337-heidi-remote-kaytto-transkriptio-synkronointi-ja-uudelleenmaarittaminen.md): Lue, kuinka litteroit istuntoja, ymmärrät LED-ilmaisinvaloja, synkronoit istunnot Heidi-sovellukseen, lataat Remotea ja pidät sen puhtaana. - [Heidi Remote: toimitus, palautukset ja takuu](https://support.heidihealth.com/fi/articles/14130352-heidi-remote-toimitus-palautukset-ja-takuu.md): Lue, mitä odottaa kun tilauksesi on matkalla, miten pyytää hyvitystä ja mitä takuu kattaa. - [Heidi Remote -vianmääritysopas](https://support.heidihealth.com/fi/articles/15199028-heidi-remote-vianmaaritysopas.md): Tämä artikkeli sisältää usein kysyttyjä kysymyksiä ja vianmääritysohjeita Remotea varten. ### Vaatimustenmukaisuus, tiedot ja tietosuoja - [Tiedot ja turvallisuus Heidi Healthissa](https://support.heidihealth.com/fi/articles/8885107-tiedot-ja-turvallisuus-heidi-healthissa.md) - [Noudattaako Heidi terveydenhuollon tietosuojasäädöksiä?](https://support.heidihealth.com/fi/articles/8885110-noudattaako-heidi-terveydenhuollon-tietosuojasaadoksia.md) - [Potilaan suostumuksen hankkiminen](https://support.heidihealth.com/fi/articles/8973150-potilaan-suostumuksen-hankkiminen.md): Täytyykö minun hankkia suostumus potilaillani Heidin käyttöön heidän kanssaan? - [Onko Heidi lääketieteellisten puolustusorganisaatioiden hyväksymä?](https://support.heidihealth.com/fi/articles/9067976-onko-heidi-laaketieteellisten-puolustusorganisaatioiden-hyvaksyma.md) - [Heidin käyttäminen NHS-ohjeiden mukaisesti](https://support.heidihealth.com/fi/articles/11998932-heidin-kayttaminen-nhs-ohjeiden-mukaisesti.md): Opas siitä, miten rakentaa malleja ja tekoälyn kehotteita turvallisesti. - [Kanadalainen sitoutuminen tietosuojaan ja turvallisuuteen](https://support.heidihealth.com/fi/articles/12310195-kanadalainen-sitoutuminen-tietosuojaan-ja-turvallisuuteen.md) - [Lääkinnällisen laitevalituksen tai mahdollisen vakavan tapahtuman ilmoittaminen](https://support.heidihealth.com/fi/articles/13035721-laakinnallisen-laitevalituksen-tai-mahdollisen-vakavan-tapahtuman-ilmoittaminen.md) ### Paketit, hinnoittelu ja laskutus - [Mikä Heidi-paketti on oikea sinulle?](https://support.heidihealth.com/fi/articles/8885129-mika-heidi-paketti-on-oikea-sinulle.md): Heidi-tilauspaketit ja niiden kunkin tason sisältö yleiskatsauksen näkökulmasta. - [Heidin hinnoittelupaketit, kustannukset ja ominaisuudet](https://support.heidihealth.com/fi/articles/8885030-heidin-hinnoittelupaketit-kustannukset-ja-ominaisuudet.md): Selvitä, mikä sopii sinulle Heidin ilmaisissa, maksetuissa ja tiimin paketeissa. - [💳 Mikä on ero perus- ja priorisoitua käsittelyn välillä?](https://support.heidihealth.com/fi/articles/8885153-mika-on-ero-perus-ja-priorisoitua-kasittelyn-valilla.md) - [Heidi-tilauksesi muuttaminen](https://support.heidihealth.com/fi/articles/10997994-heidi-tilauksesi-muuttaminen.md): Heidi Health -tilauksesi muuttaminen - [Heidi Plan Changes: Nimet, ominaisuudet ja usein kysytyt kysymykset](https://support.heidihealth.com/fi/articles/13921980-heidi-plan-changes-nimet-ominaisuudet-ja-usein-kysytyt-kysymykset.md): Heidi-tilaus-tasot ymmärtäminen helmikuun 2026 päivityksen jälkeen ### Heidi-sovelluksen käyttäminen konsultaatioissa - [Hae ja poista istuntosi](https://support.heidihealth.com/fi/articles/8885146-hae-ja-poista-istuntosi.md): Tässä artikkelissa selitetään, kuinka löydät ja haet konsultaatiomuistiinpanoja ja kuinka poistat istuntoja. - [Johdanto kliinisiin istuntoihin](https://support.heidihealth.com/fi/articles/8987709-johdanto-kliinisiin-istuntoihin.md) - [Sähköpostissa lähettäminen ja muistiinpanojen lähettäminen](https://support.heidihealth.com/fi/articles/8984219-sahkopostissa-lahettaminen-ja-muistiinpanojen-lahettaminen.md) - [Heidi-sovelluksen käyttäminen etäterveydenhuollossa](https://support.heidihealth.com/fi/articles/9765598-heidi-sovelluksen-kayttaminen-etaterveydenhuollossa.md): Maksimoidaksesi etäterveydenhuollon kokemuksesi Heidi-sovelluksella, noudata näitä ohjeita: - [Esistunnon muistiinpanon luominen](https://support.heidihealth.com/fi/articles/13088525-esistunnon-muistiinpanon-luominen.md): Täydellinen opas muistiinpanon luomiseen asiayhteyden perusteella milloin tahansa ja dokumentoinnin jatkaminen saumattomasti lisäämällä litterointi samassa istunnossa. ### Tilin asetukset - [Kuinka nollaan salasanani?](https://support.heidihealth.com/fi/articles/8906355-kuinka-nollaan-salasanani.md) - [Kuinka voin päivittää henkilötietojani tilillä?](https://support.heidihealth.com/fi/articles/8906346-kuinka-voin-paivittaa-henkilotietojani-tililla.md) - [Monivaiheinen tunnistautuminen \(MFA\) Heidissa](https://support.heidihealth.com/fi/articles/10763751-monivaiheinen-tunnistautuminen-mfa-heidissa.md): MFA:n määrittäminen, vianmääritys ja käytöstäpoistaminen - [Kirjaudu ulos kaikilta laitteilta](https://support.heidihealth.com/fi/articles/15500697-kirjaudu-ulos-kaikilta-laitteilta.md): Lue, kuinka kirjaudut ulos Heidi-tililtäsi kaikilla aktii - [Apple Social-Sign-In -päivitys \(heinä–elokuu 2026\)](https://support.heidihealth.com/fi/articles/15724473-apple-social-sign-in-paivitys-heina-elokuu-2026.md): Apple Social-Sign-In -tileillä on päivitetty kirjautumiskokemus koko heinä- ja elokuun ajan. ### Vianmääritys - [⚠️ Kirjautumisongelmia ja IT-palomuuri](https://support.heidihealth.com/fi/articles/8987799-kirjautumisongelmia-ja-it-palomuuri.md): Ratkaise palomuurin aiheuttamat yhteysongelmien, vianeta kirjautumisvirheitä tai etsi oikeat verkkotunnukset, jotka lisätään sallittujen luetteloon Heidi-käyttöä varten. - [Miten sulautuneet potilasistunnot erotetaan Heidissa](https://support.heidihealth.com/fi/articles/10089949-miten-sulautuneet-potilasistunnot-erotetaan-heidissa.md): Vianmääritys tilanteisiin, joissa 2 \(tai useita\) potilaskäyntejä on sekoitettu yhteen istuntoon - [Mikrofoni- ja ääniongelmat Heidissa Windows-käyttäjille](https://support.heidihealth.com/fi/articles/10247745-mikrofoni-ja-aaniongelmat-heidissa-windows-kayttajille.md): Ratkaise ongelmat, jotka ilmenevät, kun Heidi ei pääse käyttämään mikrofoniasi. Koskee vain Windows-käyttäjiä. - [Nortonin Heidi-latauksen estämisen vianmääritys](https://support.heidihealth.com/fi/articles/10396763-nortonin-heidi-latauksen-estamisen-vianmaaritys.md): Apua virustorjuntaohjelmiston latausten estämiseen - [Heidi-sovelluksen mikrofoni- ja ääniongelmien vianmääritys](https://support.heidihealth.com/fi/articles/11016383-heidi-sovelluksen-mikrofoni-ja-aaniongelmien-vianmaaritys.md): Ota mikrofoniluvan käyttöön, valitse oikea tulolaite, vahvista että mikrofoni on aktiivinen, ja paranna äänenlaatua kaikissa laitteissa ja selaimissa. - [Litteroinnin luomisen ja tuotoksen ongelmien vianmäärittäminen](https://support.heidihealth.com/fi/articles/10819594-litteroinnin-luomisen-ja-tuotoksen-ongelmien-vianmaarittaminen.md): Aloita täältä, jos litterointisi näyttää epätäydelliseltä, epätarkalta tai puuttuu kokonaan. - [Muistiinpanon tuotoksen vianetsintä](https://support.heidihealth.com/fi/articles/11016623-muistiinpanon-tuotoksen-vianetsinta.md): Noudata näitä vaiheita korjataksesi puuttuvat, epätäydelliset tai epätarkat muistiinpanot istunnosta. - [Vianmääritys: MFA-koodien vastaanottamatta jääminen \(SMS tai sähköposti\)](https://support.heidihealth.com/fi/articles/11967179-vianmaaritys-mfa-koodien-vastaanottamatta-jaaminen-sms-tai-sahkoposti.md): Käyttäjät, jotka eivät tällä hetkellä voi kirjautua, koska heidän MFA-koodinsa ei saavu perille. - [Kuinka tyhjentää selaimen välimuisti](https://support.heidihealth.com/fi/articles/12296451-kuinka-tyhjentaa-selaimen-valimuisti.md): Välimuistin tyhjentäminen eri selaimen toimittajien välillä, käsitellään Firefoxia, Google Chromea ja Microsoft Edgeä. - [Kuinka voin vianmäärittää Heidi Health iPad -sovellusta, joka jumiutuu tervetuloa- tai päivitysnäytölle?](https://support.heidihealth.com/fi/articles/12687551-kuinka-voin-vianmaarittaa-heidi-health-ipad-sovellusta-joka-jumiutuu-tervetuloa-tai-paivitysnaytolle.md) - [Kuinka voin ratkaista Heidi Health -sovelluksen jäätymisen "Tervetuloa uuteen Heidi-aikaan" -näytöllä?](https://support.heidihealth.com/fi/articles/12687558-kuinka-voin-ratkaista-heidi-health-sovelluksen-jaatymisen-tervetuloa-uuteen-heidi-aikaan-naytolla.md) - [Miksi Heidi Health saattaa epäonnistua mikrofonin äänen taltioimisessa ja kuinka voin ratkaista tämän?](https://support.heidihealth.com/fi/articles/13925343-miksi-heidi-health-saattaa-epaonnistua-mikrofonin-aanen-taltioimisessa-ja-kuinka-voin-ratkaista-taman.md) ### Tiimit ja organisaatiot - [Heidi-tiimit](https://support.heidihealth.com/fi/articles/9560724-heidi-tiimit.md): Kaikki mitä sinun tulee tietää Heidi-tiimeistä - [Mallien hallinta tiimissäsi](https://support.heidihealth.com/fi/articles/9587992-mallien-hallinta-tiimissasi.md): Tässä artikkelissa kerrotaan, kuinka ylläpitäjät ja Mallivastaavat voivat luoda, muokata, hallita näkyvyyttä, poistaa ja kopioida malleja tiimissä. - [Käyttäjien roolit](https://support.heidihealth.com/fi/articles/10382257-kayttajien-roolit.md): Heidi käyttää roolipohjaista käyttöoikeuksien hallintaa sen hallitsemiseksi, mitä kukin tiimin jäsen voi nähdä ja tehdä. Tässä artikkelissa käsitellään saatavilla olevia rooleja, niiden käyttöoikeu... - [Jaa istunto organisaatiosi sisällä](https://support.heidihealth.com/fi/articles/14883844-jaa-istunto-organisaatiosi-sisalla.md): Suoran istuntojen jakamisen avulla voit antaa tietyille tiimin jäsenille pääsyn yksittäisiin istuntoihin ja hallita, mitä he voivat tehdä. - [Kirjaa organisaatiosi jäsenet ulos etänä](https://support.heidihealth.com/fi/articles/15528181-kirjaa-organisaatiosi-jasenet-ulos-etana.md): Kirjaa organisaatiosi jäsenet ulos kaikilta heidän laitteiltaan ilman fyysistä pääsyä laitteeseen. ### Integroimiot - [Heidi-integraatioiden yleiskatsaus](https://support.heidihealth.com/fi/articles/14075160-heidi-integraatioiden-yleiskatsaus.md): Kaikki mitä sinun tulee tietää Heidi-integraatioista - [Muistiinpanon lähettäminen sähköiseen potilaskertomusrekisteriin](https://support.heidihealth.com/fi/articles/10514525-muistiinpanon-lahettaminen-sahkoiseen-potilaskertomusrekisteriin.md) - [Siirrä istunnon muistiinpanot \(sähköiseen\) potilastietojärjestelmään mobiililaitteella](https://support.heidihealth.com/fi/articles/15371497-siirra-istunnon-muistiinpanot-sahkoiseen-potilastietojarjestelmaan-mobiililaitteella.md): Tässä artikkelissa kerrotaan, miten muistiinpanot siirretään \(sähköiseen\) potilastietojärjestelmään Heidin mobiilisovelluksesta, mitkä integraatiot ovat tuettuja ja mitkä ovat nykyiset rajoitukset. - [Athena](https://support.heidihealth.com/fi/articles/10352786-athena.md): Yksityiskohtainen selvitys Athena-integraation aloittamisesta. - [Best Practice](https://support.heidihealth.com/fi/articles/9382109-best-practice.md): Yksityiskohtainen selvitys Best Practice -integraation aloittamisesta Heidi Scribelle. - [Cliniko](https://support.heidihealth.com/fi/articles/9576012-cliniko.md): Yksityiskohtainen opas Cliniko-integraation käyttöönottoon — sekä Heidi Scribelle että Heidi Commsille. - [Medical Director – Kirjautuminen / Rekisteröityminen](https://support.heidihealth.com/fi/articles/9928949-medical-director-kirjautuminen-rekisteroityminen.md): Medical Director – kuinka kirjautua sisään tai rekisteröityä Heidiin ja päivittää tilaus - [Nookal](https://support.heidihealth.com/fi/articles/11745292-nookal.md): Heidi integroituu saumattomasti Nookaliin, jolloin voit lähettää tekoälyn tuottamia terveydenhuollon muistiinpanoja suoraan asiakkaasi tiedostoon yhdellä napsautuksella. - [Gentu](https://support.heidihealth.com/fi/articles/11827255-gentu.md): Heidi integroituu saumattomasti Gentuun, jolloin voit lähettää tekoälyä käyttäen luodut terveydenhuollon muistiinpanot ja kirjeet potilaan tiedostoon yhdellä napsautuksella. - [Heidi Widget – Kirjautuminen / Rekisteröityminen ja tilauksen päivittäminen -opas](https://support.heidihealth.com/fi/articles/9914512-heidi-widget-kirjautuminen-rekisteroityminen-ja-tilauksen-paivittaminen-opas.md): Tämä sivu sisältää ohjeen Heidi-palveluun kirjautumisesta tai rekisteröitymisestä integroidun widgetin kautta. - [CareStack](https://support.heidihealth.com/fi/articles/11882349-carestack.md): Heidi integroi CareStackin kanssa tekoälyyn perustuvan reaaliaikaisten terveydenhuollon muistiinpanojen luomiseksi suoraan konsultaatioistasi. - [Halaxy](https://support.heidihealth.com/fi/articles/10094086-halaxy.md): Yksityiskohtainen selvitys Halaxy-integraation aloittamisesta. - [MediOffice](https://support.heidihealth.com/fi/articles/11881635-medioffice.md): Tallenna konsultaatiot ja luo tekoälyn avulla tuotettuja muistiinpanoja suoraan MediOffice-käynneissä. - [MediRecords](https://support.heidihealth.com/fi/articles/10101429-medirecords.md): Tämä artikkeli opastaa sinut Heidi-widgetin käyttöön MediRecordsissa tehokkaaseen, integroituun dokumentointiin ja konsultaatioihin. - [Zedmed](https://support.heidihealth.com/fi/articles/11881775-zedmed.md): Tallenna konsultaatiot ja luo tekoälymuistiinpanot suoraan Zedmedin käynneillä. - [Vimin asentaminen Heidi-eCW-integraatiota varten: Organisaation ylläpitäjille](https://support.heidihealth.com/fi/articles/12819017-vimin-asentaminen-heidi-ecw-integraatiota-varten-organisaation-yllapitajille.md): Tämä opas sisältää ohjeet eClinicalWorks-organisaation ylläpitäjille Vimin käyttöönottoon organisaatiossaan Heidi-integraation käyttöä varten. - [Heidin käyttö eClinicalWorksissa Vimin kautta](https://support.heidihealth.com/fi/articles/12855448-heidin-kaytto-eclinicalworksissa-vimin-kautta.md): Tämä opas opastaa sinua Heidi–eClinicalWorks-integraation määrittämisessä ja Heidin tekoälyä hyödyntävän dokumentaation käytössä eClinicalWorksissa. - [Vim:n asentaminen Heidi-eCW-integraatioon: Yksittäisille käyttäjille](https://support.heidihealth.com/fi/articles/12855515-vim-n-asentaminen-heidi-ecw-integraatioon-yksittaisille-kayttajille.md): Itsenäisille hoitajille: Tämä ohje on tarkoitettu yksittäisille kliinikkoille, jotka haluavat käyttää Heidi-integraatiota suoraan eClinicalWorksissa. Perustat oman Vim-tilin päästäksesi integraatioon. - [Heidin lisääminen eCW:hen Vimin kautta: Olemassa oleville Vim-käyttäjille](https://support.heidihealth.com/fi/articles/12858875-heidin-lisaaminen-ecw-hen-vimin-kautta-olemassa-oleville-vim-kayttajille.md): Organisaatioille, jotka käyttävät jo Vimia: Tämä opas näyttää Practice Adminsille ja loppukäyttäjille, kuinka lisätä Heidi olemassa olevaan Vim Connect -järjestelyyn, jotta tiimisi voi käyttää sitä... - [Biocanic](https://support.heidihealth.com/fi/articles/13222743-biocanic.md): Heidi-integraatio Biocanicille antaa sinulle mahdollisuuden luoda strukturoituja, tekoälyavusteisia terveydenhuollon muistiinpanoja asiakaskäynneillä suoraan Biocanic-alustassa. - [Genie](https://support.heidihealth.com/fi/articles/13433628-genie.md): Luo helposti korkealaatuisia muistiinpanoja ja kirjeitä Heidi-työpöytäsovelluksessa ja lähetä Genieen yhdellä napsautuksella. - [Veradigm- ja Heidi-integraatio](https://support.heidihealth.com/fi/articles/13521195-veradigm-ja-heidi-integraatio.md): Synkronoi kliinisiä muistiinpanoja Heidista suoraan Veradigmin tapaamisiin - [Accuro-integraatio](https://support.heidihealth.com/fi/articles/15583675-accuro-integraatio.md): Miten Heidi Health integroituu Accuro sähköiseen potilaskertomukseen ja mitkä ovat käyttöoikeuden vaatimukset ja vaiheet? ### Heidi Evidence - [Aloita Heidi Evidencen käyttö](https://support.heidihealth.com/fi/articles/13191359-aloita-heidi-evidencen-kaytto.md): Saa riippumattomia, rajoittamattomia kliinisiä vastauksia Heidissä. - [Heidi Evidence: UK and EU](https://support.heidihealth.com/fi/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. On kuitenkin olemassa tärkeitä eroja muihin alueisiin verrattuna. These restrictions apply to all UK and EU accounts, regardless ... - [Evidence Libraryn ja lähteiden hallinnan hallinta](https://support.heidihealth.com/fi/articles/15595402-evidence-libraryn-ja-lahteiden-hallinnan-hallinta.md): Lataa asiakirjoja, rakenna kokoelmia ja valitse luotettavat lähteet, joita Heidi Evidence hakee. Yksittäisille hoitohenkilöstön jäsenille ja Practice-ylläpitäjille. ## Français ### Premiers pas avec Heidi - [Configuration initiale avec Heidi](https://support.heidihealth.com/fr/articles/8906419-configuration-initiale-avec-heidi.md): Tout ce que vous devez savoir pour commencer avec Heidi ! - [Comment utiliser Heidi ?](https://support.heidihealth.com/fr/articles/9392602-comment-utiliser-heidi.md): Quelques notions de base sur la façon d'utiliser Heidi et une brève introduction aux outils. - [Comment implémenter Heidi dans votre cabinet](https://support.heidihealth.com/fr/articles/8885096-comment-implementer-heidi-dans-votre-cabinet.md): Quelques points pour bien démarrer si vous envisagez d'utiliser Heidi dans votre cabinet. - [Dans quels établissements de soins Heidi peut-elle être utilisée ?](https://support.heidihealth.com/fr/articles/8974442-dans-quels-etablissements-de-soins-heidi-peut-elle-etre-utilisee.md): Découvrez si Heidi convient à votre environnement de soins et à votre spécialité. - [Utilisez Heidi partout](https://support.heidihealth.com/fr/articles/10078486-utilisez-heidi-partout.md): Bien démarrer avec les applications Heidi : bureau et mobile. - [Application de Bureau](https://support.heidihealth.com/fr/articles/10060391-application-de-bureau.md): L'application Heidi Desktop est conçue pour s'intégrer de manière transparente avec la téléconsultation et d'autres services de communication en ligne, vous permettant d'utiliser des casques - [Application mobile Heidi pour mobile](https://support.heidihealth.com/fr/articles/9908824-application-mobile-heidi-pour-mobile.md): Capturez des sessions, générez des notes et accédez à votre documentation clinique où que vous soyez avec nos applications iOS et Android : conçues pour fonctionner en parallèle avec Heidi sur ordi... - [Extension Chrome Heidi](https://support.heidihealth.com/fr/articles/10053308-extension-chrome-heidi.md): Tout ce que vous devez savoir sur l'extension Chrome Heidi - [Comment puis-je donner des commentaires ?](https://support.heidihealth.com/fr/articles/8984257-comment-puis-je-donner-des-commentaires.md): Nous attachons vraiment de l'importance à vos commentaires et nous nous efforçons constamment de nous améliorer ! - [Programme de parrainage](https://support.heidihealth.com/fr/articles/8849714-programme-de-parrainage.md): Générez et partagez votre lien de parrainage unique pour inviter des collègues et des pairs à l'application Heidi et soyez récompensé. - [Heidi Praticien pour les Juniors](https://support.heidihealth.com/fr/articles/10575365-heidi-praticien-pour-les-juniors.md): Comment obtenir un abonnement Heidi Praticien d'un an, pour les étudiants, les internes et les résidents - [Qu'est-ce que Heidi ?](https://support.heidihealth.com/fr/articles/8885059-qu-est-ce-que-heidi.md): Les bases - si vous avez besoin d'aide pour choisir, ou pour convaincre un collègue ou un manager. - [Heidi Rebrand : Nouveau look, flux de travail inchangés](https://support.heidihealth.com/fr/articles/12440730-heidi-rebrand-nouveau-look-flux-de-travail-inchanges.md) - [Utilisation de Heidi sur plusieurs appareils](https://support.heidihealth.com/fr/articles/13679763-utilisation-de-heidi-sur-plusieurs-appareils.md): Poursuivre une session sur plusieurs appareils. ### Guides Heidi - [Rencontrez Heidi : Votre partenaire IA en matière de soins](https://support.heidihealth.com/fr/articles/14648376-rencontrez-heidi-votre-partenaire-ia-en-matiere-de-soins.md): Un message de bienvenue de l'équipe Heidi — des présentations vidéo de Tom, Simon et Hannah. - [Configurez votre compte Heidi](https://support.heidihealth.com/fr/articles/14648388-configurez-votre-compte-heidi.md): Configuration de compte étape par étape pour les utilisateurs individuels et les administrateurs. - [Construire votre flux de travail](https://support.heidihealth.com/fr/articles/14648403-construire-votre-flux-de-travail.md): Où utiliser Heidi et comment choisir le bon mode pour votre cabinet. - [Comment Heidi protège vos données](https://support.heidihealth.com/fr/articles/14648423-comment-heidi-protege-vos-donnees.md): Un aperçu de la protection des données, conformité et garanties juridiques de Heidi. - [Prise en main de Heidi](https://support.heidihealth.com/fr/articles/14648425-prise-en-main-de-heidi.md): Aperçu de la plateforme couvrant les Références, les tâches, les modèles, les paramètres, la mémoire et bien plus. - [Prise en main de Heidi pour l'Établissement](https://support.heidihealth.com/fr/articles/14648430-prise-en-main-de-heidi-pour-l-etablissement.md): Aperçu du déploiement, configuration de l'admin global, authentification unique/authentification multifacteur, gestion des utilisateurs et conformité. - [Faire en sorte que Heidi ressemble à votre style](https://support.heidihealth.com/fr/articles/14648434-faire-en-sorte-que-heidi-ressemble-a-votre-style.md): Personnalisez le contenu généré de Heidi pour correspondre à votre voix et votre style cliniques. - [Complétez Votre Première Session](https://support.heidihealth.com/fr/articles/14648439-completez-votre-premiere-session.md): Un guide pas à pas de votre toute première session Heidi, du début à la fin. - [Modèles 101 : Les bases](https://support.heidihealth.com/fr/articles/14648446-modeles-101-les-bases.md): Tout ce que vous devez savoir pour commencer à utiliser efficacement les modèles Heidi. - [Modèles 102 : aller plus loin avec les modèles](https://support.heidihealth.com/fr/articles/14648449-modeles-102-aller-plus-loin-avec-les-modeles.md): Techniques avancées, plus des liens vers l'aperçu des modèles et l'académie des modèles. - [Activer votre équipe avec Heidi pour Établissement](https://support.heidihealth.com/fr/articles/14648454-activer-votre-equipe-avec-heidi-pour-etablissement.md): Conseils spécifiques à Établissement pour la prise en main et l'activation de l'équipe. - [Admins : Gérez votre équipe](https://support.heidihealth.com/fr/articles/14648633-admins-gerez-votre-equipe.md): Outils et paramètres pour gérer votre équipe dans Heidi. - [Admins : Paramètres de l'organisation et provisionnement](https://support.heidihealth.com/fr/articles/14648705-admins-parametres-de-l-organisation-et-provisionnement.md): Comment provisionner des comptes et gérer les licences pour votre organisation. - [Déballez et découvrez votre Remote](https://support.heidihealth.com/fr/articles/15282420-deballez-et-decouvrez-votre-remote.md): Apprenez à connaître Heidi Remote : le contenu de la boîte et les deux boutons que vous utiliserez à chaque session. - [Configuration, connexion et démarrage de votre première session](https://support.heidihealth.com/fr/articles/15282523-configuration-connexion-et-demarrage-de-votre-premiere-session.md): Comment coupler Heidi Remote à votre application, effectuer une session test et comprendre comment vos transcriptions se synchronisent. - [Portée Bluetooth & Comment porter l'appareil](https://support.heidihealth.com/fr/articles/15282628-portee-bluetooth-comment-porter-l-appareil.md): Le positionnement détermine la qualité audio, et la qualité audio détermine vos notes. Ce guide couvre le positionnement optimal et l'impact de la portée Bluetooth sur vos sessions. - [Dépannage des sessions Remote](https://support.heidihealth.com/fr/articles/15283168-depannage-des-sessions-remote.md): Comment dépanner une session manquante ou non synchronisée, et que faire si le problème persiste. - [Interroger avec les Références](https://support.heidihealth.com/fr/articles/14648712-interroger-avec-les-references.md): Commencez avec la fonctionnalité Références de Heidi. - [Tirer le meilleur parti de Heidi](https://support.heidihealth.com/fr/articles/14648718-tirer-le-meilleur-parti-de-heidi.md): Conseils avancés : contexte, personnalisation, profils patient, codage et paramètres de langue. - [Connecter Heidi à vos systèmes](https://support.heidihealth.com/fr/articles/14648724-connecter-heidi-a-vos-systemes.md): Un guide pour intégrer Heidi avec vos systèmes cliniques existants. - [Conseils de dépannage principaux](https://support.heidihealth.com/fr/articles/14648735-conseils-de-depannage-principaux.md): Solutions aux problèmes et questions les plus courants de Heidi. ### Les fonctionnalités de Heidi - [Dictionnaire des fonctionnalités de Heidi](https://support.heidihealth.com/fr/articles/8840280-dictionnaire-des-fonctionnalites-de-heidi.md): Un aperçu des fonctionnalités de Heidi. - [Qu'est-ce que Demander à Heidi ?](https://support.heidihealth.com/fr/articles/8974408-qu-est-ce-que-demander-a-heidi.md): Votre partenaire IA pour un soutien clinique fiable, des tâches administratives et la documentation. - [Qu'est-ce que le « contexte » ?](https://support.heidihealth.com/fr/articles/8974419-qu-est-ce-que-le-contexte.md): Comment tirer le meilleur parti de la fonctionnalité « Contexte » de Heidi. - [Quels sont les différents modèles de note?](https://support.heidihealth.com/fr/articles/8984082-quels-sont-les-differents-modeles-de-note.md) - [Que signifient les différents niveaux de détail ?](https://support.heidihealth.com/fr/articles/8984114-que-signifient-les-differents-niveaux-de-detail.md): Comprendre la différence entre chacun des niveaux de détail disponibles dans Heidi. - [Commencez avec les modèles](https://support.heidihealth.com/fr/articles/8974437-commencez-avec-les-modeles.md): Tout ce que vous devez savoir sur les modèles dans Heidi : ce qu'ils sont, comment les utiliser dans une session, comment les créer et les éditer, et comment gérer vos paramètres. - [Qu'est-ce que HOPC?](https://support.heidihealth.com/fr/articles/8984149-qu-est-ce-que-hopc.md) - [Qu'est-ce que SOAP ?](https://support.heidihealth.com/fr/articles/8984151-qu-est-ce-que-soap.md) - [Dicter dans Heidi : laquelle utilisez-vous ?](https://support.heidihealth.com/fr/articles/8974388-dicter-dans-heidi-laquelle-utilisez-vous.md): Présentation approfondie de nos fonctionnalités de dictée. - [Qu'est-ce que la Transcription par défaut ? Anciennement Transcription](https://support.heidihealth.com/fr/articles/10454775-qu-est-ce-que-la-transcription-par-defaut-anciennement-transcription.md): Transcription fait référence à une ancienne fonctionnalité qui est désactivée, pour la mention de la fonctionnalité de transcription, nous utilisons maintenant « Transcription par défaut » - [Heidi Labs](https://support.heidihealth.com/fr/articles/9913259-heidi-labs.md): Heidi Labs est notre ensemble de fonctionnalités expérimentales où nous présentons des fonctionnalités novatrices et passionnantes pour obtenir les premiers commentaires de nos utilisateurs. - [Raccourcis clavier](https://support.heidihealth.com/fr/articles/9890245-raccourcis-clavier.md) - [Mémoire](https://support.heidihealth.com/fr/articles/9913729-memoire.md): La mémoire est une fonctionnalité qui vous permet de fournir des commentaires personnalisés à l'IA sur la façon dont vous souhaitez que vos notes soient générées. - [Mise en forme de texte enrichi - Gras et italique](https://support.heidihealth.com/fr/articles/9890499-mise-en-forme-de-texte-enrichi-gras-et-italique.md): Mettez en gras et en italique vos notes où vous le souhaitez - [Bien démarrer avec les modèles Community](https://support.heidihealth.com/fr/articles/9747185-bien-demarrer-avec-les-modeles-community.md): Aperçu détaillé de la communauté de modèles de Heidi. - [Gestion de vos sessions de patients](https://support.heidihealth.com/fr/articles/10122397-gestion-de-vos-sessions-de-patients.md): Une fonctionnalité pour gérer les patients, lier les séances et permettre aux praticiens de créer, mettre à jour et organiser les informations des patients sans problème - [Codage](https://support.heidihealth.com/fr/articles/10383059-codage.md): Générer des codes cliniques exacts et fiables aux côtés de vos notes. - [Scribe et dictée](https://support.heidihealth.com/fr/articles/11016947-scribe-et-dictee.md) - [Codage médical](https://support.heidihealth.com/fr/articles/11142087-codage-medical.md): Tout ce que vous devez savoir sur le codage médical dans Heidi - [Dictée](https://support.heidihealth.com/fr/articles/11129458-dictee.md): Utilisez votre voix pour rédiger et modifier du texte dans Heidi, et dans toutes vos autres applications. Maintenez un raccourci clavier enfoncé pour dicter ou utilisez l’icône du microphone si vou... - [Tâches Heidi](https://support.heidihealth.com/fr/articles/11519782-taches-heidi.md): Capturez les actions de suivi directement depuis vos notes, gérez-les au fur et à mesure de votre travail et conservez tout dans une liste organisée. - [Formulaires](https://support.heidihealth.com/fr/articles/11668834-formulaires.md): Créez des modèles de formulaire PDF remplissables dans Heidi, enregistrez-les et remplissez-les automatiquement en quelques secondes à l'aide des informations de votre session. - [Personnalisation](https://support.heidihealth.com/fr/articles/11989443-personnalisation.md): Heidi s'adapte à votre style personnel au fil du temps, en appliquant automatiquement votre terminologie préférée et votre formatage à toutes vos futures notes. - [Heidi Verify](https://support.heidihealth.com/fr/articles/14698472-heidi-verify.md) - [Picture-in-Picture](https://support.heidihealth.com/fr/articles/14836214-picture-in-picture.md): Vérifiez en un coup d'œil que Heidi est en train de transcrire lorsque vous passez à d'autres applications, grâce à Picture-in-Picture. - [Fin de l'accès gratuit aux Références : vos questions, nos réponses](https://support.heidihealth.com/fr/articles/15199801-fin-de-l-acces-gratuit-aux-references-vos-questions-nos-reponses.md): Ce qui change à la fin de votre accès gratuit de 90 jours aux Références, ce que vous conservez et comment passer à un forfait supérieur si vous souhaitez conserver les fonctionnalités premium de R... ### Académie des modèles Heidi Health - [Créer des modèles dans Heidi : Un guide de base](https://support.heidihealth.com/fr/articles/9803972-creer-des-modeles-dans-heidi-un-guide-de-base.md): Commencez par les bases de la création de modèles dans Heidi. - [Améliorer vos modèles Heidi : Un guide intermédiaire](https://support.heidihealth.com/fr/articles/9817515-ameliorer-vos-modeles-heidi-un-guide-intermediaire.md): Affinez davantage vos modèles, une fois que vous avez une bonne maîtrise des bases. - [Maîtriser vos modèles Heidi : Un guide avancé](https://support.heidihealth.com/fr/articles/9817523-maitriser-vos-modeles-heidi-un-guide-avance.md): Pour les praticiens qui souhaitent des modèles dynamiques et intelligents qui s'adaptent à différents scénarios cliniques. - [Création et modification de modèles](https://support.heidihealth.com/fr/articles/13123938-creation-et-modification-de-modeles.md): Guide complet pour créer et modifier des modèles en utilisant la nouvelle expérience de modification de modèles dans Heidi. ### Heidi Remote - [Bien démarrer avec Heidi Remote](https://support.heidihealth.com/fr/articles/14130260-bien-demarrer-avec-heidi-remote.md): Découvrez comment configurer et préparer votre Heidi Remote avant votre première session. - [Utiliser Heidi Remote : transcrire, synchroniser et réassigner](https://support.heidihealth.com/fr/articles/14130337-utiliser-heidi-remote-transcrire-synchroniser-et-reassigner.md): Découvrez comment transcrire les sessions, comprendre les voyants indicateurs LED, synchroniser les sessions avec l'application Heidi, charger votre Remote et la maintenir propre. - [Heidi Remote : expédition, remboursements et garantie](https://support.heidihealth.com/fr/articles/14130352-heidi-remote-expedition-remboursements-et-garantie.md): Découvrez ce à quoi vous attendre lorsque votre commande est en route, comment demander un remboursement et ce qui est couvert par la garantie. - [Guide de dépannage Heidi Remote](https://support.heidihealth.com/fr/articles/15199028-guide-de-depannage-heidi-remote.md): Cet article présente les questions fréquemment posées et les étapes de dépannage pour votre Remote. ### Conformité, données et protection des données - [Données et sécurité chez Heidi Health](https://support.heidihealth.com/fr/articles/8885107-donnees-et-securite-chez-heidi-health.md) - [Heidi est-il conforme aux réglementations de protection des données dans le secteur de la santé ?](https://support.heidihealth.com/fr/articles/8885110-heidi-est-il-conforme-aux-reglementations-de-protection-des-donnees-dans-le-secteur-de-la-sante.md) - [Obtenir le consentement du patient](https://support.heidihealth.com/fr/articles/8973150-obtenir-le-consentement-du-patient.md): Dois-je obtenir le consentement de mes patients pour utiliser Heidi avec eux ? - [Heidi est-il approuvé par les organismes de défense médicale ?](https://support.heidihealth.com/fr/articles/9067976-heidi-est-il-approuve-par-les-organismes-de-defense-medicale.md) - [Utilisation de Heidi conformément aux directives du NHS](https://support.heidihealth.com/fr/articles/11998932-utilisation-de-heidi-conformement-aux-directives-du-nhs.md): Un guide sur la façon de structurer vos modèles et invites d'IA en toute sécurité. - [Engagement canadien envers la protection des données et la sécurité](https://support.heidihealth.com/fr/articles/12310195-engagement-canadien-envers-la-protection-des-donnees-et-la-securite.md) - [Signalement d'une Réclamation Relative à un Dispositif Médical ou d'un Incident Grave Potentiel](https://support.heidihealth.com/fr/articles/13035721-signalement-d-une-reclamation-relative-a-un-dispositif-medical-ou-d-un-incident-grave-potentiel.md) ### Forfaits, tarification et facturation - [Quel forfait Heidi vous convient ?](https://support.heidihealth.com/fr/articles/8885129-quel-forfait-heidi-vous-convient.md): Un aperçu des forfaits d'abonnement de Heidi et de ce qui est inclus à chaque niveau. - [Forfaits tarifaires, coûts et fonctionnalités de Heidi](https://support.heidihealth.com/fr/articles/8885030-forfaits-tarifaires-couts-et-fonctionnalites-de-heidi.md): Découvrez ce qui vous convient sur les forfaits gratuit, payant et équipe de Heidi. - [💳 Quelle est la différence entre le traitement Basic et le traitement prioritaire ?](https://support.heidihealth.com/fr/articles/8885153-quelle-est-la-difference-entre-le-traitement-basic-et-le-traitement-prioritaire.md) - [Modifier votre abonnement Heidi](https://support.heidihealth.com/fr/articles/10997994-modifier-votre-abonnement-heidi.md): Modification de votre abonnement Heidi Health - [Modifications du forfait Heidi : noms, fonctionnalités et FAQ](https://support.heidihealth.com/fr/articles/13921980-modifications-du-forfait-heidi-noms-fonctionnalites-et-faq.md): Comprendre les niveaux d'abonnement de Heidi suite à la mise à jour de février 2026 ### Utiliser Heidi pour vos consultations - [Récupérer et supprimer vos sessions](https://support.heidihealth.com/fr/articles/8885146-recuperer-et-supprimer-vos-sessions.md): Cet article explique comment trouver et récupérer des notes de consultation et comment supprimer des sessions. - [Introduction aux séances cliniques](https://support.heidihealth.com/fr/articles/8987709-introduction-aux-seances-cliniques.md) - [Envoi de notes par courrier électronique et partage](https://support.heidihealth.com/fr/articles/8984219-envoi-de-notes-par-courrier-electronique-et-partage.md) - [Utiliser Heidi en téléconsultation](https://support.heidihealth.com/fr/articles/9765598-utiliser-heidi-en-teleconsultation.md): Pour optimiser votre expérience de téléconsultation en utilisant Heidi, suivez ces directives : - [Créer une note pré-session](https://support.heidihealth.com/fr/articles/13088525-creer-une-note-pre-session.md): Guide complet pour créer une note à partir du contexte à tout moment et continuer à documenter de manière transparente en ajoutant la transcription dans la même session. - [Patients](https://support.heidihealth.com/fr/articles/15467820-patients.md): Cet article couvre tout ce qui concerne la fonctionnalité Patient : la barre latérale Patients, ce qui est stocké dans un Patient, les documents au niveau du patient, l'extraction automatique, la l... ### Paramètres du compte - [Comment réinitialiser mon mot de passe ?](https://support.heidihealth.com/fr/articles/8906355-comment-reinitialiser-mon-mot-de-passe.md) - [Comment puis-je mettre à jour mes informations personnelles sur mon compte ?](https://support.heidihealth.com/fr/articles/8906346-comment-puis-je-mettre-a-jour-mes-informations-personnelles-sur-mon-compte.md) - [Authentification multifacteur \(MFA\) dans Heidi](https://support.heidihealth.com/fr/articles/10763751-authentification-multifacteur-mfa-dans-heidi.md): Configuration, dépannage et désactivation de la MFA - [Se déconnecter de tous les appareils](https://support.heidihealth.com/fr/articles/15500697-se-deconnecter-de-tous-les-appareils.md): Découvrez comment vous déconnecter de votre compte Heidi sur tous les appareils actifs - [Mise à jour de la connexion sociale Apple \(juillet-août 2026\)](https://support.heidihealth.com/fr/articles/15724473-mise-a-jour-de-la-connexion-sociale-apple-juillet-aout-2026.md): Les comptes avec connexion sociale Apple bénéficieront d'une expérience de connexion mise à jour tout au long de juillet et août. ### Dépannage - [Problème de connexion et pare-feu informatique](https://support.heidihealth.com/fr/articles/8987799-probleme-de-connexion-et-pare-feu-informatique.md): Réglez pannes de connexion \(pare-feu\), erreurs d'accès, et domaines à autoriser. - [Comment séparer les sessions de patients fusionnées dans Heidi](https://support.heidihealth.com/fr/articles/10089949-comment-separer-les-sessions-de-patients-fusionnees-dans-heidi.md): Dépannage pour quand vous avez 2 \(ou plusieurs\) visites de patients mélangées dans une seule session - [Résolution des conflits de microphone et audio pour Heidi sur Windows](https://support.heidihealth.com/fr/articles/10247745-resolution-des-conflits-de-microphone-et-audio-pour-heidi-sur-windows.md): Dépannez les problèmes qui surviennent lorsque Heidi ne peut pas accéder à votre microphone, pertinent uniquement pour les utilisateurs Windows. - [Dépannage : Norton bloque le téléchargement de Heidi](https://support.heidihealth.com/fr/articles/10396763-depannage-norton-bloque-le-telechargement-de-heidi.md): Aide pour le blocage de l'antivirus lors du téléchargement du logiciel de bureau - [Dépannage des problèmes de microphone et d'audio dans Heidi](https://support.heidihealth.com/fr/articles/11016383-depannage-des-problemes-de-microphone-et-d-audio-dans-heidi.md): Activez les autorisations de microphone, sélectionnez la bonne entrée, confirmez que votre microphone est actif et améliorez la qualité sonore sur tous les appareils et navigateurs. - [Dépannage de la génération et des problèmes de contenu généré](https://support.heidihealth.com/fr/articles/10819594-depannage-de-la-generation-et-des-problemes-de-contenu-genere.md): Commencez ici si votre transcription semble incomplète, inexacte ou manquante entièrement. - [Dépannage des problèmes de contenu généré de note](https://support.heidihealth.com/fr/articles/11016623-depannage-des-problemes-de-contenu-genere-de-note.md): Suivez ces étapes pour corriger les notes manquantes, incomplètes ou inexactes de votre session. - [Dépannage : Non-réception des codes d'authentification multifacteur \(SMS ou e-mail\)](https://support.heidihealth.com/fr/articles/11967179-depannage-non-reception-des-codes-d-authentification-multifacteur-sms-ou-e-mail.md): Utilisateurs actuellement incapables de se connecter car leur code d'authentification multifacteur n'arrive pas. - [Comment effacer le cache de votre navigateur](https://support.heidihealth.com/fr/articles/12296451-comment-effacer-le-cache-de-votre-navigateur.md): Effacer votre cache sur différents navigateurs, notamment Firefox, Google Chrome et Microsoft Edge. - [Comment puis-je dépanner l'application Heidi Health iPad bloquée sur l'écran d'accueil ou de mise à jour ?](https://support.heidihealth.com/fr/articles/12687551-comment-puis-je-depanner-l-application-heidi-health-ipad-bloquee-sur-l-ecran-d-accueil-ou-de-mise-a-jour.md) - [Comment puis-je résoudre les problèmes de gel de l'application Heidi Health sur l'écran « Bienvenue dans une nouvelle ère de Heidi » ?](https://support.heidihealth.com/fr/articles/12687558-comment-puis-je-resoudre-les-problemes-de-gel-de-l-application-heidi-health-sur-l-ecran-bienvenue-dans-une-nouvelle-ere-de-heidi.md) - [Pourquoi Heidi Health pourrait-elle ne pas capturer l'audio du microphone, et comment puis-je résoudre ce problème ?](https://support.heidihealth.com/fr/articles/13925343-pourquoi-heidi-health-pourrait-elle-ne-pas-capturer-l-audio-du-microphone-et-comment-puis-je-resoudre-ce-probleme.md) ### Équipes et organisations - [Équipes Heidi](https://support.heidihealth.com/fr/articles/9560724-equipes-heidi.md): Tout ce que vous devez savoir sur les équipes Heidi - [Gérer les modèles dans votre équipe](https://support.heidihealth.com/fr/articles/9587992-gerer-les-modeles-dans-votre-equipe.md): Cet article explique comment les administrateurs et les gestionnaires de modèles peuvent créer, modifier, contrôler la visibilité, supprimer et dupliquer des modèles au sein de l'équipe. - [Rôles utilisateur](https://support.heidihealth.com/fr/articles/10382257-roles-utilisateur.md): Heidi utilise un contrôle d'accès basé sur les rôles pour gérer ce que chaque membre de l'équipe peut voir et faire. Cet article présente les rôles disponibles, leurs autorisations et la manière de... - [Partager une session au sein de votre organisation](https://support.heidihealth.com/fr/articles/14883844-partager-une-session-au-sein-de-votre-organisation.md): Le partage direct de session vous permet de donner à des membres spécifiques de votre équipe accès à des sessions individuelles, en contrôlant ce qu'ils peuvent faire. - [Déconnecter les membres de votre organisation à distance](https://support.heidihealth.com/fr/articles/15528181-deconnecter-les-membres-de-votre-organisation-a-distance.md): Déconnectez les membres de votre organisation sur tous leurs appareils, sans avoir besoin d'un accès physique à l'appareil. ### Intégrations - [Aperçu des intégrations Heidi](https://support.heidihealth.com/fr/articles/14075160-apercu-des-integrations-heidi.md): Tout ce que vous devez savoir sur les intégrations Heidi - [Envoi de votre note vers un DPI](https://support.heidihealth.com/fr/articles/10514525-envoi-de-votre-note-vers-un-dpi.md) - [Envoyer des notes de session vers votre dossier patient informatisé \(DPI\) sur mobile](https://support.heidihealth.com/fr/articles/15371497-envoyer-des-notes-de-session-vers-votre-dossier-patient-informatise-dpi-sur-mobile.md): Cet article explique comment envoyer des notes vers votre dossier patient informatisé \(DPI\) depuis l'application mobile Heidi, quelles intégrations sont prises en charge et les limitations actuelles. - [Athena](https://support.heidihealth.com/fr/articles/10352786-athena.md): Un guide détaillé pour commencer avec votre intégration Athena. - [Cabinet idéale](https://support.heidihealth.com/fr/articles/9382109-cabinet-ideale.md): Un guide détaillé pour démarrer avec votre intégration Best Practice pour Transcription Heidi. - [Cliniko](https://support.heidihealth.com/fr/articles/9576012-cliniko.md): Un guide détaillé pour démarrer avec votre intégration Cliniko — pour Transcription Heidi et Heidi Télésecrétariat. - [Medical Director - Processus de connexion / inscription](https://support.heidihealth.com/fr/articles/9928949-medical-director-processus-de-connexion-inscription.md): Medical Director - comment se connecter / s'inscrire à Heidi et mettre à niveau l'abonnement - [Nookal](https://support.heidihealth.com/fr/articles/11745292-nookal.md): Heidi s'intègre parfaitement à Nookal, ce qui vous permet d'envoyer des notes cliniques générées par l'IA directement dans le dossier de votre client en un seul clic. - [Gentu](https://support.heidihealth.com/fr/articles/11827255-gentu.md): Heidi s'intègre de façon transparente avec Gentu, ce qui vous permet d'envoyer des notes cliniques et des lettres générées par l'IA vers le dossier de votre patient en un seul clic. - [Guide Widget Heidi - Se connecter / S'inscrire et améliorer l'abonnement](https://support.heidihealth.com/fr/articles/9914512-guide-widget-heidi-se-connecter-s-inscrire-et-ameliorer-l-abonnement.md): Cette page fournit un guide sur la façon de se connecter ou de s'inscrire à Heidi via le Widget intégré. - [CareStack](https://support.heidihealth.com/fr/articles/11882349-carestack.md): Heidi s'intègre à CareStack pour générer des notes cliniques en temps réel à l'aide de l'IA, directement à partir de vos consultations. - [Halaxy](https://support.heidihealth.com/fr/articles/10094086-halaxy.md): Un guide détaillé pour démarrer avec votre intégration Halaxy. - [MediOffice](https://support.heidihealth.com/fr/articles/11881635-medioffice.md): Enregistrez les consultations et générez des notes IA directement dans les visites MediOffice. - [MediRecords](https://support.heidihealth.com/fr/articles/10101429-medirecords.md): Cet article vous guide dans l'utilisation du widget Heidi dans MediRecords pour une documentation et des consultations efficaces et intégrées. - [Zedmed](https://support.heidihealth.com/fr/articles/11881775-zedmed.md): Enregistrez des consultations et générez des notes par IA directement dans les visites Zedmed. - [Installation de Vim pour l'intégration Heidi-eCW : Pour les administrateurs de l'organisation](https://support.heidihealth.com/fr/articles/12819017-installation-de-vim-pour-l-integration-heidi-ecw-pour-les-administrateurs-de-l-organisation.md): Ce guide fournit des instructions aux administrateurs de l'organisation eClinicalWorks pour déployer Vim dans leur organisation afin d'accéder à l'intégration Heidi. - [Utiliser Heidi dans eClinicalWorks via Vim](https://support.heidihealth.com/fr/articles/12855448-utiliser-heidi-dans-eclinicalworks-via-vim.md): Ce guide vous expliquera comment configurer l'intégration Heidi—eClinicalWorks et comment utiliser la documentation par IA de Heidi dans eClinicalWorks. - [Comment installer Vim pour l'intégration Heidi-eCW : Pour les utilisateurs individuels](https://support.heidihealth.com/fr/articles/12855515-comment-installer-vim-pour-l-integration-heidi-ecw-pour-les-utilisateurs-individuels.md): Pour les praticiens indépendants : Ce guide est destiné aux praticiens individuels qui souhaitent utiliser l'intégration Heidi directement dans eClinicalWorks. Vous configurerez votre propre compte... - [Ajouter Heidi à eCW via Vim : Pour les utilisateurs Vim existants](https://support.heidihealth.com/fr/articles/12858875-ajouter-heidi-a-ecw-via-vim-pour-les-utilisateurs-vim-existants.md): Pour les organisations utilisant déjà Vim : ce guide montre aux admins du cabinet et aux utilisateurs finaux comment ajouter Heidi à votre configuration Vim Connect existante afin que votre équipe ... - [Biocanic](https://support.heidihealth.com/fr/articles/13222743-biocanic.md): L'intégration Heidi pour Biocanic vous permet de générer des notes cliniques structurées et alimentées par l'IA lors de vos séances avec les clients, directement depuis la plateforme Biocanic. - [Genie](https://support.heidihealth.com/fr/articles/13433628-genie.md): Créez facilement des notes et des lettres de haute qualité dans l'application Heidi Desktop et envoyez-les vers Genie en un seul clic. - [Intégration Veradigm et Heidi](https://support.heidihealth.com/fr/articles/13521195-integration-veradigm-et-heidi.md): Synchronisez les notes cliniques de Heidi directement dans les rencontres Veradigm - [Intégration Accuro](https://support.heidihealth.com/fr/articles/15583675-integration-accuro.md): Comment Heidi Health s'intègre-t-il avec Accuro DPI, et quelles sont les conditions et les étapes d'accès ? ### Heidi Références - [Démarrer avec Heidi Références](https://support.heidihealth.com/fr/articles/13191359-demarrer-avec-heidi-references.md): Obtenez des réponses cliniques indépendantes et illimitées dans Heidi. - [Heidi Evidence: UK and EU](https://support.heidihealth.com/fr/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. Cependant, il existe des différences importantes par rapport à d'autres régions. These restrictions apply to all UK and EU accoun... - [Gérer votre bibliothèque Références et le choix des sources](https://support.heidihealth.com/fr/articles/15595402-gerer-votre-bibliotheque-references-et-le-choix-des-sources.md): Importez des documents, créez des collections et choisissez les sources de confiance que Heidi Références consulte. Pour les praticiens individuels et les administrateurs de cabinet. ## Deutsch ### Loslegen mit Heidi - [Erste Schritte mit Heidi](https://support.heidihealth.com/de/articles/8906419-erste-schritte-mit-heidi.md): Alles, was Sie wissen müssen, um mit Heidi zu beginnen! - [Wie nutze ich Heidi?](https://support.heidihealth.com/de/articles/9392602-wie-nutze-ich-heidi.md): Einige Grundlagen zur Verwendung von Heidi und eine kurze Einführung in die Tools. - [Heidi in Ihrer Praxis einführen](https://support.heidihealth.com/de/articles/8885096-heidi-in-ihrer-praxis-einfuhren.md): Ein paar wichtige Punkte für den Einstieg, wenn Sie erwägen, Heidi in Ihrer Praxis zu nutzen. - [In welchen Gesundheitseinrichtungen kann Heidi verwendet werden?](https://support.heidihealth.com/de/articles/8974442-in-welchen-gesundheitseinrichtungen-kann-heidi-verwendet-werden.md): Erfahren Sie, ob Heidi für Ihre Gesundheitseinrichtung und Fachrichtung geeignet ist. - [Heidi überall nutzen](https://support.heidihealth.com/de/articles/10078486-heidi-uberall-nutzen.md): Erste Schritte mit den Apps von Heidi: Desktop und Mobile. - [Desktop-Anwendung](https://support.heidihealth.com/de/articles/10060391-desktop-anwendung.md): Die Heidi Desktop-App ist so gestaltet, dass sie sich nahtlos in Telemedizin und andere Online-Telefoniedienste integriert und es Ihnen ermöglicht, Headsets zu verwenden - [Heidi Mobile App](https://support.heidihealth.com/de/articles/9908824-heidi-mobile-app.md): Erfassen Sie Sitzungen, generieren Sie Notizen und greifen Sie unterwegs auf Ihre klinische Dokumentation zu – mit unseren iOS- und Android-Apps: entwickelt, um gemeinsam mit Heidi auf dem Desktop ... - [Heidi Chrome-Erweiterung](https://support.heidihealth.com/de/articles/10053308-heidi-chrome-erweiterung.md): Alles, was Sie über die Heidi Chrome-Erweiterung wissen müssen - [Wie kann ich Feedback geben?](https://support.heidihealth.com/de/articles/8984257-wie-kann-ich-feedback-geben.md): Wir schätzen Ihr Feedback sehr und streben ständig nach Verbesserung! - [Empfehlungsprogramm](https://support.heidihealth.com/de/articles/8849714-empfehlungsprogramm.md): Generieren und teilen Sie Ihren eindeutigen ‚Empfehlungslink', um Kollegen und Fachkollegen zur Heidi-App einzuladen und belohnt zu werden. - [Heidi Clinician für Nachwuchskräfte](https://support.heidihealth.com/de/articles/10575365-heidi-clinician-fur-nachwuchskrafte.md): Wie man ein Heidi Clinician-Abonnement für ein Jahr für Studierende, Assistenzärzte und Ärzte in Weiterbildung erhält - [Was ist Heidi?](https://support.heidihealth.com/de/articles/8885059-was-ist-heidi.md): Die Grundlagen – falls Sie Hilfe bei der Entscheidung benötigen oder einen Kollegen oder Manager überzeugen möchten. - [Heidis Redesign: Neues Aussehen, Arbeitsabläufe bleiben unverändert](https://support.heidihealth.com/de/articles/12440730-heidis-redesign-neues-aussehen-arbeitsablaufe-bleiben-unverandert.md) - [Heidi auf mehreren Geräten nutzen](https://support.heidihealth.com/de/articles/13679763-heidi-auf-mehreren-geraten-nutzen.md): Sitzung auf mehreren Geräten fortsetzen. ### Heidi-Leitfäden - [Heidi kennenlernen: Ihr KI-Gesundheitspartner](https://support.heidihealth.com/de/articles/14648376-heidi-kennenlernen-ihr-ki-gesundheitspartner.md): Eine Begrüßung vom Heidi-Team – Video-Vorstellungen von Tom, Simon und Hannah. - [Richten Sie Ihr Heidi-Konto ein](https://support.heidihealth.com/de/articles/14648388-richten-sie-ihr-heidi-konto-ein.md): Schritt-für-Schritt-Kontoeinrichtung für einzelne Benutzer und Administratoren. - [Ihren Arbeitsablauf aufbauen](https://support.heidihealth.com/de/articles/14648403-ihren-arbeitsablauf-aufbauen.md): Wo Sie Heidi einsetzen und wie Sie die richtige Lösung für Ihre Praxis auswählen. - [So schützt Heidi Ihre Daten](https://support.heidihealth.com/de/articles/14648423-so-schutzt-heidi-ihre-daten.md): Ein Überblick über die Datenschutz-, Compliance- und Rechtssicherungsmaßnahmen von Heidi. - [Erste Schritte mit Heidi](https://support.heidihealth.com/de/articles/14648425-erste-schritte-mit-heidi.md): Plattformeinführung mit Evidenz, Aufgaben, Vorlagen, Einstellungen, Gedächtnis und mehr. - [Loslegen mit Heidi für Enterprise](https://support.heidihealth.com/de/articles/14648430-loslegen-mit-heidi-fur-enterprise.md): Bereitstellungsübersicht, globale Admin-Einrichtung, SSO/MFA, Benutzerverwaltung und Compliance. - [Bringe Heidi dazu, wie du zu klingen](https://support.heidihealth.com/de/articles/14648434-bringe-heidi-dazu-wie-du-zu-klingen.md): Personalisiere die Textausgabe von Heidi, um deine klinische Stimme und deinen Stil widerzuspiegeln. - [Schließen Sie Ihre erste Sitzung ab](https://support.heidihealth.com/de/articles/14648439-schliessen-sie-ihre-erste-sitzung-ab.md): Eine geführte Schritt-für-Schritt-Anleitung Ihrer allersten Heidi-Sitzung, von Anfang bis Ende. - [Vorlagen 101: Die Grundlagen](https://support.heidihealth.com/de/articles/14648446-vorlagen-101-die-grundlagen.md): Alles, was Sie wissen müssen, um Heidi-Vorlagen effektiv zu nutzen. - [Vorlagen 102: Weitere Möglichkeiten mit Vorlagen](https://support.heidihealth.com/de/articles/14648449-vorlagen-102-weitere-moglichkeiten-mit-vorlagen.md): Fortgeschrittene Techniken sowie Links zur Vorlagenübersicht und Template Academy. - [Befähigung Ihres Teams mit Heidi for Enterprise](https://support.heidihealth.com/de/articles/14648454-befahigung-ihres-teams-mit-heidi-for-enterprise.md): Enterprise-spezifische Anleitung zu Ersten Schritten und Team-Befähigung. - [Admins: Ihr Team verwalten](https://support.heidihealth.com/de/articles/14648633-admins-ihr-team-verwalten.md): Tools und Einstellungen zur Verwaltung Ihres Teams in Heidi. - [Admins: Organisationseinstellungen und Bereitstellung](https://support.heidihealth.com/de/articles/14648705-admins-organisationseinstellungen-und-bereitstellung.md): Bereitstellung von Konten und Verwaltung von Lizenzen für Ihre Organisation. - [Auspacken und Kennenlernen Ihres Remote](https://support.heidihealth.com/de/articles/15282420-auspacken-und-kennenlernen-ihres-remote.md): Lernen Sie den Heidi Remote kennen: Was ist in der Box und die zwei Tasten, die Sie in jeder Sitzung verwenden werden. - [Einrichten, Verbinden und Starten Ihrer ersten Sitzung](https://support.heidihealth.com/de/articles/15282523-einrichten-verbinden-und-starten-ihrer-ersten-sitzung.md): So koppeln Sie Heidi Remote mit Ihrer App, führen eine Test-Sitzung durch und verstehen, wie Ihre Transkriptionen synchronisiert werden. - [Bluetooth-Reichweite & Trageweisen](https://support.heidihealth.com/de/articles/15282628-bluetooth-reichweite-trageweisen.md): Die Platzierung bestimmt die Audioqualität, und die Audioqualität bestimmt Ihre Notizen. Dieser Leitfaden behandelt die optimale Positionierung und wie die Bluetooth-Reichweite Ihre Sitzungen beein... - [Fehlerbehebung bei Remote-Sitzungen](https://support.heidihealth.com/de/articles/15283168-fehlerbehebung-bei-remote-sitzungen.md): So beheben Sie das Problem einer fehlenden oder nicht synchronisierten Sitzung und was zu tun ist, wenn das Problem weiterhin besteht. - [Mit Evidence abfragen](https://support.heidihealth.com/de/articles/14648712-mit-evidence-abfragen.md): Erste Schritte mit Heidis Evidence-Funktion. - [Das Beste aus Heidi herausholen](https://support.heidihealth.com/de/articles/14648718-das-beste-aus-heidi-herausholen.md): Fortgeschrittene Tipps: Kontext, Personalisierung, Patientenprofile, medizinische Kodierung und Spracheinstellungen. - [Verbinden Sie Heidi mit Ihren Systemen](https://support.heidihealth.com/de/articles/14648724-verbinden-sie-heidi-mit-ihren-systemen.md): Ein Leitfaden zur Integration von Heidi mit Ihren vorhandenen klinischen Systemen. - [Top-Tipps zur Fehlerbehebung](https://support.heidihealth.com/de/articles/14648735-top-tipps-zur-fehlerbehebung.md): Lösungen für die häufigsten Heidi-Probleme und -Fragen. ### Heidi-Funktionen - [Heidis Funktionübersicht](https://support.heidihealth.com/de/articles/8840280-heidis-funktionubersicht.md): Ein Überblick über die Funktionen von Heidi. - [Was ist Frag Heidi?](https://support.heidihealth.com/de/articles/8974408-was-ist-frag-heidi.md): Ihr KI-Partner für vertrauenswürdige klinische Unterstützung, Admin-Aufgaben und Dokumentation. - [Was ist "Context"?](https://support.heidihealth.com/de/articles/8974419-was-ist-context.md): Wie Sie das Beste aus Heidis "Kontext"-Funktion herausholen. - [Welche verschiedenen Notizvorlagen gibt es?](https://support.heidihealth.com/de/articles/8984082-welche-verschiedenen-notizvorlagen-gibt-es.md) - [Was bedeuten die verschiedenen Stilen?](https://support.heidihealth.com/de/articles/8984114-was-bedeuten-die-verschiedenen-stilen.md): Verstehen Sie den Unterschied zwischen den verschiedenen Sprachstilen in Heidi. - [Erste Schritte mit Vorlagen](https://support.heidihealth.com/de/articles/8974437-erste-schritte-mit-vorlagen.md): Alles, was Sie über Vorlagen in Heidi wissen müssen: was sie sind, wie man sie in einer Sitzung verwendet, wie man sie erstellt und bearbeitet, und wie man die Einstellungen verwaltet. - [Was ist HOPC?](https://support.heidihealth.com/de/articles/8984149-was-ist-hopc.md) - [Was ist SOAP?](https://support.heidihealth.com/de/articles/8984151-was-ist-soap.md) - [Diktieren in Heidi: Welche Funktion verwenden Sie?](https://support.heidihealth.com/de/articles/8974388-diktieren-in-heidi-welche-funktion-verwenden-sie.md): Umfassender Überblick über unsere Diktierfunktionen. - [Was ist der Schreibassistent? Ehemals Brain](https://support.heidihealth.com/de/articles/10454775-was-ist-der-schreibassistent-ehemals-brain.md): Brain bezieht sich auf eine alte Funktion, die deaktiviert wird. Für Erwähnungen der Brain-Funktion verwenden wir jetzt "Schreibassistent" - [Heidi Labs](https://support.heidihealth.com/de/articles/9913259-heidi-labs.md): Heidi Labs ist unser experimentelles Funktionsset, in dem wir aufregende neue Funktionen zur frühen Rückmeldung durch unsere Benutzer einführen. - [Tastenkombinationen](https://support.heidihealth.com/de/articles/9890245-tastenkombinationen.md) - [Gedächtnis](https://support.heidihealth.com/de/articles/9913729-gedachtnis.md): Gedächtnis ist eine Funktion, mit der Sie personalisiertes Feedback für die KI geben können, um festzulegen, wie Ihre Notizen generiert werden sollen. - [Rich-Text-Formatierung – Fettdruck und Kursivformatierung](https://support.heidihealth.com/de/articles/9890499-rich-text-formatierung-fettdruck-und-kursivformatierung.md): Formatieren Sie Ihre Notizen fett und kursiv, wo Sie es möchten - [Erste Schritte mit Community-Vorlagen](https://support.heidihealth.com/de/articles/9747185-erste-schritte-mit-community-vorlagen.md): Detaillierte Übersicht der Templates-Community von Heidi. - [Verwaltung Ihrer Patientensitzungen](https://support.heidihealth.com/de/articles/10122397-verwaltung-ihrer-patientensitzungen.md): Eine Funktion zur Verwaltung von Patienten, zur Verknüpfung von Sitzungen und zur Ermöglichung einer nahtlosen Erstellung, Aktualisierung und Organisation von Patienteninformationen durch Behandelnde - [Medizinische Kodierung](https://support.heidihealth.com/de/articles/10383059-medizinische-kodierung.md): Generieren Sie präzise und zuverlässige klinische Codes parallel zu Ihren Notizen. - [Schreibassistent und Stimme](https://support.heidihealth.com/de/articles/11016947-schreibassistent-und-stimme.md) - [Medizinische Kodierung](https://support.heidihealth.com/de/articles/11142087-medizinische-kodierung.md): Alles, was Sie über medizinische Kodierung in Heidi wissen müssen - [Diktieren](https://support.heidihealth.com/de/articles/11129458-diktieren.md): Verwenden Sie Ihre Stimme, um Text in Heidi und darüber hinaus zu schreiben und zu bearbeiten. Halten Sie einen Hotkey gedrückt, um zu diktieren, oder verwenden Sie das Mikrofon-Symbol, wenn Sie da... - [Heidi-Aufgaben](https://support.heidihealth.com/de/articles/11519782-heidi-aufgaben.md): Erfassen Sie Nachverfolgungsaktionen direkt aus Ihren Notizen, verwalten Sie sie während der Arbeit und behalten Sie alles in einer übersichtlichen Liste. - [Formulare](https://support.heidihealth.com/de/articles/11668834-formulare.md): Erstellen Sie in Heidi ausfüllbare PDF-Formularvorlagen, speichern Sie diese, und füllen Sie sie in Sekunden automatisch mit Ihren Sitzungsinformationen aus. - [Personalisierung](https://support.heidihealth.com/de/articles/11989443-personalisierung.md): Heidi passt sich im Laufe der Zeit Ihrem persönlichen Stil an und wendet Ihre bevorzugte Terminologie und Formatierung automatisch auf alle Ihre zukünftigen Notizen an. - [Heidi Verify](https://support.heidihealth.com/de/articles/14698472-heidi-verify.md) - [Picture-in-Picture](https://support.heidihealth.com/de/articles/14836214-picture-in-picture.md): Prüfen Sie auf einen Blick, ob Heidi transkribiert, wenn Sie zu anderen Apps wechseln – mit Picture-in-Picture. - [Ende des kostenlosen Evidenz-Zugangs: Ihre Fragen beantwortet](https://support.heidihealth.com/de/articles/15199801-ende-des-kostenlosen-evidenz-zugangs-ihre-fragen-beantwortet.md): Was sich ändert, wenn Ihr 90-tägiger kostenloser Evidenz-Zugang endet, was Sie behalten und wie Sie ein Upgrade durchführen können, wenn Sie Premium-Evidenz-Funktionen behalten möchten. ### Heidi Health's Vorlagen-Akademie - [Vorlagen in Heidi erstellen: Ein grundlegender Leitfaden](https://support.heidihealth.com/de/articles/9803972-vorlagen-in-heidi-erstellen-ein-grundlegender-leitfaden.md): Beginnen Sie mit den Grundlagen der Vorlagenerstellung in Heidi. - [Ihre Heidi-Vorlagen verbessern: Ein Zwischenleitfaden](https://support.heidihealth.com/de/articles/9817515-ihre-heidi-vorlagen-verbessern-ein-zwischenleitfaden.md): Verfeinern Sie Ihre Vorlagen weiter, sobald Sie die Grundlagen verstanden haben. - [Beherrschen Sie Ihre Heidi-Vorlagen: Ein Leitfaden für Fortgeschrittene](https://support.heidihealth.com/de/articles/9817523-beherrschen-sie-ihre-heidi-vorlagen-ein-leitfaden-fur-fortgeschrittene.md): Für Behandelnde, die dynamische, intelligente Vorlagen möchten, die sich verschiedenen klinischen Szenarien anpassen. - [Vorlagen erstellen und bearbeiten](https://support.heidihealth.com/de/articles/13123938-vorlagen-erstellen-und-bearbeiten.md): Vollständiger Leitfaden zum Erstellen und Bearbeiten von Vorlagen mit dem neuen Vorlagenbearbeitungserlebnis in Heidi. ### Heidi Remote - [Loslegen mit Heidi Remote](https://support.heidihealth.com/de/articles/14130260-loslegen-mit-heidi-remote.md): Erfahren Sie, wie Sie Ihren Heidi Remote vor Ihrer ersten Sitzung einrichten und vorbereiten. - [Heidi Remote verwenden: Transkribieren, Synchronisieren und Neuzuweisen](https://support.heidihealth.com/de/articles/14130337-heidi-remote-verwenden-transkribieren-synchronisieren-und-neuzuweisen.md): Erfahren Sie, wie Sie Sitzungen transkribieren, die LED-Anzeigerleuchten verstehen, Sitzungen mit der Heidi-App synchronisieren, Ihre Fernbedienung aufladen und sie sauber halten. - [Heidi Remote: Versand, Rückerstattungen und Garantie](https://support.heidihealth.com/de/articles/14130352-heidi-remote-versand-ruckerstattungen-und-garantie.md): Erfahren Sie, was Sie erwartet, wenn Ihre Bestellung unterwegs ist, wie Sie eine Rückerstattung beantragen und was die Garantie abdeckt. - [Heidi Remote Leitfaden zur Fehlerbehebung](https://support.heidihealth.com/de/articles/15199028-heidi-remote-leitfaden-zur-fehlerbehebung.md): Dieser Artikel enthält häufig gestellte Fragen und Schritte zur Fehlerbehebung für Ihr Remote. ### Compliance, Daten & Datenschutz - [Daten & Sicherheit bei Heidi Health](https://support.heidihealth.com/de/articles/8885107-daten-sicherheit-bei-heidi-health.md) - [Entspricht Heidi Datenschutzvorschriften im Gesundheitswesen?](https://support.heidihealth.com/de/articles/8885110-entspricht-heidi-datenschutzvorschriften-im-gesundheitswesen.md) - [Einholung der Patientenzustimmung](https://support.heidihealth.com/de/articles/8973150-einholung-der-patientenzustimmung.md): Benötige ich die Zustimmung meiner Patienten, um Heidi bei ihnen einzusetzen? - [Ist Heidi von Medical Defence Organisations zugelassen?](https://support.heidihealth.com/de/articles/9067976-ist-heidi-von-medical-defence-organisations-zugelassen.md) - [Verwendung von Heidi gemäß NHS-Richtlinien](https://support.heidihealth.com/de/articles/11998932-verwendung-von-heidi-gemass-nhs-richtlinien.md): Ein Leitfaden zur sicheren Strukturierung Ihrer Vorlagen und KI-Prompts. - [Kanadisches Bekenntnis zu Datenschutz und Sicherheit](https://support.heidihealth.com/de/articles/12310195-kanadisches-bekenntnis-zu-datenschutz-und-sicherheit.md) - [Meldung einer Beschwerde über ein Medizinprodukt oder eines potenziellen schwerwiegenden Zwischenfalls](https://support.heidihealth.com/de/articles/13035721-meldung-einer-beschwerde-uber-ein-medizinprodukt-oder-eines-potenziellen-schwerwiegenden-zwischenfalls.md) ### Pläne, Preisgestaltung & Abrechnung - [Welcher Heidi Plan passt zu Ihnen?](https://support.heidihealth.com/de/articles/8885129-welcher-heidi-plan-passt-zu-ihnen.md): Ein Überblick über Heidis Abonnementpläne und die Inhalte jeder Stufe. - [Preise, Kosten und Funktionen von Heidi](https://support.heidihealth.com/de/articles/8885030-preise-kosten-und-funktionen-von-heidi.md): Finden Sie heraus, was für Sie in den kostenlosen, kostenpflichtigen und Team-Plänen von Heidi richtig ist. - [💳 Was ist der Unterschied zwischen Basic und bevorzugter Verarbeitung?](https://support.heidihealth.com/de/articles/8885153-was-ist-der-unterschied-zwischen-basic-und-bevorzugter-verarbeitung.md) - [Änderung Ihres Heidi-Abonnements](https://support.heidihealth.com/de/articles/10997994-anderung-ihres-heidi-abonnements.md): Änderung Ihres Heidi-Health-Abonnements - [Heidi-Planänderungen: Namen, Funktionen & Häufig gestellte Fragen](https://support.heidihealth.com/de/articles/13921980-heidi-plananderungen-namen-funktionen-haufig-gestellte-fragen.md): Heidi's Abonnementstaffeln nach dem Update im Februar 2026 verstehen ### Heidi für Ihre Konsultationen nutzen - [Sitzungen abrufen und löschen](https://support.heidihealth.com/de/articles/8885146-sitzungen-abrufen-und-loschen.md): Dieser Artikel erklärt, wie Sie Konsultationsnotizen finden und abrufen und wie Sie Sitzungen löschen. - [Einführung in klinische Sitzungen](https://support.heidihealth.com/de/articles/8987709-einfuhrung-in-klinische-sitzungen.md) - [E-Mail-Versand und Versenden von Notizen](https://support.heidihealth.com/de/articles/8984219-e-mail-versand-und-versenden-von-notizen.md) - [Heidi in der Telemedizin verwenden](https://support.heidihealth.com/de/articles/9765598-heidi-in-der-telemedizin-verwenden.md): Folgen Sie diesen Richtlinien, um Ihre Telemedizin-Erfahrung mit Heidi zu maximieren: - [Erstellen einer Notiz vor der Sitzung](https://support.heidihealth.com/de/articles/13088525-erstellen-einer-notiz-vor-der-sitzung.md): Vollständige Anleitung zum Erstellen einer Notiz aus dem Kontext jederzeit und zum nahtlosen Fortfahren der Dokumentation durch Hinzufügen der Transkription in derselben Sitzung. - [Patienten](https://support.heidihealth.com/de/articles/15467820-patienten.md): Dieser Artikel behandelt alles zur Patientenfunktion: die Patientenleiste, was in einem Patienten gespeichert ist, Dokumente auf Patientenebene, automatische Extraktion, Sitzungsverknüpfung und Dat... ### Kontoeinstellungen - [Wie setze ich mein Passwort zurück?](https://support.heidihealth.com/de/articles/8906355-wie-setze-ich-mein-passwort-zuruck.md) - [Wie kann ich meine persönlichen Informationen in meinem Konto aktualisieren?](https://support.heidihealth.com/de/articles/8906346-wie-kann-ich-meine-personlichen-informationen-in-meinem-konto-aktualisieren.md) - [Multi-Faktor-Authentifizierung \(MFA\) in Heidi](https://support.heidihealth.com/de/articles/10763751-multi-faktor-authentifizierung-mfa-in-heidi.md): Einrichtung, Fehlerbehebung und Deaktivierung von MFA - [Von allen Geräten abmelden](https://support.heidihealth.com/de/articles/15500697-von-allen-geraten-abmelden.md): Erfahren Sie, wie Sie Ihr Heidi-Konto auf allen aktiven Geräten abmelden können. - [Apple Social-Sign-In-Update \(Juli–Aug. 2026\)](https://support.heidihealth.com/de/articles/15724473-apple-social-sign-in-update-juli-aug-2026.md): Apple Social-Sign-In-Konten werden während des gesamten Juli und August ein aktualisiertes Login-Erlebnis haben. ### Fehlerbehandlung - [Anmeldeproblem & IT-Firewall](https://support.heidihealth.com/de/articles/8987799-anmeldeproblem-it-firewall.md): Beheben Sie Konnektivitätsprobleme, die durch Firewalls verursacht werden, beheben Sie Anmeldungsfehler oder suchen Sie die korrekten Domains für die Nutzung von Heidi auf. - [So trennen Sie zusammengeführte Patienten-Sitzungen in Heidi](https://support.heidihealth.com/de/articles/10089949-so-trennen-sie-zusammengefuhrte-patienten-sitzungen-in-heidi.md): Fehlerbehebung für den Fall, dass Sie 2 \(oder mehrere\) Patientenbesuche in einer Sitzung zusammengeführt haben - [Beheben von Mikrofon- und Audiokonflikten bei Heidi unter Windows](https://support.heidihealth.com/de/articles/10247745-beheben-von-mikrofon-und-audiokonflikten-bei-heidi-unter-windows.md): Beheben Sie Probleme, wenn Heidi keinen Zugriff auf Ihr Mikrofon erhält. Dies ist nur für Windows-Benutzer relevant. - [Fehlerbehebung: Norton blockiert den Heidi-Download](https://support.heidihealth.com/de/articles/10396763-fehlerbehebung-norton-blockiert-den-heidi-download.md): Hilfe bei Antivirus-Blockierung des Desktop-Downloads - [Fehlerbehebung bei Mikrofon- und Audioproblemen in Heidi](https://support.heidihealth.com/de/articles/11016383-fehlerbehebung-bei-mikrofon-und-audioproblemen-in-heidi.md): Aktivieren Sie Mikrofonberechtigungen, wählen Sie die richtige Eingabe, bestätigen Sie, dass Ihr Mikrofon aktiv ist, und verbessern Sie die Soundqualität auf allen Geräten und Browsern. - [Behebung von Problemen bei der Abschriftsgenerierung und Textausgabe](https://support.heidihealth.com/de/articles/10819594-behebung-von-problemen-bei-der-abschriftsgenerierung-und-textausgabe.md): Beginnen Sie hier, wenn Ihre Abschrift unvollständig, ungenau oder ganz fehlend ist. - [Fehlerbehebung bei Notiz-Textausgabeproblemen](https://support.heidihealth.com/de/articles/11016623-fehlerbehebung-bei-notiz-textausgabeproblemen.md): Befolgen Sie diese Schritte, um fehlende, unvollständige oder ungenaue Notizen aus Ihrer Sitzung zu beheben. - [Fehlerbehebung: MFA-Codes nicht empfangen \(SMS oder E-Mail\)](https://support.heidihealth.com/de/articles/11967179-fehlerbehebung-mfa-codes-nicht-empfangen-sms-oder-e-mail.md): Benutzer, die sich derzeit nicht anmelden können, weil ihr MFA-Code nicht ankommt. - [So leeren Sie Ihren Browser-Cache](https://support.heidihealth.com/de/articles/12296451-so-leeren-sie-ihren-browser-cache.md): So leeren Sie Ihren Browser-Cache über verschiedene Browser – behandelt werden Firefox, Google Chrome und Microsoft Edge. - [Wie kann ich Probleme beheben, wenn die Heidi Health iPad-App auf dem Willkommens- oder Update-Bildschirm hängen bleibt?](https://support.heidihealth.com/de/articles/12687551-wie-kann-ich-probleme-beheben-wenn-die-heidi-health-ipad-app-auf-dem-willkommens-oder-update-bildschirm-hangen-bleibt.md) - [Wie kann ich das Einfrieren der Heidi-Health-App auf dem Bildschirm "Willkommen in einer neuen Ära von Heidi" beheben?](https://support.heidihealth.com/de/articles/12687558-wie-kann-ich-das-einfrieren-der-heidi-health-app-auf-dem-bildschirm-willkommen-in-einer-neuen-ara-von-heidi-beheben.md) - [Warum könnte Heidi Health Audiodaten vom Mikrofon nicht erfassen und wie kann ich das beheben?](https://support.heidihealth.com/de/articles/13925343-warum-konnte-heidi-health-audiodaten-vom-mikrofon-nicht-erfassen-und-wie-kann-ich-das-beheben.md) ### Teams und Organisationen - [Heidi Teams](https://support.heidihealth.com/de/articles/9560724-heidi-teams.md): Alles, was Sie über Heidi Teams wissen müssen - [Vorlagen in Ihrem Team verwalten](https://support.heidihealth.com/de/articles/9587992-vorlagen-in-ihrem-team-verwalten.md): Dieser Artikel beschreibt, wie Administratoren und Vorlagenmanager Vorlagen im Team erstellen, bearbeiten, die Sichtbarkeit steuern, löschen und duplizieren können. - [Benutzerrollen](https://support.heidihealth.com/de/articles/10382257-benutzerrollen.md): Heidi verwendet rollenbasierte Zugriffssteuerung, um zu verwalten, was jedes Team-Mitglied sehen und tun kann. Dieser Artikel behandelt die verfügbaren Rollen, ihre Berechtigungen und wie man sie z... - [Eine Sitzung innerhalb Ihrer Organisation teilen](https://support.heidihealth.com/de/articles/14883844-eine-sitzung-innerhalb-ihrer-organisation-teilen.md): Mit dem direkten Teilen von Sitzungen können Sie bestimmten Teammitgliedern Zugriff auf einzelne Sitzungen gewähren und dabei kontrollieren, was diese tun können. - [Mitglieder Ihrer Organisation remote abmelden](https://support.heidihealth.com/de/articles/15528181-mitglieder-ihrer-organisation-remote-abmelden.md): Melden Sie Mitglieder Ihrer Organisation von allen ihren Geräten ab, ohne physischen Zugang zum Gerät zu benötigen. ### Integrationen - [Heidi Integrations Übersicht](https://support.heidihealth.com/de/articles/14075160-heidi-integrations-ubersicht.md): Alles, was Sie über Heidi-Integrationen wissen müssen - [Notiz an eine ePA übertragen](https://support.heidihealth.com/de/articles/10514525-notiz-an-eine-epa-ubertragen.md) - [Sitzungsnotizen auf dem Mobilgerät in Ihr PVS/KIS übertragen](https://support.heidihealth.com/de/articles/15371497-sitzungsnotizen-auf-dem-mobilgerat-in-ihr-pvs-kis-ubertragen.md): Dieser Artikel beschreibt, wie Sie Notizen aus der Heidi Mobile App in Ihr PVS/KIS übertragen, welche Integrationen unterstützt werden und welche aktuellen Einschränkungen bestehen. - [Athena](https://support.heidihealth.com/de/articles/10352786-athena.md): Detaillierte Anleitung zu den ersten Schritten mit Ihrer Athena-Integration. - [Best Practice](https://support.heidihealth.com/de/articles/9382109-best-practice.md): Eine detaillierte Anleitung zu den ersten Schritten mit Ihrer Best Practice Integration für Heidi Scribe. - [Cliniko](https://support.heidihealth.com/de/articles/9576012-cliniko.md): Eine detaillierte Anleitung zu den ersten Schritten mit Ihrer Cliniko-Integration – für Heidi Scribe und Heidi Kontakt. - [Medical Director – Anmeldungs- / Registrierungsprozess](https://support.heidihealth.com/de/articles/9928949-medical-director-anmeldungs-registrierungsprozess.md): Medical Director – Anmeldung bei Heidi / Registrierung und Abonnement-Upgrade - [Nookal](https://support.heidihealth.com/de/articles/11745292-nookal.md): Heidi lässt sich nahtlos mit Nookal integrieren und ermöglicht es Ihnen, KI-generierte medizinische Notizen mit nur einem Klick direkt in die Patientendatei zu übertragen. - [Gentu](https://support.heidihealth.com/de/articles/11827255-gentu.md): Heidi integriert sich nahtlos mit Gentu und ermöglicht es Ihnen, mit einem Klick von KI generierte medizinische Notizen und Briefe in die Patientendatei zu übertragen. - [Heidi Widget - Anleitung zu Anmeldung / Registrierung und Abonnement-Upgrade](https://support.heidihealth.com/de/articles/9914512-heidi-widget-anleitung-zu-anmeldung-registrierung-und-abonnement-upgrade.md): Diese Seite enthält eine Anleitung zur Anmeldung oder Registrierung bei Heidi über das integrierte Widget. - [CareStack](https://support.heidihealth.com/de/articles/11882349-carestack.md): Heidi integriert sich mit CareStack, um klinische Notizen in Echtzeit mit Hilfe von KI direkt aus Ihren Konsultationen zu generieren. - [Halaxy](https://support.heidihealth.com/de/articles/10094086-halaxy.md): Detaillierte Anleitung zu den ersten Schritten mit Ihrer Halaxy-Integration. - [MediOffice](https://support.heidihealth.com/de/articles/11881635-medioffice.md): Zeichnen Sie Konsultationen auf und generieren Sie KI-gestützte Notizen direkt in MediOffice-Sprechstunden. - [MediRecords](https://support.heidihealth.com/de/articles/10101429-medirecords.md): Dieser Artikel führt Sie durch die Verwendung des Heidi-Widgets in MediRecords für effiziente, integrierte Dokumentation und Konsultationen. - [Zedmed](https://support.heidihealth.com/de/articles/11881775-zedmed.md): Zeichnen Sie Konsultationen auf und generieren Sie KI-gestützte Notizen direkt in Zedmed-Besuchen. - [Vim für Heidi-eCW-Integration installieren: Für Organisations-Administratoren](https://support.heidihealth.com/de/articles/12819017-vim-fur-heidi-ecw-integration-installieren-fur-organisations-administratoren.md): Dieser Leitfaden enthält Anweisungen für eClinicalWorks-Organisations-Administratoren zur Bereitstellung von Vim in ihrer Organisation für den Zugriff auf die Heidi-Integration. - [Heidi innerhalb von eClinicalWorks über Vim verwenden](https://support.heidihealth.com/de/articles/12855448-heidi-innerhalb-von-eclinicalworks-uber-vim-verwenden.md): Dieser Leitfaden zeigt Ihnen, wie Sie die Heidi—eClinicalWorks-Integration einrichten und wie Sie Heidis KI-gestützte Dokumentation innerhalb von eClinicalWorks verwenden. - [Installation von Vim für die Heidi-eCW-Integration: Für Einzelbenutzer](https://support.heidihealth.com/de/articles/12855515-installation-von-vim-fur-die-heidi-ecw-integration-fur-einzelbenutzer.md): Für Einzelpraxen: Dieser Leitfaden ist für einzelne Behandelnde gedacht, die die Heidi-Integration direkt in eClinicalWorks verwenden möchten. Sie richten Ihr eigenes Vim-Konto ein, um auf die Inte... - [Heidi zu eCW über Vim hinzufügen: Für bestehende Vim-Benutzer](https://support.heidihealth.com/de/articles/12858875-heidi-zu-ecw-uber-vim-hinzufugen-fur-bestehende-vim-benutzer.md): Für Organisationen, die bereits Vim nutzen: Dieser Leitfaden zeigt Praxis-Administratoren und Endbenutzern, wie Sie Heidi zu Ihrem bestehenden Vim Connect-Setup hinzufügen, damit Ihr Team direkt in... - [Biocanic](https://support.heidihealth.com/de/articles/13222743-biocanic.md): Die Heidi-Integration für Biocanic ermöglicht es Ihnen, strukturierte, KI-gestützte medizinische Notizen während Ihrer Klientensitzungen direkt innerhalb der Biocanic-Plattform zu erstellen. - [Genie](https://support.heidihealth.com/de/articles/13433628-genie.md): Erstellen Sie nahtlos hochwertige Notizen und Briefe in der Heidi Desktop-App und übertragen Sie sie mit einem Klick zu Genie. - [Veradigm- und Heidi-Integration](https://support.heidihealth.com/de/articles/13521195-veradigm-und-heidi-integration.md): Synchronisieren Sie klinische Notizen direkt von Heidi in Veradigm-Behandlungen - [Accuro-Integration](https://support.heidihealth.com/de/articles/15583675-accuro-integration.md): Wie integriert sich Heidi Health mit Accuro KIS/PVS und welche Anforderungen und Schritte sind für den Zugang erforderlich? ### Heidi Evidenz - [Erste Schritte mit Heidi Evidenz](https://support.heidihealth.com/de/articles/13191359-erste-schritte-mit-heidi-evidenz.md): Erhalten Sie unabhängige, unbegrenzte klinische Antworten in Heidi. - [Heidi Evidence: UK and EU](https://support.heidihealth.com/de/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. Es gibt jedoch wichtige Unterschiede im Vergleich zu anderen Regionen. These restrictions apply to all UK and EU accounts, regard... - [Ihre Evidenz-Bibliothek und Quellenauswahl verwalten](https://support.heidihealth.com/de/articles/15595402-ihre-evidenz-bibliothek-und-quellenauswahl-verwalten.md): Laden Sie Dokumente hoch, erstellen Sie Sammlungen und wählen Sie die vertrauenswürdigen Quellen aus, die Heidi Evidenz durchsucht. Für einzelne Behandelnde und Praxis-Admins. ## Italiano ### Guida introduttiva a Heidi - [Configurazione di Heidi](https://support.heidihealth.com/it/articles/8906419-configurazione-di-heidi.md): Tutto quello che devi sapere per iniziare con Heidi! - [Come uso Heidi?](https://support.heidihealth.com/it/articles/9392602-come-uso-heidi.md): Alcuni dei fondamenti di come usare Heidi e una breve introduzione agli strumenti. - [Come implementare Heidi nella tua struttura](https://support.heidihealth.com/it/articles/8885096-come-implementare-heidi-nella-tua-struttura.md): Alcune cose per iniziare se stai considerando l'utilizzo di Heidi nella tua struttura. - [In quali ambienti sanitari può essere utilizzato Heidi?](https://support.heidihealth.com/it/articles/8974442-in-quali-ambienti-sanitari-puo-essere-utilizzato-heidi.md): Scopri se Heidi è adatto al tuo ambiente sanitario e alla tua specialità. - [Usa Heidi ovunque](https://support.heidihealth.com/it/articles/10078486-usa-heidi-ovunque.md): Iniziare con le app di Heidi: desktop e mobile. - [Applicazione desktop](https://support.heidihealth.com/it/articles/10060391-applicazione-desktop.md): L'app Heidi Desktop è progettata per integrarsi perfettamente con la telemedicina e altri servizi di comunicazione online, permettendoti di utilizzare cuffie - [App Heidi per iOS](https://support.heidihealth.com/it/articles/9908824-app-heidi-per-ios.md): Acquisisci sessioni, genera note e accedi alla tua documentazione clinica ovunque ti trovi con le nostre app iOS e Android: progettate per lavorare insieme a Heidi su desktop o web. - [Estensione Heidi per Chrome](https://support.heidihealth.com/it/articles/10053308-estensione-heidi-per-chrome.md): Tutto ciò che devi sapere sull'estensione Heidi per Chrome - [Come posso fornire feedback?](https://support.heidihealth.com/it/articles/8984257-come-posso-fornire-feedback.md): Apprezziamo veramente il vostro feedback e siamo sempre impegnati nel miglioramento! - [Programma di segnalazione](https://support.heidihealth.com/it/articles/8849714-programma-di-segnalazione.md): Genera e condividi il tuo 'link di segnalazione' univoco per invitare colleghi e peer nell'app Heidi e ricevi una ricompensa. - [Heidi Clinician per junior](https://support.heidihealth.com/it/articles/10575365-heidi-clinician-per-junior.md): Come ottenere un abbonamento Heidi Clinician per un anno, per studenti, specializzandi e residenti - [Cos'è Heidi?](https://support.heidihealth.com/it/articles/8885059-cos-e-heidi.md): Le basi - se hai bisogno di aiuto nella scelta, o di convincere un collega o un manager. - [Rebrand Heidi: nuovo aspetto, flussi di lavoro invariati](https://support.heidihealth.com/it/articles/12440730-rebrand-heidi-nuovo-aspetto-flussi-di-lavoro-invariati.md) - [Utilizzo di Heidi su più dispositivi](https://support.heidihealth.com/it/articles/13679763-utilizzo-di-heidi-su-piu-dispositivi.md): Continuazione di una sessione su più dispositivi. ### Le guide di Heidi - [Conosci Heidi: Il tuo Partner di Care AI](https://support.heidihealth.com/it/articles/14648376-conosci-heidi-il-tuo-partner-di-care-ai.md): Un benvenuto dal team Heidi — presentazioni video di Tom, Simon e Hannah. - [Configura il tuo account Heidi](https://support.heidihealth.com/it/articles/14648388-configura-il-tuo-account-heidi.md): Configurazione dell'account passo dopo passo per utenti individuali e amministratori. - [Costruire il tuo flusso di lavoro](https://support.heidihealth.com/it/articles/14648403-costruire-il-tuo-flusso-di-lavoro.md): Dove utilizzare Heidi e come scegliere la modalità giusta per la tua pratica. - [Come Heidi protegge i tuoi dati](https://support.heidihealth.com/it/articles/14648423-come-heidi-protegge-i-tuoi-dati.md): Una panoramica della sicurezza dei dati, della compliance e delle misure legali di Heidi. - [Guida introduttiva a Heidi](https://support.heidihealth.com/it/articles/14648425-guida-introduttiva-a-heidi.md): Introduzione alla piattaforma che copre Evidence, Tasks, Modelli, Impostazioni, Memoria e altro ancora. - [Guida introduttiva a Heidi per Enterprise](https://support.heidihealth.com/it/articles/14648430-guida-introduttiva-a-heidi-per-enterprise.md): Panoramica dell'implementazione, configurazione dell'amministratore globale, SSO/MFA, gestione degli utenti e conformità. - [Fai Suonare Heidi Come Te](https://support.heidihealth.com/it/articles/14648434-fai-suonare-heidi-come-te.md): Personalizza il testo generato di Heidi per corrispondere alla tua voce e al tuo stile clinico. - [Completa la Tua Prima Sessione](https://support.heidihealth.com/it/articles/14648439-completa-la-tua-prima-sessione.md): Una guida passo passo della tua prima sessione Heidi, dall'inizio alla fine. - [Modelli 101: Le nozioni di base](https://support.heidihealth.com/it/articles/14648446-modelli-101-le-nozioni-di-base.md): Tutto ciò che devi sapere per iniziare a usare i modelli di Heidi in modo efficace. - [Modelli 102: Approfondimenti con i Modelli](https://support.heidihealth.com/it/articles/14648449-modelli-102-approfondimenti-con-i-modelli.md): Tecniche avanzate, oltre ai link alla Panoramica dei Modelli e all'Accademia dei Modelli. - [Abilitazione del tuo Team con Heidi for Enterprise](https://support.heidihealth.com/it/articles/14648454-abilitazione-del-tuo-team-con-heidi-for-enterprise.md): Guida all'onboarding specifico per Enterprise e all'abilitazione del team. - [Admin: Gestisci il tuo Team](https://support.heidihealth.com/it/articles/14648633-admin-gestisci-il-tuo-team.md): Strumenti e impostazioni per gestire il tuo team all'interno di Heidi. - [Amministratori: Impostazioni organizzative e provisioning](https://support.heidihealth.com/it/articles/14648705-amministratori-impostazioni-organizzative-e-provisioning.md): Come eseguire il provisioning degli account e gestire le licenze per la tua organizzazione. - [Unbox e scopri il tuo Remote](https://support.heidihealth.com/it/articles/15282420-unbox-e-scopri-il-tuo-remote.md): Scopri Heidi Remote: cosa c'è nella confezione e i due pulsanti che utilizzerai in ogni sessione. - [Configurazione, connessione e avvio della prima sessione](https://support.heidihealth.com/it/articles/15282523-configurazione-connessione-e-avvio-della-prima-sessione.md): Come associare Heidi Remote alla tua app, eseguire una sessione di prova e capire come si sincronizzano le trascrizioni. - [Portata Bluetooth e modi per indossare il Remote](https://support.heidihealth.com/it/articles/15282628-portata-bluetooth-e-modi-per-indossare-il-remote.md): Il posizionamento influisce sulla qualità audio, e la qualità audio influisce sulle tue note. Questa guida tratta il posizionamento ottimale e come la portata Bluetooth influisce sulle tue sessioni. - [Risoluzione dei problemi delle sessioni Remote](https://support.heidihealth.com/it/articles/15283168-risoluzione-dei-problemi-delle-sessioni-remote.md): Come risolvere i problemi relativi a una sessione mancante o non sincronizzata e cosa fare se il problema persiste. - [Interroga con Evidence](https://support.heidihealth.com/it/articles/14648712-interroga-con-evidence.md): Inizia con la funzione Evidence di Heidi. - [Sfrutta al massimo Heidi](https://support.heidihealth.com/it/articles/14648718-sfrutta-al-massimo-heidi.md): Suggerimenti avanzati: contesto, personalizzazione, profili pazienti, assegnazione di codici e impostazioni della lingua. - [Connetti Heidi ai tuoi sistemi](https://support.heidihealth.com/it/articles/14648724-connetti-heidi-ai-tuoi-sistemi.md): Una guida per integrare Heidi con i tuoi sistemi clinici esistenti. - [Suggerimenti principali per la risoluzione dei problemi](https://support.heidihealth.com/it/articles/14648735-suggerimenti-principali-per-la-risoluzione-dei-problemi.md): Soluzioni ai problemi e alle domande più comuni su Heidi. ### Le funzionalità di Heidi - [Dizionario delle funzionalità di Heidi](https://support.heidihealth.com/it/articles/8840280-dizionario-delle-funzionalita-di-heidi.md): Una panoramica delle funzionalità di Heidi. - [Che cos'è Chiedi a Heidi?](https://support.heidihealth.com/it/articles/8974408-che-cos-e-chiedi-a-heidi.md): Il tuo partner AI per il supporto clinico affidabile, le attività amministrative e la documentazione. - [Cos'è "Context"?](https://support.heidihealth.com/it/articles/8974419-cos-e-context.md): Come ottenere il massimo dalla funzionalità "Context" di Heidi. - [Quali sono i diversi modelli di Nota?](https://support.heidihealth.com/it/articles/8984082-quali-sono-i-diversi-modelli-di-nota.md) - [Cosa significano i diversi stili di voce?](https://support.heidihealth.com/it/articles/8984114-cosa-significano-i-diversi-stili-di-voce.md): Comprendere le differenze tra ogni stile vocale disponibile all'interno di Heidi. - [Inizia a utilizzare i modelli](https://support.heidihealth.com/it/articles/8974437-inizia-a-utilizzare-i-modelli.md): Tutto ciò che devi sapere sui modelli in Heidi: cosa sono, come usarli in una sessione, come crearli e modificarli e come gestire le tue impostazioni. - [Che cos'è HOPC?](https://support.heidihealth.com/it/articles/8984149-che-cos-e-hopc.md) - [Che cos'è SOAP?](https://support.heidihealth.com/it/articles/8984151-che-cos-e-soap.md) - [Dettatura in Heidi: quale stai utilizzando?](https://support.heidihealth.com/it/articles/8974388-dettatura-in-heidi-quale-stai-utilizzando.md): Panoramica approfondita delle nostre funzionalità di dettatura. - [Cos'è Default Scribe? Precedentemente noto come Brain](https://support.heidihealth.com/it/articles/10454775-cos-e-default-scribe-precedentemente-noto-come-brain.md): Brain si riferisce a una vecchia funzionalità che verrà disattivata. Per qualsiasi menzione della funzionalità Brain, utilizziamo ora "Default Scribe" - [Heidi Labs](https://support.heidihealth.com/it/articles/9913259-heidi-labs.md): Heidi Labs è il nostro set di funzioni sperimentali dove introduciamo nuove funzioni entusiasmanti per raccogliere feedback iniziale dai nostri utenti. - [Scorciatoie da tastiera](https://support.heidihealth.com/it/articles/9890245-scorciatoie-da-tastiera.md) - [Memoria](https://support.heidihealth.com/it/articles/9913729-memoria.md): La memoria è una funzione che ti consente di fornire feedback personalizzato all'IA su come desideri che le tue note vengano generate. - [Formattazione rich text - Grassetto e corsivo](https://support.heidihealth.com/it/articles/9890499-formattazione-rich-text-grassetto-e-corsivo.md): Grassettate e corsivate le vostre note dove lo desiderate - [Introduzione ai modelli della community](https://support.heidihealth.com/it/articles/9747185-introduzione-ai-modelli-della-community.md): Panoramica dettagliata della comunità di modelli Heidi. - [Gestione delle sessioni dei tuoi pazienti](https://support.heidihealth.com/it/articles/10122397-gestione-delle-sessioni-dei-tuoi-pazienti.md): Una funzionalità per gestire i pazienti, collegare le sessioni e consentire al personale medico di creare, aggiornare e organizzare le informazioni del paziente in modo efficiente - [Assegnazione di codici](https://support.heidihealth.com/it/articles/10383059-assegnazione-di-codici.md): Generazione di codici clinici accurati e affidabili insieme alle tue note. - [Scriba e Voce](https://support.heidihealth.com/it/articles/11016947-scriba-e-voce.md) - [Assegnazione di codici clinici](https://support.heidihealth.com/it/articles/11142087-assegnazione-di-codici-clinici.md): Tutto ciò che dovete sapere sull'assegnazione di codici clinici in Heidi - [Dettatura](https://support.heidihealth.com/it/articles/11129458-dettatura.md): Usa la tua voce per scrivere e modificare testo in Heidi e non solo. Tieni premuto un tasto rapido per dettare, o usa l'icona del microfono se preferisci avviare e interrompere manualmente la detta... - [Attività di Heidi](https://support.heidihealth.com/it/articles/11519782-attivita-di-heidi.md): Acquisisci le azioni di follow-up direttamente dalle tue note, gestiscile mentre lavori e tieni tutto in un elenco organizzato. - [Moduli](https://support.heidihealth.com/it/articles/11668834-moduli.md): Crea modelli di modulo PDF compilabili in Heidi, salvali e compilali automaticamente in pochi secondi utilizzando le informazioni della tua sessione. - [Personalizzazione](https://support.heidihealth.com/it/articles/11989443-personalizzazione.md): Heidi si adatta al tuo stile personale nel tempo, applicando automaticamente la terminologia preferita e la formattazione a tutte le tue note future. - [Heidi Verify](https://support.heidihealth.com/it/articles/14698472-heidi-verify.md) - [Picture-in-Picture](https://support.heidihealth.com/it/articles/14836214-picture-in-picture.md): Verifica a colpo d'occhio che Heidi stia trascrivendo quando passi ad altre app, utilizzando Picture-in-Picture. - [Fine dell'accesso gratuito a Evidence: le tue domande con risposta](https://support.heidihealth.com/it/articles/15199801-fine-dell-accesso-gratuito-a-evidence-le-tue-domande-con-risposta.md): Cosa cambia alla scadenza dei tuoi 90 giorni di accesso gratuito a Evidence, cosa mantieni e come eseguire l'upgrade per conservare le funzionalità premium di Evidence. ### Accademia dei modelli di Heidi Health - [Creazione di modelli in Heidi: una guida base](https://support.heidihealth.com/it/articles/9803972-creazione-di-modelli-in-heidi-una-guida-base.md): Inizia con le basi della creazione di modelli in Heidi. - [Migliorare i tuoi modelli Heidi: una guida intermedia](https://support.heidihealth.com/it/articles/9817515-migliorare-i-tuoi-modelli-heidi-una-guida-intermedia.md): Perfeziona ulteriormente i modelli una volta acquisita familiarità con le basi. - [Padronanza dei tuoi modelli Heidi: una guida avanzata](https://support.heidihealth.com/it/articles/9817523-padronanza-dei-tuoi-modelli-heidi-una-guida-avanzata.md): Per professionisti che desiderano modelli dinamici e intelligenti che si adattino a diversi scenari clinici. - [Creazione e modifica di modelli](https://support.heidihealth.com/it/articles/13123938-creazione-e-modifica-di-modelli.md): Guida completa alla creazione e modifica di modelli utilizzando la nuova esperienza di editing dei modelli in Heidi. ### Heidi Remote - [Guida introduttiva a Heidi Remote](https://support.heidihealth.com/it/articles/14130260-guida-introduttiva-a-heidi-remote.md): Scopri come configurare e preparare Heidi Remote prima della tua prima sessione. - [Utilizzo di Heidi Remote: trascrizione, sincronizzazione e riassegnazione](https://support.heidihealth.com/it/articles/14130337-utilizzo-di-heidi-remote-trascrizione-sincronizzazione-e-riassegnazione.md): Scopri come trascrivere le sessioni, comprendere le spie LED, sincronizzare le sessioni con l'app Heidi, caricare il tuo Remote e mantenerlo pulito. - [Heidi Remote: spedizione, rimborsi e garanzia](https://support.heidihealth.com/it/articles/14130352-heidi-remote-spedizione-rimborsi-e-garanzia.md): Scopri cosa aspettarti quando il tuo ordine è in arrivo, come richiedere un rimborso e cosa è coperto dalla garanzia. - [Guida alla risoluzione dei problemi di Heidi Remote](https://support.heidihealth.com/it/articles/15199028-guida-alla-risoluzione-dei-problemi-di-heidi-remote.md): Questo articolo include le domande frequenti e i passaggi per la risoluzione dei problemi relativi al Remote. ### Conformità normativa, dati e privacy - [Dati e Sicurezza in Heidi Health](https://support.heidihealth.com/it/articles/8885107-dati-e-sicurezza-in-heidi-health.md) - [Heidi è conforme alle normative sulla privacy sanitaria?](https://support.heidihealth.com/it/articles/8885110-heidi-e-conforme-alle-normative-sulla-privacy-sanitaria.md) - [Ottenere il consenso dei pazienti](https://support.heidihealth.com/it/articles/8973150-ottenere-il-consenso-dei-pazienti.md): Devo ottenere il consenso dai miei pazienti per utilizzare Heidi con loro? - [Heidi è approvato dalle Organizzazioni di Difesa Medica?](https://support.heidihealth.com/it/articles/9067976-heidi-e-approvato-dalle-organizzazioni-di-difesa-medica.md) - [Utilizzo di Heidi nel rispetto delle linee guida NHS](https://support.heidihealth.com/it/articles/11998932-utilizzo-di-heidi-nel-rispetto-delle-linee-guida-nhs.md): Una guida su come strutturare i tuoi modelli e prompt AI in sicurezza. - [Impegno Canadese per la Privacy e la Sicurezza](https://support.heidihealth.com/it/articles/12310195-impegno-canadese-per-la-privacy-e-la-sicurezza.md) - [Segnalazione di un reclamo relativo a un dispositivo medico o di un potenziale evento grave](https://support.heidihealth.com/it/articles/13035721-segnalazione-di-un-reclamo-relativo-a-un-dispositivo-medico-o-di-un-potenziale-evento-grave.md) ### Piani, prezzi e fatturazione - [Quale piano Heidi è adatto a te?](https://support.heidihealth.com/it/articles/8885129-quale-piano-heidi-e-adatto-a-te.md): Una panoramica dei piani di abbonamento di Heidi e di cosa è incluso a ogni livello. - [Piani di prezzo, costi e funzionalità di Heidi](https://support.heidihealth.com/it/articles/8885030-piani-di-prezzo-costi-e-funzionalita-di-heidi.md): Scopri cosa è giusto per te tra i piani Gratuito, a pagamento e team di Heidi. - [💳 Qual è la differenza tra elaborazione Basic e prioritaria?](https://support.heidihealth.com/it/articles/8885153-qual-e-la-differenza-tra-elaborazione-basic-e-prioritaria.md) - [Modifica del tuo abbonamento Heidi](https://support.heidihealth.com/it/articles/10997994-modifica-del-tuo-abbonamento-heidi.md): Modifica del tuo abbonamento Heidi Health - [Cambiamenti del piano Heidi: nomi, funzionalità e domande frequenti](https://support.heidihealth.com/it/articles/13921980-cambiamenti-del-piano-heidi-nomi-funzionalita-e-domande-frequenti.md): Informazioni sugli strumenti di sottoscrizione di Heidi in seguito all'aggiornamento di febbraio 2026 ### Utilizzo di Heidi per le Sue consultazioni - [Recupera ed elimina le tue sessioni](https://support.heidihealth.com/it/articles/8885146-recupera-ed-elimina-le-tue-sessioni.md): Questo articolo spiega come trovare e recuperare le note delle consultazioni e come eliminare le sessioni. - [Introduzione alle sessioni cliniche](https://support.heidihealth.com/it/articles/8987709-introduzione-alle-sessioni-cliniche.md) - [Invio e condivisione delle note](https://support.heidihealth.com/it/articles/8984219-invio-e-condivisione-delle-note.md) - [Utilizzo di Heidi in telemedicina](https://support.heidihealth.com/it/articles/9765598-utilizzo-di-heidi-in-telemedicina.md): Per massimizzare la tua esperienza di telemedicina utilizzando Heidi, segui queste linee guida: - [Creazione di una nota pre-sessione](https://support.heidihealth.com/it/articles/13088525-creazione-di-una-nota-pre-sessione.md): Guida completa per creare una nota dal contesto in qualsiasi momento e continuare la documentazione senza interruzioni aggiungendo la trascrizione nella stessa sessione. ### Impostazioni account - [Come resetto la mia password?](https://support.heidihealth.com/it/articles/8906355-come-resetto-la-mia-password.md) - [Come posso aggiornare le informazioni personali del mio account?](https://support.heidihealth.com/it/articles/8906346-come-posso-aggiornare-le-informazioni-personali-del-mio-account.md) - [Autenticazione a più fattori \(MFA\) in Heidi](https://support.heidihealth.com/it/articles/10763751-autenticazione-a-piu-fattori-mfa-in-heidi.md): Configurazione, risoluzione dei problemi e disabilitazione di MFA - [Disconnettersi da tutti i dispositivi](https://support.heidihealth.com/it/articles/15500697-disconnettersi-da-tutti-i-dispositivi.md): Scopri come disconnetterti dal tuo account Heidi su tutti i dispos - [Aggiornamento Apple Social-Sign-In \(luglio-agosto 2026\)](https://support.heidihealth.com/it/articles/15724473-aggiornamento-apple-social-sign-in-luglio-agosto-2026.md): Gli account Apple Social-Sign-In avranno un'esperienza di accesso aggiornata per tutto luglio e agosto. ### Risoluzione dei problemi - [Problema di accesso e firewall IT](https://support.heidihealth.com/it/articles/8987799-problema-di-accesso-e-firewall-it.md): Risolvi i problemi di connettività causati da firewall, risolvi gli errori di accesso o trova i domini corretti da aggiungere all'elenco di autorizzazione per l'utilizzo di Heidi. - [Come separare le sessioni di pazienti unite in Heidi](https://support.heidihealth.com/it/articles/10089949-come-separare-le-sessioni-di-pazienti-unite-in-heidi.md): Risoluzione dei problemi quando hai 2 \(o più\) visite di pazienti mescolate in una sessione - [Risoluzione di conflitti tra microfono e audio per Heidi su Windows](https://support.heidihealth.com/it/articles/10247745-risoluzione-di-conflitti-tra-microfono-e-audio-per-heidi-su-windows.md): Risolvi i problemi che si verificano quando Heidi non riesce ad accedere al tuo microfono; rilevante solo per utenti Windows. - [Risoluzione dei problemi: Norton blocca il download di Heidi](https://support.heidihealth.com/it/articles/10396763-risoluzione-dei-problemi-norton-blocca-il-download-di-heidi.md): Aiuto con l'antivirus che blocca il download del desktop - [Risoluzione dei problemi di microfono e audio in Heidi](https://support.heidihealth.com/it/articles/11016383-risoluzione-dei-problemi-di-microfono-e-audio-in-heidi.md): Abilita i permessi del microfono, seleziona l'input giusto, conferma che il microfono è attivo e migliora la qualità del suono su tutti i dispositivi e i browser. - [Risoluzione dei problemi di generazione e output della trascrizione](https://support.heidihealth.com/it/articles/10819594-risoluzione-dei-problemi-di-generazione-e-output-della-trascrizione.md): Inizia qui se la tua trascrizione è incompleta, inesatta o mancante completamente. - [Risoluzione dei problemi di testo generato nelle note](https://support.heidihealth.com/it/articles/11016623-risoluzione-dei-problemi-di-testo-generato-nelle-note.md): Segui questi passaggi per correggere note mancanti, incomplete o imprecise dalla tua sessione. - [Risoluzione dei Problemi: Non Ricevo Codici MFA \(SMS o Email\)](https://support.heidihealth.com/it/articles/11967179-risoluzione-dei-problemi-non-ricevo-codici-mfa-sms-o-email.md): Utenti che attualmente non riescono ad accedere perché il loro codice MFA non arriva. - [Come cancellare la cache del browser](https://support.heidihealth.com/it/articles/12296451-come-cancellare-la-cache-del-browser.md): Cancellare la cache su diversi provider di browser, inclusi Firefox, Google Chrome e Microsoft Edge. - [Come posso risolvere i problemi dell'app Heidi Health su iPad bloccata sulla schermata di benvenuto o aggiornamento?](https://support.heidihealth.com/it/articles/12687551-come-posso-risolvere-i-problemi-dell-app-heidi-health-su-ipad-bloccata-sulla-schermata-di-benvenuto-o-aggiornamento.md) - [Come posso risolvere i problemi di blocco dell'app Heidi Health sulla schermata "Benvenuto in una nuova era di Heidi"?](https://support.heidihealth.com/it/articles/12687558-come-posso-risolvere-i-problemi-di-blocco-dell-app-heidi-health-sulla-schermata-benvenuto-in-una-nuova-era-di-heidi.md) - [Perché Heidi Health potrebbe non riuscire a catturare l'audio del microfono e come posso risolvere il problema?](https://support.heidihealth.com/it/articles/13925343-perche-heidi-health-potrebbe-non-riuscire-a-catturare-l-audio-del-microfono-e-come-posso-risolvere-il-problema.md) ### Team e organizzazioni - [Team Heidi](https://support.heidihealth.com/it/articles/9560724-team-heidi.md): Tutto quello che devi sapere sui team Heidi - [Gestione dei modelli nel tuo team](https://support.heidihealth.com/it/articles/9587992-gestione-dei-modelli-nel-tuo-team.md): Questo articolo spiega come gli amministratori e i Template Manager possono creare, modificare, controllare la visibilità, eliminare e duplicare i modelli in tutto il team. - [Ruoli Utente](https://support.heidihealth.com/it/articles/10382257-ruoli-utente.md): Heidi utilizza il controllo degli accessi basato sui ruoli per gestire cosa ogni membro del team può vedere e fare. Questo articolo descrive i ruoli disponibili, le relative autorizzazioni e come a... - [Condividere una sessione all'interno della tua organizzazione](https://support.heidihealth.com/it/articles/14883844-condividere-una-sessione-all-interno-della-tua-organizzazione.md): La condivisione diretta delle sessioni ti consente di dare ai membri specifici del team accesso a singole sessioni, con controllo su ciò che possono fare. - [Disconnetti i membri della tua organizzazione da remoto](https://support.heidihealth.com/it/articles/15528181-disconnetti-i-membri-della-tua-organizzazione-da-remoto.md): Disconnetti i membri della tua organizzazione su tutti i loro dispositivi, senza dover avere accesso fisico al dispositivo. ### Integrazioni - [Panoramica delle integrazioni Heidi](https://support.heidihealth.com/it/articles/14075160-panoramica-delle-integrazioni-heidi.md): Tutto quello che devi sapere sulle integrazioni Heidi - [Invio della tua nota a un CCE](https://support.heidihealth.com/it/articles/10514525-invio-della-tua-nota-a-un-cce.md) - [Invia le note della sessione al tuo FSE su Mobile](https://support.heidihealth.com/it/articles/15371497-invia-le-note-della-sessione-al-tuo-fse-su-mobile.md): Questo articolo illustra come inviare note al tuo FSE dall'app mobile Heidi, quali integrazioni sono supportate e le limitazioni attuali. - [Athena](https://support.heidihealth.com/it/articles/10352786-athena.md): Una spiegazione dettagliata su come iniziare con la tua integrazione Athena. - [Best Practice](https://support.heidihealth.com/it/articles/9382109-best-practice.md): Una spiegazione dettagliata su come iniziare con la tua integrazione Best Practice per Heidi Scribe. - [Cliniko](https://support.heidihealth.com/it/articles/9576012-cliniko.md): Una spiegazione dettagliata su come iniziare con la tua integrazione Cliniko — sia per Heidi Scribe che per Heidi Comms. - [Medical Director - Processo di accesso / registrazione](https://support.heidihealth.com/it/articles/9928949-medical-director-processo-di-accesso-registrazione.md): Medical Director - come accedere / registrarsi a Heidi e aggiornare l'abbonamento - [Nookal](https://support.heidihealth.com/it/articles/11745292-nookal.md): Heidi si integra perfettamente con Nookal, consentendoti di inviare note cliniche generate dall'IA direttamente nella cartella del tuo cliente con un solo clic. - [Gentu](https://support.heidihealth.com/it/articles/11827255-gentu.md): Heidi si integra perfettamente con Gentu, permettendoti di inviare note cliniche e lettere generate con IA nella cartella del paziente con un solo clic. - [Guida Widget Heidi - Accedi / Registrati e Effettua l'Upgrade dell'abbonamento](https://support.heidihealth.com/it/articles/9914512-guida-widget-heidi-accedi-registrati-e-effettua-l-upgrade-dell-abbonamento.md): Questa pagina fornisce una guida su come accedere o registrarsi a Heidi tramite il Widget integrato. - [CareStack](https://support.heidihealth.com/it/articles/11882349-carestack.md): Heidi si integra con CareStack per generare note cliniche in tempo reale utilizzando IA, direttamente dalle tue consultazioni. - [Halaxy](https://support.heidihealth.com/it/articles/10094086-halaxy.md): Una spiegazione dettagliata su come iniziare con la tua integrazione Halaxy. - [MediOffice](https://support.heidihealth.com/it/articles/11881635-medioffice.md): Registrare consultazioni e generare note basate su intelligenza artificiale direttamente all'interno delle visite MediOffice. - [MediRecords](https://support.heidihealth.com/it/articles/10101429-medirecords.md): Questo articolo ti accompagna utilizzando il Widget Heidi in MediRecords per una documentazione e una consultazione efficienti e integrate. - [Zedmed](https://support.heidihealth.com/it/articles/11881775-zedmed.md): Registra i consulti e genera note con intelligenza artificiale direttamente all'interno dei consulti Zedmed. - [Installazione di Vim per l'integrazione Heidi-eCW: per amministratori organizzativi](https://support.heidihealth.com/it/articles/12819017-installazione-di-vim-per-l-integrazione-heidi-ecw-per-amministratori-organizzativi.md): Questa guida fornisce istruzioni agli amministratori dell'organizzazione eClinicalWorks per distribuire Vim nella loro organizzazione per accedere all'integrazione Heidi. - [Utilizzo di Heidi all'interno di eClinicalWorks tramite Vim](https://support.heidihealth.com/it/articles/12855448-utilizzo-di-heidi-all-interno-di-eclinicalworks-tramite-vim.md): Questa guida ti istruirà su come configurare l'integrazione Heidi—eClinicalWorks e come utilizzare la documentazione basata su IA di Heidi all'interno di eClinicalWorks. - [Come installare Vim per l'integrazione Heidi-eCW: Per utenti singoli](https://support.heidihealth.com/it/articles/12855515-come-installare-vim-per-l-integrazione-heidi-ecw-per-utenti-singoli.md): Per professionisti singoli: Questa guida è destinata ai clinici singoli che desiderano utilizzare l'integrazione Heidi direttamente in eClinicalWorks. Configurerai il tuo account Vim per accedere a... - [Aggiungere Heidi a eCW tramite Vim: per gli utenti Vim esistenti](https://support.heidihealth.com/it/articles/12858875-aggiungere-heidi-a-ecw-tramite-vim-per-gli-utenti-vim-esistenti.md): Per le organizzazioni che già utilizzano Vim: Questa guida mostra agli amministratori della Practice e agli utenti finali come aggiungere Heidi alla configurazione Vim Connect esistente in modo che... - [Biocanic](https://support.heidihealth.com/it/articles/13222743-biocanic.md): L'integrazione Heidi per Biocanic consente di generare note cliniche strutturate e basate su intelligenza artificiale durante le sessioni con i clienti, direttamente dalla piattaforma Biocanic. - [Genie](https://support.heidihealth.com/it/articles/13433628-genie.md): Crea senza problemi note e lettere di alta qualità nell'app desktop Heidi e invia a Genie con un solo clic. - [Integrazione Veradigm e Heidi](https://support.heidihealth.com/it/articles/13521195-integrazione-veradigm-e-heidi.md): Sincronizza le note cliniche da Heidi direttamente negli encounter di Veradigm - [Integrazione Accuro](https://support.heidihealth.com/it/articles/15583675-integrazione-accuro.md): Come si integra Heidi Health con Accuro CCE e quali sono i requisiti e i passaggi per l'accesso? ### Heidi Evidence - [Inizia con Heidi Evidence](https://support.heidihealth.com/it/articles/13191359-inizia-con-heidi-evidence.md): Ottieni risposte cliniche indipendenti e illimitate in Heidi. - [Heidi Evidence: UK and EU](https://support.heidihealth.com/it/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. Tuttavia, esistono importanti differenze rispetto ad altre regioni. These restrictions apply to all UK and EU accounts, regardles... - [Gestire la tua libreria Evidence e la scelta delle fonti](https://support.heidihealth.com/it/articles/15595402-gestire-la-tua-libreria-evidence-e-la-scelta-delle-fonti.md): Carica documenti, crea raccolte e scegli le fonti attendibili che Heidi Evidence ricerca. Per il personale sanitario individuale e gli amministratori di Practice. ## 日本語 ### Heidiを使い始める - [Heidiを使ってみる](https://support.heidihealth.com/ja/articles/8906419-heidiを使ってみる.md): Heidiを使い始めるためのガイド - [Heidiの使い方](https://support.heidihealth.com/ja/articles/9392602-heidiの使い方.md): Heidiの基本的な使い方と、各ツールの概要をご紹介します。 - [医療機関でHeidiを導入する方法](https://support.heidihealth.com/ja/articles/8885096-医療機関でheidiを導入する方法.md): 医療機関でHeidiの利用を検討している場合に、まず確認しておきたいポイントをご紹介します。 - [Heidiはどのような医療・ケアの現場で利用できますか?](https://support.heidihealth.com/ja/articles/8974442-heidiはどのような医療-ケアの現場で利用できますか.md): Heidiがご自身の医療・ケア環境や専門分野に合っているかをご確認ください。 - [Heidiをどこでも活用](https://support.heidihealth.com/ja/articles/10078486-heidiをどこでも活用.md): Heidiアプリ(デスクトップ版・モバイル版)の使い始め方 - [デスクトップアプリ](https://support.heidihealth.com/ja/articles/10060391-デスクトップアプリ.md): Heidiデスクトップアプリは、オンライン診療やその他のオンライン通話サービスとシームレスに連携し、ヘッドセットを使用できるように設計されています。 - [Heidiモバイルアプリ](https://support.heidihealth.com/ja/articles/9908824-heidiモバイルアプリ.md): iOSおよびAndroidアプリを使えば、外出先でも診察の音声を取り込み、診療記録を作成し、臨床文書にアクセスできます。デスクトップ版またはウェブ版のHeidiとあわせて使えるように設計されています。 - [Heidi Chrome拡張機能](https://support.heidihealth.com/ja/articles/10053308-heidi-chrome拡張機能.md): Heidi Chrome拡張機能について知っておきたいこと - [フィードバックについて](https://support.heidihealth.com/ja/articles/8984257-フィードバックについて.md): 皆様からのフィードバックを大切にしており、常に改善を目指しています。 - [紹介プログラム](https://support.heidihealth.com/ja/articles/8849714-紹介プログラム.md): ユニークな「紹介リンク」を生成・共有して、同僚や同業者をHeidiアプリに招待し、報酬を獲得しましょう。 - [研修医・医学生向けHeidi Clinicianプラン](https://support.heidihealth.com/ja/articles/10575365-研修医-医学生向けheidi-clinicianプラン.md): 医学生、専門研修医、研修医向けに、Heidi Clinicianサブスクリプションを1年間利用する方法 - [Heidiとは?](https://support.heidihealth.com/ja/articles/8885059-heidiとは.md): 基本情報 - 導入を検討する際や、同僚・管理者に説明する際に役立つ内容です。 - [Heidi の再ブランド化:更新された外観、変わらないワークフロー](https://support.heidihealth.com/ja/articles/12440730-heidi-の再ブランド化-更新された外観-変わらないワークフロー.md) - [複数のデバイスでHeidiを使用する](https://support.heidihealth.com/ja/articles/13679763-複数のデバイスでheidiを使用する.md): 複数のデバイスをまたいで診察を続ける ### Heidiガイド - [医療の現場に寄り添うAI記録支援ツール、Heidiをご紹介します](https://support.heidihealth.com/ja/articles/14648376-医療の現場に寄り添うai記録支援ツール-heidiをご紹介します.md): Heidiチームからのご挨拶:トム、サイモン、ハンナによる動画でのご紹介。 - [Heidiアカウントを設定する](https://support.heidihealth.com/ja/articles/14648388-heidiアカウントを設定する.md): 個人ユーザーと管理者向けに、アカウント設定の手順をステップごとに説明します。 - [ワークフローを整える](https://support.heidihealth.com/ja/articles/14648403-ワークフローを整える.md): Heidiをどの場面で活用できるか、また診療環境に合った利用方法を選ぶためのガイドです。 - [Heidiがデータを保護する仕組み](https://support.heidihealth.com/ja/articles/14648423-heidiがデータを保護する仕組み.md): Heidiのデータセキュリティ、コンプライアンス、法的保護措置の概要。 - [Heidiを使い始める](https://support.heidihealth.com/ja/articles/14648425-heidiを使い始める.md): エビデンス、タスク、テンプレート、設定、カスタムルールなど、プラットフォームの概要を説明します。 - [エンタープライズ向けHeidiの利用を開始する](https://support.heidihealth.com/ja/articles/14648430-エンタープライズ向けheidiの利用を開始する.md): 導入の概要、グローバル管理者の設定、SSO/MFA、ユーザー管理、コンプライアンスについて。 - [Heidiを自分らしい文体に近づける](https://support.heidihealth.com/ja/articles/14648434-heidiを自分らしい文体に近づける.md): Heidiの生成内容を、ご自身の臨床文書の書き方やスタイルに合わせてカスタマイズできます。 - [初回の診察を完了する](https://support.heidihealth.com/ja/articles/14648439-初回の診察を完了する.md): 初めてのHeidi診察について、開始から終了までの流れを順を追って案内します。 - [テンプレート101:基本編](https://support.heidihealth.com/ja/articles/14648446-テンプレート101-基本編.md): Heidiテンプレートを効果的に使い始めるために知っておきたい基本をまとめています。 - [テンプレート102:テンプレートをさらに活用する](https://support.heidihealth.com/ja/articles/14648449-テンプレート102-テンプレートをさらに活用する.md): 高度なテクニックに加え、テンプレート概要とテンプレートアカデミーへのリンクを紹介します。 - [組織向けHeidiでチームの活用を広げる](https://support.heidihealth.com/ja/articles/14648454-組織向けheidiでチームの活用を広げる.md): Heidiを組織で使う際のオンボーディングとチーム導入支援ガイド。 - [管理者:チームの管理](https://support.heidihealth.com/ja/articles/14648633-管理者-チームの管理.md): Heidi内でチームを管理するためのツールと設定。 - [管理者:組織設定とプロビジョニング](https://support.heidihealth.com/ja/articles/14648705-管理者-組織設定とプロビジョニング.md): 組織のアカウントを作成し、ライセンスを管理する方法。 - [Remoteの開封とご紹介](https://support.heidihealth.com/ja/articles/15282420-remoteの開封とご紹介.md): Heidi Remoteについて知る:箱の中身と、毎回の診察で使用する2つのボタン。 - [セットアップ、接続、最初の診察の開始](https://support.heidihealth.com/ja/articles/15282523-セットアップ-接続-最初の診察の開始.md): Heidi Remoteをアプリにペアリングし、テスト診察を実行して、文字起こしの同期方法を理解する方法。 - [Bluetoothの範囲と装着方法](https://support.heidihealth.com/ja/articles/15282628-bluetoothの範囲と装着方法.md): 配置が音声品質を決め、音声品質が記録を決めます。 このガイドでは、スマートな配置とBluetoothの範囲が診察にどのように影響するかについて説明します。 - [Remoteの診察で問題が起きた場合](https://support.heidihealth.com/ja/articles/15283168-remoteの診察で問題が起きた場合.md): 見つからない、または同期されていない診察への対応方法と、問題が解決しない場合の対処法。 - [エビデンスで質問する](https://support.heidihealth.com/ja/articles/14648712-エビデンスで質問する.md): Heidiの「エビデンス」機能を使ってみましょう。 - [Heidiをもっと活用する](https://support.heidihealth.com/ja/articles/14648718-heidiをもっと活用する.md): 上級者向けのヒント:補足情報、パーソナライズ、患者プロフィール、コード、言語設定。 - [HeidiをシステムとConnect](https://support.heidihealth.com/ja/articles/14648724-heidiをシステムとconnect.md): Heidiを既存の臨床システムと統合するためのガイド。 - [まず確認したいポイント](https://support.heidihealth.com/ja/articles/14648735-まず確認したいポイント.md): Heidiでよくある問題や疑問への対処方法を紹介します。 ### Heidiの機能 - [Heidi機能辞典](https://support.heidihealth.com/ja/articles/8840280-heidi機能辞典.md): Heidiの機能概要についてご説明します。 - [「ハイジに相談」とは?](https://support.heidihealth.com/ja/articles/8974408-ハイジに相談-とは.md): 信頼できる臨床支援、事務作業、文書作成を支えるAI機能です。 - [「補足情報」とは?](https://support.heidihealth.com/ja/articles/8974419-補足情報-とは.md): Heidiの「補足情報」機能を最大限に活用する方法。 - [診療記録テンプレートにはどのような種類がありますか?](https://support.heidihealth.com/ja/articles/8984082-診療記録テンプレートにはどのような種類がありますか.md) - [各文体にはどのような違いがありますか?](https://support.heidihealth.com/ja/articles/8984114-各文体にはどのような違いがありますか.md): Heidiで利用できる各文体の違いについて説明します。 - [テンプレートを使い始める](https://support.heidihealth.com/ja/articles/8974437-テンプレートを使い始める.md): Heidiのテンプレートについて、テンプレートとは何か、診察での使い方、作成・編集方法、設定の管理方法まで、必要な情報をまとめています。 - [HOPCとは何ですか?](https://support.heidihealth.com/ja/articles/8984149-hopcとは何ですか.md) - [SOAPとは?](https://support.heidihealth.com/ja/articles/8984151-soapとは.md) - [Heidiでの音声入力:どの機能をお使いですか?](https://support.heidihealth.com/ja/articles/8974388-heidiでの音声入力-どの機能をお使いですか.md): 音声入力機能の詳細概要。 - [デフォルトノート自動作成とは何ですか? 旧称:Brain](https://support.heidihealth.com/ja/articles/10454775-デフォルトノート自動作成とは何ですか-旧称-brain.md): Brainは廃止予定の古い機能を指していますが、Brain機能の言及には「デフォルトノート自動作成」を使用しています - [Heidiラボ](https://support.heidihealth.com/ja/articles/9913259-heidiラボ.md): Heidiラボは、新しい機能をユーザーの皆さまにいち早くお試しいただき、フィードバックをいただくための実験的な機能セットです。 - [キーボードショートカット](https://support.heidihealth.com/ja/articles/9890245-キーボードショートカット.md) - [カスタムルール](https://support.heidihealth.com/ja/articles/9913729-カスタムルール.md): 「カスタムルール」は、記録原稿の生成方法について、AIに好みや指示を伝えるための機能です。 - [リッチテキスト書式 - 太字と斜体](https://support.heidihealth.com/ja/articles/9890499-リッチテキスト書式-太字と斜体.md): 記録原稿の必要な箇所を太字や斜体にできます - [掲示板のテンプレートを使い始める](https://support.heidihealth.com/ja/articles/9747185-掲示板のテンプレートを使い始める.md): Heidiのテンプレート掲示板についての詳しい概要。 - [患者の診察を管理する](https://support.heidihealth.com/ja/articles/10122397-患者の診察を管理する.md): 患者を管理し、診察を紐づけ、医師・医療従事者が患者情報をスムーズに作成・更新・整理できるようにする機能 - [コーディング](https://support.heidihealth.com/ja/articles/10383059-コーディング.md): メモと一緒に正確で信頼性の高い臨床コーディングを生成します。 - [記録自動作成と文体](https://support.heidihealth.com/ja/articles/11016947-記録自動作成と文体.md) - [医療コーディング](https://support.heidihealth.com/ja/articles/11142087-医療コーディング.md): Heidの医療コーディングについて知っておく必要があるすべてのこと - [音声入力](https://support.heidihealth.com/ja/articles/11129458-音声入力.md): 音声を使って、Heidi内だけでなく他の場所でもテキストを入力・編集できます。 ホットキーを長押しすると音声入力できます。手動で音声入力を開始・停止したい場合は、マイクアイコンを使用してください。 - [Heidiタスク](https://support.heidihealth.com/ja/articles/11519782-heidiタスク.md): 記録原稿からフォローアップの対応事項を直接抽出し、作業中に管理して、すべてを整理された1つのリストにまとめます。 - [フォーム](https://support.heidihealth.com/ja/articles/11668834-フォーム.md): Heidiで入力可能なPDFフォームテンプレートを作成・保存したり、テンプレートライブラリから事前入力済みのフォームを使用したりできます。 記録からHeidiに診察情報を使用して数秒で自動入力させることができます。 - [パーソナライゼーション](https://support.heidihealth.com/ja/articles/11989443-パーソナライゼーション.md): Heidiは時間とともにあなたの個人的なスタイルに適応し、好みの用語とフォーマットをすべての今後のメモに自動的に適用します。 - [GP慢性疾患管理プラン(GPCCMP)](https://support.heidihealth.com/ja/articles/12973522-gp慢性疾患管理プラン-gpccmp.md): 本ガイドでは、患者の予約前、最中、および後の慢性疾患管理計画のためにGPCCMP機能を効果的に使用するためのステップを概説しています。 これにより、医師・医療従事者はメモ、臨床コンテキスト、プランをすべて1か所に統合できます。 - [Heidi Verify](https://support.heidihealth.com/ja/articles/14698472-heidi-verify.md) - [ピクチャーインピクチャー](https://support.heidihealth.com/ja/articles/14836214-ピクチャーインピクチャー.md): ピクチャーインピクチャーを使用して、他のアプリに切り替えた際にHeidiが文字起こし中であることをひと目で確認できます。 - [無料エビデンスアクセスの終了:よくある質問](https://support.heidihealth.com/ja/articles/15199801-無料エビデンスアクセスの終了-よくある質問.md): 90日間の無料エビデンスアクセスが終了すると何が変わるのか、引き続き利用できるもの、プレミアムエビデンス機能を継続したい場合のアップグレード方法について説明します。 ### Heidiテンプレートアカデミー - [Heidiでテンプレートを作成する:基本ガイド](https://support.heidihealth.com/ja/articles/9803972-heidiでテンプレートを作成する-基本ガイド.md): Heidiでテンプレートを作成する際の基本について学びましょう。 - [Heidiテンプレートを改善する:中級ガイド](https://support.heidihealth.com/ja/articles/9817515-heidiテンプレートを改善する-中級ガイド.md): 基本に慣れたら、テンプレートをさらに調整しましょう。 - [Heidiテンプレートを使いこなす:高度なガイド](https://support.heidihealth.com/ja/articles/9817523-heidiテンプレートを使いこなす-高度なガイド.md): さまざまな臨床シナリオに対応する、動的で高度なテンプレートを作成したい医療従事者向け。 - [テンプレートの作成と編集](https://support.heidihealth.com/ja/articles/13123938-テンプレートの作成と編集.md): Heiidiで新しいテンプレート編集エクスペリエンスを使用してテンプレートを作成および編集するための完全なガイド。 ### Heidi Remote - [Heidi Remoteを始める](https://support.heidihealth.com/ja/articles/14130260-heidi-remoteを始める.md): 初めてのセッション前に、Heidi Remoteのセットアップと準備方法について学びます。 - [Heidi Remoteの使い方:文字起こし、同期、および再割り当て](https://support.heidihealth.com/ja/articles/14130337-heidi-remoteの使い方-文字起こし-同期-および再割り当て.md): セッションを文字起こしする方法、LED指示ライトを理解する方法、セッションをHeidiアプリに同期する方法、Remoteを充電する方法、およびきれいに保つ方法を学びます。 - [Heidi Remote:配送、払い戻し、および保証](https://support.heidihealth.com/ja/articles/14130352-heidi-remote-配送-払い戻し-および保証.md): ご注文が発送中の場合の流れ、返金のリクエスト方法、および保証の対象範囲についてご説明します。 - [Heidi Remoteで問題が起きた場合のガイド](https://support.heidihealth.com/ja/articles/15199028-heidi-remoteで問題が起きた場合のガイド.md): この記事には、Remoteに関するよくある質問と、問題が起きた場合の対応手順が含まれています。 ### コンプライアンス、データ、プライバシー - [Heidiでのデータとセキュリティ](https://support.heidihealth.com/ja/articles/8885107-heidiでのデータとセキュリティ.md) - [Heidiは医療分野のプライバシー規制に準拠していますか?](https://support.heidihealth.com/ja/articles/8885110-heidiは医療分野のプライバシー規制に準拠していますか.md) - [患者さんの同意取得](https://support.heidihealth.com/ja/articles/8973150-患者さんの同意取得.md): Heidiを使用する際、患者さんから同意を取得する必要がありますか? - [HeidiはMedical Defence Organisations(MDO)の承認を受けていますか?](https://support.heidihealth.com/ja/articles/9067976-heidiはmedical-defence-organisations-mdo-の承認を受けていますか.md) - [NHS ガイドラインの枠内で Heidi を使用する](https://support.heidihealth.com/ja/articles/11998932-nhs-ガイドラインの枠内で-heidi-を使用する.md): テンプレートと AI 指示文を安全に構造化する方法に関するガイド。 - [プライバシーとセキュリティへのカナダのコミットメント](https://support.heidihealth.com/ja/articles/12310195-プライバシーとセキュリティへのカナダのコミットメント.md) - [医療機器苦情または潜在的な重大事故の報告](https://support.heidihealth.com/ja/articles/13035721-医療機器苦情または潜在的な重大事故の報告.md) ### プラン・料金・請求管理 - [自分に合ったHeidiプランは?](https://support.heidihealth.com/ja/articles/8885129-自分に合ったheidiプランは.md): Heidiのサブスクリプションプランと、各プランに含まれる内容の概要です。 - [Heidiの料金プラン・費用・機能について](https://support.heidihealth.com/ja/articles/8885030-heidiの料金プラン-費用-機能について.md): HeidiのFreeプラン、有料、チーム向けプランの中から、自分に合ったプランを確認できます。 - [💳 基本処理と優先処理の違いは何ですか?](https://support.heidihealth.com/ja/articles/8885153-基本処理と優先処理の違いは何ですか.md) - [Heidiの契約プランを変更する](https://support.heidihealth.com/ja/articles/10997994-heidiの契約プランを変更する.md): Heidi Healthの契約プランを変更する - [Heidiプランの変更:名称・機能・FAQ](https://support.heidihealth.com/ja/articles/13921980-heidiプランの変更-名称-機能-faq.md): 2026年2月の更新後のHeidiサブスクリプション階層について ### 診察でのHeidiの使い方 - [診察の取得と削除](https://support.heidihealth.com/ja/articles/8885146-診察の取得と削除.md): この記事では、診察の記録を検索・取得する方法と、診察を削除する方法について説明します。 - [診察の概要](https://support.heidihealth.com/ja/articles/8987709-診察の概要.md) - [記録原稿のメール送信・送信方法](https://support.heidihealth.com/ja/articles/8984219-記録原稿のメール送信-送信方法.md) - [オンライン診療でHeidiを使用する](https://support.heidihealth.com/ja/articles/9765598-オンライン診療でheidiを使用する.md): Heidiを使ってオンライン診療をより快適に行うため、以下のガイドラインに従ってください。 - [診察前の記録原稿を作成する](https://support.heidihealth.com/ja/articles/13088525-診察前の記録原稿を作成する.md): 補足情報からいつでも記録原稿を作成し、同じ診察内で文字起こしを追加して、スムーズに記録作成を続けるための完全ガイドです。 - [患者](https://support.heidihealth.com/ja/articles/15467820-患者.md): この記事では、「患者」機能について説明します。患者サイドバー、「患者」に保存される情報、患者レベルの文書、自動抽出、診察の紐づけ、データ保持について扱います。 ### アカウント設定 - [パスワードをリセットする](https://support.heidihealth.com/ja/articles/8906355-パスワードをリセットする.md) - [アカウントの個人情報を更新するにはどうすればよいですか?](https://support.heidihealth.com/ja/articles/8906346-アカウントの個人情報を更新するにはどうすればよいですか.md) - [Heidiの多要素認証(MFA)](https://support.heidihealth.com/ja/articles/10763751-heidiの多要素認証-mfa.md): MFAの設定、問題が起きた場合の対応、無効化 - [すべてのデバイスからログアウト](https://support.heidihealth.com/ja/articles/15500697-すべてのデバイスからログアウト.md): 有効なすべてのデバイスでHeidiアカウントからログアウトする方法をご確認ください - [「Appleソーシャルログイン」のアップデート(2026年7月〜8月)](https://support.heidihealth.com/ja/articles/15724473-appleソーシャルログイン-のアップデート-2026年7月-8月.md): 「Appleソーシャルログイン」アカウントでは、7月から8月にかけてログイン方法が更新されます。 ### 困ったときは - [ログインに関する問題とITファイアウォール](https://support.heidihealth.com/ja/articles/8987799-ログインに関する問題とitファイアウォール.md): ファイアウォールが原因の接続問題を解決し、ログインエラーに対応し、Heidiを利用するために許可リストに追加するドメインを確認できます。 - [Heidiで結合された患者の診察を分ける方法](https://support.heidihealth.com/ja/articles/10089949-heidiで結合された患者の診察を分ける方法.md): 1つの診察に2件以上の患者受診が混在してしまった場合の対応方法 - [WindowsでHeidiのマイクとオーディオの競合を解消する](https://support.heidihealth.com/ja/articles/10247745-windowsでheidiのマイクとオーディオの競合を解消する.md): Heidiがマイクにアクセスできない場合に発生する問題の対処方法です。Windowsユーザーのみが対象です。 - [NortonがHeidiのダウンロードをブロックしている場合の対応方法](https://support.heidihealth.com/ja/articles/10396763-nortonがheidiのダウンロードをブロックしている場合の対応方法.md): ウイルス対策ソフトによりデスクトップアプリのダウンロードがブロックされる場合のヘルプ - [Heidiでのマイクと音声の問題への対応](https://support.heidihealth.com/ja/articles/11016383-heidiでのマイクと音声の問題への対応.md): マイクの使用許可を有効にし、正しい入力を選択し、マイクが有効であることを確認して、すべてのデバイスとブラウザで音声品質を改善します。 - [文字起こしの生成と出力に関する問題への対応](https://support.heidihealth.com/ja/articles/10819594-文字起こしの生成と出力に関する問題への対応.md): 文字起こしが不完全、不正確、またはまったく表示されない場合は、ここから確認してください。 - [記録原稿の出力に関する問題への対応](https://support.heidihealth.com/ja/articles/11016623-記録原稿の出力に関する問題への対応.md): 診察から作成された記録原稿に不足、不完全な内容、不正確な内容がある場合は、以下の手順に従って修正してください。 - [困ったときは:MFAコードを受け取れない場合(SMSまたはメール)](https://support.heidihealth.com/ja/articles/11967179-困ったときは-mfaコードを受け取れない場合-smsまたはメール.md): MFAコードが届かず、現在ログインできないユーザー。 - [ブラウザのキャッシュをクリアする方法](https://support.heidihealth.com/ja/articles/12296451-ブラウザのキャッシュをクリアする方法.md): Firefox、Google Chrome、Microsoft Edgeでキャッシュをクリアする方法を説明します。 - [Heidi iPadアプリがウェルカム画面またはアップデート画面で止まる場合は、どう対応すればよいですか?](https://support.heidihealth.com/ja/articles/12687551-heidi-ipadアプリがウェルカム画面またはアップデート画面で止まる場合は-どう対応すればよいですか.md) - [Heidiアプリが「Welcome to a new era of Heidi」画面でフリーズする場合は、どう対応すればよいですか?](https://support.heidihealth.com/ja/articles/12687558-heidiアプリが-welcome-to-a-new-era-of-heidi-画面でフリーズする場合は-どう対応すればよいですか.md) - [Heidiがマイク音声をキャプチャできない理由と、その解決方法は何ですか?](https://support.heidihealth.com/ja/articles/13925343-heidiがマイク音声をキャプチャできない理由と-その解決方法は何ですか.md) ### チームと組織 - [Heidiチームとは](https://support.heidihealth.com/ja/articles/9560724-heidiチームとは.md): Heidiチームについて知っておきたいこと - [チーム内のテンプレート管理](https://support.heidihealth.com/ja/articles/9587992-チーム内のテンプレート管理.md): この記事では、管理者およびテンプレート管理者がチーム全体でテンプレートを作成・編集し、公開範囲を管理し、削除・複製する方法について説明します。 - [ユーザーの役割](https://support.heidihealth.com/ja/articles/10382257-ユーザーの役割.md): Heidiでは、役割に基づくアクセス制御を使って、各チームメンバーが閲覧・操作できる内容を管理します。 この記事では、利用できる役割、その権限、割り当て方法について説明します。 - [組織内で診察を共有する](https://support.heidihealth.com/ja/articles/14883844-組織内で診察を共有する.md): 「診察の直接共有」では、特定のチームメンバーに個別の診察へのアクセス権を付与し、そのメンバーができる操作を管理できます。 - [組織のメンバーをリモートでログアウトさせる](https://support.heidihealth.com/ja/articles/15528181-組織のメンバーをリモートでログアウトさせる.md): デバイスに直接アクセスしなくても、組織のメンバーをすべてのデバイスからログアウトさせることができます。 ### 連携 - [Heidi 連携の概要](https://support.heidihealth.com/ja/articles/14075160-heidi-連携の概要.md): Heidi 連携について知っておく必要があるすべて - [メモを電子カルテ(EMR)にプッシュする](https://support.heidihealth.com/ja/articles/10514525-メモを電子カルテ-emr-にプッシュする.md) - [モバイルで診察記録を電子カルテ(EHR)にプッシュする](https://support.heidihealth.com/ja/articles/15371497-モバイルで診察記録を電子カルテ-ehr-にプッシュする.md): この記事では、Heidiモバイルアプリから電子カルテ(EHR)に記録をプッシュする方法、サポートされている連携、および現在の制限事項について説明します。 - [アテナ](https://support.heidihealth.com/ja/articles/10352786-アテナ.md): Athena連携を始めるための詳細な説明です。 - [Best Practice](https://support.heidihealth.com/ja/articles/9382109-best-practice.md): Heidiの「記録自動作成」でBest Practice連携を使い始めるための詳しい説明です。 - [Medical Director - ログイン / サインアップ プロセス](https://support.heidihealth.com/ja/articles/9928949-medical-director-ログイン-サインアップ-プロセス.md): Medical Director - Heiidiにログイン / サインアップしてサブスクリプションをアップグレードする方法 - [Nookal](https://support.heidihealth.com/ja/articles/11745292-nookal.md): HeidiはNookalとシームレスに統合され、AI生成の臨床ノートをワンクリックでクライアントファイルに直接プッシュできます。 - [Gentu](https://support.heidihealth.com/ja/articles/11827255-gentu.md): Heidiはgentuとシームレスに統合でき、AIが生成した臨床ノートとレターをワンクリックで患者のファイルにプッシュできます。 - [Heidhi ウィジェット - ログイン/サインアップおよびサブスクリプションアップグレードガイド](https://support.heidihealth.com/ja/articles/9914512-heidhi-ウィジェット-ログイン-サインアップおよびサブスクリプションアップグレードガイド.md): このページでは、統合ウィジェットを介してHeidhiにログインまたはサインアップする方法についてのガイドを提供しています。 - [CareStack](https://support.heidihealth.com/ja/articles/11882349-carestack.md): HeidiはCareStackと統合し、相談から直接、AIを使用してリアルタイムの臨床ノートを生成します。 - [Halaxy](https://support.heidihealth.com/ja/articles/10094086-halaxy.md): Halaxy連携を始めるための詳細な解説。 - [MediOffice](https://support.heidihealth.com/ja/articles/11881635-medioffice.md): MediOffice の訪問内で直接相談を記録してAIノートを生成します。 - [MediRecords](https://support.heidihealth.com/ja/articles/10101429-medirecords.md): この記事では、効率的かつ統合されたドキュメント作成と診察のために、MediRecordsでHeidiウィジェットを使用する方法を説明します。 - [Zedmed](https://support.heidihealth.com/ja/articles/11881775-zedmed.md): Zedmedの訪問内で直接診療を記録し、AIメモを生成します。 - [Heidi-eCW統合用Vimのインストール:組織管理者向け](https://support.heidihealth.com/ja/articles/12819017-heidi-ecw統合用vimのインストール-組織管理者向け.md): このガイドは、Heidi統合へのアクセスのためにVimを組織内にデプロイするeClinicalWorks組織管理者に対する手順を提供します。 - [Heidi-eCW連携のためのVimのインストール方法:プラクティス(医療機関向け)ユーザー向け](https://support.heidihealth.com/ja/articles/12819188-heidi-ecw連携のためのvimのインストール方法-プラクティス-医療機関向け-ユーザー向け.md): このガイドは、Vimミドルウェアをインストールした医療機関またはプラクティス(医療機関向け)の一部であるeClinicalWorksユーザー向けです。 Vim Connectをワークステーションにインストールして、eCW内のHeidiウィジェット連携にアクセスする方法を説明します。 - [Vim経由でeClinicalWorksでHeidiを使用](https://support.heidihealth.com/ja/articles/12855448-vim経由でeclinicalworksでheidiを使用.md): このガイドでは、Heidi–eClinicalWorks連携をセットアップする方法、およびeClinicalWorks内でHeidiのAI駆動の文書化を使用する方法について説明します。 - [個別ユーザー向けHeidi-eCW連携のためのVimのインストール方法](https://support.heidihealth.com/ja/articles/12855515-個別ユーザー向けheidi-ecw連携のためのvimのインストール方法.md): ソロプラクティショナー向け:このガイドは、eClinicalWorksで直接Heidi連携を使用したい個人の医療従事者向けです。 連携にアクセスするために、独自のVimアカウントを設定します。 - [Vim 経由で eCW に Heidi を追加:既存の Vim ユーザー向け](https://support.heidihealth.com/ja/articles/12858875-vim-経由で-ecw-に-heidi-を追加-既存の-vim-ユーザー向け.md): 既に Vim を使用している組織向け:このガイドは、プラクティス(医療機関向け)管理者とエンドユーザーが、既存の Vim Connect セットアップに Heidi を追加して、チームが eClinicalWorks 内で直接アクセスできるようにする方法を示しています - [Biocanic](https://support.heidihealth.com/ja/articles/13222743-biocanic.md): Biocanic 用の Heidi 連携により、Biocanic プラットフォーム内で直接クライアントセッション中に構造化された AI ベースの臨床ノートを生成できます。 - [Genie](https://support.heidihealth.com/ja/articles/13433628-genie.md): Heidiデスクトップアプリでシームレスに高品質なメモと手紙を作成し、ワンクリックでGenieにプッシュします。 - [VeradigmおよびHei統合](https://support.heidihealth.com/ja/articles/13521195-veradigmおよびhei統合.md): Heiから直接Veradigm診察に臨床ノートを同期します。 - [Accuro連携](https://support.heidihealth.com/ja/articles/15583675-accuro連携.md): Heidi HealthはAccuro電子カルテ(EMR)とどのように連携し、アクセスのための要件と手順は何ですか? ### Heidiエビデンス - [Heidiエビデンス機能を使ってみましょう](https://support.heidihealth.com/ja/articles/13191359-heidiエビデンス機能を使ってみましょう.md): Heidiで、臨床上の回答を制限なく確認できます。 - [Heidi Evidence: UK and EU](https://support.heidihealth.com/ja/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. ただし、他の地域と比較して重要な違いがあります。 These restrictions apply to all UK and EU accounts, regardless of plan tier. - [エビデンスライブラリと情報源管理](https://support.heidihealth.com/ja/articles/15595402-エビデンスライブラリと情報源管理.md): 文書をアップロードし、コレクションを作成して、Heidiのエビデンスが検索する信頼できる情報源を選択します。 個人の医師・医療従事者、およびPracticeプラン管理者向け。 ## 한국어 ### Heidi 시작하기 - [Heidi 시작하기](https://support.heidihealth.com/ko/articles/8906419-heidi-시작하기.md): Heidi를 시작하기 위해 알아야 할 모든 것입니다! - [Heidi를 어떻게 사용하나요?](https://support.heidihealth.com/ko/articles/9392602-heidi를-어떻게-사용하나요.md): Heidi 사용 방법의 기본 사항과 도구에 대한 간결한 소개입니다. - [Heidi를 귀 진료소에 구현하는 방법](https://support.heidihealth.com/ko/articles/8885096-heidi를-귀-진료소에-구현하는-방법.md): 진료소에서 Heidi를 사용하기를 고려 중이라면 시작하기 위한 몇 가지 사항입니다. - [Heidi를 어떤 의료 환경에서 사용할 수 있습니까?](https://support.heidihealth.com/ko/articles/8974442-heidi를-어떤-의료-환경에서-사용할-수-있습니까.md): Heidi가 귀하의 의료 환경 및 전문 분야에 적합한지 알아보십시오. - [모든 곳에서 Heidi 사용하기](https://support.heidihealth.com/ko/articles/10078486-모든-곳에서-heidi-사용하기.md): Heidi 앱 시작하기: 데스크톱 및 모바일. - [데스크톱 애플리케이션](https://support.heidihealth.com/ko/articles/10060391-데스크톱-애플리케이션.md): Heidi 데스크톱 앱은 원격 의료 업무 및 기타 온라인 통화 서비스와 완벽하게 통합되도록 설계되어 헤드셋을 사용할 수 있습니다. - [Heidi 모바일 앱](https://support.heidihealth.com/ko/articles/9908824-heidi-모바일-앱.md): iOS 및 Android 앱으로 이동 중에도 세션을 캡처하고, 노트를 생성하고, 임상 문서에 액세스하세요. 데스크톱 또는 웹에서 Heidi와 함께 사용하도록 설계되었습니다. - [Heidi Chrome 확장 프로그램](https://support.heidihealth.com/ko/articles/10053308-heidi-chrome-확장-프로그램.md): Heidi Chrome 확장 프로그램에 대해 알아야 할 모든 것 - [피드백은 어떻게 제공하나요?](https://support.heidihealth.com/ko/articles/8984257-피드백은-어떻게-제공하나요.md): 저희는 귀하의 피드백을 매우 소중히 여기며 항상 개선을 위해 노력하고 있습니다! - [추천 프로그램](https://support.heidihealth.com/ko/articles/8849714-추천-프로그램.md): 고유한 '추천 링크'를 생성하고 공유하여 동료 및 피어를 Heidi 앱에 초대하고 보상을 받으세요. - [주니어 의료인을 위한 Heidi 임상의](https://support.heidihealth.com/ko/articles/10575365-주니어-의료인을-위한-heidi-임상의.md): 학생, 전공의 및 레지던트를 위한 1년간의 Heidi 임상의 구독을 받는 방법 - [Heidi란 무엇입니까?](https://support.heidihealth.com/ko/articles/8885059-heidi란-무엇입니까.md): 기본 사항 - 선택을 도와드리거나 동료나 관리자를 설득해야 하는 경우. - [Heidi 리브랜드: 업데이트된 모습, 워크플로 변경 없음](https://support.heidihealth.com/ko/articles/12440730-heidi-리브랜드-업데이트된-모습-워크플로-변경-없음.md) - [여러 기기에서 Heidi 사용](https://support.heidihealth.com/ko/articles/13679763-여러-기기에서-heidi-사용.md): 여러 기기에서 세션 계속. ### Heidi 가이드 - [Heidi를 소개합니다: 당신의 AI 돌봄 파트너](https://support.heidihealth.com/ko/articles/14648376-heidi를-소개합니다-당신의-ai-돌봄-파트너.md): Heidi 팀의 환영 인사 — Tom, Simon, Hannah의 영상 소개입니다. - [Heidi 계정 설정하기](https://support.heidihealth.com/ko/articles/14648388-heidi-계정-설정하기.md): 개별 사용자 및 관리자를 위한 단계별 계정 설정 지침. - [워크플로우 구축](https://support.heidihealth.com/ko/articles/14648403-워크플로우-구축.md): Heidi를 활용할 장소와 당신의 진료에 맞는 올바른 모드를 선택하는 방법입니다. - [Heidi가 데이터를 보호하는 방법](https://support.heidihealth.com/ko/articles/14648423-heidi가-데이터를-보호하는-방법.md): Heidi의 데이터 보안, 규정 준수 및 법적 보안 조치에 대한 개요입니다. - [Heidi 시작하기](https://support.heidihealth.com/ko/articles/14648425-heidi-시작하기.md): 근거, 작업, 템플릿, 설정, 메모리 등을 다루는 플랫폼 소개. - [Heidi 엔터프라이즈 시작하기](https://support.heidihealth.com/ko/articles/14648430-heidi-엔터프라이즈-시작하기.md): 배포 개요, 글로벌 관리자 설정, SSO/MFA, 사용자 관리 및 규정 준수. - [Heidi를 당신처럼 들리게 만들기](https://support.heidihealth.com/ko/articles/14648434-heidi를-당신처럼-들리게-만들기.md): Heidi의 출력 결과를 개인화하여 당신의 임상 음성 및 스타일과 일치시킵니다. - [첫 번째 세션 완료](https://support.heidihealth.com/ko/articles/14648439-첫-번째-세션-완료.md): 처음부터 끝까지 첫 번째 Heidi 세션의 가이드 안내입니다. - [템플릿 101: 기초](https://support.heidihealth.com/ko/articles/14648446-템플릿-101-기초.md): Heidi 템플릿을 효과적으로 사용하기 시작하기 위해 알아야 할 모든 정보입니다. - [템플릿 102: 템플릿을 더 활용하기](https://support.heidihealth.com/ko/articles/14648449-템플릿-102-템플릿을-더-활용하기.md): 고급 기법, 그리고 템플릿 개요 및 템플릿 아카데미 링크 - [Heidi for Enterprise로 팀 활성화하기](https://support.heidihealth.com/ko/articles/14648454-heidi-for-enterprise로-팀-활성화하기.md): 엔터프라이즈 특화 온보딩 및 팀 활성화 지침입니다. - [관리자: 팀 관리](https://support.heidihealth.com/ko/articles/14648633-관리자-팀-관리.md): Heidi 내에서 팀을 관리하기 위한 도구 및 설정입니다. - [관리자: 조직 설정 및 계정 프로비저닝](https://support.heidihealth.com/ko/articles/14648705-관리자-조직-설정-및-계정-프로비저닝.md): 조직의 계정을 프로비저닝하고 라이선스를 관리하는 방법입니다. - [Heidi Remote 개봉 및 소개](https://support.heidihealth.com/ko/articles/15282420-heidi-remote-개봉-및-소개.md): Heidi Remote 알아보기: 박스 내용물과 매 세션마다 사용하게 될 두 가지 버튼을 소개합니다. - [설정, 연결 및 첫 번째 세션 시작하기](https://support.heidihealth.com/ko/articles/15282523-설정-연결-및-첫-번째-세션-시작하기.md): Heidi Remote를 앱에 페어링하고, 테스트 세션을 실행하며, 텍스트 변환이 동기화되는 방식을 이해하는 방법. - [Bluetooth 범위 및 착용 방법](https://support.heidihealth.com/ko/articles/15282628-bluetooth-범위-및-착용-방법.md): 위치가 오디오 품질을 결정하고, 오디오 품질이 노트를 결정합니다. 이 가이드는 스마트한 위치 설정과 Bluetooth 범위가 세션에 미치는 영향을 다룹니다. - [Remote 세션 문제 해결](https://support.heidihealth.com/ko/articles/15283168-remote-세션-문제-해결.md): 누락되거나 동기화되지 않은 세션을 해결하는 방법과 문제가 지속될 때의 조치 방법. - [Evidence로 쿼리하기](https://support.heidihealth.com/ko/articles/14648712-evidence로-쿼리하기.md): Heidi의 Evidence 기능을 시작하세요. - [Heidi 더 활용하기](https://support.heidihealth.com/ko/articles/14648718-heidi-더-활용하기.md): 고급 팁: 컨텍스트, 개인 설정, 환자 프로필, 코드 부여 및 언어 설정 - [Heidi를 시스템에 연결하세요](https://support.heidihealth.com/ko/articles/14648724-heidi를-시스템에-연결하세요.md): Heidi를 기존 임상 시스템과 통합하기 위한 가이드입니다. - [상위 문제 해결 팁](https://support.heidihealth.com/ko/articles/14648735-상위-문제-해결-팁.md): Heidi의 가장 일반적인 문제 및 질문에 대한 솔루션입니다. ### Heidi의 기능 - [Heidi의 기능 사전](https://support.heidihealth.com/ko/articles/8840280-heidi의-기능-사전.md): Heidi의 기능에 대한 개요입니다. - [Ask Heidi 챗봇이란 무엇인가요?](https://support.heidihealth.com/ko/articles/8974408-ask-heidi-챗봇이란-무엇인가요.md): 신뢰할 수 있는 임상 지원, 관리 작업 및 문서화를 위한 AI 파트너입니다. - ["Context"란 무엇인가요?](https://support.heidihealth.com/ko/articles/8974419-context-란-무엇인가요.md): Heidi의 'Context' 기능을 최대한 활용하는 방법입니다. - [다양한 노트 템플릿은 무엇입니까?](https://support.heidihealth.com/ko/articles/8984082-다양한-노트-템플릿은-무엇입니까.md) - [다양한 음성 스타일은 무엇을 의미합니까?](https://support.heidihealth.com/ko/articles/8984114-다양한-음성-스타일은-무엇을-의미합니까.md): Heidi 내에서 사용 가능한 각 음성 스타일 간의 차이를 이해합니다. - [템플릿으로 시작하기](https://support.heidihealth.com/ko/articles/8974437-템플릿으로-시작하기.md): Heidi의 템플릿에 대해 알아야 할 모든 것: 템플릿이 무엇인지, 세션에서 사용하는 방법, 템플릿을 생성하고 편집하는 방법, 설정을 관리하는 방법. - [HOPC란 무엇입니까?](https://support.heidihealth.com/ko/articles/8984149-hopc란-무엇입니까.md) - [SOAP란 무엇입니까?](https://support.heidihealth.com/ko/articles/8984151-soap란-무엇입니까.md) - [Heidi에서 딕테이션하기: 어떤 기능을 사용하고 있나요?](https://support.heidihealth.com/ko/articles/8974388-heidi에서-딕테이션하기-어떤-기능을-사용하고-있나요.md): 딕테이션 기능에 대한 심층 개요. - [기본 자동 작성이란 무엇입니까? 이전 명칭 Brain](https://support.heidihealth.com/ko/articles/10454775-기본-자동-작성이란-무엇입니까-이전-명칭-brain.md): Brain은 종료되는 이전 기능을 의미하며, brain 기능을 언급할 때는 "기본 자동 작성"을 사용합니다. - [Heidi Labs](https://support.heidihealth.com/ko/articles/9913259-heidi-labs.md): Heidi Labs는 사용자로부터 초기 피드백을 받기 위해 흥미로운 새로운 기능을 소개하는 실험적 기능 집합입니다. - [키보드 바로가기](https://support.heidihealth.com/ko/articles/9890245-키보드-바로가기.md) - [메모리](https://support.heidihealth.com/ko/articles/9913729-메모리.md): 메모리는 노트를 생성하는 방식에 대해 AI에 개인 맞춤형 피드백을 제공할 수 있도록 하는 기능입니다. - [서식 있는 텍스트 - 굵게 및 기울임꼴](https://support.heidihealth.com/ko/articles/9890499-서식-있는-텍스트-굵게-및-기울임꼴.md): 노트를 원하는 곳에 굵게 및 기울임꼴로 표시하세요 - [커뮤니티 템플릿 시작하기](https://support.heidihealth.com/ko/articles/9747185-커뮤니티-템플릿-시작하기.md): Heidi 템플릿 커뮤니티에 대한 상세한 개요입니다. - [환자 세션 관리](https://support.heidihealth.com/ko/articles/10122397-환자-세션-관리.md): 환자를 관리하고, 세션을 연결하고, 임상의가 환자 정보를 원활하게 생성, 업데이트 및 구성할 수 있도록 하는 기능 - [코드 부여](https://support.heidihealth.com/ko/articles/10383059-코드-부여.md): 노트와 함께 정확하고 신뢰할 수 있는 임상 코드를 생성합니다. - [자동 작성 및 음성](https://support.heidihealth.com/ko/articles/11016947-자동-작성-및-음성.md) - [의료 코드 부여](https://support.heidihealth.com/ko/articles/11142087-의료-코드-부여.md): Heidi의 의료 코드 부여에 대해 알아야 할 모든 것 - [받아쓰기](https://support.heidihealth.com/ko/articles/11129458-받아쓰기.md): 음성을 사용하여 Heidi 내외에서 텍스트를 작성하고 편집하세요. 핫키를 길게 눌러 딕테이션하거나, 수동으로 딕테이션을 시작하고 중지하려면 마이크 아이콘을 사용하세요. - [Heidi 작업](https://support.heidihealth.com/ko/articles/11519782-heidi-작업.md): 노트에서 직접 후속 조치 이용/이용권을 캡처하고, 작업하면서 관리하며, 모든 것을 하나의 정리된 목록에서 유지하세요. - [양식](https://support.heidihealth.com/ko/articles/11668834-양식.md): Heidi에서 채울 수 있는 PDF 양식 템플릿을 만들고, 저장한 후, 세션 정보를 사용하여 몇 초 안에 자동으로 채우세요. - [개인화](https://support.heidihealth.com/ko/articles/11989443-개인화.md): Heidi는 시간이 지남에 따라 당신의 개인적인 스타일에 맞춰지며, 선호하는 용어와 형식을 모든 향후 노트에 자동으로 적용합니다. - [Heidi Verify](https://support.heidihealth.com/ko/articles/14698472-heidi-verify.md) - [Picture-in-Picture](https://support.heidihealth.com/ko/articles/14836214-picture-in-picture.md): Picture-in-Picture를 사용하여 다른 앱으로 전환할 때 Heidi가 텍스트 변환 중인지 한눈에 확인하세요. - [무료 Evidence 액세스 종료: 자주 묻는 질문](https://support.heidihealth.com/ko/articles/15199801-무료-evidence-액세스-종료-자주-묻는-질문.md): 90일 무료 Evidence 액세스가 종료될 때 변경되는 사항, 유지되는 사항, 그리고 프리미엄 Evidence 기능을 유지하려면 어떻게 업그레이드해야 하는지 안내합니다. ### Heidi Health의 템플릿 아카데미 - [Heidi에서 템플릿 만들기: 기본 가이드](https://support.heidihealth.com/ko/articles/9803972-heidi에서-템플릿-만들기-기본-가이드.md): Heidi에서 템플릿 만드는 기초부터 시작하세요. - [Heidi 템플릿 개선: 중급 가이드](https://support.heidihealth.com/ko/articles/9817515-heidi-템플릿-개선-중급-가이드.md): 기본 사항에 익숙해진 후 템플릿을 더 세밀하게 개선하세요. - [당신의 Heidi 템플릿 마스터하기: 고급 가이드](https://support.heidihealth.com/ko/articles/9817523-당신의-heidi-템플릿-마스터하기-고급-가이드.md): 다양한 임상 시나리오에 적응하는 동적하고 지능형 템플릿을 원하는 의료 인력을 위한 것입니다. - [템플릿 만들기 및 편집](https://support.heidihealth.com/ko/articles/13123938-템플릿-만들기-및-편집.md): Heidi의 새로운 템플릿 편집 환경을 사용하여 템플릿을 만들고 편집하는 완벽한 가이드입니다. ### Heidi Remote - [Heidi Remote 시작하기](https://support.heidihealth.com/ko/articles/14130260-heidi-remote-시작하기.md): 첫 번째 세션 전에 Heidi Remote를 설정하고 준비하는 방법을 알아보세요. - [Heidi Remote 사용: 텍스트 변환, 동기화 및 재지정](https://support.heidihealth.com/ko/articles/14130337-heidi-remote-사용-텍스트-변환-동기화-및-재지정.md): 세션 텍스트 변환 방법, LED 표시기 불빛 이해, Heidi 앱에 세션 동기화, Remote 충전 및 청소 방법을 알아봅니다. - [Heidi Remote: 배송, 환불 및 보증](https://support.heidihealth.com/ko/articles/14130352-heidi-remote-배송-환불-및-보증.md): 주문이 배송 중일 때 기대할 수 있는 사항, 환불 요청 방법, 보증 적용 범위에 대해 알아보세요. - [Heidi Remote 문제 해결 가이드](https://support.heidihealth.com/ko/articles/15199028-heidi-remote-문제-해결-가이드.md): 이 문서에는 Remote에 대한 자주 묻는 질문과 문제 해결 단계가 포함되어 있습니다. ### 규정 준수, 데이터 및 개인정보보호 - [Heidi Health의 데이터 및 보안](https://support.heidihealth.com/ko/articles/8885107-heidi-health의-데이터-및-보안.md) - [Heidi는 의료 개인정보보호 규정을 준수합니까?](https://support.heidihealth.com/ko/articles/8885110-heidi는-의료-개인정보보호-규정을-준수합니까.md) - [환자 동의 받기](https://support.heidihealth.com/ko/articles/8973150-환자-동의-받기.md): Heidi를 환자와 함께 사용하기 위해 환자로부터 동의를 얻어야 하나요? - [Heidi는 의료 방위 기구\(MDO\)에 의해 승인되었습니까?](https://support.heidihealth.com/ko/articles/9067976-heidi는-의료-방위-기구-mdo-에-의해-승인되었습니까.md) - [NHS 지침 내에서 Heidi 사용](https://support.heidihealth.com/ko/articles/11998932-nhs-지침-내에서-heidi-사용.md): 템플릿 및 AI 프롬프트를 안전하게 구성하는 방법에 대한 가이드입니다. - [캐나다의 개인정보보호 및 보안 약속](https://support.heidihealth.com/ko/articles/12310195-캐나다의-개인정보보호-및-보안-약속.md) - [의료기기 불만사항 또는 잠재적 심각한 사건 보고](https://support.heidihealth.com/ko/articles/13035721-의료기기-불만사항-또는-잠재적-심각한-사건-보고.md) ### 플랜, 가격 책정 및 결제 관리 - [당신에게 적합한 Heidi 플랜은 무엇입니까?](https://support.heidihealth.com/ko/articles/8885129-당신에게-적합한-heidi-플랜은-무엇입니까.md): Heidi의 구독 플랜 및 각 수준에 포함된 내용의 개요입니다. - [Heidi의 플랜, 비용 및 기능](https://support.heidihealth.com/ko/articles/8885030-heidi의-플랜-비용-및-기능.md): Heidi의 무료, 유료 및 팀 플랜에 걸쳐 자신에게 맞는 것을 찾으세요. - [💳 기본 처리와 우선 처리의 차이점은 무엇입니까?](https://support.heidihealth.com/ko/articles/8885153-기본-처리와-우선-처리의-차이점은-무엇입니까.md) - [Heidi 구독 변경](https://support.heidihealth.com/ko/articles/10997994-heidi-구독-변경.md): Heidi Health 구독 변경 - [Heidi 플랜 변경: 이름, 기능 & FAQ](https://support.heidihealth.com/ko/articles/13921980-heidi-플랜-변경-이름-기능-faq.md): 2026년 2월 업데이트 이후 Heidi의 구독 계층 이해하기 ### 상담에 Heidi 사용하기 - [세션 검색 및 삭제](https://support.heidihealth.com/ko/articles/8885146-세션-검색-및-삭제.md): 이 문서에서는 진료 노트를 찾고 검색하는 방법과 세션을 삭제하는 방법을 설명합니다. - [임상 세션 소개](https://support.heidihealth.com/ko/articles/8987709-임상-세션-소개.md) - [이메일 및 노트 전송](https://support.heidihealth.com/ko/articles/8984219-이메일-및-노트-전송.md) - [원격 의료 업무에서 Heidi 사용](https://support.heidihealth.com/ko/articles/9765598-원격-의료-업무에서-heidi-사용.md): Heidi를 사용하여 원격 의료 업무 경험을 최대화하려면 다음 지침을 따르십시오. - [사전 세션 노트 생성](https://support.heidihealth.com/ko/articles/13088525-사전-세션-노트-생성.md): 언제든지 context에서 노트를 생성하고 동일한 세션에서 기록을 추가하여 seamlessly 문서 작성을 계속하는 완전한 가이드입니다. - [환자](https://support.heidihealth.com/ko/articles/15467820-환자.md): 이 문서는 환자 기능의 모든 내용을 다룹니다: 환자 사이드바, 환자 항목에 저장된 내용, 환자 수준 문서, 자동 추출, 세션 연결 및 데이터 보존. ### 계정 설정 - [비밀번호를 어떻게 재설정하나요?](https://support.heidihealth.com/ko/articles/8906355-비밀번호를-어떻게-재설정하나요.md) - [계정에서 개인 정보를 어떻게 업데이트할 수 있습니까?](https://support.heidihealth.com/ko/articles/8906346-계정에서-개인-정보를-어떻게-업데이트할-수-있습니까.md) - [Heidi의 다중 인증\(MFA\)](https://support.heidihealth.com/ko/articles/10763751-heidi의-다중-인증-mfa.md): MFA 설정, 문제 해결 및 비활성화 - [모든 기기에서 로그아웃](https://support.heidihealth.com/ko/articles/15500697-모든-기기에서-로그아웃.md): 모든 활성 기기에서 Heidi 계정을 로그아웃하는 방법을 알아보세요 - [Apple 소셜 로그인 업데이트 \(2026년 7월~8월\)](https://support.heidihealth.com/ko/articles/15724473-apple-소셜-로그인-업데이트-2026년-7월-8월.md): Apple 소셜 로그인 계정은 7월과 8월 동안 업데이트된 로그인 경험을 제공받게 됩니다. ### 문제 해결 - [로그인 문제 및 IT 방화벽](https://support.heidihealth.com/ko/articles/8987799-로그인-문제-및-it-방화벽.md): 방화벽으로 인한 연결 문제를 해결하고, 로그인 오류를 해결하거나, Heidi 사용을 위해 화이트리스트에 포함될 올바른 도메인을 찾으세요. - [Heidi에서 병합된 환자 세션을 분리하는 방법](https://support.heidihealth.com/ko/articles/10089949-heidi에서-병합된-환자-세션을-분리하는-방법.md): 한 세션에 2명\(또는 많은\) 환자 방문이 섞여 있을 때의 문제 해결 - [Windows에서 Heidi 마이크 및 오디오 충돌 해결](https://support.heidihealth.com/ko/articles/10247745-windows에서-heidi-마이크-및-오디오-충돌-해결.md): Heidi가 마이크에 액세스할 수 없을 때 발생하는 문제를 해결하고, Windows 사용자에게만 관련된 내용입니다. - [Norton이 Heidi 다운로드를 차단하는 문제 해결](https://support.heidihealth.com/ko/articles/10396763-norton이-heidi-다운로드를-차단하는-문제-해결.md): 데스크톱 다운로드를 차단하는 바이러스 백신에 대한 도움말 - [Heidi의 마이크 및 오디오 문제 해결](https://support.heidihealth.com/ko/articles/11016383-heidi의-마이크-및-오디오-문제-해결.md): 마이크 권한을 활성화하고, 올바른 입력을 선택하고, 마이크가 활성화되어 있는지 확인하고, 모든 디바이스 및 브라우저에서 사운드 품질을 개선하세요. - [대본 생성 및 출력 문제 해결](https://support.heidihealth.com/ko/articles/10819594-대본-생성-및-출력-문제-해결.md): Transcript가 불완전하거나, 부정확하거나, 완전히 누락된 경우 여기서 시작하세요. - [노트 출력 결과 문제 해결](https://support.heidihealth.com/ko/articles/11016623-노트-출력-결과-문제-해결.md): 세션에서 누락되었거나 불완전하거나 부정확한 노트를 수정하기 위한 다음 단계를 따르세요. - [문제 해결: MFA 코드 부여를 받지 못함\(SMS 또는 이메일\)](https://support.heidihealth.com/ko/articles/11967179-문제-해결-mfa-코드-부여를-받지-못함-sms-또는-이메일.md): MFA 코드 부여가 도착하지 않아 현재 로그인할 수 없는 사용자입니다. - [브라우저 캐시를 지우는 방법](https://support.heidihealth.com/ko/articles/12296451-브라우저-캐시를-지우는-방법.md): 다양한 브라우저 제공자의 캐시를 지우는 방법으로, Firefox, Google Chrome 및 Microsoft Edge를 다룹니다. - [Heidi Health iPad 앱이 시작 또는 업데이트 화면에 멈춘 경우 어떻게 문제를 해결할 수 있습니까?](https://support.heidihealth.com/ko/articles/12687551-heidi-health-ipad-앱이-시작-또는-업데이트-화면에-멈춘-경우-어떻게-문제를-해결할-수-있습니까.md) - [Heidi Health 앱이 'Heidi의 새로운 시대에 오신 것을 환영합니다' 화면에서 멈추는 문제를 어떻게 해결할 수 있나요?](https://support.heidihealth.com/ko/articles/12687558-heidi-health-앱이-heidi의-새로운-시대에-오신-것을-환영합니다-화면에서-멈추는-문제를-어떻게-해결할-수-있나요.md) - [Heidi Health가 마이크 오디오를 캡처하지 못하는 이유는 무엇이며, 이를 어떻게 해결할 수 있습니까?](https://support.heidihealth.com/ko/articles/13925343-heidi-health가-마이크-오디오를-캡처하지-못하는-이유는-무엇이며-이를-어떻게-해결할-수-있습니까.md) ### 팀 및 조직 - [Heidi 팀](https://support.heidihealth.com/ko/articles/9560724-heidi-팀.md): Heidi 팀에 대해 알아야 할 모든 것 - [팀의 템플릿 관리](https://support.heidihealth.com/ko/articles/9587992-팀의-템플릿-관리.md): 이 문서에서는 관리자와 Template Managers가 팀 전체에서 템플릿을 생성, 편집, 공개 범위 제어, 삭제 및 복제하는 방법을 설명합니다. - [사용자 역할](https://support.heidihealth.com/ko/articles/10382257-사용자-역할.md): Heidi는 역할 기반 접근 제어를 사용하여 각 팀 멤버가 보고 수행할 수 있는 작업을 관리합니다. 이 문서에서는 사용 가능한 역할, 권한 및 역할 할당 방법을 다룹니다. - [조직 내에서 세션 공유하기](https://support.heidihealth.com/ko/articles/14883844-조직-내에서-세션-공유하기.md): 직접 세션 공유를 통해 특정 팀 구성원에게 개별 세션에 대한 액세스를 부여하고, 해당 구성원이 할 수 있는 작업을 제어할 수 있습니다. - [조직 구성원을 원격으로 로그아웃하기](https://support.heidihealth.com/ko/articles/15528181-조직-구성원을-원격으로-로그아웃하기.md): 기기에 직접 접근하지 않고도 조직 구성원을 모든 기기에서 로그아웃합니다. ### 통합 - [Heidi 통합 개요](https://support.heidihealth.com/ko/articles/14075160-heidi-통합-개요.md): Heidi 통합에 대해 알아야 할 모든 것 - [노트를 EMR로 푸시하기](https://support.heidihealth.com/ko/articles/10514525-노트를-emr로-푸시하기.md) - [모바일에서 EHR로 세션 노트 푸시하기](https://support.heidihealth.com/ko/articles/15371497-모바일에서-ehr로-세션-노트-푸시하기.md): 이 문서에서는 Heidi 모바일 앱에서 EHR로 노트를 푸시하는 방법, 지원되는 통합 및 현재 제한 사항을 다룹니다. - [Athena](https://support.heidihealth.com/ko/articles/10352786-athena.md): Athena 통합을 시작하는 방법에 대한 상세 설명입니다. - [Best Practice](https://support.heidihealth.com/ko/articles/9382109-best-practice.md): Heidi 자동 작성의 Best Practice 통합을 시작하는 방법에 대한 상세 설명입니다. - [Cliniko](https://support.heidihealth.com/ko/articles/9576012-cliniko.md): Heidi 자동 작성과 Heidi Comms 모두를 위한 Cliniko 통합 시작에 관한 상세 설명서입니다. - [Medical Director - 로그인 / 가입 프로세스](https://support.heidihealth.com/ko/articles/9928949-medical-director-로그인-가입-프로세스.md): Medical Director - Heidi에 로그인/가입하고 구독 업그레이드하는 방법 - [Nookal](https://support.heidihealth.com/ko/articles/11745292-nookal.md): Heidi는 Nookal과 완벽하게 통합되어 AI 생성 임상 노트를 한 번의 클릭으로 클라이언트 파일에 직접 전송할 수 있습니다. - [Gentu](https://support.heidihealth.com/ko/articles/11827255-gentu.md): Heidi는 Gentu와 완벽하게 통합되어 한 번의 클릭으로 AI 생성 임상 노트와 편지를 환자 파일로 푸시할 수 있습니다. - [Heidi 위젯 - 로그인 / 가입 및 구독 업그레이드 가이드](https://support.heidihealth.com/ko/articles/9914512-heidi-위젯-로그인-가입-및-구독-업그레이드-가이드.md): 이 페이지는 통합된 위젯을 통해 Heidi에 로그인하거나 가입하는 방법에 대한 가이드를 제공합니다. - [CareStack](https://support.heidihealth.com/ko/articles/11882349-carestack.md): Heidi는 CareStack과 통합되어 상담에서 직접 AI를 사용하여 실시간 임상 노트를 생성합니다. - [Halaxy](https://support.heidihealth.com/ko/articles/10094086-halaxy.md): Halaxy 통합 시작에 대한 상세 설명 가이드입니다. - [MediOffice](https://support.heidihealth.com/ko/articles/11881635-medioffice.md): MediOffice 방문 내에서 직접 상담을 기록하고 AI 노트를 생성합니다. - [MediRecords](https://support.heidihealth.com/ko/articles/10101429-medirecords.md): 이 문서에서는 효율적이고 통합된 문서화 및 진료를 위해 MediRecords에서 Heidi 위젯을 사용하는 방법을 안내합니다. - [Zedmed](https://support.heidihealth.com/ko/articles/11881775-zedmed.md): Zedmed 방문 중에 진료를 녹음하고 AI 노트를 직접 생성합니다. - [Heidi-eCW 통합을 위한 Vim 설치: 조직 관리자를 위한 가이드](https://support.heidihealth.com/ko/articles/12819017-heidi-ecw-통합을-위한-vim-설치-조직-관리자를-위한-가이드.md): 이 가이드는 eClinicalWorks 조직 관리자가 Heidi 통합에 접근하기 위해 조직에서 Vim을 배포하기 위한 지침을 제공합니다. - [Vim을 통해 eClinicalWorks 내에서 Heidi 사용](https://support.heidihealth.com/ko/articles/12855448-vim을-통해-eclinicalworks-내에서-heidi-사용.md): 이 가이드는 Heidi—eClinicalWorks 통합을 설정하고 eClinicalWorks 내에서 Heidi의 AI 기반 문서화를 사용하는 방법을 알려줍니다. - [Heidi-eCW 통합을 위한 Vim 설치 방법: 개인 사용자 용](https://support.heidihealth.com/ko/articles/12855515-heidi-ecw-통합을-위한-vim-설치-방법-개인-사용자-용.md): 개인 진료자용: 이 가이드는 eClinicalWorks에서 직접 Heidi 통합을 사용하려는 개인 임상의를 위한 것입니다. 통합에 접근하기 위해 자신의 Vim 계정을 설정합니다. - [Vim을 통해 eCW에 Heidi 추가하기: 기존 Vim 사용자용](https://support.heidihealth.com/ko/articles/12858875-vim을-통해-ecw에-heidi-추가하기-기존-vim-사용자용.md): 이미 Vim을 사용하는 조직의 경우: 이 가이드는 Practice Admins 및 최종 사용자가 기존 Vim Connect 설정에 Heidi를 추가하여 팀이 eClinicalWorks에서 직접 액세스할 수 있도록 하는 방법을 보여줍니다. - [Biocanic](https://support.heidihealth.com/ko/articles/13222743-biocanic.md): Biocanic을 위한 Heidi 통합을 통해 Biocanic 플랫폼 내에서 직접 클라이언트 세션 중에 구조화되고 AI 기반의 임상 노트를 생성할 수 있습니다. - [Genie](https://support.heidihealth.com/ko/articles/13433628-genie.md): Heidi Desktop 앱에서 고품질의 노트와 편지를 원활하게 생성하고 한 번의 클릭으로 Genie로 전송하세요. - [Veradigm 및 Heidi 통합](https://support.heidihealth.com/ko/articles/13521195-veradigm-및-heidi-통합.md): Heidi에서 직접 임상 노트를 Veradigm 진료에 동기화하기 - [Accuro 통합](https://support.heidihealth.com/ko/articles/15583675-accuro-통합.md): Heidi Health는 Accuro EMR과 어떻게 통합되며, 접근을 위한 요구 사항과 단계는 무엇인가요? ### Heidi Evidence - [Heidi Evidence 시작하기](https://support.heidihealth.com/ko/articles/13191359-heidi-evidence-시작하기.md): Heidi에서 독립적인 무제한 임상 답변을 얻으세요. - [Heidi Evidence: UK and EU](https://support.heidihealth.com/ko/articles/13832152-heidi-evidence-uk-and-eu.md): Heidi Evidence is available to clinicians in the UK and EU regions. 그러나 다른 지역과 비교하면 중요한 차이점들이 있습니다. These restrictions apply to all UK and EU accounts, regardless of plan tier. - [Evidence 라이브러리 및 소스 관리](https://support.heidihealth.com/ko/articles/15595402-evidence-라이브러리-및-소스-관리.md): 문서를 업로드하고, 컬렉션을 구축하고, Heidi Evidence가 검색하는 신뢰할 수 있는 소스를 선택하세요. 개인 임상의 및 Practice 관리자를 위한 안내입니다. ## Norsk ### GöOKomØøëØþðG6B - [kom i gang med heidi](https://support.heidihealth.com/nb/articles/8906419-kom-i-gang-med-heidi.md): 2024 du trenger å vite for å komme i gang med "applikasjon"! - [How do I use Norwegian?](https://support.heidihealth.com/nb/articles/9392602-how-do-i-use-norwegian.md): litt grunnleggende informasjon om hvordan du bruker Norwegian, og en kort introduksjon til verktøyene. - [\support@heidihealth.com.au\.](https://support.heidihealth.com/nb/articles/8885096-a-href-target-_blank-class-intercom-content-link-support-heidihealth-com-au-a.md): noen få saker å få i gang hvis du vurderer å bruke i praksisen din. - [⚕️ I hvilke helsevesenmiljøer kan jeg bruke det med?](https://support.heidihealth.com/nb/articles/8974442-i-hvilke-helsevesenmiljoer-kan-jeg-bruke-det-med.md): Se om det var perfekt for ditt helsevesenmiljø og spesialitet. - [Du bruker/bruker du, bruk, behøver du, må du, skal du bruker du, bruker du, bruk, behøver du, må du, skal du](https://support.heidihealth.com/nb/articles/10078486-du-bruker-bruker-du-bruk-behover-du-ma-du-skal-du-bruker-du-bruker-du-bruk-behover-du-ma-du-skal-du.md): komme i gang med heidis appar: skrivebord og mobil. - [skrivebordsprogram](https://support.heidihealth.com/nb/articles/10060391-skrivebordsprogram.md): skrivebordsprogrammet til flerbrukerversjon er designet for å integreres sømløst med telemedisin og andre nettbaserte samtaletjenester, slik at du kan bruke hodesett - [Heidis mobilapp](https://support.heidihealth.com/nb/articles/9908824-heidis-mobilapp.md): Ta opp økter, generer notater og få tilgang til klinisk dokumentasjon når du er på farten med iOS- og Android-appene våre: designet for å fungere sammen med Heidi på skrivebord eller web. - [\[2024\] neuer inhalt](https://support.heidihealth.com/nb/articles/10053308-2024-neuer-inhalt.md): Alt du trenger å vite om Chrome-utvidelsen for økte - [How can I give feedback?](https://support.heidihealth.com/nb/articles/8984257-how-can-i-give-feedback.md): Vi setter stor pris på tilbakemeldingen din og streber alltid mål forbedring! - [anbefalingsprogram](https://support.heidihealth.com/nb/articles/8849714-anbefalingsprogram.md): Generate and share your unique '{{referralHelp.referralType}} Link' to invite colleagues and peers to the {{referralHelp.productName}} app, and be rewarded. - [behandler-versjonen for medisinstudenter](https://support.heidihealth.com/nb/articles/10575365-behandler-versjonen-for-medisinstudenter.md): Les mer om hvordan du får behandler-versjonen i ett år hvis du er student, turnuslege eller lege i spesialisering - [Hva er Heidi?](https://support.heidihealth.com/nb/articles/8885059-hva-er-heidi.md): Det grunnleggende – hvis du trenger hjelp med å velge, eller for å overbevise en kollega eller leder. - [HEidis redesign: OppDatert utseende, arbeitsflyter uendret](https://support.heidihealth.com/nb/articles/12440730-heidis-redesign-oppdatert-utseende-arbeitsflyter-uendret.md) - [bruke heidi på tvers av flere enheter](https://support.heidihealth.com/nb/articles/13679763-bruke-heidi-pa-tvers-av-flere-enheter.md): fortsette en sesjon på tvers av flere enheter. ### G6B-veiledninger - [Meet heidi: Your AI Care Partner](https://support.heidihealth.com/nb/articles/14648376-meet-heidi-your-ai-care-partner.md): A welcome from the heidi team — video introductions from Tom, Simon and Hannah. - [Set-up av din systemkonto](https://support.heidihealth.com/nb/articles/14648388-set-up-av-din-systemkonto.md): En trinn-for-trinn-guide for kontokonfigurering for individuelle brukere og administratorer. - [\
Det er hvor du kan bruke Det, og hvordan du velger den rette modusen for din praksis.\
- [slik beskytter sikkerhetstiltakene dine data](https://support.heidihealth.com/nb/articles/14648423-slik-beskytter-sikkerhetstiltakene-dine-data.md): En oversikt over datasikkerhet, samsvar og juridiske sikkerhetstiltak. - [kom i gang med blant på](https://support.heidihealth.com/nb/articles/14648425-kom-i-gang-med-blant-pa.md): plattformintro som dekker Evidence, oppgaver, maler, innstillinger, minne og mer. - [«» med for Enterprise](https://support.heidihealth.com/nb/articles/14648430-med-for-enterprise.md): «», globalt admin oppsett, SSO/MFA, brukerhåndtering, og samsvar. - [La «beste» høres ut som deg](https://support.heidihealth.com/nb/articles/14648434-la-beste-hores-ut-som-deg.md): personalisere «beste»s utdata for å samsvare med din kliniske stil og stemme. - [fullføre din første økt](https://support.heidihealth.com/nb/articles/14648439-fullfore-din-forste-okt.md): En guidet gjennomgang av din allerførste økt, fra start til slutt. - [Potter 101: Det grunnleggende](https://support.heidihealth.com/nb/articles/14648446-potter-101-det-grunnleggende.md): Alt du trenger å vite for å begynne å bruke en for dokumentasjon effektivt. - [maler 102: gå videre med maler](https://support.heidihealth.com/nb/articles/14648449-maler-102-ga-videre-med-maler.md): avanserte teknikker, pluss lenker til maloverflikten og malakademiet. - [aktivere teamet ditt med henidi for bedrift](https://support.heidihealth.com/nb/articles/14648454-aktivere-teamet-ditt-med-henidi-for-bedrift.md): bedriftsspesifikk oppstart og veiledning for teamaktivering. - [Admin: administrer teamet ditt](https://support.heidihealth.com/nb/articles/14648633-admin-administrer-teamet-ditt.md): Tools og innstillinger for å administrere teamet ditt innenfor ditt system. - [Admin: organisasjonsinnstillinger og provisjonering](https://support.heidihealth.com/nb/articles/14648705-admin-organisasjonsinnstillinger-og-provisjonering.md): hvordan du etablerer kontoer og administrerer lisenser for organisasjonen din. - [Pakk ut og bli kjent med Remote](https://support.heidihealth.com/nb/articles/15282420-pakk-ut-og-bli-kjent-med-remote.md): Bli kjent med Heidi Remote: hva som er i esken og de to knappene du vil bruke hver økt. - [Konfigurer, koble til og start din første økt](https://support.heidihealth.com/nb/articles/15282523-konfigurer-koble-til-og-start-din-forste-okt.md): Slik kobler du Heidi Remote til appen din, kjører en testøkt og forstår hvordan transkripsjonene dine synkroniseres. - [Bluetooth-rekkevidde og måter å bære på](https://support.heidihealth.com/nb/articles/15282628-bluetooth-rekkevidde-og-mater-a-baere-pa.md): Plassering driver lydkvalitet, og lydkvalitet driver notatene dine. Denne veiledningen dekker smart posisjonering og hvordan Bluetooth-rekkevidde påvirker øktene dine. - [Feilsøking av Remote-økt](https://support.heidihealth.com/nb/articles/15283168-feilsoking-av-remote-okt.md): Slik feilsøker du en manglende eller usynkronisert økt, og hva du gjør hvis problemet vedvarer. - [Query with Evidence](https://support.heidihealth.com/nb/articles/14648712-query-with-evidence.md): Get started with heidi's Evidence feature. - [få mer ut av](https://support.heidihealth.com/nb/articles/14648718-fa-mer-ut-av.md): avanserte tips: context, personalisering, pasientprofiler, koding, og språkinnstillinger. - [koble heidi til dine systemer](https://support.heidihealth.com/nb/articles/14648724-koble-heidi-til-dine-systemer.md): en veiledning for integrering av heidi med dine eksisterende kliniske systemer. - [topp feilsøkingsTips](https://support.heidihealth.com/nb/articles/14648735-topp-feilsokingstips.md): løsninger på de mest vanlige problemene og spørsmålene. ### Heinrich sine funksjoner - [heidis funktjonsordbog](https://support.heidihealth.com/nb/articles/8840280-heidis-funktjonsordbog.md): En oversikt over heidi sine funksjoner. - [What is Be spørsmål til me?](https://support.heidihealth.com/nb/articles/8974408-what-is-be-sporsmal-til-me.md): Your AI partner for trusted clinical support, admin tasks and dokumentasjon. - [✏️ What is "Context"?](https://support.heidihealth.com/nb/articles/8974419-what-is-context.md): hvordan du får mest ut av behandleres "Context" funksjon. - [Vi er de ulike notatmalene?](https://support.heidihealth.com/nb/articles/8984082-vi-er-de-ulike-notatmalene.md) - [What do the different VoiceStyles mean?](https://support.heidihealth.com/nb/articles/8984114-what-do-the-different-voicestyles-mean.md): Forstå forskjellen på hver stemme stiler tilgjengelig innen Heidi. - [Com i gang med maler](https://support.heidihealth.com/nb/articles/8974437-com-i-gang-med-maler.md): Everything you need to know about templates in {{term:template}}: what they are, how to use them in a session, how to create and edit them, and how to manage your settings. - [HVA er hoSJUKH?](https://support.heidihealth.com/nb/articles/8984149-hva-er-hosjukh.md) - [What is og?](https://support.heidihealth.com/nb/articles/8984151-what-is-og.md) - [Diktering i Heidi: hvilken bruker du?](https://support.heidihealth.com/nb/articles/8974388-diktering-i-heidi-hvilken-bruker-du.md): Grundig oversikt over dikteringsfunksjonene våre. - [What is Standard sekretær? FKA sekretær](https://support.heidihealth.com/nb/articles/10454775-what-is-standard-sekretaer-fka-sekretaer.md): sekretær refers to an old feature that is being turned off, for mention of the old feature we now use "Standard sekretær" - [](https://support.heidihealth.com/nb/articles/9913259.md): blond Labs er vår eksperimentelle funksjonsett der vi introduserer spennende nye funksjoner for tidlig tilbakemelding fra brukerne. - [Tastatursnarveier](https://support.heidihealth.com/nb/articles/9890245-tastatursnarveier.md) - [Minne](https://support.heidihealth.com/nb/articles/9913729-minne.md): Minne er en funksjon som lar deg gi personlig tilbakemelding til AI-en om hvordan du ønsker at notatene dine skal genereres. - [Rik tekstformatering - Fet og kursiv](https://support.heidihealth.com/nb/articles/9890499-rik-tekstformatering-fet-og-kursiv.md): Gjør notatene dine fet og kursiv der du ønsker det - [Kom i gang med Fellesskapsmal](https://support.heidihealth.com/nb/articles/9747185-kom-i-gang-med-fellesskapsmal.md): Detaljert oversikt over Heidi sitt malfellesskap. - [administrering av pasientsesjoner](https://support.heidihealth.com/nb/articles/10122397-administrering-av-pasientsesjoner.md): En funksjon for administrering av pasienter, linking av sesjoner og aktivering av behandlere til å opprette, oppdatere og organisere pasientinformasjon sømløst - [koding](https://support.heidihealth.com/nb/articles/10383059-koding.md): generering av nøyaktige og pålitelige kliniske koder sammen med notatene dine. - [sekretær-funksjon og stil](https://support.heidihealth.com/nb/articles/11016947-sekretaer-funksjon-og-stil.md) - [medisinsk koding](https://support.heidihealth.com/nb/articles/11142087-medisinsk-koding.md): alt du trenger å vite om medisinsk koding i heidi - [Dikte](https://support.heidihealth.com/nb/articles/11129458-dikte.md): Bruk stemmen din til å skrive og redigere tekst i Heidi, og utover det. Trykk og hold en hurtigtast for å diktere, eller bruk mikrofonikonet hvis du foretrekker å starte og stoppe diktering manuelt. - [heidi-oppgaver](https://support.heidihealth.com/nb/articles/11519782-heidi-oppgaver.md): Fang opp oppfølgingshandlinger direkte fra notatene dine, administrer dem mens du jobber, og hold alt i én organisert liste. - [skjemaer](https://support.heidihealth.com/nb/articles/11668834-skjemaer.md): Create utfyllbare PDF-skjemamaler, lagre dem og fyll dem ut automatisk på noen sekunder med informasjonen din. - [personalisering](https://support.heidihealth.com/nb/articles/11989443-personalisering.md): heidi tilpasser seg den personlige stilen din over tid, og bruker automatisk dine foretrukne termer og formatering på alle fremtidige notater dine. - [»notat«](https://support.heidihealth.com/nb/articles/14698472-notat.md) - [Bilde-i-bilde](https://support.heidihealth.com/nb/articles/14836214-bilde-i-bilde.md): Sjekk at Heidi transkriberer med et raskt blikk når du bytter til andre apper, ved hjelp av Bilde-i-bilde. - [Gratis Evidence-tilgang avsluttes: dine spørsmål besvart](https://support.heidihealth.com/nb/articles/15199801-gratis-evidence-tilgang-avsluttes-dine-sporsmal-besvart.md): Hva som endres når din 90-dagers gratis Evidence-tilgang avsluttes, hva du beholder, og hvordan du oppgraderer hvis du ønsker å beholde premium Evidence-funksjoner. ### G6B Health sine malerØØöØè - [Creating Templates in {{brand}}: A Basic Guide](https://support.heidihealth.com/nb/articles/9803972-creating-templates-in-brand-a-basic-guide.md): Begin with the basics of creating templates in {{brand}}. - [En forbedring av dine maler: En veiledning for viderekommen brukere](https://support.heidihealth.com/nb/articles/9817515-en-forbedring-av-dine-maler-en-veiledning-for-viderekommen-brukere.md): Du kan forbedre malene dine ytterligere når du har fått det grunnleggende under kontroll. - [Du behersker dine malene i malfører: En avansert veiledning](https://support.heidihealth.com/nb/articles/9817523-du-behersker-dine-malene-i-malforer-en-avansert-veiledning.md): for healthcare practitioners who want dynamic, intelligent templates that adapt to different clinical scenarios. - [Creating and Edit Templates](https://support.heidihealth.com/nb/articles/13123938-creating-and-edit-templates.md): Complete guide to creating and editing templates using the new template editing experience in Head. ### G6B Remote - [kom i gang med](https://support.heidihealth.com/nb/articles/14130260-kom-i-gang-med.md): lær hvordan du setter opp og forbereder før første økt din. - [Bruke Heidi Remote: transkripsjon, synkronisering og omtildeling](https://support.heidihealth.com/nb/articles/14130337-bruke-heidi-remote-transkripsjon-synkronisering-og-omtildeling.md): lær hvordan du transkriberer sesjoner, forstår LED-indikatorslyene, synkroniserer sesjoner til heidi-programmet, lader fjernkontrollen, og holder den rent. - [heidi remote: transport, refusjoner og garanti](https://support.heidihealth.com/nb/articles/14130352-heidi-remote-transport-refusjoner-og-garanti.md): Forstå hva du kan forvente når bestillingen din er på vei, hvordan du ber om refusjon, og hva som dekkes av garantien. - [Heidi Remote feilsøkingsveiledning](https://support.heidihealth.com/nb/articles/15199028-heidi-remote-feilsokingsveiledning.md): Denne artikkelen inneholder ofte stilte spørsmål og feilsøkingstrinn for Remote-en din. ### G6B, data og personvern - [Data & sikkerhet vedHeidiHealth](https://support.heidihealth.com/nb/articles/8885107-data-sikkerhet-vedheidihealth.md) - [Er er du i samsvar med helsevernpersonvernregler?](https://support.heidihealth.com/nb/articles/8885110-er-er-du-i-samsvar-med-helsevernpersonvernregler.md) - [Om å innhente pasientsamtykke](https://support.heidihealth.com/nb/articles/8973150-om-a-innhente-pasientsamtykke.md): Må jeg samtykke fra pasientene mine for å bruke Heidi med dem? - [Er godkjent av Medical Defence Organizations?](https://support.heidihealth.com/nb/articles/9067976-er-godkjent-av-medical-defence-organizations.md) - [A av A innenfor NHS-retningslinjer](https://support.heidihealth.com/nb/articles/11998932-a-av-a-innenfor-nhs-retningslinjer.md): En veiledning om hvordan du strukturerer dine maler og A-forespørsler på en trygg måte. - [kanadisk forpliktelse til personvern og sikkerhet](https://support.heidihealth.com/nb/articles/12310195-kanadisk-forpliktelse-til-personvern-og-sikkerhet.md) - [rapportering av en klage på medisinsk enhet eller potensiell alvorlig hendelse](https://support.heidihealth.com/nb/articles/13035721-rapportering-av-en-klage-pa-medisinsk-enhet-eller-potensiell-alvorlig-hendelse.md) ### AbonnementØøëØþðøØüØñôØý og fakturering - [hvilket -abonnement passer best for deg?](https://support.heidihealth.com/nb/articles/8885129-hvilket-abonnement-passer-best-for-deg.md): en oversikt over -abonnement og hva som er inkludert på hvert nivå. - [heidi's pricing abonnement, Cost and Features](https://support.heidihealth.com/nb/articles/8885030-heidi-s-pricing-abonnement-cost-and-features.md): Find out what's right for you across heidi's gratis, betalt, and team abonnement. - [💳 hva er forskjellen mellom basis og prioritert behandling?](https://support.heidihealth.com/nb/articles/8885153-hva-er-forskjellen-mellom-basis-og-prioritert-behandling.md) - [endrer heidi-abonnement](https://support.heidihealth.com/nb/articles/10997994-endrer-heidi-abonnement.md): bytt heidi health-abonnement - [endring av abonnement: namn, funksjonar og OSS](https://support.heidihealth.com/nb/articles/13921980-endring-av-abonnement-namn-funksjonar-og-oss.md): forståing av abonnementslag som følgde oppdateringa i februar 2026 ### BrukeØñüØþñØþðG6B tilØëØýØõØØú dine konsultasjoner - [Hent og slett øktene dine](https://support.heidihealth.com/nb/articles/8885146-hent-og-slett-oktene-dine.md): Denne artikkelen forklarer hvordan du finner og henter konsultasjonsnotater og hvordan du sletter økter. - [introduksjon til kliniske sesjoner](https://support.heidihealth.com/nb/articles/8987709-introduksjon-til-kliniske-sesjoner.md) - [sende notater på e-post og dele notater](https://support.heidihealth.com/nb/articles/8984219-sende-notater-pa-e-post-og-dele-notater.md) - [Bruke Heidi i telemedisin](https://support.heidihealth.com/nb/articles/9765598-bruke-heidi-i-telemedisin.md): For å maksimere telemedisinopplevelsen ved bruk av Heidi, følg disse retningslinjene: - [opprette et forhåndsnotat](https://support.heidihealth.com/nb/articles/13088525-opprette-et-forhandsnotat.md): komplett veiledning til oppretting av et notat fra kontekst når som helst og fortsett med dokumentasjon sømløst ved å legge til transkripsjon i samme økt. - [Pasienter](https://support.heidihealth.com/nb/articles/15467820-pasienter.md): Denne artikkelen dekker alt i pasientfunksjonen: pasientens sidepanel, hva som er lagret i en pasient, dokumenter på pasientnivå, automatisk ekstraksjon, øktkobling og dataoppbevaring. ### KontoinnstillingerØØöØè - [hvordan tilbakestiller jeg passordet mitt?](https://support.heidihealth.com/nb/articles/8906355-hvordan-tilbakestiller-jeg-passordet-mitt.md) - [Hvordan oppdaterer jeg min personlige informasjon på min konto?](https://support.heidihealth.com/nb/articles/8906346-hvordan-oppdaterer-jeg-min-personlige-informasjon-pa-min-konto.md) - [multi-factor authentication \(MFA\) i heidi](https://support.heidihealth.com/nb/articles/10763751-multi-factor-authentication-mfa-i-heidi.md): konfigurering, feilsøking og deaktivering av MFA - [Logg ut fra alle enheter](https://support.heidihealth.com/nb/articles/15500697-logg-ut-fra-alle-enheter.md): Lær hvordan du logger ut av Heidi-kontoen din på tvers av alle aktive - [Apple Social-Sign-In-oppdatering \(juli–aug 2026\)](https://support.heidihealth.com/nb/articles/15724473-apple-social-sign-in-oppdatering-juli-aug-2026.md): Apple Social-Sign-In-kontoer vil ha en oppdatert påloggingsopplevelse gjennom juli og august. ### Feilsøking - [⚠️Log-in Issue & IT firewall](https://support.heidihealth.com/nb/articles/8987799-log-in-issue-it-firewall.md): Finn tilkoblingsproblemer forårsaket av brannmurer, feilsøking av innloggingsfeil, eller finn riktige domener å hviteliste for Heidi bruk. - [hvordan dele opp sammenslåtte pasientsesjonjer i heidi](https://support.heidihealth.com/nb/articles/10089949-hvordan-dele-opp-sammenslatte-pasientsesjonjer-i-heidi.md): feilsøking for når du har 2 \(eller flere\) pasientbesøk blandet i en økt - [løse og for on Windows](https://support.heidihealth.com/nb/articles/10247745-lose-og-for-on-windows.md): troubleshoot issues that arise when can not gain access to your microphone, only relevant for windows users. - [FeilsøkingHooray Norton blokkererHeidiPauldownloaden](https://support.heidihealth.com/nb/articles/10396763-feilsokinghooray-norton-blokkererheidipauldownloaden.md): hjelp med antivirusprogrammet som blokkerer nedlastingen av skrivebordsprogrammet - [feilsøking av mikrofon- og lydavvik](https://support.heidihealth.com/nb/articles/11016383-feilsoking-av-mikrofon-og-lydavvik.md): Enable microphone permissions, select the right input, confirm your mic is active, and improve sound quality across all devices and browsers. - [troubleshooting transkripsjonsgenerering og utdatafiler](https://support.heidihealth.com/nb/articles/10819594-troubleshooting-transkripsjonsgenerering-og-utdatafiler.md): Start here if your transcript looks incomplete, inaccurate, or is missing entirely. - [feilsøking av notatutdataproblemer](https://support.heidihealth.com/nb/articles/11016623-feilsoking-av-notatutdataproblemer.md): Follow these steps to fix missing, incomplete, or inaccurate notat from your session. - [Problem solving: Not receiving MFA codes \(SMS or email\)](https://support.heidihealth.com/nb/articles/11967179-problem-solving-not-receiving-mfa-codes-sms-or-email.md): Users who are currently unable to log in because their MFA code is not arriving. - [slik sletter du nettleserhurtigbufferen](https://support.heidihealth.com/nb/articles/12296451-slik-sletter-du-nettleserhurtigbufferen.md): slik sletter du hurtigbuffer på tvers av ulike nettleserleverandører. denne guiden dekker Firefox, Google Chrome og Microsoft Edge. - [how can i troubleshoot the meldingen health iPad app being stuck on the welcome or update screen?](https://support.heidihealth.com/nb/articles/12687551-how-can-i-troubleshoot-the-meldingen-health-ipad-app-being-stuck-on-the-welcome-or-update-screen.md) - [How can I troubleshoot the app for iPhone, iPad og iPod touch for helse-applikasjonen Health app freezing on the 'Welcome to a new era of app for iPhone, iPad og iPod touch for helse-applikasjonen' screen?](https://support.heidihealth.com/nb/articles/12687558-how-can-i-troubleshoot-the-app-for-iphone-ipad-og-ipod-touch-for-helse-applikasjonen-health-app-freezing-on-the-welcome-to-a-new-era-of-app-for-iphone-ipad-og-ipod-touch-for-helse-applikasjonen-screen.md) - [why might Health fail to capture microphone audio, and how can I resolve this?](https://support.heidihealth.com/nb/articles/13925343-why-might-health-fail-to-capture-microphone-audio-and-how-can-i-resolve-this.md) ### Team og organisasjonerØØöØè - [Team Structure in More Detail](https://support.heidihealth.com/nb/articles/9560724-team-structure-in-more-detail.md): All you need to know about team organization - [administrere maler i teamet ditt](https://support.heidihealth.com/nb/articles/9587992-administrere-maler-i-teamet-ditt.md): Denne artikkelen dekker hvordan administratorer og Malansvarlige kan opprette, redigere, kontrollere synligheten av, slette og duplisere maler på tvers av teamet. - [brukerroller](https://support.heidihealth.com/nb/articles/10382257-brukerroller.md): Heidi bruker rollebasert tilgangskontroll for å administrere hva hvert teammedlem kan se og gjøre. Denne artikkelen dekker de tilgjengelige rollene, rettighetene deres og hvordan du tildeler dem. - [Del en økt i organisasjonen din](https://support.heidihealth.com/nb/articles/14883844-del-en-okt-i-organisasjonen-din.md): Direkte øktdeling lar deg gi bestemte teammedlemmer tilgang til individuelle økter, med kontroll over hva de kan gjøre. - [Logg ut organisasjonens medlemmer eksternt](https://support.heidihealth.com/nb/articles/15528181-logg-ut-organisasjonens-medlemmer-eksternt.md): Logg ut medlemmer av organisasjonen din på tvers av alle enhetene deres, uten å ha fysisk tilgang til enheten. ### integrasjoner - [\